Lancashire and South Cumbria NHS Foundation Trust

Name

Lancashire and South Cumbria NHS Foundation Trust

Legal name

Lancashire and South Cumbria NHS Foundation Trust

Website

https://lscft.nhs.uk

Company type

Private

Founded year

2002

Operating status

Operating

Headcount range

5,001–10,000 employees

Ownership category

akta.pro rank

Product category

Mental Health and Community Healthcare Services

NAICS

Offices of Mental Health Practitioners (except Physicians) (62133), Offices of Physicians, Mental Health Specialists (621112), Psychiatric and Substance Abuse Hospitals (62221), Offices of Physical, Occupational and Speech Therapists, and Audiologists (62134)

SIC

Services-Misc Health & Allied Services, Nec (8090), Services-Health Services (8000)

akta.pro primary industry

Outpatient Mental Health Clinics & Counseling Centers (HLAFACAA)

akta.pro secondary industries

Integrated Behavioral Health (Collaborative Care) Platforms (HLALAEAC), Behavioral Health Skilled Home Health (Psychiatric Nursing) (HSABACAM)

Keywords

• Mental health services
• Community healthcare
• Learning disability services
• Physical health services
• NHS foundation trust

Headquarters

HQ city

Preston

HQ country

United Kingdom

HQ region

Europe

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Revenue model

1. NHS Government Funding: Publicly funded healthcare provider operating under the UK National Health Service. Revenue is derived from government NHS funding allocated through the Lancashire and South Cumbria Integrated Care Board (ICB) and NHS England for specialised commissioning.

Go-to-market motion1 record

Distribution channels4 records

Marketing channels4 records

Core offering

Lancashire and South Cumbria NHS Foundation Trust provides mental health services (acute mental health wards, psychiatric intensive care, long stay and rehabilitation, forensic inpatient, community mental health teams, crisis response, Talking Therapies), learning disability and autism services, community physical health services (respiratory, diabetes, district nursing, rehabilitation, podiatry), and community services (dental, frailty assessment, Reconnect care after custody). The Trust also operates the Intelligent Patient Portal with Nova Virtual Assistant for digital appointment management and an online video consultation platform across more than 100 clinical services.

Product overview

Lancashire and South Cumbria NHS Foundation Trust provides a comprehensive portfolio of mental health, physical health, learning disability, autism, and community health services to a population of approximately 1.8 million people. The Trust operates 28 CQC registered locations with around 629 inpatient beds across 52 wards and employs approximately 7,000 colleagues. The core service offerings include the Intelligent Patient Portal (IPP) with Nova virtual assistant for digital appointment management, an Online Consultations Platform via NHS.vc for video consultations, Mental Health Services spanning acute care to community teams, Physical Health Community Services, Learning Disability and Autism Services, Talking Therapies, and the HARRI Bus mobile outreach program. The Trust's digital infrastructure integrates with NHS login for secure patient access, NHS 111 for crisis support, and various third-party platforms for analytics, security, and accessibility.

Differentiator

Problem solved

Functional benefit

Brands

• Person Centred Framework: A framework developed through focus groups with service users, carers and staff focusing on person-centred care principles.
• Intelligent Patient Portal (IPP)
• Nova Virtual Assistant
• Hope and Mind at LSCFT

Products and services

• Mental Health Services Comprehensive mental health services including acute mental health wards, psychiatric intensive care units, long stay and rehabilitation wards, forensic inpatient services, community mental health teams, crisis response services, talking therapies, and specialist services for children and young people. For adults of working age, older adults, and children and young people across Lancashire and South Cumbria.
• Physical Health Services Community-based physical health services including respiratory care, speech and language therapy, children's therapies, rehabilitation, diabetes care, heart failure services, district nursing, podiatry, and urgent community response. Accessed via GP referral, hospital discharge, or self-referral for specific pathways.
• Learning Disability and Autism Services Specialist services for people with learning disabilities and autism including the Forensic Autism Service, Health Facilitation Team, Intensive Support Team, Key Working Team, and Water Meadow View inpatient facility. For individuals with learning disabilities and autism across Lancashire and South Cumbria.
• Community Health Services Community-based services including dental services, frailty assessment, clinical research facility, and Reconnect care after custody service. Accessed by patients across Lancashire and South Cumbria.
• Talking Therapies Psychological therapy service offering free talking therapies for people aged 16 and over, including treatments for anxiety, panic, depression, OCD, and PTSD. Available online, telephone, and face-to-face with self-referral accepted.
• Initial Response Service 24-hour access to mental health care, advice, support, and treatment with local teams covering Central/West Lancashire, North Lancashire/Lancaster/Morecambe Bay/South Cumbria, East/Pennine Lancashire, and Blackpool/Fylde/Wyre areas.
• NHS 111 Mental Health Option Urgent mental health support accessed through NHS 111 by selecting the mental health option, providing 24/7 crisis support with accessibility options for hearing impairments and language assistance.
• Urgent Mental Health Crisis Support Crisis support services including SignVideo BSL interpreter access, Initial Response Service hotlines, and social services contacts for urgent mental health situations across Lancashire and South Cumbria.
• Online Consultations Platform Video consultation platform providing access to over 100 clinical services including mental health, physical health, learning disabilities, children's therapies, and community services. Accessible via NHS.vc video consultation system for patients across Lancashire and South Cumbria.
• Intelligent Patient Portal (IPP) A secure online NHS digital portal that allows patients to view their appointment information, check appointment locations and times, and access service-specific guidance. Integrated with Nova virtual assistant for automated appointment-related queries. Accessed via NHS login.
• Nova Virtual Assistant An AI-powered virtual assistant built into the Intelligent Patient Portal that answers common questions about appointments, provides guided information, and helps patients find appointment-related details such as directions, parking, and what to expect.
• HARRI Bus Community Outreach Mobile health outreach bus service that has supported over 16,000 people in communities across Lancashire and South Cumbria, providing community-based health access and support.

Quantifiable outcome

• Supported over 16,000 people through community outreach (HARRI bus programme)
• +3 more outcomes

Named customers3 records

Segments1 record

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration12 records

AI capability2 records

Feature2 records

Partnerships

Nine partnerships are on record, tiered core, major, strategic and minor.

• Lancaster University Faculty of Health and MedicinecoreStrategic or Co-development PartnerPrimary academic partner for the Teaching Trust. Students from Lancaster University programmes including Medical School and Doctorate in Clinical Psychology are hosted at the trust. Many colleagues hold honorary academic titles. Joint clinical academic role in mental health established. Supported bid for Mental Health Research Group Award from National Institute of Health and Care Research.
• Cygnet HealthcaremajorStrategic or Co-development PartnerPartner in the Lancashire and South Cumbria Provider Collaborative for adult low and medium secure mental health services, learning disability and autism services.
• The Priory GroupmajorStrategic or Co-development PartnerPartner for adult low and medium secure services and children and young people's inpatient services within the Lancashire and South Cumbria Provider Collaborative.
• Elysium HealthcaremajorStrategic or Co-development PartnerPartner for adult low and medium secure services within the Lancashire and South Cumbria Provider Collaborative.
• Birchwood CharitystrategicStrategic or Co-development PartnerCommissioned to provide three beds for 16-17 year olds in crisis as part of a two-year programme. Provides short term residential support to keep young people safe and out of hospital. Retreat@Birchwood recognised with HSJ and Patient Experience Network awards.
• Cheshire and Wirral Partnership NHS Foundation TrustminorStrategic or Co-development PartnerLead provider in North West for adult eating disorder services. Partnership through regional provider collaborative network.
• Prospect Partnership (Mersey Care NHS Foundation Trust)minorStrategic or Co-development PartnerLead provider in North West for learning disability and autism adult secure services. Partnership through regional provider collaborative network.
• Lancashire and South Cumbria Health and Care PartnershipcoreStrategic or Co-development PartnerICS partnership of health and care organisations working together across Lancashire and South Cumbria to support the 1.8 million population. Empowers communities to have the best start in life and live longer, healthier lives.
• Lancashire and South Cumbria Integrated Care Board (ICB)coreStrategic or Co-development PartnerStatutory ICB that plans and commissions health and care services in the region. Interface between providers and commissioning function for specialised mental health services.

Scale indicators7 records

Recent moves7 records

Expansion highlights6 records

Market position

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/WeAreLSCFT
• Facebookfacebook.com/WeAreLSCFT
• LinkedInlinkedin.com/company/lancashire-south-cumbria-nhs-foundation-trust

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles17 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Lancashire and South Cumbria NHS Foundation Trust