What Lorega Ltd does

Lorega Ltd is a UK managing general agent (MGA) that provides loss recovery insurance and independent Chartered Loss Adjusting services to policyholders, operating through insurance brokers. Founded on 12 June 1985 and headquartered in London, the company trades under Geo Underwriting Services Limited and operates a wholly-owned subsidiary, Lorega Solutions Ltd, which employs the chartered loss adjusting workforce regulated by the FCA. The core product is Loss Recovery Insurance (LRI), underwritten by Lloyd's underwriters and additionally supported by Hiscox capacity, which provides policyholders with a dedicated Chartered Loss Adjuster to prepare, negotiate and settle material damage and business interruption claims above £5,000. A simplified variant (Lorega 10) and a suite of after-the-event professional services (Lorega Expert, Liability Expert, Surveying Services, Legal Expert in partnership with Wynterhill LLP, and BCP Expert) extend the portfolio for clients without an LRI policy.

The technology foundation is Lorega Online, a proprietary quote-and-buy platform launched in 2011 that enables brokers to quote, bind and issue policies instantly, complemented by an FNOL (First Notification of Loss) module added in 2017 and a Live Video Streaming service introduced in 2019 for remote claims handling. Products are distributed exclusively through UK insurance brokers via three channels: the proprietary Lorega Online platform, the Acturis insurance technology platform, and the BIBA scheme provider relationship held since 2016/2017. A white-label corporate product, Howden Loss Assist, was added in 2024 for Howden's UK corporate customers with claims above £10,000, and broker enablement is reinforced through CPD-accredited training delivered via the Lessonly learning platform.

The business operates on a subscription premium model for LRI (annual billing) and fee-based professional services for after-the-event consultancy, with distribution driven by broker relationships rather than direct-to-consumer marketing. Lorega holds Chartered Insurance Underwriting Agents status from the Chartered Insurance Institute and is authorised and regulated by the FCA under Register Number 308400. The company is employee-owned following a 2016 management buyout backed by Alcuin Capital, with leadership including Neill Johnstone (Head of Protection), Terry Wheatley (Executive Adviser), Andy Mintern (Finance and Commercial Director), and Iain Johnston (Managing Director of Lorega Solutions).

Name

Lorega Ltd

Legal name

Geo Underwriting Services Limited

Website

https://lorega.com

Company type

Private

Founded year

1985

Operating status

Operating

Headcount range

11–50 employees

Short description

Lorega is a UK managing general agent that provides loss recovery insurance and independent Chartered Loss Adjusting services to policyholders, distributed exclusively through UK insurance brokers via its proprietary Lorega Online platform and partnerships including BIBA and Howden.

Ownership category

akta.pro rank

Product category

Loss Recovery Insurance

NAICS

Claims Adjusting (524291), Insurance Carriers (5241), Insurance Agencies and Brokerages (524210)

SIC

Insurance Agents, Brokers & Service (6411), Fire, Marine & Casualty Insurance (6331)

akta.pro primary industry

Claims Advocacy & Loss Recovery Services (FSAEADAH)

Keywords

• Loss recovery insurance
• Chartered loss adjusting
• Insurance claims management
• Managing general agent
• After the event claims

Headquarters

HQ city

London

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure, Others

Revenue model

1. Loss Recovery Insurance Premiums: Loss Recovery Insurance products underwritten by Lloyd's underwriters. Lorega acts as their agent for these insurance products. The policy provides and pays for the cost of an expert loss adjuster to help policyholders prepare, negotiate and settle claims.
2. After the Event (Consultancy) Services: For clients without Loss Recovery Insurance who need expert help on a claim, Lorega offers consultancy services on a fee basis. Services include Lorega Expert, Liability Expert, Surveying Services, Legal Expert, and BCP Expert.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels7 records

Core offering

Lorega sells Loss Recovery Insurance products (underwritten at Lloyd's) that pay for an independent Chartered Loss Adjuster to prepare, present and negotiate a policyholder's insurance claim. It also provides fee-based after-the-event consultancy services (Lorega Expert, Liability Expert, Surveying Services, Legal Expert, BCP Expert) for clients without an LRI policy. All offerings are distributed exclusively through UK insurance brokers via the Lorega Online quote-and-buy platform and the Acturis broker platform.

Product overview

Lorega Ltd offers a unified portfolio of insurance claims assistance products and professional services. The core product is Loss Recovery Insurance (LRI), with a simplified variant called Lorega 10. LRI provides policyholders with a dedicated Chartered Loss Adjuster to manage insurance claims from notification to settlement. For clients without LRI coverage, Lorega Expert provides after-the-event consultancy services on a fee basis. The portfolio also includes specialized add-on services: Surveying Services for buildings reinstatement, Legal Expert (powered by Wynterhill LLP) for coverage disputes, BCP Expert for business continuity planning, and Liability Expert for liability claims. All products are distributed through UK insurance brokers via Lorega Online (the company's proprietary quote-and-buy platform) and through Acturis. Lorega also provides a white-label corporate product, Howden Loss Assist, for Howden's UK corporate clients.

Differentiator

Problem solved

Functional benefit

Brands

• Lorega Online: Industry commended quote and buy system for brokers to quote and bind Loss Recovery Insurance products
• Loss Recovery Insurance (LRI)
• Lorega Expert
• Liability Expert
• Legal Expert
• BCP Expert
• Surveying Services

Products and services

• Loss Recovery Insurance (LRI) Primary insurance product underwritten at Lloyd's that pays for an independent Chartered Loss Adjuster to prepare, present and negotiate a policyholder's material damage or business interruption claim. Applies when the insurance claim exceeds £5,000 within the policy terms. Sold through UK insurance brokers via Lorega Online and Acturis.
• Lorega 10 Simplified version of Loss Recovery Insurance designed for easier adoption with a lower claims threshold.
• Lorega Expert After-the-event consultancy service providing access to Chartered Loss Adjusters on a fee basis for clients without a Loss Recovery Insurance policy. Covers commercial claims (buildings, plant, machinery, stock, business interruption) and private client claims (contents, personal possessions, fine art).
• Liability Expert On-demand consultancy service for public liability, employers' liability, product liability and product recall claims, guiding clients through the claims process on a fee basis.
• Surveying Services Introduces chartered surveyors experienced in insurance claim reinstatement to assist with specifications, contractor tenders and supervision of reinstatement work on buildings claims.
• Legal Expert Advisory service providing policyholders with access to specialist legal advice from Wynterhill LLP when coverage disputes arise, including declined claims or coverage issues during claim adjustment.
• BCP Expert Business Continuity Planning service helping SMEs identify and manage risk, create action plans and ensure speedy recovery following major incidents.
• Howden Loss Assist White-label corporate loss recovery insurance and expert Chartered Loss Adjusting services available to Howden's UK corporate customers for claims above £10,000.

Quantifiable outcome

• 95% overall satisfaction rate from policyholders over past 5 years
• +5 more outcomes

Named customers15 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature4 records

Partnerships

Six partnerships are on record, tiered core.

• HowdencoreChannel Partner/ Reseller/ Distributor · 25 March 2024Lorega has been appointed by Howden, a global insurance group and the 5th largest employee-owned business in the UK, to provide commercial loss recovery insurance and expert Chartered Loss Adjusting services for its UK corporate customer base. The product is offered as 'Howden Loss Assist' for claims in excess of £10,000. This enhances an existing long-standing relationship where Howden has trusted Lorega for many years.
• Wynterhill LLPcoreStrategic or Co-development Partner · 1 March 2021Lorega partnered with Wynterhill LLP, specialist insurance lawyers acting exclusively for policyholders, to launch Legal Expert. Wynterhill's Partners are ranked in Legal 500 and Chambers & Partners for insurance advice. Lorega policyholders get free initial strategic advice and preferential rates for legal services when coverage disputes arise. Wynterhill acts exclusively for policyholders, never insurers.
• BIBA (British Insurance Brokers Association)coreGTM or Marketing Partner · 1 May 2016BIBA chose Lorega as their official scheme provider for Loss Recovery Insurance in May 2016 and for After the Event claims assistance in April 2017. Lorega remains scheme provider to date. BIBA members selling over £15,000 net premium per annum have access to bespoke training courses.
• ActuriscoreTechnology or IntegrationLorega products are available on the Acturis platform, allowing Acturis users to quote and buy policies. Brokers can email [email protected] to arrange access to Lorega products on Acturis.
• Lloyd'scoreOthersLorega became an approved coverholder at Lloyd's in 2003. Loss Recovery Insurance products are underwritten by certain underwriters at Lloyd's. Lorega acts as their agent for these insurance products.
• Hiscox Insurance Company LtdcoreOthersLorega expanded capacity provision by adding Hiscox as a second capacity provider alongside Lloyd's.

Scale indicators8 records

Recent moves11 records

Expansion highlights6 records

Market position

Competitive moat4 records

Key highlights7 records

Customer concentration

• Xx.com/loregaltd
• LinkedInlinkedin.com/company/lorega

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles14 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Lorega Ltd