Oasis Commissary Services

What Oasis Commissary Services does

Oasis Commissary Services (legal entity: Oasis Management Systems Inc.) is a privately held, founder-owned provider of inmate commissary services to U.S. correctional facilities. Founded in 1993-1994 by Mike Evancho and Gary Smith, both veterans of Service America's commissary division, the company has operated continuously for over 20 years from its Cumming, Georgia headquarters. Oasis exclusively serves the corrections industry, targeting county jails, detention centers, adult prisons, and regional jail authorities across at least seven states (Florida, Georgia, Maryland, New Hampshire, North Carolina, Pennsylvania, Virginia) and operates eight distribution centers along the East Coast with over 190 corrections-trained employees.

The company's core offering is an integrated technology platform centered on the Lockdown Banking Software (a resident accounting system), supplemented by a suite of purpose-built hardware—lobby kiosks for visitor deposits, dorm kiosks for resident self-service, booking kiosks for intake with counterfeit detection, and Windows-based resident tablets with a patent-pending secure charger base. Complementary services include the JailCanteen e-commerce platform (for remote commissary purchases by friends and family), Digital Phone Ordering (pioneered in 1996 for bilingual voice-based ordering), and a Debit Release Program (MasterCard-based inmate fund disbursement at release). Lobby kiosks and basic tablet access are provided free to facilities, with optional paid tablet rental and transaction fees on deposits and product sales.

Oasis generates revenue through a mix of commissary product sales (markup on snacks, hygiene items, phone cards sold to residents), transaction fees on deposits and online orders, and subscription/recurring revenue from software licensing and technology services to facilities. GTM is enterprise field sales, with relationship-based selling to corrections professionals and active engagement with state sheriffs' associations. The company is bootstrapped with no external institutional investors identified, and both co-founders remain actively involved in daily operations.

Name

Oasis Commissary Services

Legal name

Oasis Management Systems Inc.

Website

https://oasiscommissary.com

Company type

Private

Founded year

1994

Operating status

Operating

Headcount range

101–250 employees

Short description

Oasis Commissary Services is a privately held, founder-owned provider of inmate commissary and integrated corrections technology—including kiosks, tablets, banking software, and e-commerce—serving county jails, detention centers, and prisons across the U.S. East Coast.

Ownership category

akta.pro rank

Product category

Correctional Commissary Services

NAICS

Computer Facilities Management Services (541513), General Warehousing and Storage (493110)

SIC

Services-Facilities Support Management Services (8744), Public Warehousing & Storage (4220)

akta.pro primary industry

Correctional Food, Commissary & Inmate Services (Managed Services) (BPAKANAI)

Keywords

• Inmate commissary services
• Corrections technology solutions
• Inmate banking software
• Correctional kiosk systems
• Inmate tablet solutions

Headquarters

HQ city

Cumming

HQ country

United States

HQ region

North America

Offices8 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Supply Chain, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Commissary Product Sales: Sale of commissary products (snacks, hygiene items, phone cards, etc.) to incarcerated residents through kiosks, tablets, and web ordering. Revenue generated from product markups and transaction processing.
2. Technology Services: Software licensing and technology solutions including Lockdown Banking Software, kiosk systems, and tablet platforms for correctional facilities.
3. Deposit Transaction Fees: Processing fees from cash and credit card deposits made through lobby kiosks into resident accounts.
4. JailCanteen Online Store: E-commerce platform allowing friends and family to purchase commissary items and gift packs for incarcerated loved ones.

Pricing tiers

Go-to-market motion2 records

Distribution channels7 records

Marketing channels5 records

Core offering

Oasis Commissary Services provides technology-enabled inmate commissary services to correctional facilities, including the sourcing, packing, and distribution of commissary products (snacks, hygiene items, phone cards) to incarcerated individuals. The company delivers an integrated proprietary technology stack consisting of Lockdown Banking Software, JailCanteen e-commerce platform, Lobby/Dorm/Booking Kiosks, Windows-based Resident Tablets, Digital Phone Ordering, and a Debit Release Program. Services include on-site hardware deployment, 24/7 customer service, and operational support for facility staff managing resident accounts.

Product overview

Oasis Commissary Services provides a comprehensive suite of corrections commissary technology solutions centered around its Lockdown Banking Software platform. The product portfolio includes both hardware products (Lobby Kiosks, Dorm Kiosks, Booking Kiosks, Tablets) and software/services (JailCanteen e-commerce store, Digital Phone Ordering, Debit Release Program). These products work together: the Lockdown Banking Software serves as the core accounting platform, which integrates with Debit Release for exit fund management, while JailCanteen enables remote ordering by family members, Digital Phone Ordering provides voice-based access, and the kiosk/tablet hardware solutions allow inmates to place orders directly within facilities. The system operates across eight distribution centers along the East Coast, serving numerous correctional facilities across Florida, Georgia, Maryland, New Hampshire, North Carolina, Pennsylvania, and Virginia.

Differentiator

Problem solved

Functional benefit

Brands

• JailCanteen: Online store platform providing friends and family an easy and secure method to make commissary purchases for loved ones, with hundreds of individual menu options, gifts and holiday packs.

Products and services

• JailCanteen An online e-commerce platform enabling friends and family of inmates to make commissary purchases remotely, featuring hundreds of individual menu options, gifts, and holiday packs. Serves friends and family of incarcerated individuals served by partner correctional facilities.
• Lobby Kiosks
• Dorm Kiosks
• Booking Kiosks
• Resident Tablets
• Digital Phone Ordering Telephone-based commissary ordering system pioneered in 1996 that uses existing facility hardware with voice prompts in English or Spanish, enabling paperless commissary ordering without scanner sheets or menus.
• Debit Release Program
• Lockdown Banking Software

Quantifiable outcome

• 24/7 access to commissary ordering and account information
• +3 more outcomes

Named customers10 records

Segments1 record

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature8 records

Scale indicators5 records

Recent moves8 records

Expansion highlights4 records

Broad incumbents

• Aramark (Correctional Services): Diversified food services and uniform giant with a corrections segment that competes for commissary and inmate food contracts. Wider portfolio gives it procurement leverage that Oasis lacks as a focused niche player.
• Compass Group / Canteen (Correctional Commissary): Global food and support services conglomerate with corrections commissary capabilities through legacy Canteen operations. Broad incumbent competing for institutional contracts across the same verticals Oasis serves.

Direct peers

• Keefe Group / TKC Holdings: Largest U.S. provider of inmate commissary, technology, and related services to correctional facilities. Competes head-to-head with Oasis for county and state commissary contracts and offers a similarly integrated technology stack.
• Trinity Services Group: Specializes in food service and commissary management for correctional and detention facilities. Competes directly with Oasis for county and state commissary RFPs.
• ViaPath Technologies (formerly Securus / JPay / GTL): Dominant provider of inmate communications, tablets, and financial services in U.S. corrections. Competes with Oasis's tablet, digital phone ordering, and resident banking offerings across many of the same facilities.
• Cordell Industries: Correctional commissary, trust account, and inmate software provider. Directly comparable in mission, customer base, and integrated offering to Oasis.
• Union Supply Group: Direct-to-inmate commissary, packages, and trust account services provider. Overlaps with Oasis's JailCanteen e-commerce offering and family-funded commissary model.

Emerging players

• IC Solutions (now part of Renovo Solutions): Provides inmate communication, tablets, and account management technology to correctional facilities. Direct competitor to Oasis's tablet, kiosk, and Lockdown Banking software products.
• Edovo (now Appriss Insights): Correctional tablet and educational/behavioral content provider. Overlaps with Oasis's tablet offering and competes for content-driven revenue per incarcerated user.
• Marquis Software Solutions: Correctional financial and commissary management software vendor, comparable to Oasis's Lockdown Banking Software in functionality and customer profile.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/profile.php

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Oasis Commissary Services