What Smartmedical does

Smartmedical is a Tokyo-based healthcare business development company founded in November 2010 that plans, develops, and operates medical malls — multi-clinic zones located in or adjacent to train stations and high-traffic commercial buildings across the Kanto region and beyond. The company's central product, branded under the 'HEALTHCARE UNITED' (駅＋医療) concept, combines medical facility development, physician placement, and healthcare-business consulting under one umbrella, with a track record of more than twenty clinic mall openings since 2016 at stations including Akihabara, Tsudanuma, Kameido, Hon-Yawata, and — most recently — Nishi-Kasai, Mitaka, Meidaimae, and Koshigaya-Laketown in 2026. Core customers are B2B and split across three groups: large commercial real-estate holders (Hulic, Parco, Mitsukoshi Isetan, and other developers that supply sites and earn co-developed rental yields), medical institutions and clinic operators that lease space within Smartmedical-developed malls, and physicians seeking practice locations, career transitions, or part-time work — the latter served through the 'I no Mori Project' membership program. The company also runs an IT outsourcing line out of its Sendai branch (cloud migration to AWS/Azure, server virtualization, Ansible automation) and an on-site pharmacy consulting practice, all under a stack of licenses including real-estate brokerage, worker dispatch, employment placement, and high-control medical device sales. Strategic shareholders include Hulic, Nippon TV Holdings, Tipness, and Mitsukoshi Isetan, with external directors from Hulic and Nippon TV on the board. Smartmedical originally developed the Empath voice-emotion analysis AI for mental-health self-care (recognized by the 2015 and 2017 Japan Resilience Awards), but spun that business off into a separate company Empath K.K. in October 2017; Smartmedical retains a minority investment in AI firm Poetics.

Name

Smartmedical

Legal name

スマートMédical株式会社

Website

https://smartmedical.jp

Company type

Private

Founded year

2010

Operating status

Operating

Headcount range

11–50 employees

Short description

Smartmedical is a Tokyo-based healthcare business development company that plans and operates station-adjacent medical malls across Japan, while providing physician placement, medical business consulting, IT outsourcing, and on-site pharmacy advisory services to landlords, developers, and healthcare operators.

Ownership category

akta.pro rank

Product category

Healthcare Facility Development and Consulting

NAICS

Offices of Physicians (except Mental Health Specialists) (621111), Other Scientific and Technical Consulting Services (54169)

SIC

Services-Health Services (8000), Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Healthcare & Medical Office Brokerage (BPAJABAF)

akta.pro secondary industries

Healthcare Clinical Direct Hire (Nursing/Allied/Physicians) (BPACAFAH), Healthcare IT & Health Informatics Staffing (BPACADAK)

Keywords

• Medical facility development
• Healthcare consulting services
• Medical mall operations
• Physician career support
• Healthcare IT outsourcing

Headquarters

HQ city

Chofu

HQ country

Japan

HQ region

Asia

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. Medical Business Development Consulting: Consulting fees for supporting new healthcare business development across the full project lifecycle. Services include multi-industry consortium formation for wellness businesses, real estate renovation for medical use, and new business opportunity creation.
2. Medical Facility Attraction and Development: Revenue generated from developing, managing, and attracting tenants to medical malls and clinic facilities in high-traffic locations near train stations and commercial facilities. The company earns fees from landlords and real estate developers for medical platform development.
3. Doctor Career Support (Medical Staffing): Fee-based physician and medical staff placement and career support services, matching doctors seeking practice locations with available clinic spaces in Smartmedical's developed medical malls.
4. IT Outsourcing (Nearshoring): IT infrastructure design, cloud migration (AWS/Azure), server virtualization, network monitoring, and automation services (Ansible/scripts) provided by the Sendai branch on a consignment basis, both on-site and remote.
5. On-site Pharmacy (In-house Pharmacy) Consulting: Consulting services for medical institutions regarding on-site pharmacy attraction, contract termination mediation, and new on-site pharmacy development support.
6. Real Estate Brokerage: Real estate brokerage services for medical facility tenants and landlords, conducted under the company's real estate broker license (Tokyo Governor license (1) No. 105845).

Pricing tiers

Go-to-market motion3 records

Distribution channels3 records

Marketing channels3 records

Core offering

Smartmedical Corp. is a Japanese healthcare business development company that plans, develops, and operates multi-clinic medical malls at train stations and commercial facilities. It provides end-to-end consulting services covering business planning, site selection, real estate renovation for medical use, tenant recruitment, physician and medical staff placement, IT infrastructure outsourcing, and on-site pharmacy consulting.

Product overview

Smartmedical is a healthcare business development company offering a portfolio of interconnected services centered on medical mall development and healthcare infrastructure creation. The core offerings include Medical Business Development Consulting ( multi-industry consortium wellness business development), Medical Facility Attraction (development of multi-clinic zones at convenient locations), Doctor Career Support through the I no Mori Project (physician placement and recruitment), IT Outsourcing (cloud/onsite infrastructure services), and On-site Pharmacy Consulting. The company operates its own medical mall properties including clinic malls at major train stations across Tokyo and the Kanto region, and maintains a subsidiary Smart Life Management for next-generation healthcare mall development. The company also developed voice emotion analysis AI (Empath) which was later spun off as a separate entity.

Differentiator

Problem solved

Functional benefit

Brands

• じぶん予報 (Jibun Yohou): 災害時の精神疾患の予防・治療を目的としたスマートフォンに話しかけることで利用者の心の健康状態を測定・記録できるアプリ。抑郁症等の気分障害，以及びPTSDが重篤化する前の早期発見や治療効果の把握の指標にも使用可能。
• 医の森プロジェクト
• 医の森クリニック浅草橋 健診センター
• Welpa（ウェルパ）

Products and services

• Medical Business Development Consulting Consulting service supporting the entire process of new medical business development for medical institutions, real estate developers, and commercial landlords. Services include business renovation, real estate utilization for medical use, and new business opportunity creation through multi-industry consortium partnerships.
• Medical Facility Attraction and Development (Medical Mall Platform) Development and management of medical platforms (multi-clinic zones) at convenient locations such as train stations and suburban shopping centers, attracting multiple clinics and pharmacies to serve as primary care facilities. The company has developed over 20 medical mall locations across Japan since 2016.
• Doctor Career Support (I no Mori Project) Employment support and career placement services for full-time doctors, part-time doctors, female doctors on parental leave, and retired doctors. Provides matching services to help physicians find optimal practice environments aligned with primary care specialization.
• IT Outsourcing Services

Quantifiable outcome

• Developed over 20 medical mall locations across Japan since 2016, including stations in Tokyo, Kanagawa, Chiba, Saitama, and Shizuoka
• +2 more outcomes

Named customers6 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability2 records

Feature2 records

Partnerships

Three partnerships are on record, tiered core and minor.

• Smart Life Management Co., Ltd. (スマート・ライフ・マネジメント株式会社)coreStrategic or Co-development Partner · 6 January 2015Joint venture established January 6, 2015, with Hulic and Mitsukoshi Isetan (Smartmedical's ownership: 15%). The company was created to plan and develop next-generation healthcare malls, combining real estate, retail, and healthcare expertise.
• Parco Co., Ltd. (株式会社パルコ)coreStrategic or Co-development PartnerParco is a key partner for the '駅＋医療' (Station + Medical) strategy. Smartmedical opened a medical mall floor on the 7th floor of Kinshicho Parco, and in 2021 became a business partner for Parco's new 'Welpa (ウェルパ)' healthcare wellness mall concept, responsible for medical marketing and facility attraction nationwide.
• NTT DoCoMo and Local Government (NTTpdocomo・自治体)minorStrategic or Co-development PartnerFollowing the 2011 Great East Japan Earthquake, Smartmedical partnered with NTT DoCoMo and local governments to deploy its 'Kokoro Compass' (mental health) ICT system in disaster-affected areas for mental health support.

Scale indicators1 record

Recent moves10 records

Expansion highlights5 records

Others

• Mitsukoshi Isetan Holdings Co., Ltd. Department-store operator and Smartmedical shareholder / 2015 joint-venture partner (Smart Life Management). Comparable as a stationary urban-retail landlord with interest in healthcare-tenant strategy and medical-mall concept development.
• NTT Data Corporation: Major Japanese IT services vendor with a healthcare vertical that overlaps Smartmedical's IT outsourcing (cloud migration, server virtualization) and Empath-adjacent digital health practices; relevant as an adjacent infrastructure peer rather than a direct competitor.

Regional players

• Parco Co., Ltd. Commercial real estate / department store operator; Smartmedical's Welpa wellness-mall co-developer. Comparable as a regional CRE player with overlapping interest in station-adjacent mixed-use development in Tokyo.

Direct peers

• SMS Co., Ltd. (エス・エム・エス): Japan's leading healthcare staffing and career services firm (nursing, pharmacist, physician placement). Directly comparable to Smartmedical's doctor career support / I-no-Mori project because both operate placement services for medical professionals at national scale.
• Welpa (by Parco Co., Ltd.): Wellness-mall concept launched by Parco in partnership with Smartmedical. Shinsaibashi PARCO 10F hosts the first Welpa site with clinics, pharmacy, retail, and lounge — directly comparable to Smartmedical's medical mall model and the only venture with overlapping retail-medical integration strategy.
• Welby Inc. Japanese digital health platform connecting patients with chronic conditions to providers and care plans. Comparable as a Japan-based healthcare intermediary leveraging digital tools, although Welby focuses on patient-side rather than facility-side enablement.

Emerging players

• Medical Data Vision Co., Ltd. Japanese medical data analytics platform serving hospitals, clinics, and pharmaceutical companies. Comparable as a Japan-focused healthcare intermediary building digital infrastructure around provider data — analogous positioning to Smartmedical's voice-emotion and clinic mall integration.
• Doctorbook Inc. Japanese medical-career and clinic-business support platform for physicians. Partially overlaps with Smartmedical's doctor career support / I-no-Mori Project, which targets doctors seeking practice locations and women/retired physicians returning to work.

Broad incumbents

• Toho Pharmaceutical Holdings Co., Ltd. Major Japanese pharmaceutical wholesaler and former Smartmedical investor (45M yen third-party allotment in 2014). Directly relevant given overlapping services around on-site pharmacy consulting and dispensing infrastructure.
• Hulic Co., Ltd. Tokyo-based real estate owner of station and urban buildings, founding strategic partner and major shareholder of Smartmedical. Comparable on the medical real estate dimension — Hulic also develops medical office properties and thus represents both a partner and a potential competitor.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Subsidiaries3 records

Funding overview

Funding rounds1 record

Investors2 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Smartmedical