USCB America

Name

USCB America

Legal name

USCB, Inc.

Website

https://uscbamerica.com

Company type

Private

Founded year

1915

Operating status

Operating

Headcount range

51–100 employees

Ownership category

akta.pro rank

Product category

Healthcare Debt Collection

NAICS

Collection Agencies (561440)

SIC

Services-Consumer Credit Reporting, Collection Agencies (7320)

akta.pro industry

PRIMARYFSAKAJAM

Medical Debt Collection & Revenue Cycle Bad-Debt Recovery

Financial & Insurance/Lending & Consumer Finance/Debt Collection, Recovery & Servicing

SECONDARYBPAAAEAJ

Specialty & Regulated Collections (Medical, Student Loan, Government, HOA)

Business & Public Services/Administrative & Support Services (BPO, Call Centers, Back Office)/Collections, Recovery & Skip Tracing Services

SECONDARYFSAMAJAH

Healthcare Billing & Patient Payments Presentment

Financial & Insurance/Payments & Transaction Processing/Bill Pay & Presentment (EBPP)

Keywords

• Healthcare debt collection
• Medical revenue recovery
• Patient account services
• Accounts receivable management
• Healthcare BPO services

Headquarters

HQ city

Los Angeles

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales

Revenue model

1. Healthcare Collections Services: USCB America generates revenue by providing collections and outsourcing services to healthcare providers, collecting outstanding patient debts on their behalf. The company helps medical providers ranging from individual physicians to large health systems recover money owed by patients who received medical treatment.

Go-to-market motion1 record

Distribution channels4 records

Marketing channels4 records

Core offering

USCB America provides outsourced healthcare debt collection and revenue recovery services to hospitals, health systems, physician groups, and teaching institutions. Its service combines traditional collections with a multi-channel patient payment platform (web, phone, mail, and agent-assisted options) and operates under HIPAA-compliant standards. The company also offers broader healthcare outsourcing services that complement its collections practice.

Product overview

USCB America offers a unified healthcare revenue recovery platform centered on collections and outsourcing services for the healthcare industry. The core offering consists of healthcare collections services that assist medical providers (from individual physicians to large health systems) in recovering outstanding patient balances, complemented by an online payment portal called PayWeb that enables consumers to resolve their accounts through multiple channels including web, phone, agent-assisted, and mail. The company also provides healthcare outsourcing services for accounts receivable management.

Differentiator

Problem solved

Functional benefit

Products and services

• Healthcare Collections Services Outsourced debt collection and revenue recovery services for healthcare providers, including hospitals, health systems, physician groups, and teaching institutions. Designed for revenue cycle and patient financial services teams that need to recover delinquent patient balances under HIPAA-compliant standards.
• Healthcare Outsourcing Services Broader healthcare-focused outsourcing services that complement the firm's debt collection practice, supporting provider revenue cycle operations.
• PayWeb Online Payment Portal Secure online payment portal that enables patients to settle healthcare balances 24/7 through the web, integrated with EvokePay, the 24/7 interactive pay-by-phone system, and Paid in Full letter processing. Designed for patients of provider clients who are paying balances managed by USCB America's healthcare collections practice.

Segments2 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Four partnerships are on record, tiered minor.

• ACA InternationalminorOthersUSCB America participates with ACA International, a major industry trade association for collectors, as part of their industry engagement and professional development.
• California Collectors AssociationminorOthersUSCB America participates with the California Collectors Association as part of their regional industry engagement and professional network.
• Arizona Collectors AssociationminorOthersUSCB America participates with the Arizona Collectors Association as part of their regional industry engagement.
• Hometown CharitiesminorOthersUSCB America has partnered with hometown charities to stay connected with the communities they serve, demonstrating community engagement beyond their core business operations.

Scale indicators1 record

Recent moves6 records

Expansion highlights4 records

Direct peers

• Accredited Receivables Solutions (ARS National): Healthcare-focused third-party debt collection agency serving hospitals, physician groups, and health systems across the U.S. Directly comparable to USCB in vertical specialization, contingency collections model, and B2B + consumer payment portal structure.
• IC System: Long-established (founded 1938) collection agency with a dedicated healthcare vertical, providing third-party debt recovery and patient payment solutions to providers. Comparable to USCB in legacy positioning, healthcare specialization, and multi-channel consumer payment tools.
• Healthcare Financial Resources (HFR): Healthcare-specialized accounts receivable management and bad-debt collection firm serving hospitals and large physician groups. Directly comparable to USCB in its healthcare-only collections focus and provider-centric B2B positioning.
• Convergent Healthcare Receivables: Specialized healthcare revenue cycle and self-pay receivables management company offering early-out and bad-debt collections to hospitals and health systems. Highly comparable to USCB's core service lines and provider customer base.
• RevSpring: Healthcare-focused patient engagement and payment technology provider offering digital billing, payment portals, and patient financing. Comparable to USCB's PayWeb patient payment offering, though at a more technology-led scale.
• Medical Data Systems (MDS): Healthcare-only debt collection agency offering contingency collections and account resolution services to hospitals, clinics, and physician practices. Directly comparable in vertical focus and contingency revenue model.

Broad incumbents

• R1 RCM: Large-scale healthcare revenue cycle management company serving hospitals and health systems with end-to-end RCM including patient collections. Comparable as a healthcare revenue recovery provider, but operating at vastly greater scale and breadth than USCB.
• Optum (UnitedHealth Group): Diversified healthcare services and technology platform with substantial revenue cycle management and patient billing operations. Overlaps with USCB's collections and patient payment processing capabilities as part of a much wider healthcare portfolio.
• Waystar: Healthcare revenue cycle technology platform providing patient billing, payment processing, and collections workflow software. Comparable to USCB's PayWeb/EvokePay digital payment layer, but as a SaaS technology vendor rather than a contingency collections agency.
• Transworld Systems: Diversified debt recovery and business services firm with a healthcare vertical among others. Comparable to USCB's third-party collections function but operating across multiple industries rather than healthcare exclusively.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about USCB America