East Sussex Healthcare NHS Trust

What East Sussex Healthcare NHS Trust does

East Sussex Healthcare NHS Trust is a publicly owned NHS Trust formed in 2010 that operates as the only integrated provider of acute and community healthcare in Sussex. It serves over 500,000 residents of East Sussex plus visitors through two acute hospitals (Conquest Hospital in Hastings and Eastbourne District General Hospital), three community hospitals (Bexhill, Rye/Winchelsea, Uckfield), and over 100 community sites delivering district nursing, physiotherapy, health visiting and palliative care. The trust runs specialised centres in trauma, urology, stroke, maternity and cancer, and in 2023 launched Virtual Wards — a hospital-at-home model using wearable devices, oxygen and blood pressure monitors and apps to feed real-time vital signs to remote clinical teams — together with the My Health and Care Record patient portal for viewing appointment and clinical letters.

The trust's underlying technology stack is built on standard NHS digital infrastructure, including electronic health records, the Sussex Shared Care Record for cross-provider information sharing, video outpatient capability and the My Health and Care Record portal; no proprietary AI/ML platform is disclosed. Revenue is dominated by NHS public funding at £720 million annually, supplemented by Sussex Premier Health, a wholly-owned private patient division serving insured, self-pay and NHS Patient Choice customers in Sussex and Kent, with profits reinvested into NHS services. The trust employs over 8,700 staff and is led by Chief Executive Jayne Black (appointed April 2025), Chair Steve Phoenix, and CFO Andrew Strevens (appointed June 2025).

Name

East Sussex Healthcare NHS Trust

Legal name

East Sussex Healthcare NHS Trust

Website

https://esht.nhs.uk

Company type

Public

Founded year

2010

Operating status

Operating

Headcount range

5,001–10,000 employees

Ownership category

akta.pro rank

Product category

Acute and Community Healthcare Services

NAICS

General Medical and Surgical Hospitals (6221)

SIC

Services-General Medical & Surgical Hospitals, Nec (8062), Services-Hospitals (8060)

akta.pro primary industry

Veterans/Military Hospitals & Federal Health Systems (HLAFAAAH)

akta.pro secondary industry

Hospital-at-Home & Virtual Ward IoT (HLACAPAC)

Keywords

• Acute hospital services
• Community healthcare services
• NHS emergency care
• Maternity hospital services
• Cancer care services

Headquarters

HQ city

Brighton

HQ country

United Kingdom

HQ region

Europe

Offices6 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Infrastructure, Operations, Supply Chain, Technology or R&D

Revenue model

1. NHS Public Funding: The trust receives annual income of £720 million from NHS commissioning for providing acute hospital services and community healthcare to East Sussex residents. Funded through UK taxation-based NHS system.
2. Private Patient Services (Sussex Premier Health): Sussex Premier Health is the private health division of the trust, offering private healthcare services to patients with insurance or self-funding. Unlike many private patient facilities, profits are reinvested into the local NHS rather than distributed to shareholders.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels5 records

Core offering

East Sussex Healthcare NHS Trust provides integrated acute and community healthcare services to over half a million residents of East Sussex through two acute hospitals, three community hospitals, and over 100 community sites. The trust delivers emergency care, planned and emergency surgery, maternity services, cancer care, outpatient appointments, community nursing, and rehabilitation, alongside the Sussex Premier Health private patient division and technology-enabled Virtual Wards supporting hospital-level care at home.

Product overview

East Sussex Healthcare NHS Trust operates as an integrated healthcare provider offering acute hospital services (Conquest Hospital and Eastbourne District General Hospital), community hospitals (Bexhill, Rye/Winchelsea, Uckfield), and extensive community-based care. The trust provides virtual ward technology for remote patient monitoring, operates a patient portal (My Health and Care Record) for viewing appointments and clinical letters, and runs Sussex Premier Health as its private healthcare division. Additional services include hospital radio, arts in healthcare programmes, and volunteer services. The trust serves over half a million people in East Sussex with annual income of £720 million and over 8,700 staff.

Differentiator

Problem solved

Functional benefit

Brands

• Sussex Premier Health: Private health division delivering outstanding care to patients in Sussex, Kent and surrounding areas. Profits are reinvested into the local NHS rather than distributed to shareholders.

Products and services

• Conquest Hospital Acute hospital in Hastings with emergency department, providing 24-hour care with a comprehensive range of surgical, medical, outpatient and maternity services; designated trauma services centre.
• Eastbourne District General Hospital Acute hospital with emergency department offering 24-hour care, surgical, medical, outpatient and maternity services; centre for urology and stroke services.
• Bexhill Hospital Community hospital offering outpatient, day surgery, rehabilitation and intermediate care services.
• Rye, Winchelsea and District Memorial Hospital Community hospital offering outpatients, rehabilitation and intermediate services.
• Uckfield Community Hospital Community hospital providing day surgery and outpatient care.
• Virtual Wards Hospital-at-home service using wearable devices, oxygen and blood pressure monitors and apps to monitor patients remotely; covers respiratory, frailty, heart failure and general medical acute illness conditions.
• Sussex Premier Health Private health division delivering care to patients in Sussex, Kent and surrounding areas. Profits are reinvested into the local NHS.
• My Health and Care Record Secure online system where patients can view their hospital appointment letters and clinical letters.
• Sussex Surgical Centre Specialist surgical centre at Eastbourne DGH providing hernia training and specialised surgical procedures.
• Community Services Healthcare delivered outside hospital settings including district nursing, physiotherapy, occupational therapy, health visiting, and palliative care across over 100 community sites.

Named customers3 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Nine partnerships are on record, tiered minor and core.

• DFN Project SEARCHminorStrategic or Co-development Partner · 1 January 2014Supported internship programme for young adults with learning disabilities or autism, providing structured in-work job coaching and transition from education to employment. The trust has offered this programme since 2014.
• Arts in HealthcareminorOthers · 1 January 1988Established in 1988, integrates arts into healthcare environment for therapeutic benefit of patients and staff through commissions, artist residences, exhibitions, and workshops.
• Sussex Shared Care RecordcoreTechnology or IntegrationHealth information sharing partnership enabling vital patient health and care information to be shared across NHS and social care providers in Sussex for coordinated care delivery.
• Surrey and Sussex Health and Care Integrated Care System (ICS)coreStrategic or Co-development PartnerThe trust is part of the Surrey and Sussex Health and Care Integrated Care System, which comprises health and care organisations across Sussex working together to coordinate services.
• Sussex Premier Health NetworkminorStrategic or Co-development PartnerPrivate healthcare division serving patients in Sussex, Kent and surrounding areas with profits reinvested into local NHS services.
• Brighton and Sussex Medical SchoolminorOthersPartnership for medical student placements and electives from Brighton and Sussex Medical School.
• Kings College LondonminorOthersPartnership for medical student placements from Kings College London Medical School.
• Friends of our HospitalsminorOthersLocal charity groups supporting patients and staff including Friends of Bexhill Hospital, Friends of Conquest Hospital, Friends of Eastbourne Hospital, and Friends of Rye Memorial Hospital. They fund equipment and amenities.
• East Sussex Healthcare NHS CharityminorOthersRegistered charity (Number: 1058599) supporting the trust through fundraising and donations to fund staff training, welfare projects, and extra equipment.

Scale indicators14 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Surrey and Sussex Healthcare NHS Trust: Neighbouring NHS acute trust serving a similar-sized population in Surrey and Sussex; comparable scale, services mix, and ICS partnership, with similar community and acute integration pressures.
• University Hospitals Sussex NHS Foundation Trust: Largest acute NHS trust covering Brighton and western Sussex; direct competitor for tertiary referrals and patient choice flows in the Sussex catchment, comparable service breadth across multiple acute sites.
• Maidstone and Tunbridge Wells NHS Trust: Kent-based NHS acute trust of similar size and structure operating two acute hospital sites; comparable patient catchment, workforce scale, and elective/emergency service profile.
• East Kent Hospitals University NHS Foundation Trust: Large NHS acute and community provider serving East Kent with multiple hospital sites and broad specialty services; comparable to ESHT's multi-site acute and community operating model.
• Frimley Health NHS Foundation Trust: Integrated NHS provider of acute hospital and community services across Surrey and Berkshire; similar vertically integrated structure and ICS-driven care model to ESHT.
• Medway NHS Foundation Trust: Acute NHS trust in Kent of similar scale providing emergency, maternity, and surgical services; same funding model and comparable operational and workforce pressures.

Regional players

• Sussex Partnership NHS Foundation Trust: Provider of mental health, learning disability, and community services across Sussex; ICS partner to ESHT offering complementary specialty services in the same geography.
• Royal Surrey NHS Foundation Trust: Acute NHS trust serving Surrey; comparable size and operating model, with adjacent geography to ESHT and shared patient flows in the Surrey and Sussex ICS.

Broad incumbents

• Hampshire and Isle of Wight Healthcare NHS Foundation Trust: Recently formed NHS integrated care trust combining mental health, community, and primary care across Hampshire; broader scope than ESHT but sharing integrated care ambitions.

Others

• Sussex Premier Health (in-network private competitors: Spire Healthcare, Nuffield Health): Listed for context: large private hospital operators with Sussex-area facilities (Spire Healthcare and Nuffield Health) competing with ESHT's Sussex Premier Health private patient division for self-pay and insured volume.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/ESHTNHS
• Facebookfacebook.com/ESHTNHS
• LinkedInlinkedin.com/company/eshtnhs
• Instagraminstagram.com/eshtnhs

Revenue estimate

Valuation estimate

Number of profiles

Profiles15 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about East Sussex Healthcare NHS Trust