Operation SafeHouse

What Operation SafeHouse does

Operation SafeHouse is a private non-profit organization founded in 1990 and headquartered at 9685 Hayes Street, Riverside, California, serving runaway, homeless, and at-risk youth ages 11-24 across Riverside County. The organization delivers a continuum of care spanning emergency shelter (Youth Emergency Services for ages 11-17 and the Main S.T.A.Y. program for ages 18-24), transitional housing (the 15-bed Main Street Transitional Living Program), street outreach, and school-based behavioral health services. It is the local affiliate of the National Safe Place program, operating 187+ access points including fire stations, police stations, libraries, and 114 Riverside Transit Agency buses that serve as mobile access points in western Riverside County, with parallel Safe Place coverage via Sunline Transit Agency in the Coachella Valley through its SafeHouse of the Desert operating location.

The organization's core technology footprint is minimal: there is no proprietary platform, no mobile app, no public API or SDK, and no documented AI/ML systems. Service delivery is built on a portfolio of evidence-based clinical programs — CBITS (ages 10-15), SAYM, Seeking Safety, and Peer to Peer — delivered by Licensed Marriage and Family Therapists in school and community settings, with school district partnerships spanning 14+ districts in Riverside County. Operational scale includes approximately 600 youth served annually in residential programs, 8,220 bed nights, 15,650 meals, 400+ youth receiving crisis intervention, 10,000 youth reached through mental health and outreach programs, and 30,000+ students reached annually through Safe Place classroom presentations.

The revenue model is a hybrid non-profit structure with three streams: donations from public and private sources (corporations, foundations, individual donors), government contracts led by Riverside University Health System-Behavioral Health (RUHS-BH), HUD, and Riverside County Housing and Workforce Solutions, and major grants from Inland SoCal United Way and multiple municipal governments (Riverside, Moreno Valley, Indian Wells, Rancho Mirage, Indio, Palm Desert). Services are provided at no charge to clients and the organization does not turn away youth for inability or unwillingness to pay. Annual revenue is not publicly disclosed; the 51-100 employee base and operational footprint imply an annual budget most likely in the $5-10M range. The organization is governed by an independent Board of Directors led by Board President and Co-Founder Amy S. Harrison, with Executive Director Kendra Tankersley-Davis running day-to-day operations.

Name

Operation SafeHouse

Legal name

Operation SafeHouse

Website

https://operationsafehouse.org

Company type

Private

Founded year

1990

Operating status

Operating

Headcount range

51–100 employees

Short description

Operation SafeHouse is a Riverside, California-based non-profit founded in 1990 that delivers emergency shelter, transitional housing, street outreach, and school-based mental health services to runaway, homeless, and at-risk youth ages 11-24 across Riverside County.

Ownership category

akta.pro rank

Product category

Youth Services / Homeless and Runaway Youth Services

NAICS

Temporary Shelters (624221), Community Housing Services (62422), Child and Youth Services (62411), Child and Youth Services (624110), Other Community Housing Services (624229)

SIC

Services-Social Services (8300)

akta.pro primary industry

Homelessness Prevention, Shelter & Supportive Housing Services (BPAIANAC)

akta.pro secondary industries

Youth Justice, At-Risk Youth & Violence Prevention Nonprofits (BPAGADAM), Youth Housing, Foster Care & Wraparound Support (Education-Linked) Nonprofits (BPAGADAO), Protection Services (GBV, Child Protection, Safeguarding) (BPADAHAF)

Keywords

• Youth emergency shelter
• Transitional housing services
• Street outreach programs
• Trauma-informed mental health
• Safe Place network affiliate

Headquarters

HQ city

Riverside

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Others

Revenue model

1. Donations and Grants: Operation SafeHouse is a private non-profit organization funded through donations from public and private sources, corporate foundations, government grants, and individual donors. No one is turned away due to inability or unwillingness to pay.
2. Government Contracts: Mental health programs funded by Riverside University Health System-Behavioral Health (RUHS-BH) Prevention and Early Intervention Department. Additional funding from HUD, Riverside County Housing and Workforce Solutions.

Go-to-market motion3 records

Distribution channels4 records

Marketing channels5 records

Core offering

Operation SafeHouse is a non-profit organization that provides voluntary, 24-hour emergency shelter, crisis intervention, transitional housing, street outreach, and evidence-based behavioral health services to runaway, homeless, and at-risk youth ages 11-24 in Riverside County. Programs include a youth emergency shelter for ages 11-17, the Main S.T.A.Y. emergency housing for ages 18-24, an 18-month transitional living program, street outreach with the Safe Place network, and four clinical mental health programs delivered in schools. All services are free to clients with no one turned away due to inability to pay.

Product overview

Operation SafeHouse provides a comprehensive suite of youth services organized as interconnected programs addressing the full spectrum of needs for at-risk youth ages 11-24 in Riverside County. The core offerings include Youth Emergency Services (emergency shelter for ages 11-17), Main S.T.A.Y. (emergency housing for young adults 18-24), and the Main Street Transitional Living Program (longer-term housing and life skills for ages 18-21). These residential programs are complemented by the Street Outreach & Safe Place Program (community-based engagement and referral network with 187 Safe Place locations) and a Behavioral Health Programs division offering four evidence-based mental health services: Peer to Peer, Stress and Your Mood (SAYM), Cognitive-Behavioral Intervention for Trauma in Schools (CBITS), and Seeking Safety. The mental health programs are delivered in schools and community settings throughout Riverside County, while residential services operate from facilities in Riverside and Thousand Palms.

Differentiator

Problem solved

Functional benefit

Products and services

• Youth Emergency Services A 24-hour voluntary emergency shelter with no lock-down policy serving runaway, homeless, and at-risk youth ages 11-17 in Riverside County. Provides up to three weeks of shelter, nutritious meals, counseling, family reunification, on-site education, and aftercare, supported by a 24-hour toll-free crisis line (800-561-6944).
• Main S.T.A.Y. (Young Adult Emergency Housing) Four-bed 30-day emergency shelter opened in October 2019 for homeless young adults ages 18-24 facing domestic violence, drug addiction, unplanned pregnancy, gender identity issues, suicidal thoughts, or living on the street. Delivers intensive individualized case management with on-site clinicians and case managers, supported by the Street Outreach Team and Main Street TLP staff.
• Main Street Transitional Living Program 15-bed apartment complex in downtown Riverside offering up to 18 months of transitional housing for homeless young adults ages 18-21, plus permanent supportive housing for those with housing vouchers ages 18-24. Includes counseling by a Licensed Marriage and Family Therapist, life skills development, education assistance, employment preparation, financial education training, and a work-based program requirement.
• Street Outreach & Safe Place Program Community-based street outreach operating six days a week at locations where runaway and homeless youth ages 11-24 congregate, providing referrals, hygiene products, snacks, water, and transportation to shelter. The Safe Place network includes 187+ locations such as fire stations, police stations, libraries, and RTA/Sunline buses offering 'mobile Safe Place' access throughout western Riverside County and the Coachella Valley.
• Behavioral Health Programs (CBITS, SAYM, Seeking Safety, Peer to Peer) A division delivering four evidence-based mental health programs in school and community settings: CBITS (Cognitive-Behavioral Intervention for Trauma in Schools, ages 10-15), SAYM (Stress and Your Mood, ages 16-25), Seeking Safety (trauma and substance coping for ages 16-25 in small weekly groups), and Peer to Peer (Transitional Age Youth-led outreach, informal counseling, and support including LGBTQ and foster-care youth). Programs delivered by Licensed Marriage and Family Therapists and Associate MFTs in 14+ Riverside County school districts.

Quantifiable outcome

• Over 400 young people provided crisis intervention services annually
• +3 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Four partnerships are on record, tiered core and minor.

• National Safe Place ProgramcoreStrategic or Co-development PartnerOperation SafeHouse is the local affiliate of the National Safe Place program, a nationwide initiative partnering local businesses and public agencies with youth shelters. In Riverside County, over 187 Safe Place locations including fire stations, police stations, libraries, and RTA buses allow youth to access shelter by going to any location displaying the Safe Place sign.
• Riverside Transit Agency (RTA)coreStrategic or Co-development Partner114 RTA buses provide 'mobile' Safe Place transportation to their hubs or directly to the shelter from anywhere in western Riverside County, enabling youth to access services by boarding any RTA bus displaying the Safe Place sign.
• Sunline Transit AgencyminorStrategic or Co-development PartnerSunline buses in the Coachella Valley area serve as Safe Place partner locations providing mobile access to services for youth in the desert region.
• Riverside County School DistrictscoreStrategic or Co-development PartnerOperation SafeHouse provides school-based mental health programs including CBITS and SAYM in partnership with Lake Elsinore USD, Nuview Union School District, Alvord, Banning, Coachella Valley, Desert Sands, Jurupa Valley, Moreno Valley, Palm Springs, Perris, Riverside, Val Verde, and Hemet USD schools.

Scale indicators10 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Covenant House: The largest national network of youth shelters and trafficking intervention providers in the U.S. Direct comparability on runaway/homless youth shelter, transitional living, and street outreach; operates across many more cities than Operation SafeHouse but follows a similar voluntary intake model.
• Hathaway-Sycamores Child and Family Services: Pasadena/Los Angeles-based nonprofit operating residential, mental health, and transitional programs for at-risk youth and families. Comparable clinical and residential capacity, but a broader mission across foster care and family services.
• Maryvale Center: Los Angeles-area nonprofit offering residential mental health, transitional housing, and wraparound services for youth and families. Overlap with SafeHouse's mental-health and transitional-living programs, with comparable therapeutic and case-management model.

Direct peers

• Larkin Street Youth Services: San Francisco-based nonprofit providing emergency shelter, transitional housing, mental health, and workforce programs for youth ages 12-24. Closely comparable service mix and target population, but with a much larger urban footprint.
• Safe Place for Youth: Los Angeles-based nonprofit serving youth ages 12-25 experiencing homelessness through drop-in, shelter, and case management. Similar age band, voluntary intake, and street-outreach orientation; comparable in service design but operates in a denser, more urban market.
• San Diego Youth Services: Southern California youth-services nonprofit offering shelter, mental health, transitional housing, and behavioral health programs. Directly comparable geographic region and program portfolio, including evidence-based school-based mental health.
• National Safe Place (National Runaway Safeline): Operation SafeHouse is the Riverside County affiliate of the National Safe Place network. The national organization operates the same fire-station/transit/public-location access-point model and is comparable as both a partner and a structural peer.
• New Alternatives Inc. NYC-based nonprofit providing transitional housing, drop-in services, and case management for homeless LGBTQ youth ages 16-24. Comparable niche population and trauma-informed service model.

Others

• Inland SoCal 211 / United Way partner network: Major funding partner providing grants and community support for youth services programs. Indirect peer as an adjacent funder/convener in the same Riverside County social services ecosystem.

Emerging players

• Pride for Youth: Long Island-based LGBTQ youth services organization offering housing, counseling, and case management. Partial overlap, focused on the LGBTQ subset of the population that SafeHouse's Peer to Peer program also serves.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/opsafehouse
• Facebookfacebook.com/operationsafehouse
• LinkedInlinkedin.com/company/operation-safehouse

Revenue estimate

Valuation estimate

Number of profiles

Profiles18 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Operation SafeHouse