Crystal Stairs
Crystal Stairs is a Los Angeles-based 501(c)(3) nonprofit founded in 1980 that administers Head Start programs, child care subsidies, and resource & referral services for 50,000+ low-income children, families, and 10,000+ child care providers in South Los Angeles.
- Company typePrivate
- Founded1980
- HeadquartersLos Angeles, United States
- Headcount251–500
- GTM typeB2B and B2C
- OfferingServices
What Crystal Stairs does
Crystal Stairs, Inc. is a private 501(c)(3) nonprofit organization founded in 1980 and headquartered in Los Angeles, California, that operates as the largest child development service provider in South Los Angeles. The organization serves approximately 50,000+ children and families per year, including 16,000+ children receiving school readiness services, 10,000+ child care providers receiving subsidy payments, and 3,000+ families enrolled in health care and comprehensive coaching services.
The organization's product portfolio spans a vertically integrated service platform for low-income families and child care providers: Child Care Subsidy Programs (Alternative Payment) that channel public funding to providers on behalf of eligible families, Head Start / State Preschool / Early Head Start centers delivered directly, Resource & Referral placement services, Parent Support Services, Health Outreach, Community Voices (parent advocacy), the African American Provider Network, and the CareConnect Provider Information system with Digital Attendance for subsidy claim tracking. Sub-brands include Quality Start Los Angeles (QSLA), Child Care Initiative Project (CCIP), and Trauma-Informed Care Training & Coaching (SEEDS, Core, and Historical Trauma series). All services are delivered domestically in South Los Angeles.
The business model is a contract-and-grant funded nonprofit: the operating budget is built on federal Head Start grants (U.S. Office of Head Start), California Department of Social Services subsidy program contracts (including Alternative Payment and Emergency Child Care Bridge), LA County agreements, Universal PreKindergarten funding, and supplemental private philanthropy accepted via the organization's donate page. Services to families are provided at no cost or on a subsidized basis tied to eligibility. The organization has 251-500 employees and is led by CEO Jackie B. Majors. The operating model is GTM-light: outreach occurs through community events, provider network communications, advocacy channels, and the Child Care Choices program rather than a traditional sales motion.
Crystal Stairs firmographics
Firmographics- Name
- Crystal Stairs
- Legal name
- Crystal Stairs, Inc.
- Website
- https://crystalstairs.org
- Company type
- Private
- Founded year
- 1980
- Operating status
- Operating
- Headcount range
- 251–500 employees
- Short description
- Crystal Stairs is a Los Angeles-based 501(c)(3) nonprofit founded in 1980 that administers Head Start programs, child care subsidies, and resource & referral services for 50,000+ low-income children, families, and 10,000+ child care providers in South Los Angeles.
- Ownership category
- akta.pro rank
Crystal Stairs industry classification
Industry- Product category
- Child Care and Early Childhood Education Services
- NAICS
- Child Care Services (62441), Child and Youth Services (62411), Other Individual and Family Services (624190)
- SIC
- Services-Child Day Care Services (8351), Services-Social Services (8300)
- akta.pro primary industry
- Inclusive Early Intervention & Transition-to-Preschool Services (EDACAFAM)
- akta.pro secondary industries
- Early Head Start & Publicly Funded Infant/Toddler Programs (EDACAGAH), Family Coaching, Parent-Mediated & Home Visiting EI Services (EDACAFAJ), Developmental Screening & Assessment (0–5) (EDACAFAA)
Keywords
Where Crystal Stairs is headquartered
LocationHeadquarters
- HQ city
- Los Angeles
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Crystal Stairs business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales
Distribution channels3 records
Marketing channels3 records
Crystal Stairs product offering
Product offeringCore offering
Crystal Stairs, Inc. is a 501(c)(3) nonprofit that delivers subsidized child care payments, Head Start/State Preschool/Early Head Start early learning programs, resource and referral services, parent support, health outreach, and provider training/coaching to low-income families and child care providers in South Los Angeles. The organization operates Head Start centers directly and administers child care subsidies on behalf of eligible families, paying participating providers.
Product overview
Crystal Stairs is a child development service provider offering a portfolio of interconnected programs for families and child care providers in South Los Angeles. The organization operates as a unified service platform combining: Child Care Subsidy Programs for subsidized payments, Head Start/State Preschool/Early Head Start for early education, Resource & Referral Program for childcare placement and provider support, Parent Support Services Program for family strengthening, Community Voices for advocacy, Health Outreach Program for healthcare enrollment, and the African American Provider Network for workforce support. All programs are coordinated through shared infrastructure including the CareConnect Provider Information system.
Differentiator
Problem solved
Functional benefit
Brands
- Community Voices: Program that strengthens parent leadership, civic engagement and ability to create systemic change in child care through advocacy efforts.
- African American Provider Network
- Child Care Initiative Project (CCIP)
- Quality Start Los Angeles (QSLA)
Products and services
- Child Care Subsidy Programs Subsidized child care program that assists low-income families in paying for child care and managing work and family obstacles as they transition from welfare to work. Eligible families enroll directly and payments are made to participating child care providers.
- Head Start, State Preschool and Early Head Start Programs Early learning and preschool programs along with comprehensive family services supporting health, mental health, nutrition, disabilities, and family support for children ages 0-5. Delivered directly at Crystal Stairs-operated Head Start centers.
- Resource & Referral Program Provides information to parents and the community about child care availability in their area, and delivers direct services to child care providers including licensing assistance, professional training, and facilitating provider reimbursement.
- Parent Support Services Program Provides essential resources and enhanced support services for parents to assist them in strengthening their families, enhancing parenting skills, and reaching greater self-sufficiency.
- Community Voices Strengthens parent leadership, civic engagement, and ability to create systemic change in child care through advocacy efforts.
- Health Outreach Program Provides enrollment into free or low-cost health care systems as well as community resources to improve the overall health and well-being of children and their families.
- African American Provider Network Engages, empowers, and advances the African American Early Care and Education workforce through a variety of critical resources and supports.
- Child Care Initiative Project (CCIP) Program providing support and information sessions for child care providers, including professional development, training, licensing assistance, and reimbursement facilitation.
- Quality Start Los Angeles (QSLA) Quality improvement program supporting child care providers in Los Angeles through coaching and standards-aligned improvement activities.
- Trauma-Informed Care Training & Coaching Trauma-informed care training and coaching services for providers, including the SEEDS series for infants and toddlers, Core Training Series, and Historical Trauma Training.
- Provider Electronic Payment Program Electronic payment program for child care providers participating in the subsidized child care program, allowing providers to receive reimbursement payments.
Quantifiable outcome
- 50,000+ children and families served per year
- +3 more outcomes
Companies that use Crystal Stairs
Customer profileNamed customers3 records
Segments3 records
Ideal customer profiles2 records
Crystal Stairs technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration1 record
Crystal Stairs partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- CAPPA Children's FoundationminorJoined with CAPPA Children's Foundation for Virtual Advocacy Day on June 4th, gathering child care, anti-poverty, and food program advocates to share backgrounds and proposals with legislative officers via virtual legislative briefings. This collaboration successfully helped reject proposed child care provider rate cuts.
Scale indicators5 records
Recent moves5 records
Expansion highlights5 records
Crystal Stairs competitors and assessment
Company assessmentBroad incumbents
- Save the Children US: Large national nonprofit with Head Start grantee operations and early childhood programs in California, offering comparable services but at much greater geographic scale and with broader program portfolio.
- Child Care Aware of America: National nonprofit coordinating the CCR&R network and providing policy, training, and data infrastructure that underpins state and local CCR&R agencies like Crystal Stairs, with overlapping scope on provider support and family referral services.
- National Head Start Association (NHSA): National membership and advocacy organization representing all Head Start grantees including Crystal Stairs; comparable only at the policy and funding-advocacy layer rather than direct service delivery.
Direct peers
- Mexican American Opportunity Foundation (MAOF): Los Angeles-based nonprofit operating Head Start, State Preschool, and child care subsidy programs for low-income families, serving a similar population with comparable federal and state funding streams.
- Child Development Associates: Southern California nonprofit operating Head Start and child care programs in San Diego and Riverside counties with comparable subsidized early childhood education and family support services.
- Parents and Children Together (PACT): Hawaii-based nonprofit providing Head Start, Early Head Start, and child care subsidy programs with an integrated family support model closely mirroring Crystal Stairs' comprehensive service platform.
- Children's Council of San Francisco: San Francisco-based CCR&R agency operating subsidized child care, family support, and provider training programs with a service model closely aligned to Crystal Stairs but in a different regional market.
- Wu Yee Children's Services: San Francisco-based nonprofit Head Start and child care resource & referral agency offering a comparable suite of subsidized early childhood education, family support, and provider services to low-income families.
- Children's Home Society of California: California nonprofit providing child development, resource & referral, and early childhood education programs with similar reliance on public funding streams and a comparable service delivery model.
- Child Care Resource Center (CCRC): One of the largest Child Care Resource & Referral agencies and Head Start grantees in Los Angeles County, operating a comparable portfolio of subsidized child care, provider support, and early learning programs that directly overlap with Crystal Stairs' service mix.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Crystal Stairs social profiles
Digital presenceCrystal Stairs financial estimates
Financial estimateRevenue estimate
Valuation estimate
Crystal Stairs leadership team
Management profileNumber of profiles
Profiles1 record
Crystal Stairs funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Crystal Stairs M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Crystal Stairs
What does Crystal Stairs do?
Crystal Stairs, Inc. is a 501(c)(3) nonprofit that delivers subsidized child care payments, Head Start/State Preschool/Early Head Start early learning programs, resource and referral services, parent support, health outreach, and provider training/coaching to low-income families and child care providers in South Los Angeles. The organization operates Head Start centers directly and administers child care subsidies on behalf of eligible families, paying participating providers.
Is Crystal Stairs a public or private company?
Crystal Stairs is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Crystal Stairs founded?
Crystal Stairs was founded in 1980. It employs 251 to 500 people.
Where is Crystal Stairs based?
Crystal Stairs is headquartered in Los Angeles, United States, in the North America region.
Who are Crystal Stairs's main competitors?
Broad incumbents on record are Save the Children US, Child Care Aware of America and National Head Start Association (NHSA). Direct peers are Mexican American Opportunity Foundation (MAOF), Child Development Associates, Parents and Children Together (PACT), Children's Council of San Francisco, Wu Yee Children's Services, Children's Home Society of California and Child Care Resource Center (CCRC).
Does Crystal Stairs have an API?
No public API is recorded for Crystal Stairs.
What industry is Crystal Stairs in?
Crystal Stairs's product category is Child Care and Early Childhood Education Services. Its primary akta.pro industry code is EDACAFAM, Inclusive Early Intervention & Transition-to-Preschool Services, with a secondary code of EDACAGAH, Early Head Start & Publicly Funded Infant/Toddler Programs. Its NAICS code is 62441 and its SIC code is 8351.