Ricochet POS

What Ricochet POS does

Ricochet POS is a privately held SaaS point-of-sale and retail management vendor founded in 2013 and headquartered in Boise, Idaho, operating under the legal entity Fullsteam Software Holdings LLC DBA Ricochet (a subsidiary of Fullsteam Operations LLC). The company builds software purpose-built for consignment, vendor/booth-rent, resale, and traditional retail stores, with a particular emphasis on the data model required to handle consignor ownership percentages, payout splits, and consignor/store credit — workflows that general retail POS systems do not support. The platform is delivered as a cloud-based web application with a native iPad client that the company markets as the first consignment POS natively built for iPad, and it is supplemented by iOS mobile support.

Product surface spans a core Ricochet POS platform covering point of sale, inventory with variants and low-stock thresholds, accounts, automated payouts, and reporting, plus three add-on modules — Ricochet Pay (integrated payment processing), Ricochet Web (e-commerce storefront with ShipStation shipping, Facebook/Instagram social commerce, and Google Analytics), and Ricochet Go (a consignor self-service portal). The platform's competitive differentiation rests on domain specialization rather than technology novelty, with the company explicitly claiming first-mover status in iPad-native consignment POS and positioning feature parity with general POS systems as a non-goal.

Ricochet earns revenue through a single flat-rate subscription of $199 per month (discounted to $159/month for the first three months for new customers, plus a free Ricochet Web add-on for three months), with unlimited accounts, devices, and items under that tier; no contracts are required and customers can cancel anytime. Distribution is product-led and self-serve through the company's website, the Apple App Store for iPad, and a content-marketing funnel built around an industry blog, YouTube tutorials, and active Facebook and Instagram channels. The company is bootrstrapped in the sense that no external funding rounds are disclosed, and it has steadily expanded integrations since 2018 — QuickBooks, Mailchimp, ShipStation, Avalara, LegitGrails, and most recently Tango — which collectively form the operational backbone for its SMB customer base.

Name

Ricochet POS

Legal name

Fullsteam Software Holdings LLC DBA Ricochet

Website

https://ricoconsign.com

Company type

Private

Founded year

2013

Operating status

Operating

Headcount range

11–50 employees

Short description

Ricochet POS is a SaaS point-of-sale and retail management platform purpose-built for consignment, resale, vendor booth-rent, and retail stores, offering flat-rate subscription software with integrated payments, e-commerce, and consignor self-service portals. The company, founded in 2013 and headquartered in Boise, Idaho, sells through a self-serve product-led growth model.

Ownership category

akta.pro rank

Product category

Consignment and Retail Point-of-Sale Software

NAICS

Computer and Computer Peripheral Equipment and Software Merchant Wholesalers (42343)

SIC

Retail-Computer & Computer Software Stores (5734)

akta.pro primary industry

POS Payment Software & Middleware (Terminal OS, Apps, Device Management) (FSAMADAC)

akta.pro secondary industry

POS Accessories & Spares (Cables, Stands, Cases, Replacement Parts) (HDACAKAL)

Keywords

• Consignment POS software
• Point of sale software
• Retail management software
• Consignment management platform
• Resale store software

Headquarters

HQ city

Boise

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Software Subscription: Monthly subscription-based pricing for access to the complete Ricochet POS platform including inventory management, point-of-sale, accounts, payouts, and reporting features. New customers receive a 20% discount for the first 3 months.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

Ricochet POS provides a cloud-based, iPad-native point-of-sale and business management platform purpose-built for consignment, resale, vendor/booth-rental, and traditional retail stores. The platform unifies inventory intake, point-of-sale transactions, consignor account management, automated payouts, e-commerce (Ricochet Web), integrated payment processing (Ricochet Pay), and a consignor self-service portal (Ricochet Go) at a flat monthly subscription.

Product overview

Ricochet POS is an all-in-one platform for consignment retail management, offered as a unified platform at $199/month with optional add-on modules. The core platform includes point-of-sale, inventory management, accounts/payouts, and reporting functionality. Additional paid add-ons include Ricochet Pay (integrated payment processing), Ricochet Web (e-commerce web store), and Ricochet Go (consignor portal). The platform supports consignment, retail, vendor/booth rental, and resale store operations, with native integrations to iPad devices and third-party services like QuickBooks, Mailchimp, and ShipStation.

Differentiator

Problem solved

Functional benefit

Brands

• Ricochet Pay: Integrated payment processing platform for Ricochet POS users
• Ricochet Web
• Ricochet Go
• Ricochet for iPad

Products and services

• Ricochet POS All-in-one cloud-based point-of-sale and consignment retail management platform offering inventory management, accounts, payouts, reporting, and point-of-sale functionality for consignment, retail, vendor, and resale stores.
• Ricochet Pay Integrated payment processing add-on that enables stores to accept card payments directly through the Ricochet POS platform and supports text receipts to customers.
• Ricochet Web E-commerce add-on that lets stores build a branded web store, manage online orders, configure shipping, and sell directly through Facebook and Instagram.
• Ricochet Go Consignor self-service portal that lets consignors add their own inventory, monitor sales and payouts, and manage account details through a dedicated interface.
• Ricochet Hardware Curated POS peripheral hardware including receipt printers, barcode scanners, and card readers sold alongside the Ricochet software platform with recommended setup configurations.

Quantifiable outcome

• Stores reclaim hours every week through simplified intake processes
• +1 more outcomes

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration10 records

AI capability7 records

Feature10 records

Partnerships

Five partnerships are on record, tiered minor and core.

• LegitGrailsminorStrategic or Co-development Partner · 9 December 2024Partnership announced to support the growing consignment industry. Focuses on providing value and transparency for consignors and maintaining core consignment values.
• Facebook and InstagramcoreTechnology or Integration · 14 January 2021Facebook and Instagram integration enables web store users to sell products directly through Facebook and Instagram platforms. Customers can discover and purchase products without leaving social media.
• ShipStationcoreTechnology or Integration · 29 September 2020ShipStation integration enables printing shipping labels directly from the dashboard, live shipping rates with all major carriers, connection to carrier business accounts, and international shipping to Canada and Mexico. Tracking codes are automatically emailed to customers after shipping. Available only for Ricochet Web Store users.
• QuickBookscoreTechnology or Integration · 13 December 2018QuickBooks integration allows automatic synchronization of payout data and consignor information. Phase 1 enables payout data synchronization and consignor syncing. Phase 2 adds live sales data synchronization. Stores can automatically log payouts in QuickBooks without manual entry.
• MailchimpcoreTechnology or Integration · 13 December 2018Mailchimp integration synchronizes all consignors and customers into email lists instantly. Only contacts with email addresses and marketing opt-in enabled are synced. One-way API communication from Ricochet to Mailchimp.

Scale indicators1 record

Recent moves6 records

Expansion highlights5 records

Direct peers

• ConsignPro: ConsignPro is a long-standing SaaS point-of-sale and consignor management platform specifically built for consignment and resale stores. It is the closest direct competitor to Ricochet POS in both target customer and core functionality, serving the same consignment vertical with comparable intake, payout, and consignor-tracking features.

Broad incumbents

• Square (Block, Inc.): Square offers a free general-purpose POS with integrated payments, inventory, and e-commerce aimed at SMB retailers. It overlaps with Ricochet at the POS and payments layer for small US retailers but lacks consignment-specific consignor/payout workflows.
• Shopify POS: Shopify POS extends Shopify's commerce platform into physical retail checkout, inventory, and multi-channel selling. While it serves the same retail merchant base as Ricochet, it is a horizontal commerce suite rather than a consignment-specialized POS.
• Lightspeed Retail: Lightspeed provides cloud POS with inventory, reporting, and e-commerce for retail and hospitality SMBs. It targets a comparable store-owner persona as Ricochet and absorbs the Vend product line, making it a credible alternative for general retail use cases.
• ShopKeep: ShopKeep delivers iPad-based POS, payments, and inventory for small retailers, including consignment-adjacent use cases. Its iPad-first approach overlaps directly with Ricochet's core delivery mechanism, though it is built for general retail rather than consignment.
• Vend (Lightspeed): Vend (now part of Lightspeed) was a cloud retail POS originally popular with small specialty retailers and consignment stores. Despite its generalist positioning, it has historically been deployed in consignment-style shops, putting it in direct feature overlap with Ricochet.
• Clover (Fiserv): Clover is Fiserv's SMB POS and payments platform with an app marketplace for retail and service merchants. It serves the same small-business checkout use case as Ricochet but at the generalist SMB level rather than consignment specialization.
• Toast: Toast is a vertical SaaS POS for restaurants combining software and payments, showing the playbook of a POS-plus-payments stack applied to a specific SMB vertical. While it targets restaurants rather than consignment, its vertical SaaS + integrated payments model mirrors Ricochet's monetization strategy.
• PayPal Zettle: Zettle (PayPal's POS and card-reader business) provides checkout hardware and software for SMB merchants globally. It overlaps with Ricochet at the in-store payments layer for small retailers, though without the consignment-specific workflow depth.

Emerging players

• Trove: Trove operates a branded-resale and Recommerce platform used by retailers and brands to launch resale storefronts. It intersects with Ricochet's resale/buy-sell-trade segment and signals where resale-focused retail tooling is heading.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/RicochetPOS
• YouTubeyoutube.com/user/ricoconsign
• Facebookfacebook.com/RicochetConsignSoft
• LinkedInlinkedin.com/company/ricochet-pos

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Ricochet POS