e*Message

What e*Message does

e*Message is a Berlin-based telecommunications company that operates Europe's largest satellite-supported POCSAG security radio network, providing nationwide critical communication and alarm management infrastructure across Germany and France. The company owns a proprietary network of 700+ transmission stations backed by geostationary satellite links, operating independently of public mobile networks on exclusive frequency bands licensed by the Bundesnetzagentur, and is one of only four licensed mobile network operators in Germany. Its product portfolio combines the core paging network with modular software (e*Ngine platform, Alarm Manager / Alarm Manager Pro SaaS, Alarm App) and vertical-specific solutions including e*BOS for public safety authorities, e*FirstAid for first-responder coordination, e*inzelarbeiter for lone-worker protection, 2wayS dual-network devices, NOC over Sat satellite backhaul, and the recently launched e*loquentia AI speech-recognition and live-translation solution.

The company serves more than 3,000 enterprise and government customers across industry (e.g., thyssenkrupp Rasselstein, Evonik, InfraServ Wiesbaden), utilities and critical infrastructure (Stadtwerke Detmold, Mainzer Netze), fire and disaster protection / BOS (Feuerwehr Gelsenkirchen, Landkreis Rostock), retail and logistics (EDEKA, REWE, Nestlé), healthcare, and the public sector. Revenue is generated primarily through recurring subscriptions for paging/network access, SaaS licenses for alarm management software, hardware sales of pagers and control devices, managed regional alarm network deployments, and emerging AI services. Distribution combines direct enterprise field sales with channel partnerships (F24 AG, VOMATEC Innovations) and presence at trade shows such as PMRExpo and Kommunale.

e*Message has been privately held by Munich-based multi-family holding Liberta Partners since February 2022, under a '100% Core & Care' long-term development mandate. The company holds ISO 27001 and ISO 9001:2015 certifications, operates 24/7 from its Berlin headquarters with a French subsidiary in Suresnes, and is led by CEO Dr. Dietmar Gollnick (also President of the Critical Messaging Association) alongside Managing Director Dirk Nopens. The business model emphasizes mission-critical reliability for KRITIS/NIS2-regulated buyers, with hardware/software lock-in and exclusive spectrum rights forming the basis of a defensible niche position.

Name

e*Message

Legal name

e*Message Wireless Information Services Deutschland GmbH

Website

https://emessage.de

Company type

Private

Founded year

1997

Operating status

Operating

Headcount range

11–50 employees

Short description

e*Message is a Berlin-based telecommunications operator that runs Europe's largest satellite-supported POCSAG security radio network, providing critical alerting, alarm management SaaS, and AI translation solutions to over 3,000 enterprise, utility, BOS, and public-sector customers across Germany and France.

Ownership category

akta.pro rank

Product category

Critical Communications / Secure Mobile Alerting

NAICS

Satellite Telecommunications (517410), Security Systems Services (except Locksmiths) (561621)

SIC

Communications Services, Nec (4899)

akta.pro primary industry

Emergency Communications, Alerting & Public Warning Systems (HLAJAGAF)

akta.pro secondary industries

Public Address, Mass Notification & Emergency Communications Integration (BPAKAGAG), Crisis Management & Communications Support (Mass Notification) (BPABANAF), Secure/Encrypted Messaging (BPAMACAG)

Keywords

• Critical communications services
• Secure paging networks
• Alarm management software
• Emergency alerting solutions
• Lone worker protection

Headquarters

HQ city

Berlin

HQ country

Germany

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Infrastructure, Personnel, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. Paging/Radio network services: Recurring subscription fees for access to the satellite-supported POCSAG security radio network, including nationwide or regional coverage. Services include text message delivery to pagers, electrical switching operations, and display information transmission. Optional encryption for sensitive content.
2. SaaS Software (Alarm Manager, e*Ngine): Software-as-a-service subscription for Alarm Manager Pro (automated multichannel alarm management), e*Ngine platform (modular communication orchestration), and other software solutions. Available as SaaS or on-premise.
3. Hardware sales (pagers, control devices): Sale of hardware including pagers (Funkmeldeempfänger), 2wayS dual-network devices, control pagers/strompagers, and accessories. Hardware can be integrated with alarm management software.
4. e*loquentia AI translation service: AI-powered speech recognition and live translation service for control centers, service centers, and government services, offered as part of the SaaS platform.
5. Regional/custom alarm network deployment: Planning, construction, and secure operation of independent regional alarm networks for government agencies and companies, from design through to ongoing operations.

Go-to-market motion2 records

Distribution channels4 records

Marketing channels7 records

Core offering

e*Message operates Europe's largest satellite-supported POCSAG security radio network providing nationwide paging and alerting services in Germany and France, independent of public mobile networks. The company sells subscription access to the network, supporting SaaS alarm management software (Alarm Manager, e*Ngine platform), AI-powered speech translation (e*loquentia), lone worker protection, first responder coordination, paging hardware, and regional alarm network deployments to enterprises, critical infrastructure operators, fire and rescue services, and government agencies.

Product overview

e*Message offers a comprehensive critical communications and alarm management ecosystem combining satellite-based safety radio networks with flexible software solutions. The core infrastructure is the nationwide POCSAG paging network—the only nationwide available radio network in Germany independent of public mobile networks—with over 700 transmission stations. Complementary regional alarm networks, a TETRA network, and NOC over Sat satellite connectivity provide additional coverage and redundancy options. The software layer is anchored by the e*Ngine platform enabling customized communication concepts. Key software products include Alarm Manager (automated multichannel alarm management SaaS), Alarm App (smartphone alerting), e*loquentia (AI-powered speech recognition and live translation), e*rsthelfer (first responder coordination), e*inzelarbeiter (lone worker protection), and e*xpertview (GDPR-compliant remote support). The portfolio also includes specialized alarm services (e*BOS for authorities, e*Cityruf for commercial customers, 2wayS with dual-network redundancy), hardware devices (pagers, control pagers), and the KRISconnect incident management platform developed with VOMATEC. Solutions support industries including energy/utilities, industry, public safety, logistics, healthcare, and telecommunications.

Differentiator

Problem solved

Functional benefit

Brands

• e*Message Sicherheitsfunknetz: Germany-wide satellite-based safety radio network for mission-critical communication and alerting
• e*Ngine
• e*loquentia
• e*rsthelfer
• e*inzelarbeiter
• e*xpertview
• e*BOS
• 2wayS
• e*Cityruf
• Alarm Manager
• Alarm App

Products and services

• Paging / Funkruf (Nationwide Security Radio Network) Subscription-based access to Europe's largest satellite-supported POCSAG security radio network providing nationwide paging and alerting in Germany, independent of public mobile networks. Serves BOS, KRITIS operators, industry, and government agencies with text message delivery to pagers, electrical switching operations, and optional encryption for sensitive content.
• e*Ngine Software Platform Modular software platform for flexible and efficient communication solutions, enabling customized communication concepts for optimizing operational processes and unifying technical systems. Provides communication orchestration, alarm management, person coordination, and process automation.
• Alarm Manager / Alarm Manager Pro Web-based SaaS application providing automated, rule-based multichannel alarm management. Enables simultaneous alarm distribution through pager, app, SMS, email, mobile, landline, TETRA, MQTT, and API channels with escalation capabilities, status monitoring, and emergency localization.
• Alarm App Smartphone-based alarm application providing reliable reachability and notification capabilities with status change updates and feedback functionality for first responders and on-call staff.
• e*BOS Alarm service for authorities and organizations with safety tasks (Behörden und Organisationen mit Sicherheitsaufgaben — BOS), enabling local or regional, highly available radio coverage through the safety radio network for fire brigades and public safety agencies.
• e*Cityruf Professional messaging and alarm service for commercial and organizational customers, operating over the safety radio network with various message types.
• 2wayS Dual-Network Alerting Device Communication device using two independent communication infrastructures (e*Message safety radio network and public mobile network) for maximum alarm delivery reliability, with encrypted message transmission and integration with Alarm Manager or custom IT solutions.
• NOC over Sat Satellite-based connectivity service for Network Operations Centers providing backup connectivity for dispatch centers through a second satellite connection to the NOC, significantly increasing availability when terrestrial connections fail.
• Regional Alarm Networks Independent regional alarm networks for authorities and organizations, designed and built to each customer's requirements, offering scalable coverage from local to cross-regional. Includes planning, construction, and secure operation as managed services.
• e*loquentia AI-powered speech recognition and live translation solution for control centers and service/support centers, enabling real-time multilingual communication even with unclear speech, mixed languages, accents, and background noise.
• e*rsthelfer (First Responder Coordination) First responder organization and alarm solution enabling fast, reliable, and individualized notification of first aiders in workplace emergency situations.
• e*inzelarbeiter (Lone Worker Protection) Lone worker protection solution using intelligent personal alarm devices that detect emergencies such as falls or immobility, triggering alarms and transmitting location data to defined contact points. Modular and expandable.
• e*xpertview GDPR-compliant remote support solution developed in collaboration with Corevas for crisis management and service cases across industries including energy, water, facility management, industrial manufacturing, and medical emergency services.
• Hardware & Accessories (Pagers and Control Devices) Pager devices and accessories including control pagers/strompagers (Schaltpager) for switching and control applications, along with receiver management software for configuring and managing radio receivers.
• KRISconnect Incident & Hazard Management Platform Holistic incident and hazard management platform jointly developed with VOMATEC Innovations, addressing KRITIS (Critical Infrastructure) and NIS2 requirements for critical infrastructure operators, combining e*Message's radio network with VOMATEC's incident management software.

Quantifiable outcome

• 24/7 service availability with 700 transmission stations across Germany
• +3 more outcomes

Named customers19 records

Segments7 records

Ideal customer profiles6 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

AI capability5 records

Feature8 records

Partnerships

Four partnerships are on record, tiered core and minor.

• F24 AGcoreTechnology or Integration · 10 March 2025F24 AG, a SaaS provider for crisis and alarm management, integrated the e*Message satellite-supported security radio network into its product portfolio. Since early 2025, F24 offers its customers the e*Message radio network as an additional alerting channel via pager. The partnership enhances redundancy in alerting through satellite technology. First co-presented at PMRExpo 2025.
• VOMATEC Innovations GmbHcoreStrategic or Co-development Partner · 19 November 2024VOMATEC Innovations GmbH, a provider of software solutions for civil security, and e*Message bundled their expertise to create KRISconnect, a holistic incident and hazard management platform addressing KRITIS and NIS2 requirements. First presented at PMRExpo 2024 in Cologne.
• Fraunhofer Institut FOKUSminorStrategic or Co-development Partnere*Message collaborated with Fraunhofer Institut FOKUS to develop the 'Inhouse-Warnsirene' (indoor warning siren) with built-in radio warning chip for receiving official warning messages via the security radio network. This was cited as a possible first prototype for 'Trust Channel' warning for responsible decision-makers.
• Critical Messaging Association (CMA)minorOtherse*Message's CEO Dr. Dietmar Gollnick serves as President of the Critical Messaging Association (CMA), an international industry association for critical messaging and professional alerting.

Scale indicators8 records

Recent moves8 records

Expansion highlights6 records

Direct peers

• Swissphone Wireless AG: Swiss-headquartered paging and critical-messaging vendor with a comparable POCSAG-based alerting portfolio. Closest direct competitor in DACH-region BOS, fire brigade, and enterprise alerting, often referenced alongside e*Message in German public-safety and emergency-communications procurement.

Emerging players

• F24 AG: European SaaS provider for crisis and alarm management with a deeply integrated partnership with e*Message (resells the security radio network as an alerting channel). Overlapping customer base in KRITIS and enterprise crisis management makes it both a partner and a partial competitor in mass-notification software.
• VOMATEC Innovations GmbH: German software vendor for civil-security and hazard-management solutions, partnered with e*Message on the KRISconnect platform for KRITIS/NIS2 compliance. Adjacent peer in the incident- and hazard-management software stack serving the same critical-infrastructure customers.

Broad incumbents

• Motorola Solutions: Global incumbent in public-safety radio (TETRA, DIMETRA), command-center software, and mass-notification solutions. Targets the same BOS and critical-infrastructure buyers as e*Message with a much broader portfolio and significantly greater R&D and sales resources.
• Hytera Communications: Major provider of professional mobile radio (DMR, TETRA, LTE-MCX) and dispatch solutions for public safety, utilities, and industrial customers. Competes with e*Message in critical-comms deployments, particularly in industrial and BOS-adjacent segments.
• Everbridge: Leading global mass-notification and critical-event management SaaS vendor. Overlaps with e*Message's Alarm Manager Pro and e*Ngine offerings in enterprise and government alerting, though Everbridge is software-only without proprietary radio infrastructure.
• BlackBerry AtHoc (Crises Control): BlackBerry's AtHoc mass-notification platform (and related critical-comms assets) competes directly with e*Message's Alarm Manager and e*BOS solutions for enterprise and government alerting, with global scale and integrated device management.
• Bosch Secure Communications (Bosch Security and Safety Systems): Provides integrated public-address, voice alarm, and emergency-communication systems for buildings, transportation, and public venues. Adjacent competitor in the mass-notification and emergency-communications integration space, particularly for large facility deployments.
• Airbus Secure Communications (TETRA / Tactilon): Supplier of TETRA and hybrid (Tactilon) broadband-LTE critical-communications networks for BOS and industrial users across Europe. Competes with e*Message for BOS alerting and dispatch workloads through national public-safety network contracts.

Others

• Critical Messaging Association (CMA) members (e.g., PRI Ltd., American Messaging, Spok): International industry association of paging and critical-messaging operators of which e*Message's CEO is President. Members such as Spok and American Messaging operate comparable narrowband paging and critical-messaging networks in other geographies and serve as relevant international benchmarks for e*Message's business model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/e_Message_DE
• YouTubeyoutube.com/emessageberlin
• Facebookfacebook.com/eMessage
• LinkedInlinkedin.com/company/e-message-w.i.s.-deutschland-gmbh

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Subsidiaries2 records

Funding overview

Funding rounds1 record

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about e*Message