Coyne Oil & Propane
Family-owned propane and heating oil distributor serving residential, commercial, and agricultural customers across northern and central Michigan since 1930, operating six offices, 18 cylinder refill locations, and wireless-monitored Smart Keep Full automatic delivery.
- Company typePrivate
- Founded1930
- HeadquartersMount Pleasant, United States
- Headcount51–100
- GTM typeB2C
- OfferingServices
What Coyne Oil & Propane does
Coyne Oil & Propane is a family-owned propane and heating oil distributor headquartered in Mount Pleasant, Michigan, serving residential, commercial, and agricultural customers across northern and central Michigan since 1930. The company operates six regional offices (Mount Pleasant, Clare, Breckenridge, Evart, Cadillac, Interlochen), a fleet of bobtail delivery trucks, 18 propane cylinder refill and exchange stations, a Citgo-branded retail fueling station with EV chargers, three self-serve propane autogas stations, and one of Michigan's largest fuel storage volumes. Its service portfolio spans residential propane and heating oil delivery, propane tank installation and leasing, fleet fueling, bulk commercial and agricultural propane, industrial lubricants from Petro-Canada and D-A Lubricant, and temporary construction-site heating rentals.
The company's technology layer is built around cellular wireless propane tank monitors that transmit real-time tank levels to both customers (via the MyFuelPortal online account platform) and Coyne's dispatch team, enabling the Smart Keep Full automatic-delivery service and Smart Will-Call monitored on-demand service. Supporting infrastructure includes solar panel installations across all locations (540,000 kilowatts per day) and Level 2 plus DC fast EV chargers. Revenue is generated through per-delivery propane and heating oil transactions, tank leasing fees, subscription-style payment programs (Easy Pay 11-month installments, Fixed Price, PreBuy, AutoPay), a $50 referral credit program, cylinder refill transaction fees, commercial fleet fueling margin, lubricants sales, and Temp Heat rental usage fees. Customers reach Coyne through phone, text, online forms, or in-person at office locations; the company emphasizes live-staff customer service rather than automated systems.
Customer segmentation is vertical: residential homeowners (primary, with propane for heating, water heating, cooking, drying, generators, and outdoor appliances), commercial and business customers (fleet fueling, bulk propane, lubricants, temporary heating), agricultural operations (crop drying, livestock heating, forklifts, weed control, autogas), and heating oil customers in the same geography. Distribution is direct-to-consumer via company-owned trucks and offices, with go-to-market driven by community-rooted personal sales, a referral program, and switching promotions (100 free gallons for fuel-oil-to-propane converts enrolling in Smart Keep Full). The Coyne family remains actively involved in management, and the company holds membership in MIPGA, NPGA, and the Propane Council, alongside BBB accreditation.
Coyne Oil & Propane firmographics
Firmographics- Name
- Coyne Oil & Propane
- Legal name
- Coyne Oil & Propane
- Website
- https://coyneoil.com
- Company type
- Private
- Founded year
- 1930
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Family-owned propane and heating oil distributor serving residential, commercial, and agricultural customers across northern and central Michigan since 1930, operating six offices, 18 cylinder refill locations, and wireless-monitored Smart Keep Full automatic delivery.
- Ownership category
- akta.pro rank
Coyne Oil & Propane industry classification
Industry- Product category
- Propane and Heating Oil Distribution
- NAICS
- Fuel Dealers (457210), Fuel Dealers (45721), Fuel Dealers (4572), Gasoline Stations (4571)
- SIC
- Wholesale-Petroleum & Petroleum Products (No Bulk Stations) (5172)
- akta.pro primary industry
- Propane (LP) Gas Line Installation & Conversion (HSAOAKAJ)
Keywords
Where Coyne Oil & Propane is headquartered
LocationHeadquarters
- HQ city
- Mount Pleasant
- HQ country
- United States
- HQ region
- North America
Offices6 records
Markets served
Coyne Oil & Propane business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Supply Chain, Operations, Personnel, Infrastructure, Marketing or Sales
Revenue model
- Propane Delivery (Residential & Commercial): Recurring delivery of propane to residential and commercial customers. Delivery options include Smart Keep Full (automatic, with wireless tank monitor), Smart Will-Call (customer-initiated), and Will-Call. Revenue is generated per delivery based on volume purchased. For the Smart Keep Full plan, the wireless monitor is free; for Smart Will-Call, a monitor rental fee may apply.
- Heating Oil Delivery: Delivery of heating oil to residential customers in central and northern Michigan. Offered alongside propane services with similar delivery scheduling options (automatic delivery and on-demand). Revenue is per-delivery based on oil volume consumed.
- Propane Tank Installation & Leasing: Coyne installs propane tanks (aboveground and underground) in a full range of sizes (60-gallon to 1,000-gallon). Customers can purchase or lease tanks. Leasing includes free maintenance and repairs, shifting costs to an ongoing leasing fee. Installation revenue is one-time at setup.
- Propane Cylinder Refill & Exchange: Coyne operates 18 propane cylinder refill and exchange locations throughout its service area. Customers can refill their own cylinder or exchange it for a fresh one. Revenue is per-transaction based on propane volume dispensed.
- Fleet Fueling (Gasoline, Diesel, Specialty Fuels): On-site fleet fuel delivery and commercial fueling at Coyne's Citgo station (910 W. Pickard St., Mt. Pleasant) offering 87-, 89-, and 93-octane gasoline, on-road/off-road diesel (including biodiesel blends), diesel exhaust fluid, REC 90 non-ethanol fuel, and E85. Pacific Pride fleet fueling cards accepted.
- Commercial Lubricants: Sale of industrial lubricants including synthetic-blend oils, turbine fluids, motor and hydraulic oil, food-grade products, grease, compressor fluids, chain oil, heat-transfer products, antifreeze, and solvents from brands Petro-Canada and D-A Lubricant Company.
- Payment Programs (Easy Pay, Fixed Price, PreBuy, AutoPay): Coyne offers several payment programs that manage how customers pay for fuel: Easy Pay spreads costs over 11 monthly installments; Fixed Price locks in a propane price for the heating season; PreBuy allows pre-purchase of propane ahead of heating season; AutoPay automates credit card billing. These programs generate revenue through sustained customer engagement and volume commitments.
- Temporary Propane Heating (Temp Heat): Rental and delivery of temporary propane heating equipment for construction sites and outdoor worksites, including heater and hose rentals. Revenue is usage-based per rental period plus propane delivered.
- Referral Program Credits: Existing customers receive a $50 credit on their account for each new customer referral that results in a new customer with a tank of 330 gallons or larger installed. This drives customer acquisition at a known cost per acquisition.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Hybrid | Pay-as-you-go | Smart Keep Full (Automatic Delivery) |
| Hybrid | Pay-as-you-go | Smart Will-Call (Monitored) |
| Usage-based | Pay-as-you-go | Will-Call (Traditional) |
| Subscription | Monthly | Easy Pay Budget Plan |
| Subscription | Multi-year contract | Fixed Price Program (Propane) |
| Subscription | Annual | PreBuy Program (Propane) |
| Subscription | Monthly | AutoPay |
| Subscription | Monthly | Tank Leasing |
| One time/ perpetual license | Pay-as-you-go | Propane Tank Installation (Purchase) |
| Outcome Based/ Performance | Pay-as-you-go | Referral Reward |
| Other | Pay-as-you-go | New Customer Switching Incentive |
| Transaction based/ take rate | Pay-as-you-go | Fleet Fueling (Gasoline & Diesel) |
| Transaction based/ take rate | Pay-as-you-go | Propane Cylinder Refill & Exchange |
| Usage-based | Pay-as-you-go | Bulk Propane (Commercial/Agricultural) |
Go-to-market motion2 records
Distribution channels8 records
Marketing channels8 records
Coyne Oil & Propane product offering
Product offeringCore offering
Coyne Oil & Propane is a family-owned fuel distributor founded in 1930 that sells and delivers propane, heating oil, gasoline, diesel, lubricants, and cylinder exchange products to residential, commercial, agricultural, and industrial customers across northern and central Michigan. The company also installs and leases propane tanks, offers commercial fleet fueling, temporary heating equipment, and provides EV charging and solar installation services.
Product overview
Coyne Oil & Propane is a family-owned energy company serving central and northern Michigan since 1930, offering a comprehensive portfolio of residential and commercial energy products and services. The core offerings include propane delivery, heating oil delivery, and propane tank installation/leasing, supported by smart monitoring technology through the Smart Keep-Full (automatic delivery with free tank monitoring) and Smart Will-Call programs. Commercial services encompass fleet fueling, bulk propane, lubricants, temporary heating for construction sites, and agricultural propane solutions. Payment flexibility is provided through Easy Pay (budget plan), Fixed Price and PreBuy programs (price locking), and AutoPay. The company has expanded into clean energy with solar panel installations across all locations and public EV charging stations. The product ecosystem is connected through an online customer account portal, with wireless tank monitoring technology enabling the automatic delivery service model.
Differentiator
Problem solved
Functional benefit
Brands
- Pickard Street Citgo: Company-owned Citgo service station at 910 W. Pickard Street in Mt. Pleasant, offering 87-, 89-, and 93-octane gasoline, premium diesel, and EV chargers.
- Smart Keep Full
- Smart Will-Call
- Easy Pay
- Fixed Price
- PreBuy
Products and services
- Propane Delivery Service
Quantifiable outcome
- Will-Call propane delivery within 1–5 business days vs. competitors at 10–14 days
- +8 more outcomes
Companies that use Coyne Oil & Propane
Customer profileNamed customers10 records
Segments4 records
Ideal customer profiles3 records
Coyne Oil & Propane technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration1 record
Feature6 records
Coyne Oil & Propane partnerships and signals
Strategic signalScale indicators11 records
Recent moves6 records
Expansion highlights5 records
Coyne Oil & Propane competitors and assessment
Company assessmentDirect peers
- Ferrellgas Partners: Publicly traded propane distributor serving residential, commercial, and agricultural customers across the U.S., with the Blue Rhino cylinder exchange brand. Closely matches Coyne's residential propane delivery and cylinder exchange offerings, and competes in autogas and commercial fueling.
- Heritage Propane / Energy Transfer: Energy Transfer's retail propane segment (formerly Heritage Propane) serves residential, commercial, and agricultural customers across the U.S. Comparable in product mix and customer segments; operates as part of a much larger midstream energy company.
- ThompsonGas: Regional propane distributor serving residential, commercial, and agricultural customers across the Mid-Atlantic, Midwest, and Southeast U.S. Closely comparable mid-sized regional peer with similar service mix including automatic delivery and tank monitoring.
- Suburban Propane Partners: Nationwide retail propane distributor offering residential and commercial delivery, tank installation, and related services. Directly comparable core product and customer base; provides a public-market benchmark for regional propane dealer economics.
- AmeriGas Propane: Largest U.S. retail propane distributor, selling propane delivery, tank installation, and related services to residential, commercial, and agricultural customers nationwide. Directly comparable in core product, customer base, and recurring delivery model, with substantially greater scale.
- Blue Rhino (Ferrellgas exchange brand): Largest U.S. propane tank exchange network operated by Ferrellgas, with thousands of retail exchange locations. Directly comparable to Coyne's 18-station cylinder refill/exchange network, although at materially greater scale and national footprint.
Broad incumbents
- Pilot Travel Centers: Large U.S. travel center operator offering retail gasoline, diesel, and propane for commercial fleets and consumer vehicles. Overlaps with Coyne's commercial fleet fueling and Citgo retail fueling, though as part of a much broader travel-services portfolio.
Others
- Petro-Canada Lubricants (HF Sinclair): Major lubricant brand and supplier that Coyne resells to commercial and agricultural customers. Listed as an upstream supplier/enabler rather than a direct competitor; useful for triangulating Coyne's commercial lubricants revenue line.
Regional players
- SpartanNash (Michigan-based fuel and grocery): Michigan-headquartered food distributor and retailer operating gas stations and convenience stores in the Midwest. Comparable as a Michigan-rooted multi-location energy retailer, although propane delivery is not its primary focus.
- Meijer (Michigan retailer with fuel): Family-owned Michigan retailer operating gas stations across the Midwest as an extension of its grocery business. Comparable as a Michigan-anchored family-owned energy retailer, though focused on gasoline rather than propane/heating oil delivery.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Coyne Oil & Propane social profiles
Digital presenceCoyne Oil & Propane financial estimates
Financial estimateRevenue estimate
Valuation estimate
Coyne Oil & Propane leadership team
Management profileNumber of profiles
Coyne Oil & Propane funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Coyne Oil & Propane M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Coyne Oil & Propane
What does Coyne Oil & Propane do?
Coyne Oil & Propane is a family-owned fuel distributor founded in 1930 that sells and delivers propane, heating oil, gasoline, diesel, lubricants, and cylinder exchange products to residential, commercial, agricultural, and industrial customers across northern and central Michigan. The company also installs and leases propane tanks, offers commercial fleet fueling, temporary heating equipment, and provides EV charging and solar installation services.
Is Coyne Oil & Propane a public or private company?
Coyne Oil & Propane is a private company. It is classified as family owned and is currently operating.
When was Coyne Oil & Propane founded?
Coyne Oil & Propane was founded in 1930. It employs 51 to 100 people.
Where is Coyne Oil & Propane based?
Coyne Oil & Propane is headquartered in Mount Pleasant, United States, in the North America region.
How does Coyne Oil & Propane make money?
Nine revenue lines are on record. Propane Delivery (Residential & Commercial) is the primary driver. The others are heating Oil Delivery, propane Tank Installation & Leasing, propane Cylinder Refill & Exchange, fleet Fueling (Gasoline, Diesel, Specialty Fuels), commercial Lubricants, payment Programs (Easy Pay, Fixed Price, PreBuy, AutoPay), temporary Propane Heating (Temp Heat) and referral Program Credits.
Who are Coyne Oil & Propane's main competitors?
Direct peers on record are Ferrellgas Partners, Heritage Propane / Energy Transfer, ThompsonGas, Suburban Propane Partners, AmeriGas Propane and Blue Rhino (Ferrellgas exchange brand). Pilot Travel Centers is listed as a broad incumbent. Petro-Canada Lubricants (HF Sinclair) is listed as an others. Regional players are SpartanNash (Michigan-based fuel and grocery) and Meijer (Michigan retailer with fuel).
Does Coyne Oil & Propane have an API?
No public API is recorded for Coyne Oil & Propane.
What industry is Coyne Oil & Propane in?
Coyne Oil & Propane's product category is Propane and Heating Oil Distribution. Its primary akta.pro industry code is HSAOAKAJ, Propane (LP) Gas Line Installation & Conversion. Its NAICS code is 457210 and its SIC code is 5172.