GNWAY

What GNWAY does

GNWAY (Beijing Jinwanwei Technology Co., Ltd., 北京金万维科技有限公司) is a Beijing-headquartered enterprise digital internet platform company founded in 2004 that sells integrated networking, application virtualization, data protection, and customer service software to China's small and medium enterprises. The platform is organized around three pillars — 智联 (Smart Connection: 天联SD-WAN, 快解析 internal network penetration, 天高 remote application delivery, 云联 centralized publishing, 公有云 SaaS conversion, 异速联 application virtualization), 智选 (Smart Selection: 选软件网 marketplace connecting ISVs and end customers via 6,000+ channel agents targeting 50 million SMEs), and 智服 (Smart Service: 帮我吧 omnichannel customer service, call center, work order, field service, BI reporting, and AI-driven text/inbound/outbound robots, quality inspection, knowledge base, and large-model integration). Reported scale figures include 5 million+ enterprise customers, 10 million+ registered users, and 6,000+ channel partners, with both standard and Xinchuang (信创) editions supporting China's domestic IT substitution initiative.

Revenue mechanics are hybrid: a freemium tier for快解析 and 天联SD-WAN, annual subscriptions for commercial cloud products (公有云, 云联, 天高, 帮我吧), one-time software licenses and professional services, top-level domain registration fees, and channel-driven distribution economics through agent.gnway.com. Distribution is overwhelmingly indirect via the 6,000+ software channel agents serving SMEs nationwide, supplemented by direct self-service downloads through gnway.com, mobile apps, WeChat account, and a 400-level hotline. Customer segments are predominantly long-tail SMEs, enterprise IT administrators needing secure remote access and SD-WAN connectivity, and enterprises requiring integrated customer service operations; horizontal segmentation rather than vertical specialization. The company carries a Beijing ICP and B2 telecom value-added license (京B2-20192684) and was last known to raise a $1.6M round from Venustech in 2014 after an undisclosed 2009 round from IDG Capital.

Name

GNWAY

Legal name

北京金万维科技有限公司

Website

https://gnway.com

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

251–500 employees

Short description

GNWAY (金万维) is a Beijing-based enterprise digital platform founded in 2004 offering SD-WAN, remote access, application virtualization, data backup, and AI-enabled customer service software to China's SMEs through 6,000+ channel partners, serving 5M+ enterprise customers.

Ownership category

akta.pro rank

Product category

Enterprise Digital Internet Platform / Cloud Infrastructure Software

NAICS

Computer Systems Design and Related Services (5415), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Computer Communications Equipment (3576), Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Small Business/SoHo Routers & Gateways (HDAFAIAH)

akta.pro secondary industries

Virtualized Security & SASE for Telco Networks (vFW, vDDoS, vSEC, Secure Edge) (HDAIAIAK), Network Architecture & Design Services (BPAEAEAA)

Keywords

• Enterprise software platform
• SD-WAN networking
• Internal network penetration
• Application virtualization
• Customer service management

Headquarters

HQ city

Fengtai

HQ country

China

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Subscription / Recurring Revenue: Recurring subscription fees for commercial versions of domain resolution (快解析), SD-WAN (天联), remote access (天高), cloud services (云联, 公有云), and customer service platform (帮我吧). Commercial tier for top-level domain dynamic resolution requires separate purchase.
2. Software License and Services: One-time license fees and professional services for enterprise software deployment, implementation, and support. Pricing adjusted for different product editions.
3. Domain Name Services: Revenue from selling top-level domain names and associated domain registration services.
4. Channel Partner Fees: Revenue generated through 6,000+ channel agents who resell GNWAY products to SMEs across China, with agents receiving dedicated management tools and partner certificates.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels5 records

Core offering

GNWAY (金万维) provides an integrated enterprise digital internet platform offering domain resolution and internal network penetration (快解析), SD-WAN intelligent networking (天联 SD-WAN), remote application virtualization (天高 / TeamLink Pro), application publishing and SaaS conversion (云联 and 公有云), data backup (备无忧), and an intelligent customer service management platform (帮我吧). These products enable Chinese SMEs and enterprises to remotely access internal applications, build secure distributed networks, transform legacy software to SaaS, protect business data, and run AI-enabled omnichannel customer service operations.

Product overview

GNWAY (金万维) is an enterprise digital internet platform serving over 5 million enterprise customers with 20+ years of professional沉淀. The platform operates through three core divisions: 智联 (intelligent connection), 智选 (smart selection), and 智服 (intelligent service). The product portfolio includes cloud infrastructure products (快解析 for domain resolution/internal network penetration, 天联SD-WAN for intelligent networking, 公有云 for SaaS conversion, 异速联 and 云联 for application virtualization), data security solutions (备无忧 for backup/ransomware protection), and the 帮我吧 customer service platform. The platform integrates AI capabilities including intelligent text/voice robots, quality inspection, knowledge base, and large language models. The 选软件网 ecosystem platform connects over 6,000 software channel agents serving 50 million SMEs. All products collectively aim to enable digital transformation through seamless connectivity between people, applications, and devices.

Differentiator

Problem solved

Functional benefit

Products and services

• 选软件网 (Xuan Ruan Jian Wang) Software Selection Marketplace A marketplace-style software selection platform serving approximately 50 million SMEs nationwide, connecting enterprises with appropriate management software providers through 6,000+ software channel agents for software selection, channel distribution, online marketing, and business opportunity matching.
• 快解析 (Kuai Jie Xi) Domain Resolution and Internal Network Penetration Domain resolution and internal network penetration service enabling users to access local servers and internal network applications from the external internet without requiring public IP addresses. Supports dynamic DNS and private domain resolution; commercial version provides top-level domain dynamic resolution support.
• 天联SD-WAN (Tian Lian SD-WAN) Intelligent Networking Intelligent networking and IoT connectivity solution providing SD-WAN capabilities for connecting people, applications, devices, and distributed enterprise locations with smart connectivity features.
• 天高 / TeamLink Pro Remote Application Virtualization Remote application delivery and collaborative office platform offering centralized publishing, unified management, and built-in VPN access for secure remote access to enterprise applications. Available in standard and Xinchuang (信创) specialized editions for domestic IT transformation and OS compatibility.
• 公有云 (Gong You Yun) Public Cloud SaaS Platform Public cloud platform enabling one-click conversion of traditional enterprise software to a SaaS delivery model with smart connectivity and centralized application management capabilities.
• 备无忧 (Bei Wu You) Data Backup Data backup solution providing both cloud backup (simple, secure, fast) and local backup (Security Warehouse) for protection against ransomware attacks and business continuity.
• 云联 (Yun Lian) Application Publishing and PaaS Platform Application virtualization and PaaS platform supporting centralized publishing of enterprise applications, legacy system integration, peripheral device compatibility, and domestic IT transformation (信创/国产化改造) with national OS support.
• 异速联 (ESoonlink) Application Virtualization Application virtualization product for remote access to server-based enterprise applications, enabling centralized deployment, centralized management, and secure remote access for distributed users.
• 帮我吧 (Bang Wo Ba) Intelligent Customer Service Management Platform Integrated intelligent customer service management platform offering omnichannel customer contact including call center, ticket/work order system, remote assistance, online customer service, field service management, BI reporting, and mobile customer service, augmented with AI-powered text robots, inbound/outbound call robots, intelligent quality inspection, agent assistant, knowledge base, and large language model automation.

Quantifiable outcome

• Serves 50 million+ SMEs for software selection through 6,000+ channel agents
• +2 more outcomes

Named customers1 record

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration9 records

AI capability6 records

Feature6 records

Partnerships

Two partnerships are on record, tiered core.

• 6,000+ Software Channel Agents (软件渠道代理商)coreChannel Partner/ Reseller/ DistributorGNWAY's primary go-to-market channel consists of over 6,000 software channel agents across China who resell GNWAY products and services to SMEs. Partners receive dedicated channel managers, customer management systems, promotional information, partner certificates, and access to the agent platform (agent.gnway.com) for managing customer orders and accounts.
• Software Management Providers (管理软件提供商)coreChannel Partner/ Reseller/ DistributorOver 6,000 software management providers have become GNWAY partners, using the platform to distribute their software products to end enterprise customers. The platform provides a marketplace for software selection and channel expansion services.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Tencent Cloud: Chinese cloud provider offering networking, security, contact center, and AI services that compete with several of GNWAY's product lines as part of Tencent's broader platform.
• ZTE Corporation: Major Chinese telecom equipment and networking vendor with SD-WAN and enterprise connectivity solutions overlapping with GNWAY's networking business, alongside a vastly broader carrier and handset portfolio.
• Kingsoft Cloud (金山云): Chinese cloud provider with enterprise public cloud, SaaS enablement, and office productivity offerings that overlap with portions of GNWAY's SaaS conversion (PubCloud) and application virtualization portfolio.
• Huawei Cloud: Chinese hyperscaler bundling SD-WAN (Huawei SD-WAN), application virtualization, AI customer service (Cloud Contact Center), and storage. Overlaps with GNWAY's networking and customer service product lines within a much wider enterprise portfolio.
• Alibaba Cloud (Aliyun / 阿里云): China's largest cloud platform offering VPC, VPN gateways, SD-WAN, contact center as a service, and AI services. Competes with GNWAY across multiple product lines as part of a much broader enterprise portfolio.

Direct peers

• VNET (formerly 21Vianet / 世纪互联): Carrier-neutral enterprise networking, hosting, and hybrid cloud services provider in China, competing with GNWAY on enterprise connectivity and managed network services for distributed businesses.
• Sangfor Technologies: Shenzhen-based vendor of SD-WAN, SSL VPN, application delivery, and cloud computing for Chinese enterprises. Closely comparable to GNWAY on networking infrastructure and managed connectivity for the domestic SMB and mid-market segment.
• Oray (花生壳 / Peanut Shell): Direct competitor in DDNS/internal network penetration for Chinese SMBs, offering nat penetration for accessing internal services without public IPs — the same core problem solved by GNWAY's Kuai Jie Xi.
• Udesk (沃丰科技 / Udesk Technology): Beijing-based customer service SaaS platform offering cloud call center, ticketing, AI bots, and workforce optimization for Chinese enterprises — directly overlapping with GNWAY's Bangwo Ba (帮我吧) service.

Emerging players

• Array Networks (China operations): Application delivery and SSL VPN vendor with a presence in China, addressing similar secure remote access and virtualized networking use cases as GNWAY's Tian Lian SD-WAN and Tian Gao remote access products.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds2 records

Investors2 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about GNWAY