SeqGen

What SeqGen does

SeqGen, Inc. is an independently owned, Torrance-based provider of third-party maintenance, repair, and refurbishment services for laboratory analytical instruments, founded in 1998 and operating with 11–50 employees. The company services and sells equipment across multiple instrument families including SCIEX LC-MS systems (6500, 5500, 4500, API 4000/3200/3000), ABI DNA analyzers (3100, 3130/3130XL, 3500/3500XL, 3730/3730XL), ABI real-time PCR systems (7300/7500, 7900), thermal cyclers, Tecan Freedom EVO liquid handlers, and SpectraMax M Series microplate readers. A core part of its value proposition is continuing support for legacy and discontinued instruments that original equipment manufacturers (OEMs) no longer service, offered at prices stated to be up to 50% below leading competitors.

The business operates three revenue streams: recurring service contracts (Platinum and Gold coverage, Preventative Maintenance tiers, and Time & Materials), one-time sales of refurbished and new equipment through an online marketplace at seqgen.com/marketplace, and transactional parts sales (capillary arrays, polymers, lamps, and other OEM-equivalent components stocked in its Torrance warehouse). Its go-to-market is sales-led and field-driven, with engineers (holding Masters degrees in biology or engineering and completing a 12-month training pipeline) performing on-site visits, supported by phone, email, and online service request channels. The company holds ISO 9001:2015 certification (renewed through 2029) and maintains an active technical blog dating to 2016, both serving as credibility assets in a niche where instrument-specific troubleshooting expertise is scarce.

SeqGen serves a horizontal mix of academic, commercial research, forensic, and institutional core-facility labs primarily in the United States and Canada, with customer references extending to Uganda. Customers are acquired through content marketing, conference presence at ISHI and ABRF, direct sales outreach, and the public marketplace. No public revenue or funding data is disclosed; the company remains privately held with no parent organization or institutional investment indicated in the source material.

Name

SeqGen

Legal name

SeqGen, Inc.

Website

https://seqgen.com

Company type

Private

Founded year

1998

Operating status

Operating

Headcount range

11–50 employees

Short description

SeqGen is an independently owned third-party service provider that maintains, repairs, and resells laboratory analytical instruments—including LC-MS, DNA analyzers, qPCR systems, and microplate readers—for research, forensic, and core-facility labs at up to 50% below OEM pricing.

Ownership category

akta.pro rank

Headquarters

HQ city

Torrance

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Service Contracts: Recurring service contracts providing maintenance, repair, and preventative maintenance coverage for laboratory instruments. Plans include Platinum coverage, Gold coverage, Preventative Maintenance Plus, Preventative Maintenance, and Time & Materials options.
2. Equipment Sales: Sale of refurbished laboratory equipment including LC-MS systems, qPCR machines, and microplate readers through their online marketplace.
3. Parts Sales: Sale of replacement parts for laboratory instruments including capillary arrays, polymers, lamps, and other components.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels7 records

Core offering

SeqGen is an independently owned third-party service provider that maintains, repairs, and sells refurbished laboratory analytical instruments including LC-MS systems, DNA analyzers, real-time PCR systems, thermal cyclers, liquid handlers, and microplate readers. The company also operates an online marketplace for refurbished bio equipment and offers tiered service coverage plans (Platinum, Gold, Preventative Maintenance Plus, Preventative Maintenance, and Time & Materials) priced up to 50% less than OEM providers, with special focus on supporting legacy instruments that OEMs have discontinued.

Product overview

SeqGen is an independently owned and operated provider of repair services, maintenance, and refurbished laboratory equipment sales. The company offers comprehensive service and sales for a wide variety of analytical instruments including LC-MS systems (SCIEX 6500, 5500, 4500, API 4000, API 3200, API 3000), DNA analyzers (ABI 3100, 3130/3130XL, 3500/3500XL, 3730/3730XL), Real-Time PCR systems (ABI 7300/7500, 7900), Thermal Cyclers (ABI 2720, 9700, 9800), Liquid Handlers (Tecan Freedom EVO), and Microplate Readers (SpectraMax M Series). Additionally, SeqGen operates an online marketplace where customers can purchase refurbished bio equipment. The company offers multiple service coverage tiers including Platinum, Gold, Preventative Maintenance Plus, Preventative Maintenance, and Time & Materials plans, providing alternatives at up to 50% less than leading competitors.

Differentiator

Problem solved

Functional benefit

Brands

• SeqMo Rewards: Loyalty rewards program offered by SeqGen for customer engagement.

Products and services

• LC-MS Systems Service & Sales Comprehensive service, maintenance, repair, and sales of Liquid Chromatography-Mass Spectrometry (LC-MS) systems for laboratory customers, including SCIEX 6500, 5500, 4500, API 4000, API 3200, and API 3000 models, as well as LC systems.
• DNA Analyzer Service & Sales Service, maintenance, repair, and sales of DNA sequencers and genetic analyzers including ABI 3100, 3130/3130XL, 3500/3500XL, and 3730/3730XL models for research and forensic laboratories.
• Real-Time PCR Service & Sales Service, maintenance, repair, and sales of quantitative PCR systems including ABI 7300/7500 and ABI 7900 models for molecular biology and diagnostic laboratories.
• Thermal Cycler Service & Sales Service, maintenance, repair, and sales of thermal cyclers including ABI 2720, ABI 9700, and ABI 9800 models for PCR amplification workflows.
• Liquid Handler Service & Sales Service, maintenance, repair, and sales of liquid handling systems including Tecan Freedom EVO for automated sample preparation workflows.
• Microplate Reader Service & Sales Service, maintenance, repair, and sales of microplate readers including SpectraMax M Series for absorbance and fluorescence detection assays.
• Bio Equipment Marketplace Online marketplace where customers can purchase refurbished and new laboratory instruments including LC-MS systems, qPCR systems, and microplate readers for research laboratories.
• Triple Quad 6500+ LC-MS/MS System Refurbished triple quadrupole LC-MS/MS system featuring IonDrive Technology including IonDrive High Energy Detector+, 5-2000 m/z mass range, 5msec polarity switching, scan speed up to 12,000 Da/sec, linear dynamic range of 6 orders of magnitude, and compatibility with SelexION differential ion mobility; includes ExionLC AC system. Targeted at analytical laboratories requiring high-sensitivity mass spectrometry.
• QuantStudio Dx qPCR System Refurbished compact, high-performance quantitative PCR instrument for molecular diagnostic tests with interactive touchscreen and intuitive software for data archival; includes 96 Dx block, PC and software. Targeted at diagnostic and clinical research laboratories.
• QuantStudio 7 Flex qPCR System Refurbished real-time PCR system supporting a wide array of applications with multiplexing capabilities and interchangeable block formats (96, 384, or Chip block); features streamlined workflow, intuitive software, automation features, and touchscreen interface for exceptional reproducibility. Targeted at molecular biology research laboratories.
• SpectraMax M2 Microplate Reader Refurbished advanced microplate reader with dual monochromators, dual-mode cuvette ports, and top-reading capability; supports absorbance (UV-Vis Abs) and fluorescence intensity (FI) detection modes with endpoint, kinetic, spectrum, and area-well scanning read types; features PathCheck Sensor for homogeneous and heterogeneous microplate assays. Targeted at assay development and screening laboratories.

Quantifiable outcome

• Cost savings of up to 50% compared to OEM service providers

Named customers1 record

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Techtron: Independent third-party service provider for laboratory analytical instruments, including LC-MS, HPLC, and PCR systems. Directly comparable to SeqGen in business model (third-party service + parts) and customer base (research and analytical labs).
• Block Scientific: Sells refurbished and used laboratory equipment (chemistry analyzers, hematology, centrifuges) and offers related service. Comparable to SeqGen's refurbished-equipment marketplace and aftermarket positioning.
• Conquer Scientific: Refurbished and used lab equipment dealer covering mass spectrometers, HPLC, GC, and plate readers. Closely comparable to SeqGen's marketplace offerings and budget-conscious research lab customer base.
• New Life Scientific: Refurbished and pre-owned analytical instrument dealer (mass specs, sequencers, PCR) with related service. Comparable in instrument mix and price-sensitive research customer segment to SeqGen.
• Rotunda Scientific: Independent analytical instrument service organization providing maintenance, repair, and qualification (IQ/OQ/PQ) for lab equipment. Directly comparable to SeqGen's third-party service business model.
• IET Labs: Provides calibration, repair, and refurbishment services for test, measurement, and laboratory instruments. Comparable in third-party service model, though heavier in electrical/electronic test equipment than life sciences.

Broad incumbents

• SCIEX (Danaher): OEM manufacturer of LC-MS systems whose installed base (6500, 5500, 4500, 4000, 3200, 3000) SeqGen services. An incumbent whose service business SeqGen directly competes against on price.
• Thermo Fisher Scientific: Diversified life sciences tools giant with a large instrument service organization and Unity Lab Services offering. Operates broadly across instrument categories where SeqGen competes for third-party service revenue.
• Agilent Technologies: OEM of LC-MS, GC, and other analytical instruments with its own service arm. Competes with SeqGen in the same customer accounts and is one of the OEMs whose installed base SeqGen services for legacy units.
• Avantor: Broad distributor and service provider of laboratory supplies, equipment, and consumables. Overlaps with SeqGen at the customer interface in research and analytical labs, though operating at significantly larger scale and broader portfolio.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/seqgen
• Facebookfacebook.com/SeqGen
• LinkedInlinkedin.com/company/seqgen-inc.
• Instagraminstagram.com/seqgen

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about SeqGen