Kona Community Hospital

What Kona Community Hospital does

Kona Community Hospital (KCH) is a 94-bed full-service acute care hospital located in Kealakekua, Hawaii, that has served the West Hawaii community since 1914. Operated as part of the West Hawaii Region of Hawaii Health Systems Corporation (HHSC) — a state public entity — KCH is a private, non-profit facility functioning as the primary acute care provider for the region, with Level III trauma center designation, 24-hour emergency services, and a comprehensive service line spanning cancer care (medical oncology, radiation oncology, chemotherapy infusion), behavioral health, imaging (CT, MRI, Nuclear Medicine, Sonography), maternity, surgical services, rehabilitation, and outpatient diagnostics.

The hospital's technology infrastructure centers on the Epic Care*Link Community Connect electronic healthcare record system, implemented in June 2023 through a clinical partnership with Queen's Health Systems — the same Epic platform used by Hawaii Pacific Health and Kaiser Permanente — enabling interoperability across multiple island providers. Notable capital equipment includes an Elekta-Infinity linear accelerator for radiation therapy and a recently expanded 14-chair Infusion Center. The hospital also operates an Education Center of Excellence with the state's only CAAHEP-accredited Surgical Technology Program, a Nurse Residency Program, and a Certified Nursing Assistant Program, addressing rural healthcare workforce shortages through in-house training.

Revenue is generated through standard acute care billing — insurance, Medicare/Medicaid, and patient payments — across inpatient and outpatient service lines, with CMS-compliant price transparency tools in place. Go-to-market is community-direct: patients access services through physician referrals, emergency walk-ins, and self-referral for outpatient care. The hospital employs 450+ staff alongside 100+ medical staff practitioners, making it one of the largest employers in West Hawaii. Strategic partnerships with Hawaii Life Flight (rotor copter emergent transfers), Diagnostic Laboratory Services (on-campus outpatient labs), and cancer care telehealth providers (Cancer Support Community, Informed DNA) extend service reach.

Name

Kona Community Hospital

Legal name

Kona Community Hospital

Website

https://kch.hhsc.org

Company type

Private

Operating status

Operating

Headcount range

101–250 employees

Short description

Kona Community Hospital is a 94-bed full-service acute care hospital in Kealakekua, Hawaii, serving as the primary acute care provider for the West Hawaii community since 1914 under the Hawaii Health Systems Corporation. It delivers emergency, trauma, cancer, maternity, surgical, imaging, and behavioral health services to a rural island catchment area.

Ownership category

akta.pro rank

Product category

Acute Care Hospital Services

NAICS

General Medical and Surgical Hospitals (6221), General Medical and Surgical Hospitals (622110)

SIC

Services-General Medical & Surgical Hospitals, Nec (8062), Services-Hospitals (8060)

akta.pro primary industry

Trauma Centers & Level I–IV Trauma Hospitals (HLAFAAAK)

Keywords

• Acute care hospital
• Emergency medical services
• Cancer treatment center
• Diagnostic imaging services
• Behavioral health inpatient

Headquarters

HQ city

Kealakekua

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Supply Chain, Others

Revenue model

1. Patient Care Services: Acute care hospital services including emergency services, surgical services, imaging, cancer treatment, maternity, behavioral health, and rehabilitation. Revenue generated through insurance billing, Medicare/Medicaid, and patient payments. The hospital is a private, non-profit healthcare facility.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels6 records

Core offering

Kona Community Hospital operates a 94-bed full-service acute care hospital in Kealakekua, Hawaii, providing 24-hour emergency and Level III trauma services along with comprehensive inpatient and outpatient care including cancer treatment, surgical, maternity, imaging, behavioral health, and rehabilitation services. The hospital uses Epic EMR integrated with MyChart and serves as the primary acute care provider for the West Hawaii region under the Hawaii Health Systems Corporation.

Product overview

Kona Community Hospital operates as a 94-bed full-service acute care hospital in Kealakekua, Hawaii, providing comprehensive healthcare services through multiple clinical departments. The hospital offers emergency, inpatient, outpatient, surgical, cancer treatment (with radiation oncology and infusion therapy), imaging, maternity, behavioral health, rehabilitation, and trauma services. The hospital utilizes Epic electronic medical records system integrated with MyChart patient portal for digital health record access. The Education Center of Excellence operates accredited healthcare training programs. Key digital services include online bill payment, patient pre-registration, and CMS-compliant price transparency tools.

Differentiator

Problem solved

Functional benefit

Quantifiable outcome

• Over 40% increase in patient volumes in the last year leading to infusion center expansion
• +2 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Ten partnerships are on record, tiered core and minor.

• Diagnostic Laboratory Services, Inc. (DLS)coreStrategic or Co-development Partner · 1 July 2024Largest locally-owned medical lab in Hawaii opened outpatient service centers on the Kona Community Hospital and Kohala Hospital campuses on July 1, 2024. DLS 'Ohana Cottage operates Monday-Friday 6:00 AM to 3:00 PM for laboratory testing with doctor's orders.
• Queen's Health Systems (QHS)coreTechnology or Integration · 1 June 2023Clinical partnership for Epic Care*Link Community Connect electronic healthcare record system. This partnership, neither a merger nor an acquisition, grants West Hawaii Region access to QHS Epic CARE*Link EHR, enabling streamlined patient care, enhanced clinical workflows, and improved patient outcomes. The same Epic system is used by Hawaii Pacific Health, Kaiser Permanente, and The Queen's Health System.
• Hawaii Life FlightcoreStrategic or Co-development Partner · 15 February 2013Contracted rotor copter service for emergent patient transfers. Medically equipped American Eurocopter AS350 Be helicopter provides 24/7 access to emergency transfer from KCH. Flight time to Maui is 35 minutes; transit time to Oahu reduced from 4 hours to approximately one hour.
• Cancer Support CommunitycoreStrategic or Co-development PartnerPartnership for telehealth psychosocial support program for cancer patients. Provides supportive counseling including individual, family, and group sessions, as well as community educational programs about cancer-related topics.
• Informed DNAcoreStrategic or Co-development PartnerPartnership for telehealth genetic counseling program for cancer patients, providing genetic testing and counseling services remotely.
• National Cancer InstituteminorOthersReferenced as a patient education resource for cancer information and support.
• American Cancer SocietyminorOthersReferenced as a patient education resource for cancer patients.
• National Comprehensive Cancer NetworkminorOthersReferenced as a resource for patient and caregiver resources and guidelines for patients by type of cancer.
• ElektacoreTechnology or IntegrationProvider of Elekta-Infinity linear accelerator for radiation therapy, a state-of-the-art radiation treatment system with CT imaging capabilities, Agility beam shaping technology, and multiple photon/electron beam options.
• Hawaii State Center of NursingcoreStrategic or Co-development PartnerCollaboration partner for the Nurse Residency Program, focusing on integrating Evidence Based Practice into nursing and preparing nurses for diverse roles within the hospital.

Scale indicators7 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• Hilo Medical Center: Sister HHSC facility on Hawaii Island (~250 beds), also a Level III trauma center serving a rural island community. Operates under the same state public-entity governance as KCH and faces identical geographic, workforce, and reimbursement dynamics, making it the closest structural peer.
• North Hawaii Community Hospital: Acute care community hospital in Waimea (Big Island), now part of The Queen's Health Systems. Comparable in size, rural island setting, and community hospital mission to KCH, and operates on the same Epic platform.
• Maui Memorial Medical Center: Affiliated HHSC facility on Maui serving a similar rural-island population with comparable acute care, emergency, and specialty service lines. As an HHSC peer, it shares governance and operational patterns with KCH.
• Wilcox Medical Center: Community acute care hospital in Lihue (Kauai) within Hawaii Pacific Health network. Comparable in scale, island-rural setting, and broad service line mix (emergency, surgical, OB, oncology). Direct alternative for patients who bypass KCH.
• Straub Medical Center: Honolulu-based acute care hospital within Hawaii Pacific Health. Operates on the same Epic platform as KCH and competes for tertiary referrals from neighbor islands. Useful reference for service-line depth, payer mix, and capital allocation patterns.
• Pali Momi Medical Center: Acute care hospital in 'Aiea (Oahu) operated by Hawaii Pacific Health. Comparable size to KCH with similar emergency, surgical, and OB service lines; another Epic-connected Hawaii provider that competes for out-migrated West Hawaii referrals.
• Adventist Health Castle: Community acute care hospital in Windward Oahu operated by Adventist Health. Comparable bed scale and comprehensive service mix (emergency, surgical, behavioral health, OB) to KCH, offering a reference point for non-profit community hospital operating models.
• Tripler Army Medical Center: Federal acute care hospital on Oahu serving active-duty military, dependents, and veterans. Same Epic platform as KCH and overlapping trauma and specialty capabilities; relevant reference for Hawaii-based acute care delivery and transfer dynamics.

Broad incumbents

• The Queen's Medical Center: Largest private acute care hospital in Hawaii (Honolulu) and KCH's Epic EHR partner. While geographically separate, it operates the same Epic instance, shares referral pathways for complex cases transferred from West Hawaii, and is a likely acquisition or affiliation counterparty.
• Kaiser Permanente Moanalua Medical Center: Hawaii's largest integrated payer-provider facility on Oahu. Operates the same Epic instance as KCH (Community Connect) and represents a structural alternative for West Hawaii residents who travel to Oahu for elective and specialty care.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/WestHawaiiRegion
• Instagraminstagram.com/westhawaiiregion
• Xx.com/KonaHospital
• LinkedInlinkedin.com/company/kauai-veterans-memorial-hosp

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles29 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Kona Community Hospital