Refinery Hotel

What Refinery Hotel does

Refinery Hotel is a privately held, single-asset luxury boutique hotel operating at 63 West 38th Street in Midtown Manhattan's Garment District. The property occupies the historic Colony Arcade building, which originally served as a hat factory and Prohibition-era tea room and was converted into a 197-room hotel that opened in May 2013. Rooms retain industrial design elements including 12-foot ceilings and distressed hardwood floors, paired with modern amenities such as complimentary WiFi, Rhone Le Bois Maison bath products, and minibars stocked with gourmet foods and local Hudson whiskey. The hotel's pricing is dynamic by season, with summer promotions offering up to 30% discount and a best-rate guarantee for direct bookings through its own website.

The hotel generates revenue across five primary streams: (1) overnight room revenue from 197 rooms and suites, booked through the hotel's PEGS-powered direct website, phone reservations, OTAs, travel agents, and the Small Luxury Hotels of the World consortium; (2) food and beverage from four wholly owned on-site venues — Refinery Rooftop (rooftop bar), Parker & Quinn (restaurant), Winnie's Jazz Club (speakeasy-style jazz lounge), and The Hatbox (gallery and event space); (3) parking pass-through at $72 per day via iPark across the street; (4) private event hosting in venue spaces; and (5) branded merchandise sold through a Shopify storefront. Ancillary incidentals are authorized at $150 per day.

Refinery Hotel's go-to-market centers on direct-to-consumer digital channels — its own website with real-time booking, an active Instagram/Facebook/Twitter presence, and an editorial blog (Refinery Times) featuring celebrity interviews and neighborhood content. Distribution is augmented by SLH consortium membership, Michelin Guide listing, TripAdvisor presence, and earned-media support from Nancy J. Friedman Public Relations. The customer mix spans luxury leisure travelers, business travelers, and NYC locals using the F&B and event venues; pricing is dynamic and seasonal rather than fixed contractual. The company does not disclose revenue, headcount details beyond broad ranges, or ownership structure, and operates with no identifiable parent entity or external investors in the available data.

Name

Refinery Hotel

Legal name

Refinery Hotel

Website

https://refineryhotelnewyork.com

Company type

Private

Founded year

2013

Operating status

Operating

Headcount range

11–50 employees

Short description

Refinery Hotel is a privately held, 197-room luxury boutique hotel in Midtown Manhattan's Garment District, housed in a converted Prohibition-era hat factory. It serves luxury leisure and business travelers with rooms, four on-site dining and entertainment venues, event spaces, and a branded merchandise shop.

Ownership category

akta.pro rank

Product category

Boutique Hotel / Luxury Hospitality

NAICS

Hotels (except Casino Hotels) and Motels (72111), Traveler Accommodation (7211), Accommodation (721)

SIC

Hotels & Motels (7011)

akta.pro primary industry

Urban & Downtown Full-Service Hotels (THAGAAAA)

akta.pro secondary industries

Business & Corporate Full-Service Hotels (THAGAAAE), Art & Culture (Gallery/Museum) Hotels (THAGADAC)

Keywords

• Boutique hotel lodging
• Luxury accommodations
• Hotel dining venues
• Rooftop bar services
• Event hosting hospitality

Headquarters

HQ city

New York

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure, Technology or R&D

Revenue model

1. Room Revenue: Primary revenue from 197 hotel rooms and suites with varying rates based on season and availability. Direct booking encouraged with rate guarantees.
2. Food & Beverage: Revenue from four on-site dining and drinking venues: Refinery Rooftop bar, Parker & Quinn restaurant, Winnie's Jazz Club, and Hatbox lounge/event space.
3. Parking Services: Self-parking services at $72 per day through iPark facility across the street.
4. Event Hosting: Revenue from hosting private events, parties, and gatherings in venue spaces including the Hatbox gallery.
5. Special Packages: Promotional packages including Bed & Breakfast, Parking Package, and seasonal offers like 'Get Lit at Refinery'.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels9 records

Core offering

Refinery Hotel is a 197-room luxury boutique hotel in midtown Manhattan's Garment District, housed in the converted Colony Arcade hat factory, offering stylish loft-style accommodations with industrial character and modern amenities. The property also operates four on-site dining and entertainment venues—Refinery Rooftop (bar with Empire State Building views), Parker & Quinn (restaurant), Winnie's Jazz Club, and The Hatbox (gallery/event space)—along with event hosting and a branded merchandise shop.

Product overview

Refinery Hotel is a luxury boutique hotel in New York City's Garment District offering 197 rooms and suites as its core product. The hotel features multiple distinct dining and entertainment venues including Parker & Quinn (restaurant), Refinery Rooftop (rooftop bar), Winnie's Jazz Club (jazz lounge), and The Hatbox (gallery space). The hotel operates a merchandise shop through Shopify. The property is housed in a converted Prohibition-era hat factory building with industrial design elements, and serves as a cultural hub for the Fashion District.

Differentiator

Problem solved

Functional benefit

Products and services

• Refinery Hotel Rooms & Suites 197 stylish guest rooms and suites in midtown Manhattan's Garment District featuring industrial accents (12-foot ceilings, distressed hardwood floors) drawn from the building's hat-factory heritage, equipped with modern amenities including free WiFi, Rhône Le Bois Maison bath products, and a minibar stocked with gourmet foods and local Hudson whiskey. Targeted at leisure and business travelers seeking distinctive luxury lodging.
• Parker & Quinn On-site nostalgic restaurant serving American cuisine with a vintage aesthetic and retro ambiance, located within Refinery Hotel. Open to hotel guests, NYC locals, and walk-in diners.
• Refinery Rooftop On-site rooftop bar offering views of the Empire State Building, craft cocktails, and light bites; named one of the best rooftops in NYC by Travel + Leisure. Open to guests 21+ after 6pm and to all ages on Sundays.
• Winnie's Jazz Club Speakeasy-style on-site jazz lounge named after a strong-willed baroness who ran a Prohibition tea lounge in the building in the early 1900s, featuring live jazz performances nightly and classic cocktails with a twist.
• The Hatbox On-site gallery and event space used for art exhibitions, pop-up galleries, and cultural events; hosts private events, parties, and gatherings. Has hosted art installations such as WILTINGPOINT by Millie Brown.
• Refinery Hotel SHOP Online merchandise store operated through Shopify at refineryhotel.myshopify.com, selling Refinery Hotel branded goods and items to consumers.

Quantifiable outcome

• Named Best Rooftop Bar and Best Hotel Bar in the United States by USA Today 10 Best
• +3 more outcomes

Named customers1 record

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Partnerships

Five partnerships are on record, tiered core and minor.

• Small Luxury Hotels of the WorldcoreChannel Partner/ Reseller/ DistributorAffiliation with SLH brand consortium providing booking platform access, member benefits program, and marketing through the SLH network of independent luxury hotels worldwide.
• Michelin GuideminorGTM or Marketing PartnerListed in Michelin Guide as a recommended hotel and dining destination, providing visibility to affluent travelers referencing the guide.
• Nancy J. Friedman Public RelationscoreImplementation/ SI/ Consulting PartnerPR agency handling press inquiries, media relations, and earned media coverage for the hotel. Contact: Matthew Levison at 212.228.1500.
• iPark ParkingminorOthersIndependent parking facility operator located at 70 W 38th Street across from the hotel, providing self-parking services for guests at $72/day.
• Laasie (Stay Wanderful)minorOthersThird-party rewards program company that provides guest loyalty rewards for direct bookings on the hotel website. Hotel is not directly affiliated.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• The Marlton Hotel: The Marlton is a smaller Greenwich Village boutique hotel with a heritage building and curated F&B offering—comparable to Refinery on size, historic-building conversion, and intimate boutique positioning.
• The Greenwich Hotel: The Greenwich Hotel is an independent Tribeca boutique luxury hotel with craft-driven design, multiple intimate F&B venues, and a high-end leisure/entertainment clientele—directly comparable as a Manhattan independent luxury boutique with strong F&B.
• Crosby Street Hotel: Crosby Street Hotel is a 90-room luxury boutique hotel in SoHo by Firmdale, offering a comparable mix of stylish design-led rooms, an on-site restaurant/bar, and gallery-level cultural programming—directly comparable to Refinery's boutique luxury positioning in Manhattan.
• Ace Hotel New York: Ace Hotel New York is a design-led boutique hotel in midtown with multiple F&B venues, a lobby cultural program, and live music events—comparable to Refinery on cultural-programming-as-differentiation and multi-revenue-stream structure.
• Arlo Hudson Square: Arlo Hudson Square is a lifestyle/boutique hotel near the Manhattan border of SoHo/Tribeca targeting design-conscious leisure and business travelers with multiple F&B outlets—comparable to Refinery on boutique positioning, multi-venue F&B strategy, and tech-enabled direct booking.
• The NoMad Hotel: The NoMad is a small luxury Manhattan boutique hotel anchored by a destination restaurant and bar program and design-led rooms—directly comparable to Refinery on size, lifestyle positioning, and the restaurant-as-anchor model.
• The Bowery Hotel: The Bowery Hotel is an independently-owned NYC boutique hotel of similar size with a strong design identity, F&B outlets, and a loyal leisure/business traveler base—an apples-to-apples comparison to Refinery on positioning, scale, and target customer.
• 11 Howard: 11 Howard is a smaller SoHo-area lifestyle boutique hotel with curated art, design-forward rooms, and a single signature restaurant/lounge—closely comparable to Refinery on size, art-focused positioning, and curated guest experience.
• The Standard High Line: The Standard High Line is a lifestyle/boutique hotel in Manhattan known for a destination rooftop bar, design-forward rooms, and cultural cachet—directly comparable on the rooftop-as-anchor F&B model and design-led boutique positioning.

Broad incumbents

• The New York EDITION: The New York EDITION is a Marriott-operated boutique-style luxury hotel in Manhattan with multiple F&B outlets—comparable as a full-service urban luxury competitor with deeper distribution scale than Refinery but overlapping luxury guest profile.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/RefineryHotel
• Facebookfacebook.com/RefineryHotel
• Instagraminstagram.com/refineryhotel
• LinkedInlinkedin.com/company/refinery-hotel

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Subsidiaries4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Refinery Hotel