What United Support Services Inc does

United Support Services, Inc. (USS) is a privately held Service-Disabled Veteran-Owned Small Business (SDVOSB) headquartered in La Jolla/San Diego, California, founded in 2003. The company provides professional services to federal and Department of Defense customers across five integrated service lines: Information Technology (network engineering, information assurance, database administration, help desk support), Engineering Solutions (concept development, requirements analysis, distributed systems, network architecture), Shipyard Support (production engineering, document management, construction support for naval/marine operations), Cyber Solutions (cyber policy, budget, design, and development), and Mission Support (administrative augmentation, help desk, IT, telecommunications, facilities maintenance). Additional offerings include Learning Technologies/Training Management (turnkey Interactive Courseware and e-learning) and Administrative & Business Services.

USS generates revenue through negotiated, quote-based contracts under federal procurement vehicles. Its primary channel is a Navy SeaPort-e IDIQ prime contract (N00178-15-D-8476) covering all seven geographic zones, supplemented by sole-source SDVOSB contracting (up to $3M under FAR 19.1406; up to $5M under VA regulations) and a GSA 8(a) STARS III Government-Wide Acquisition Contract pursued through the Fleet Ridge Systems, LLC joint venture formed with Cypher Analytics Inc. in July 2021, which carries a $50 billion program ceiling. Named customers include the U.S. Navy, U.S. Marine Corps, Department of Homeland Security, NAVSEA, the U.S. Geological Survey, and Huntington Ingalls Industries. USS holds Value-Added Reseller authorizations with Microsoft, Dell, HP, Cisco, and ASUS, and teams with SAIC and Epsilon Systems Solutions on its SeaPort-e contract. The company has no disclosed external funding, operates with 101–250 employees, and does not disclose revenue.

Name

United Support Services Inc

Legal name

United Support Services, Inc.

Website

https://usscompany.com

Company type

Private

Founded year

2003

Operating status

Operating

Headcount range

101–250 employees

Short description

United Support Services Inc is a privately held Service-Disabled Veteran-Owned Small Business founded in 2003 and headquartered in San Diego, California, providing IT, engineering, shipyard, cyber, and mission support professional services to U.S. Navy, Marine Corps, DHS, and other federal agencies through SeaPort-e, GSA 8(a) STARS III, and SDVOSB sole-source contracting.

Ownership category

akta.pro rank

Product category

Federal IT Professional Services

SIC

Services-Help Supply Services (7363)

akta.pro primary industry

Naval Shipbuilding Program Management & Defense Contracting Support (IMAJABAO)

akta.pro secondary industry

Offshore Development Center (ODC) / Dedicated Team Services (BPAEAMAL)

Keywords

• Government IT services
• Cybersecurity solutions
• Shipyard engineering support
• Defense IT contracting
• Mission support services

Headquarters

HQ city

La Jolla

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales, Others

Revenue model

1. Professional Services Revenue: USS generates revenue through providing professional services including IT support, cyber personnel, network engineering, and administrative services to government agencies and commercial sectors under various government contract vehicles.
2. GSA STARS III Contract Revenue: Revenue generated through joint venture Fleet Ridge Systems, LLC operating under GSA 8(a) STARS III government-wide acquisition contract with $50 billion ceiling for IT services and solutions.

Go-to-market motion2 records

Distribution channels3 records

Marketing channels3 records

Core offering

United Support Services Inc (USS) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) providing professional services across five integrated service lines: Information Technology (network engineering, information assurance, help desk, value-added IT products), Engineering Solutions (concept development through network architecture implementation), Shipyard Support (production engineering, document management, construction support), Cyber Solutions (policy, budget, design for cyber missions), and Mission Support (administrative augmentation, facilities maintenance). The company serves U.S. federal agencies, the Department of Defense, and select commercial clients primarily through government contract vehicles including SeaPort-e and GSA 8(a) STARS III.

Product overview

United Support Services, Inc. (USS) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) providing professional services across the full IT lifecycle. The company operates as a single unified service offering rather than a platform-plus-modules architecture. Its core portfolio consists of five integrated service lines: Information Technology Services (network engineering, security, database administration, help desk support, and value-added IT products), Engineering Solutions (concept development through system implementation including software, distributed systems, and network architecture), Shipyard Support (production engineering, document management, and construction support for naval/marine operations), Cyber Solutions (policy, budget, and design for cyber missions), and Mission Support (personnel management and administrative augmentation). Additional offerings include Learning Technologies and Training Management, and Administrative & Business Services. USS also operates a joint venture, Fleet Ridge Systems, LLC, with Cypher Analytics Inc., focused on GSA 8(a) STARS III IT services.

Differentiator

Problem solved

Functional benefit

Products and services

• Information Technology Services Mission-critical IT infrastructure and security solutions including network engineering, information assurance, network security, database engineering and administration, help desk and end-user support, and value-added IT products. Delivered to government agencies and private-sector clients.
• Engineering Solutions Engineering and scientific solutions spanning concept development, requirements analysis, system strategy, software applications, distributed systems, database engineering and administration, web-based applications, and network architecture and implementation. Targeted at government agencies and the private sector.
• Shipyard Support Shipyard engineering, project management, production engineering, detail document management, package assembly for onboard documentation, inspection approval management, subcontractor management, cost estimating, and construction engineering support. Delivered primarily to U.S. Navy and naval shipyards.
• Cyber Solutions Wide-spectrum cyber solutions including policy, budget, and design and development services for protecting digital networks and assets from homeland to battlefield. Supports critical cyber missions with digital resilience measurement and protection.
• Mission Support Full mission management or augmentation services including office administrative support, help desk support, basic accounting, word processing, IT, telecommunications, and facilities maintenance. Provided to government and commercial clients.
• Learning Technologies and Training Management Training programs including turnkey Interactive Courseware (ICW) training networks, instructional systems, e-learning development, and multimedia services incorporating video and animation technology for government agencies.
• Administrative and Business Services Office administrative services and professional business support services for government and commercial clients.

Quantifiable outcome

• SeaPort-e IDIQ prime contract covering all seven zones for maximum geographic coverage
• +1 more outcomes

Named customers6 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Eight partnerships are on record, tiered core and minor.

• Cypher Analytics Inc.coreStrategic or Co-development Partner · 2 July 2021Cypher Analytics Inc. formed Fleet Ridge Systems, LLC joint venture with USS to pursue GSA 8(a) STARS III contract. Fleet Ridge Systems was awarded prime contract with $50 billion ceiling.
• Science Applications International Corporation (SAIC)coreStrategic or Co-development PartnerSAIC is a team member on USS's SeaPort-e IDIQ prime contract. SAIC brings a long history of offering quality engineering, technology and professional services as part of the USS team.
• Epsilon Systems Solutions, Inc.coreStrategic or Co-development PartnerEpsilon Systems Solutions is a team member on USS's SeaPort-e IDIQ prime contract, contributing quality engineering, technology and professional services.
• Microsoft Partner NetworkminorChannel Partner/ Reseller/ DistributorUSS is a Microsoft Partner Network member and Value-Added Reseller for Microsoft products.
• Dell Partner DirectminorChannel Partner/ Reseller/ DistributorUSS is a Dell Partner Direct member and Value-Added Reseller for Dell products.
• HP PartnerminorChannel Partner/ Reseller/ DistributorUSS is an HP Partner and Value-Added Reseller for HP products.
• Cisco Channel PartnerminorChannel Partner/ Reseller/ DistributorUSS is a Cisco Channel Partner and Value-Added Reseller for Cisco products.
• ASUS ResellerminorChannel Partner/ Reseller/ DistributorUSS is an ASUS Reseller providing ASUS IT products as part of value-added IT product offerings.

Scale indicators4 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Serco: Serco provides professional, technology, and management services to government agencies, including defense and maritime-related programs. It is comparable to USS through contract-based government delivery, technical staffing, and mission-support services.
• Peraton: Peraton delivers IT, cyber, engineering, communications, and mission-operations services to U.S. government customers. Its defense and federal focus and project-based professional-services model make it a relevant large-scale comparator.
• Amentum: Amentum delivers engineering, digital, logistics, cybersecurity, and mission support to defense, intelligence, and civilian government customers. Its broad government-services model and contract-led revenue structure closely resemble USS's core activities.
• Leidos: Leidos offers defense, civil, health, and intelligence customers engineering, digital modernization, cybersecurity, and mission operations. Its federal contract model and broad technical-services portfolio substantially overlap USS's addressable work.
• Booz Allen Hamilton: Booz Allen provides government clients with digital, analytics, cybersecurity, engineering, and consulting services. It is comparable to USS through its federal customer base, technical workforce model, and mission-oriented IT and cyber work.
• General Dynamics Information Technology: GDIT delivers cloud, cybersecurity, systems engineering, IT infrastructure, and mission operations to defense and federal civilian agencies. It directly overlaps USS's core government IT, cyber, engineering, and mission-support work at greater scale.
• VSE Corporation: VSE supplies federal customers with maintenance, logistics, engineering, and mission-support services, including highly regulated defense programs. It is comparable through its government customer base, contract-based delivery model, and technical support capabilities.
• CACI International: CACI provides defense, intelligence, and civilian agencies with cyber, IT, engineering, intelligence, and mission-support solutions. It competes for many of the same cleared technical-services requirements and contract vehicles targeted by USS.
• Science Applications International Corporation: SAIC provides technology integration, engineering, digital, cyber, and professional services to defense and civilian government customers. It is a strong USS peer because its SeaPort-e relationship with USS also places it in the same Navy procurement ecosystem.

Direct peers

• Epsilon Systems Solutions: Epsilon Systems provides defense engineering, technical services, IT and cyber support, testing, maintenance, and logistics to government customers. Its defense-domain mix and combination of engineering and support services make it a close specialty analog to USS.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/usscompany

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about United Support Services Inc