connectiv! eSolutions
connectiv! eSolutions GmbH is a German Microsoft Gold Partner implementing Dynamics 365 Customer Engagement and OXID/Shopware eCommerce solutions, plus proprietary middleware, for DACH Mittelstand clients; wholly owned by GWS since 2023.
- Company typePrivate
- Founded1998
- HeadquartersLingen, Germany
- Headcount11–50
- GTM typeB2B
- OfferingServices
What connectiv! eSolutions does
connectiv! eSolutions GmbH is a German IT services firm headquartered in Lingen (Ems) with a secondary office in Münster, founded in 1998 by Hermann Silies and Thomas Thyen. Since May 2023 it has operated as a wholly owned subsidiary of GWS Gesellschaft für Warenwirtschafts-Systeme mbH while retaining its independent brand. The company delivers a dual-practice portfolio: Customer Engagement solutions built on Microsoft Dynamics 365 (Sales, Customer Service, Field Service, Customer Insights, and Copilot) plus the Microsoft Power Platform (Power BI, Power Apps, Power Virtual Agents, Power Automate); and Digital Commerce solutions based on OXID eShop and Shopware, supported by its proprietary middleware 'connect:x' for ERP/PIM/CRM integration, SuluCMS-based websites, custom Symfony development, and UX design.
The business model is professional services-led, with implementation and consulting engagements billed per work unit (15-minute AE) on a project basis, supplemented by recurring managed services and quarterly web hosting subscriptions with a 98.9% server availability SLA. The company holds Microsoft Gold Partner, OXID Certified Partner (since 2009), and Shopware Partner status, distributing these platforms alongside its own integration IP. Go-to-market is direct enterprise field sales targeting the German Mittelstand (mid-market) in DACH, supplemented by cross-sell referrals from parent GWS's ERP customer base in retail and trading, and co-marketing with Microsoft and the GWS group entities including faveo GmbH.
Named enterprise customers span retail (Teppich Kibek, August Leistenschneider), real estate and construction (GOLDBECK), and healthcare and hygiene (Lohmann & Rauscher). In April 2026 the co-founders departed the Geschäftsführung after 28 years, with Thomas Latajka from GWS management joining the leadership team to deepen group integration. Revenue is not publicly disclosed; headcount is cited at approximately 64 employees as of 2023.
connectiv! eSolutions firmographics
Firmographics- Name
- connectiv! eSolutions
- Legal name
- connectiv! eSolutions GmbH
- Website
- https://connectiv.de
- Company type
- Private
- Founded year
- 1998
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- connectiv! eSolutions GmbH is a German Microsoft Gold Partner implementing Dynamics 365 Customer Engagement and OXID/Shopware eCommerce solutions, plus proprietary middleware, for DACH Mittelstand clients; wholly owned by GWS since 2023.
- Ownership category
- akta.pro rank
connectiv! eSolutions industry classification
Industry- Product category
- Enterprise CRM and eCommerce Implementation Services
- NAICS
- Computer Systems Design and Related Services (54151), Computer Systems Design Services (541512), Custom Computer Programming Services (541511)
- SIC
- Services-Computer Integrated Systems Design (7373), Services-Computer Programming Services (7371)
- akta.pro primary industry
- System Integration & Connectors (BPAMAOAC)
- akta.pro secondary industries
- ESB & Enterprise Messaging Middleware (HDAEAIAC), Enterprise Service Management (ESM) Platforms (HDAEALAB)
Keywords
Where connectiv! eSolutions is headquartered
LocationHeadquarters
- HQ city
- Lingen
- HQ country
- Germany
- HQ region
- Europe
Offices2 records
Markets served
connectiv! eSolutions business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- CRM & Customer Engagement Implementation: Implementation and customization services for Microsoft Dynamics 365 solutions including Sales, Customer Service, Field Service, and Customer Insights. Services include CRM strategy consulting, process analysis, system configuration, data migration, and ongoing support.
- Digital Commerce Solutions: eCommerce platform implementation (OXID, Shopware), website and portal development, custom app development on Symfony, and UX design services. B2C and B2B shop solutions with ERP/PIM/CRM integration.
- Power Platform & Data Intelligence: Power BI, Power Apps, Power Automate, and Power Virtual Agents implementation and consulting services, as part of the Microsoft ecosystem.
- Managed Services & Support: Ongoing maintenance, hosting, and technical support services. Server availability guaranteed at 98.9% annually.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Pay-as-you-go | Professional services billed per work unit (15-minute unit) plus expenses |
| Subscription | Monthly | Web hosting / managed services |
Go-to-market motion3 records
Distribution channels4 records
Marketing channels8 records
connectiv! eSolutions product offering
Product offeringCore offering
connectiv! eSolutions is a Microsoft Gold Partner that implements Customer Engagement (CRM) and Digital Commerce (eCommerce) solutions for the German Mittelstand. The company configures and integrates Microsoft Dynamics 365 (Sales, Customer Service, Field Service, Customer Insights, Copilot), Microsoft Power Platform, and eCommerce platforms (Shopware, OXID), and connects them to ERP/PIM systems via its proprietary middleware 'connect:x'. It also delivers supporting services — Interaction Consulting, Change Management, CRM Strategy, UX Design, custom Symfony development, and managed hosting.
Product overview
Connectiv! eSolutions offers a dual-core portfolio combining Digital Commerce and Customer Engagement solutions. The Digital Commerce arm provides eCommerce platforms (OXID and Shopware), proprietary middleware (connect:x) for ERP/PIM/CRM integration, SuluCMS-based websites and portals, custom Symfony development, and UX design services. The Customer Engagement pillar centers on Microsoft Dynamics 365 with modules for Sales, Customer Service, Field Service, Customer Insights, and Copilot (AI), plus the full Microsoft Power Platform (Power BI, Power Apps, Power Virtual Agents, Power Automate). Supporting services include Interaction Consulting, Change Management, and CRM Strategy. Whitepapers and guides on Copilot Agents, Marketing Automation, Lead Management, and CDPs round out the offerings. The company operates as a Microsoft Gold Partner and certified OXID/Shopware partner.
Differentiator
Problem solved
Functional benefit
Products and services
- Customer Engagement Solutions Intelligent CRM and customer engagement solutions for the German Mittelstand, delivered as a Microsoft Gold Partner with over 15 years of experience. Covers CRM strategy, Dynamics 365 implementation, change management, and ongoing operation.
- Digital Commerce Solutions End-to-end eCommerce solutions for B2B and B2C based on established platforms (Shopware, OXID), with expertise in integrating online shops to ERP, PIM, and CRM systems.
- Middleware connect:x Proprietary middleware solution for the effective connection of eBusiness and Customer Engagement solutions to customer IT infrastructure, including ERP, PIM, and CRM systems (e.g., Microsoft Dynamics to Shopware, Navision, SAP). Enables synchronization of product information, inventory, pricing, and customer data.
- Microsoft Power Platform Implementation Implementation and consulting services for the Microsoft Power Platform low-code stack — Data Intelligence and Process Automation covering Power BI, Power Apps, Power Virtual Agents, and Power Automate — as part of the Microsoft ecosystem.
- eCommerce Solutions (Shopware / OXID) Full implementation of B2C and B2B online shops on the OXID eShop and Shopware platforms, including integration with ERP/PIM/CRM systems, omnichannel setup, and go-live support.
- SuluCMS Websites & Portals Implementation of SuluCMS-based websites and portals, combined with content-commerce integration to eCommerce and CRM platforms.
- Apps & Individual Development (Symfony) Individual programming and custom app development based on the Symfony framework, delivering internet presences, intranet solutions, web portals, landing pages, and microsites that add value beyond off-the-shelf platforms.
- UX Design User experience design services for eCommerce solutions, websites, portals, and apps, with a focus on conversion optimization and customer experience.
- Interaction Consulting Consulting service for elevating customer communication to the next level through modern, data-driven interaction strategies, as part of the Customer Engagement portfolio.
- Change Management Holistic change-management service accompanying organizational change and leading CRM projects to success by ensuring user adoption alongside the technical deployment.
- CRM Strategy Strategy consulting with partners for the digitalization of marketing and sales processes, including CRM roadmap definition and vendor selection.
- Managed Services & Support Ongoing maintenance, hosting, and technical support for implemented solutions. Includes web hosting invoiced quarterly in advance with a guaranteed 98.9% annual server availability and 3-month auto-renewing contracts terminable on 4 weeks notice.
Quantifiable outcome
- Kibek achieved #1 ranking on Google for 'Teppiche' and Top 10 of highest-revenue eShops in Germany
- +2 more outcomes
Companies that use connectiv! eSolutions
Customer profileNamed customers4 records
Segments4 records
Ideal customer profiles3 records
connectiv! eSolutions technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration14 records
AI capability7 records
Feature4 records
connectiv! eSolutions partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered minor and core.
- faveo GmbHminorfaveo GmbH is part of the GWS Group alongside connectiv!. Both companies collaborate within the GWS group for Microsoft partner representation and collective customer engagement.
- ShopwarecoreOfficial Shopware Partner. Connectiv! has implemented multiple Shopware 6 projects including major enterprises like Teppich Kibek and August Leistenschneider. Shopware is positioned as a key platform for B2B and B2C eCommerce alongside OXID.
- Microsoft (Dynamics 365, Power Platform)coreMicrosoft Gold Partner with Gold-level competency. Long-standing partner for Microsoft Dynamics 365 Customer Engagement solutions and Microsoft Power Platform. Microsoft is a strategic technology partner enabling the company's core CRM and automation offerings. Also co-markets with Microsoft on Copilot Agents and AI topics.
- OXID eShop AGcoreOXID Certified Partner since 2009. 15-year partnership celebrated in 2025. Jointly implemented B2B platforms with complex pricing structures, omnichannel solutions, and international rollouts. Connectiv! is recognized by OXID for efficient, constructive, and solution-oriented project execution.
Scale indicators6 records
Recent moves7 records
Expansion highlights5 records
connectiv! eSolutions competitors and assessment
Company assessmentBroad incumbents
- Avanade: Joint venture between Accenture and Microsoft, Avanade is the largest global Microsoft-focused systems integrator with deep Dynamics 365 and Power Platform capabilities. It directly competes for enterprise CRM/eCommerce transformation deals and is the benchmark for Gold Partner-led Microsoft SI work.
- msg systems AG: Large German IT services group with Microsoft, SAP, and insurance/industry verticals. Competes with connectiv! on enterprise CRM and eCommerce implementation projects, particularly at larger Mittelstand and enterprise accounts.
- Allgeier SE: German IT services and software holding with multiple Microsoft partner subsidiaries across DACH. Competes in similar Dynamics 365, Power Platform, and custom development segments as connectiv!, with broader portfolio including staffing and enterprise software.
Direct peers
- proAlpha GmbH: ERP/CRM software and services provider targeting Mittelstand customers with combined ERP, CRM, and eCommerce capabilities. Highly comparable Mittelstand focus and integrated platform value proposition.
- KUMAVISION AG: German Microsoft partner focused on ERP, CRM, and BI solutions for mid-market and Mittelstand customers. Highly comparable business model with Microsoft Dynamics 365 practice and similar Mittelstand target segment.
- SALT Solutions GmbH: German IT services company owned by Volkswagen Financial Services, focused on Microsoft, SAP, and cloud solutions. Competes with connectiv! for Microsoft Dynamics and platform integration work in DACH enterprise accounts.
- ORBIS AG: German Microsoft partner specializing in Dynamics 365, SAP, and CRM/eCommerce implementations for Mittelstand and enterprise customers. Competes head-to-head with connectiv! for Dynamics 365 Customer Engagement and integrated ERP/CRM projects in the DACH region.
Regional players
- Cideon Software & Services GmbH: German Microsoft and SAP partner focused on engineering, manufacturing, and process industries. Comparable Mittelstand-focused systems integration model, with primary overlap in Microsoft platform-based transformation projects.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
connectiv! eSolutions social profiles
Digital presenceconnectiv! eSolutions financial estimates
Financial estimateRevenue estimate
Valuation estimate
connectiv! eSolutions leadership team
Management profileNumber of profiles
Profiles6 records
connectiv! eSolutions funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
connectiv! eSolutions M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about connectiv! eSolutions
What does connectiv! eSolutions do?
connectiv! eSolutions is a Microsoft Gold Partner that implements Customer Engagement (CRM) and Digital Commerce (eCommerce) solutions for the German Mittelstand. The company configures and integrates Microsoft Dynamics 365 (Sales, Customer Service, Field Service, Customer Insights, Copilot), Microsoft Power Platform, and eCommerce platforms (Shopware, OXID), and connects them to ERP/PIM systems via its proprietary middleware 'connect:x'. It also delivers supporting services — Interaction Consulting, Change Management, CRM Strategy, UX Design, custom Symfony development, and managed hosting.
Is connectiv! eSolutions a public or private company?
connectiv! eSolutions is a private company. It is classified as corporate owned and is currently operating.
When was connectiv! eSolutions founded?
connectiv! eSolutions was founded in 1998. It employs 11 to 50 people.
Where is connectiv! eSolutions based?
connectiv! eSolutions is headquartered in Lingen, Germany, in the Europe region.
How does connectiv! eSolutions make money?
Four revenue lines are on record. CRM & Customer Engagement Implementation is the primary driver. The others are digital Commerce Solutions, power Platform & Data Intelligence and managed Services & Support.
Who are connectiv! eSolutions's main competitors?
Broad incumbents on record are Avanade, msg systems AG and Allgeier SE. Direct peers are proAlpha GmbH, KUMAVISION AG, SALT Solutions GmbH and ORBIS AG. Cideon Software & Services GmbH is listed as a regional player.
Does connectiv! eSolutions have an API?
No public API is recorded for connectiv! eSolutions.
What industry is connectiv! eSolutions in?
connectiv! eSolutions's product category is Enterprise CRM and eCommerce Implementation Services. Its primary akta.pro industry code is BPAMAOAC, System Integration & Connectors, with a secondary code of HDAEAIAC, ESB & Enterprise Messaging Middleware. Its NAICS code is 54151 and its SIC code is 7373.