Servizo Galego de Saúde

What Servizo Galego de Saúde does

Servizo Galego de Saúde (SERGAS) is the public regional healthcare authority of Galicia, Spain, constituted under the Xunta de Galicia to provide universal, free-at-point-of-use healthcare to the region's approximately 2.7 million residents. It operates an integrated delivery network spanning primary care centers, hospitals, and emergency services, unified by a digital front-end (É-Saúde), the regional electronic health card (Tarxeta Sanitaria), and the Chave365 e-government identity layer. The organization's functional mandate is statutory and exclusive within the publicly funded segment it serves.

SERGAS's service portfolio spans primary care, hospital care, emergency services, organ and blood donation (via the ADOS subsidiary), specialized training for 2,300 residents, and knowledge management (via ACIS). Recent technology additions include a kinematic navigation robot for spinal surgery, adaptive radiotherapy, a new Centro de Saúde de Moaña, and a Centro de Protonterapia, alongside modernization investments at Hospital Novo Montecelo (over 30M euros) and Hospital Mariña (33.5M euros), with 14.5M euros earmarked for proton therapy imaging. Data assets include a regional electronic health record, a neonatal screening program with anomaly detection, and an active genome project.

The organization is funded by the regional government budget and co-financed with EU structural funds (FEDER), and has participated in the European Commission's New European Bauhaus initiative. Partnerships with Galician public universities support clinician training and research. Because SERGAS is a public authority rather than a commercial entity, its revenue mechanics are budgetary allocations rather than customer invoice streams; growth is driven by capital programs and policy decisions rather than market share capture.

Name

Servizo Galego de Saúde

Legal name

Servizo Galego de Saúde

Website

https://sergas.es

Company type

Private

Founded year

1989

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Servizo Galego de Saúde (SERGAS) is the public regional healthcare authority of Galicia, Spain, providing universal, free-at-point-of-use healthcare to approximately 2.7 million residents through an integrated network of primary care centers, hospitals, and digital health platforms, funded by the Xunta de Galicia.

Ownership category

akta.pro rank

Headquarters

HQ city

Santiago De Compostela

HQ country

Spain

HQ region

Europe

Offices7 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Infrastructure, Operations, Technology or R&D, Supply Chain

Revenue model

1. Public Healthcare Services: SERGAS operates as a publicly funded healthcare system financed through the regional government of Galicia (Xunta de Galicia) and national health system contributions. Services are provided free at point of use to all residents of Galicia.

Go-to-market motion1 record

Distribution channels5 records

Marketing channels5 records

Core offering

Servizo Galego de Saúde (SERGAS) is the public regional healthcare authority of Galicia, Spain, providing universal public healthcare services to approximately 2.7 million residents through a network of primary care centers, hospital complexes, and emergency services. It delivers digital health services through the É-Saúde portal and Tarxeta Sanitaria system, and operates specialized programs including organ and blood donation (ADOS), proton therapy, and health knowledge management (ACIS). Services are provided free at point of use and funded through the regional government of Galicia (Xunta de Galicia).

Product overview

Servizo Galego de Saúde (SERGAS) operates as a public regional health service under the Generalitat de Galicia, providing a portfolio of digital health services alongside traditional healthcare delivery. The digital ecosystem centers on the É-Saúde portal for citizen-facing e-services, the Tarxeta Sanitaria for patient identification, and specialized programs like Código 100 for health innovation procurement. Research and innovation are channeled through initiatives including Innova MicroLab (microbiology modernization), PRECISAÚDE, and the Hospital 2050 - Innova Saúde transformation program. Specialized facilities include the Centro de Protonterapia de Galicia for advanced cancer treatment. The service integrates with regional digital identity systems (Chave365) and supports authentication via digital certificates and DNI electrónico. The broader portfolio encompasses blood donation (ADOS), emergency services (061), health knowledge management (ACIS), and clinical training through the Escola de Cidadáns.

Differentiator

Problem solved

Functional benefit

Brands

• É-Saúde: Digital health services portal for citizen access to healthcare services
• Innova MicroLab
• Código 100
• Escola de Cidadáns
• Precisaúde
• Urxencias Sanitarias 061

Products and services

• É-Saúde Digital Health Portal Electronic health services portal providing citizens with direct access to health information, primary care appointments, telephone assistance, center finder, and the Public Health Observatory of Galicia. Integrated with the Tarxeta Sanitaria system and Chave365 digital authentication.
• Tarxeta Sanitaria (Galician Health Card) Galician health card system integrated with the Sistema de Información Poblacional de Galicia (SIPG) for patient identification and administrative data management across the public health system.
• Urxencias Sanitarias 061 (Emergency Medical Services) Regional emergency medical services including ambulance dispatch, medicalized ambulance units, and telephone-based emergency healthcare assistance for citizens across Galicia.
• Primary Healthcare Services (Centros de Saúde) Network of primary care centers throughout Galicia providing first-level medical care, preventive services, health promotion, and referrals to specialized care. Includes more than 106 health centers supported by the Unidade Técnica de Apoio à Atención Primaria.
• Hospital and Specialized Care Services Regional and university hospital complexes across Galicia including CHUAC (A Coruña), Hospital Álvaro Cunqueiro and Meixoeiro (Vigo), Hospital Clínico Universitario de Santiago, Hospital Gil Casares, CHUO (Ourense), HULA (Lugo), and Hospital Provincial de Pontevedra and Hospital Montecelo (Novo Montecelo), offering specialized medical services, surgeries, and advanced treatments.
• Axencia de Doazón de Órganos e Sangue (ADOS) Agency for organ and blood donation managing donor coordination, blood collection campaigns (including the summer 'Un Alento de Vida' campaign), and transplantation services across Galicia.
• Axencia Galega de Coñecemento en Saúde (ACIS) Agency for health knowledge management, scientific-technical advice, and health technology assessment supporting evidence-based healthcare delivery in Galicia.
• Centro de Protonterapia de Galicia Proton therapy center for advanced cancer treatment without affecting surrounding healthy tissues, being built next to Hospital Público Gil Casares in Santiago de Compostela. FEDER co-financed with 14.5 million euros investment in high-tech medical imaging equipment.
• Kinematic Navigation Robotic Spinal Surgery System Robotic surgical system with kinematic navigation for high-complexity spinal surgery, incorporated at the SERGAS Santiago facility (Hospital Clínico Universitario de Santiago).
• Adaptive Radiotherapy with Linear Accelerator Adaptive radiotherapy service using a new linear accelerator at Hospital Universitario Lucus Augusti (Lugo), making it the first SERGAS facility to offer this treatment modality.

Named customers1 record

Segments2 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability3 records

Feature4 records

Partnerships

Three partnerships are on record, tiered major and core.

• Universidades Públicas GalegasmajorStrategic or Co-development Partner · 5 July 2026The Junta and the three public universities of Galicia consolidated their collaboration with the signing of a unique agreement for the use of health institutions in research and teaching.
• European Commission - New European Bauhaus InitiativecoreStrategic or Co-development PartnerThe Servizo Galego de Saúde was selected by the European Commission as a partner of the New European Bauhaus initiative, becoming the only European health service to be recognized as a partner. SERGAS aims to lead a cross-cutting project using the health sector as the backbone for cultural transformation based on sustainability.
• Ministerio de Ciencia, Innovación e UniversidadesmajorStrategic or Co-development PartnerCollaboration through FEDER-funded innovation programs including the Plan de Innovación Sanitaria CÓDIGO 100 and the INNOVA MICROLAB project for Microbiology 4.0 and Health 4.0, focused on public procurement of innovation.

Scale indicators11 records

Recent moves7 records

Expansion highlights5 records

Broad incumbents

• Kaiser Permanente: US integrated managed-care system combining payer and provider functions for ~12M members. Comparable in delivering population-scale integrated care with strong digital health infrastructure (KP.org portal, telehealth) — a private-sector analogue for SERGAS's integrated service model.
• NHS Scotland: Devolved public health system within the UK NHS serving ~5.5M residents. Comparable as a publicly funded, regionally administered, universal-coverage health system with integrated hospitals, primary care, and emergency services — a structural analogue to SERGAS at country level.

Direct peers

• Servei Català de Salut (CatSalut): Public health service of Catalonia, Spain. Comparable as another autonomous-community health authority within the SNS, providing universal coverage to ~7.7M residents through an integrated provider network with strong digital health programs.
• Servicio Valenciano de Salud: Public regional health authority of Valencia, Spain, providing universal coverage to ~5M residents within the SNS. Comparable scope of integrated hospital, primary-care, and emergency services with regional digital health initiatives.
• Servicio Madrileño de Salud (SERMAS): Public health authority for the Community of Madrid. A direct peer in Spain's SNS system operating an integrated hospital, primary-care, and emergency network for ~6.7M residents; comparable scope of services, training programs, and digital health infrastructure investments.
• Osakidetza - Servicio Vasco de Salud: Public regional health service of the Basque Country, Spain — the most structurally comparable peer to SERGAS given similar population scale (~2.2M), devolved public-health authority mandate, integrated hospital and primary-care network, and shared SNS framework.
• Servicio Andaluz de Salud (SAS): Public regional health service of Andalusia, the largest Spanish autonomous community by population (~8.5M). Comparable as an SNS regional authority running an extensive hospital and primary-care network across a wide and diverse territory.
• Servicio de Salud del Principado de Asturias (SESPA): Public health authority of Asturias, a smaller northern-Spanish autonomous community (~1M residents). Highly comparable as a SNS regional service with an aging-population demographic profile similar to Galicia's.
• Servicio Aragonés de Salud (SALUD): Public health authority of Aragon, Spain, serving ~1.3M residents within the SNS. Comparable as another regional SNS service with rural-population exposure and a mixed urban-rural hospital and primary-care network, structurally analogous to Galicia.

Regional players

• NHS Wales: Devolved UK NHS health system serving ~3.1M residents. Comparable as a publicly funded, regionally administered universal-coverage system with integrated hospitals, primary care, and digital health investments — a useful international reference for SERGAS's structural model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/SanidadeXunta
• Facebookfacebook.com/SanidadeXunta
• LinkedInlinkedin.com/company/servizo-galego-de-saude

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Servizo Galego de Saúde