Legal Aid of North Carolina

Name

Legal Aid of North Carolina

Legal name

Legal Aid of North Carolina

Website

https://legalaidnc.org

Company type

Private

Founded year

1984

Operating status

Operating

Headcount range

101–250 employees

Ownership category

akta.pro rank

Product category

Civil Legal Aid Services

NAICS

Offices of Lawyers (541110), Legal Services (5411), Human Rights Organizations (813311)

SIC

Services-Legal Services (8111), Services-Social Services (8300)

akta.pro primary industry

Legal Aid & Client Advocacy Services (BPAGAEAM)

akta.pro secondary industries

Civil Liberties & Constitutional Rights Advocacy (BPAGAFAA), Domestic Violence & Abuse Support Services (BPAGAEAD), Victim Services & Witness Assistance (Justice System) (BPAIAFAJ)

Keywords

• Civil legal services
• Nonprofit law firm
• Legal aid assistance
• Pro bono representation
• Access to justice

Headquarters

HQ city

Raleigh

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Government Grants and Funding: Primary funding from Legal Services Corporation (LSC) and other government grants including Governor's Crime Commission ($500,000 grant for domestic violence prevention). EIN: 31-1784161.
2. Donations and Charitable Contributions: Individual donations, monthly giving programs, gifts of stock, IRA donations, cy pres awards, and NCBA matching challenges.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels7 records

Core offering

Legal Aid of North Carolina is a statewide nonprofit law firm that provides free civil legal services to low-income North Carolinians across housing, domestic violence, consumer protection, government benefits, healthcare, employment, and family law matters. The organization delivers services through a network of physical offices, phone helplines, an online client portal (JusticeHub), a mobile legal services unit (LANCMobile), and an AI-powered legal information assistant (LANC-LIA), supported by pro bono volunteers and an internal Innovation Lab.

Product overview

Legal Aid of North Carolina operates as a nonprofit law firm providing free civil legal services to low-income North Carolinians. The organization offers a portfolio of technology-enabled products and specialized service projects. Core digital products include LANC-LIA (an AI-powered virtual assistant developed with LawDroid providing automated legal information), JusticeHub (an online client intake and case management portal), and LANCMobile (a mobile legal services unit). The Innovation Lab drives technology initiatives including an Expunction Petition Generator. Specialized service projects include The Child's Advocate (child custody representation, being sunset in 2025), Domestic Violence & Sexual Assault Project, Immigration Pathways for Victims (IMMPAV), Senior Law Project, NC Navigator Consortium, and Fair Housing Project. Pro bono programs include Lawyer on the Line and the Summer Associate Pro Bono Program. The organization utilizes Eventbrite for clinic registration and Facebook Live/Zoom for broadcasting legal education clinics.

Differentiator

Problem solved

Functional benefit

Brands

• LANC Innovation Lab: A dedicated hub for identifying and implementing new solutions for bridging the justice gap, focusing on technology and design best practices in legal service delivery
• LANCMobile
• LANC-LIA (Legal Information Assistant)
• The Child's Advocate
• IMMPAV (Immigration Pathways for Victims)
• Domestic Violence and Sexual Assault Project (DVSA)
• NC Navigator Consortium
• Stop the Cycle NC
• JusticeHub

Products and services

• JusticeHub Online client intake and case management portal that enables North Carolinians to apply for free civil legal help, create secure accounts, upload documents, check messages, and track case updates 24/7.
• LANCMobile Mobile Legal Services Unit that delivers client intake, referrals, legal advice, representation, outreach, and education directly to rural and underserved North Carolina communities.
• LANC-LIA (Legal Information Assistant) AI-powered virtual assistant that provides reliable legal information, multilingual answers to general civil legal questions, and referrals to additional resources, with focus on domestic violence, child custody, landlord-tenant, and consumer law.
• Innovation Lab Dedicated hub bringing together clients, community partners, law schools, staff, and justice tech experts to develop and test technology and design-based solutions for delivering legal services more efficiently.
• The Child's Advocate Project providing court-appointed attorneys for children in highly contested private custody cases involving domestic violence, child abuse, substance abuse, parental mental instability, relocation, or special needs in Wake and Durham counties.
• Domestic Violence and Sexual Assault Project Statewide project that secures court protective orders for survivors and provides legal services to help them and their children recover and lead safe, independent lives, with no income restrictions for survivors.
• Immigration Pathways for Victims (IMMPAV) Part of the Domestic Violence Prevention Initiative providing free immigration legal assistance to immigrant survivors of domestic violence, sexual assault, and human trafficking, representing qualifying individuals with immigration matters related to their victimization.
• Senior Law Project Provides free civil legal help to North Carolinians aged 60 or older, addressing elder abuse, financial exploitation, benefits, and housing issues through a dedicated Senior Legal Helpline.
• NC Navigator Consortium Provides free help enrolling in affordable health insurance on the Health Insurance Marketplace (HealthCare.gov) through trained navigators.
• Fair Housing Project Provides free legal help with housing discrimination issues through a dedicated Fair Housing Helpline.
• Expunction Petition Generator Innovation Lab tool that reduces expunction petition preparation time from 2 hours to 15 minutes, helping individuals overcome legal barriers to employment, housing, and stability as part of the 2nd Chance initiative.
• Lawyer on the Line Flagship pro bono program connecting Legal Aid NC clients with common legal problems to volunteer lawyers, paralegals, and law students who provide free legal advice over the phone under Legal Aid NC attorney supervision.
• Summer Associate Pro Bono Program Program that pairs Legal Aid NC clients with summer associates at participating law firms who, under attorney supervision, handle real cases involving criminal record expunction, Domestic Violence Protective Orders, housing conditions, and wills and advanced directives.

Quantifiable outcome

• Expunction petition preparation time reduced from 2 hours to 15 minutes
• +2 more outcomes

Named customers4 records

Segments7 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability4 records

Feature4 records

Partnerships

14 partnerships are on record, tiered core and minor.

• LawDroidcoreTechnology or Integration · 10 July 2024Collaboration with LawDroid to develop LANC-LIA (Legal Information Assistant), an AI-powered virtual assistant providing legal information to underserved communities. LawDroid provides the technical infrastructure supporting the AI-powered chatbot.
• Vanderbilt Law School's AI Lab (VAILL)coreStrategic or Co-development PartnerCollaboration with Vanderbilt Law School's AI Lab for comprehensive user testing of LANC-LIA with clients, lawyers, and law students to ensure accuracy and accessibility before launch.
• Nelson Mullins Riley & Scarborough LLPcoreImplementation/ SI/ Consulting PartnerJeff Kelly, Partner at Nelson Mullins, serves as Advisory Board Chair for the Innovation Lab. The firm provides strategic guidance and support for innovation initiatives.
• Duke Law SchoolcoreStrategic or Co-development PartnerJeff Ward from Duke Law serves on the Innovation Lab Advisory Board, contributing academic expertise and research collaboration.
• North Carolina Justice CentercoreStrategic or Co-development PartnerCollaborated with NC Justice Center on farmworker cases including human trafficking and wage theft settlements. Carol Brooke, Senior Attorney at NCJC, serves as media contact for these cases.
• Justice Technology AssociationminorStrategic or Co-development PartnerMaya Markovich from Justice Technology Association serves on the Innovation Lab Advisory Board.
• Vanderbilt Law SchoolminorStrategic or Co-development PartnerCaitlin Moon from Vanderbilt Law School serves on the Innovation Lab Advisory Board.
• North Carolina Central University School of LawminorStrategic or Co-development PartnerDiane Littlejohn from NC Central University School of Law serves on the Innovation Lab Advisory Board.
• Lawyers Mutual Consulting & ServicesminorStrategic or Co-development PartnerCamille Stell from Lawyers Mutual Consulting & Services serves on the Innovation Lab Advisory Board. Warren Savage from Lawyers Mutual also serves on the board.
• Access to Justice VenturesminorStrategic or Co-development PartnerNatalie Knowlton, Founder of Access to Justice Ventures, serves on the Innovation Lab Advisory Board.
• DocuSignminorStrategic or Co-development PartnerMatt Miller from DocuSign serves on the Innovation Lab Advisory Board.
• American Bar AssociationminorStrategic or Co-development PartnerJoseph Garner from American Bar Association serves on the Innovation Lab Advisory Board.
• Legal Cloud TechnologyminorStrategic or Co-development PartnerPegeen Turner from Legal Cloud Technology serves on the Innovation Lab Advisory Board.
• Community CollegesminorStrategic or Co-development PartnerPartnerships with community colleges to streamline expungement and reentry services, helping individuals overcome legal barriers to employment, housing, and stability.

Scale indicators8 records

Recent moves10 records

Expansion highlights5 records

Direct peers

• Legal Aid Society (New York): The largest civil legal aid organization in the United States, providing free legal services to low-income New Yorkers across civil practice areas including housing, family, immigration, employment, and public benefits. Directly comparable as a statewide/multi-county free civil legal services provider with a similar mission and client base.
• Atlanta Legal Aid Society: Provides free civil legal services to low-income residents of metropolitan Atlanta across housing, family, consumer, public benefits, and elder law. Directly comparable as a regional civil legal aid organization serving a similar low-income client base with similar case-type mix.
• Legal Aid Foundation of Los Angeles (LAFLA): Provides free civil legal services to low-income individuals and families throughout Los Angeles County, covering housing, family, immigration, public benefits, and consumer issues. Directly comparable as a major urban/suburban legal aid provider with similar practice areas and client demographics.
• Lone Star Legal Aid: Provides free civil legal aid across 72 counties of Texas and four counties of southwest Arkansas to low-income and elderly residents. Directly comparable as a large multi-county/statewide legal aid provider serving similar rural and underserved populations.
• Georgia Legal Aid: Provides free civil legal information and services to low-income Georgians statewide, with a strong digital self-help and online resource orientation. Comparable as a statewide legal aid provider with significant investment in online legal information delivery similar to LANC-LIA and JusticeHub.
• Maryland Legal Aid: Provides free civil legal services to low-income Maryland residents through 12 office locations, serving similar populations including seniors, domestic violence survivors, and farmworkers. Directly comparable as a statewide civil legal aid organization with similar practice areas.
• South Carolina Legal Services: Provides free civil legal services to low-income South Carolinians across the state, with LSC funding and similar client eligibility structure. Directly comparable as a neighboring-state LSC-funded legal aid organization serving low-income populations with the same federal funder relationship.
• Bay Area Legal Aid: Provides free civil legal services to low-income residents across the San Francisco Bay Area, with strong focus on housing, public benefits, and consumer law using a mix of direct representation and self-help tools. Directly comparable as a regional legal aid provider with similar service mix and use of technology-enabled intake and self-help.

Others

• Legal Services Corporation (LSC): Independent federal funder of civil legal aid in the United States, providing grants to LANC and 130+ other legal aid programs nationally. Comparable as the primary federal grantor whose funding dynamics directly determine LANC's capacity, and as the convener of the national legal aid ecosystem in which LANC operates.
• Pro Bono Net: National nonprofit that builds technology and training resources to support civil legal aid and pro bono programs, including LawHelp.org and other platforms. Comparable as a technology-focused enabler of the legal aid sector and as a potential peer/collaborator in scaling self-help tools similar to LANC-LIA.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/LegalAidNC
• YouTubeyoutube.com/user/LegalAidNC
• Facebookfacebook.com/LegalAidNC
• LinkedInlinkedin.com/company/legal-aid-of-north-carolina
• Instagraminstagram.com/legalaidnc

Revenue estimate

Valuation estimate

Number of profiles

Profiles14 records

Subsidiaries1 record

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Legal Aid of North Carolina