digitalRG.com

What digitalRG.com does

digitalRG.com (operated by Silverfish CSR Limited, incorporated in England 2013, headquartered in London) is a vertical SaaS platform purpose-built for the lottery and gaming industry to manage responsible gaming certifications, ESG/sustainability reporting, and compliance training. The platform supports more than 100 certification frameworks and serves over 60 lottery operators globally, with exclusive or official status as the certification support provider for the World Lottery Association (RG Levels 2–4 and Security Control Standard), the European Lotteries Association, and the National Council on Problem Gambling's iCAP programme in the United States.

The product is a multi-module SaaS suite comprising a certification management tool with guided self-assessment, gap analysis, evidence submission, and audit preparation workflows; an eLearning platform delivering video-based, multi-language training on responsible gaming, AML, sustainability, and lottery operations; a carbon measurement tool aligned with the Greenhouse Gas Protocol; and supporting modules for stakeholder mapping, risk assessment, KPI tracking, game design assessment, and retail audit tracking. The technical architecture is a standard web application with auditor-specific portals and tiered member access; no proprietary AI/ML models, patents, or API ecosystem are disclosed.

Revenue is generated through three primary streams: tiered annual membership subscriptions (£16,000 SME, £22,000 Standard, custom Enterprise); per-trainee eLearning course fees (£20–£350); and ancillary auditor access and custom training development. Go-to-market is predominantly enterprise field sales targeting lottery compliance and sustainability teams, supplemented by self-serve course purchasing, industry conference presence (EL/WLA Vienna 2025), webinars, and association partnerships with NASPL, APLA, and CIBELAE. The company operates with a lean team of 11–50 employees and a three-person C-suite (CEO Laura Da Silva, CFO Victoria Ferrando, CTO Hiten Sharma); ownership structure and funding history are not disclosed.

Name

digitalRG.com

Legal name

Silverfish CSR Limited

Website

https://digitalrg.com

Company type

Private

Founded year

2013

Operating status

Operating

Headcount range

11–50 employees

Short description

digitalRG.com is a vertical SaaS platform that helps lottery and gaming operators achieve and maintain responsible gaming, security, and ESG certifications through guided workflows, eLearning, and audit-preparation tools, with exclusive support status for WLA, European Lotteries, and NCPG iCAP programmes.

Ownership category

akta.pro rank

Headquarters

HQ city

London

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Membership Subscriptions: Tiered membership model with SME (£16,000), Standard (£22,000), and Enterprise (custom) tiers. Includes one certification module, eLearning tool, action plan, assessments, support hours, and various tracking/mapping tools.
2. Individual eLearning Courses: Per-trainee pricing for courses ranging from £20-£350. Course categories include AML, Responsible Gaming, Sustainability, Environment, Compliance, Security, and Lottery Industry onboarding in multiple languages.
3. Auditor Access: Audit-only access for auditors at £2,380 for 2 auditor seats for a single client company on one certification.
4. Custom Training Development: Tailored company-specific training development including script, videos, animations, text, and images. Published privately for company employees only.

Pricing tiers

Go-to-market motion3 records

Distribution channels3 records

Marketing channels6 records

Core offering

digitalRG operates a SaaS platform that helps lottery and gaming operators achieve and maintain industry certifications (WLA Responsible Gaming Levels 2-4, WLA Security Control Standard, European Lotteries RG, and NCPG iCAP). The offering combines a certification management workflow with eLearning courses, carbon emissions measurement aligned to the Greenhouse Gas Protocol, and assessment tools for stakeholder mapping, KPI tracking, and retail audit. Customers access it via tiered subscriptions (SME, Standard, Enterprise) or per-trainee course purchases.

Product overview

digitalRG.com operates as a unified SaaS platform offering certification management, e-learning, and compliance tools specifically designed for lottery organisations. The core platform integrates multiple modules including the eLearning Platform for interactive training, Certification Tool for managing WLA, European Lotteries, and NCPG iCAP certifications, Carbon Assessment Tool for environmental measurement, Game Design Assessment for responsible gaming evaluation, Stakeholder Mapping, KPI Tracker, and Retail Audit Tracking. The platform is offered through tiered membership plans (SME Business, Standard, and Enterprise) and includes both self-service tools and guided pathways with auditor support to help lotteries achieve and maintain industry certifications.

Differentiator

Problem solved

Functional benefit

Products and services

• digitalRG Platform Unified digital SaaS platform providing certification management, e-learning tools, carbon measurement, and compliance tracking for lottery organisations to achieve industry certifications including WLA, European Lotteries, and NCPG iCAP standards.
• eLearning Platform Interactive digital learning platform offering video-based training courses in multiple languages with knowledge and satisfaction tracking, covering responsible gaming, compliance, anti-money laundering, sustainability, environment, security, and lottery industry onboarding topics.
• WLA Responsible Gaming Certification Service Certification service supporting World Lottery Association Responsible Gaming standards at Levels 2, 3, and 4, plus Security Control Standard certification for lottery operators, with guided pathways, self-assessment, gap analysis, evidence submission, and audit preparation.
• European Lotteries Responsible Gaming Certification Service Accreditation programme for European lottery organisations to demonstrate commitment to responsible gaming standards, involving self-assessment, external audit, and ongoing compliance requirements managed via the digitalRG platform.
• NCPG iCAP Certification Service Voluntary accreditation programme for US gaming operators recognising strong commitment to player protection, available exclusively through digitalRG's platform for iCAP application submission and management.

Quantifiable outcome

• Most clients achieve their respective responsible gaming certifications after using digitalRG tools
• +1 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature6 records

Partnerships

Eight partnerships are on record, tiered core and minor.

• World Lottery Association (WLA)coreStrategic or Co-development PartnerOfficial certification support partner for WLA Responsible Gaming certifications (Levels 2-4) and Security Control Standard. Provides platform for evidence submission and certification management for WLA members globally.
• European Lotteries AssociationcoreStrategic or Co-development PartnerOfficial partner for European Lotteries Responsible Gaming Certification and Environmental Initiative. Supports dozens of European lotteries achieving EL certification through tools, best practices, and resources.
• National Council on Problem Gambling (NCPG)coreStrategic or Co-development PartnerExclusive platform partner for NCPG iCAP (Internet Compliance Accreditation Programme) certification in the United States. The only platform where operators can submit iCAP applications.
• NASPL (National Association of State and Provincial Lotteries)minorGTM or Marketing PartnerCollaboration on impact of lotteries survey and best practice sharing initiative among global lottery organisations.
• Asia Pacific Lottery Association (APLA)minorGTM or Marketing PartnerCollaboration partner on lottery industry survey and case studies for best practice sharing.
• CIBELAE (Ibero-American Lottery Association)minorGTM or Marketing PartnerCollaboration partner on lottery industry survey and case studies for best practice sharing.
• Energy GardensminorOthersNon-profit organization focused on renewable energy, green infrastructure, and community empowerment. digitalRG reinvests part of profits in Energy Gardens.
• Blue PatchminorOthersSilver Patron of Blue Patch supporting the Let's Do Net Zero training initiative to drive progress towards 2050 net-zero goals.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• NAVEX Global: NAVEX Global provides ethics and compliance, GRC, and risk management software. Comparable to digitalRG in policy management, training, and certification-adjacent compliance workflows for regulated organizations.
• OneTrust: OneTrust is a major GRC, ethics, compliance, and ESG technology platform. Comparable to digitalRG for ethics/whistleblowing, policy management, and certification-style compliance workflows, though it spans industries far beyond gaming and lotteries.
• EcoVadis: EcoVadis is a leading sustainability ratings and ESG assessment platform used by thousands of enterprises. Comparable to digitalRG as a sustainability/certification scoring and benchmarking provider, though it operates across many industries rather than specializing in lotteries.
• Workiva: Workiva is an enterprise SaaS platform for ESG reporting, sustainability disclosure, and GRC. Comparable to digitalRG for ESG/CSR reporting workflows and audit-ready documentation, but at much broader scale across multiple regulated industries.
• Diligent (formerly Galvanize/ACL): Diligent provides GRC, audit, and board-ready compliance software including ESG. Comparable to digitalRG for audit preparation, evidence management, and certification-adjacent workflows across regulated enterprises.

Direct peers

• Persefoni: Persefoni is a leading carbon accounting and climate management SaaS platform. Comparable to digitalRG's carbon measurement module — both provide GHG Protocol-aligned emissions tracking and reporting, though Persefoni serves a broad enterprise base while digitalRG bundles carbon into its compliance platform.
• Watershed: Watershed is an enterprise carbon accounting and climate disclosure platform. Directly comparable to digitalRG's Carbon Assessment Tool for emissions measurement, reporting, and audit-grade climate data workflows.
• BetComply: BetComply provides compliance and AML training content for the gaming/gambling industry. Already a content partner on digitalRG's platform, and directly comparable as a gaming-sector compliance training provider serving operators in regulated European markets.

Emerging players

• Sweep: Sweep is a sustainability and carbon management platform focused on Scope 3 emissions and supplier engagement. Comparable to digitalRG's carbon measurement module and adjacent to its broader ESG tooling for regulated buyers.

Others

• Diligent ESG (Greenlight Ready/Sword GRC): Sword Group/Sword GRC provides GRC, risk, and compliance solutions including ESG modules. Comparable to digitalRG as a compliance certification and policy management platform serving regulated industries, with broader enterprise coverage.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/digitalrg

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about digitalRG.com