Synergic Softek Solutions

What Synergic Softek Solutions does

Synergic Softek Solutions Private Limited is a Kolkata-headquartered IT services and vertical software vendor founded in 2001, operating with 200+ employees across offices in Kolkata, Siliguri, and Bhubaneswar. The company serves three primary verticals: cooperative banks and financial institutions (where it sells its proprietary Core Banking Solution and Total Branch Automation platform Synergic Banking on both SaaS and perpetual license models), retail and hospitality (Synergic POS billing app plus authorized distribution of Essae and Balaji POS hardware), and a long tail of SMB and startup clients consuming custom web, mobile, and digital marketing services. Its product stack is built on commodity open-source foundations (PHP/Laravel/Angular/React, MySQL, Android, AWS/Azure cloud) but differentiated through domain-specific modules such as multi-channel banking interfaces (In-Branch, Tele, SMS, Kiosk, ATM, Agent), host-to-host NEFT/RTGS with GST compliance, and SHG/JLG microfinance lending workflows.

The company monetizes through a blended revenue model: recurring monthly subscriptions and one-time CAPEX licenses for the CBS/TBA platform, hardware resale margins on POS devices, and project-based professional services for custom development, cloud consulting, and digital marketing. Distribution combines a direct sales force with multiple dedicated phone lines by product line, channel partnerships with AWS and Microsoft, and government go-to-market via Webel Technology Limited (the West Bengal Government's official tech arm). Notable disclosed clients include the Government of West Bengal Co-op Department, PLC Group, and several UK and Greece-based SMBs.

Strategically, Synergic competes as a domain-specialist IT firm rather than a horizontal SaaS leader. Its defensibility rests on 20+ years of cooperative banking domain knowledge, ISO 9001:2015 certification, a 98.5% client retention rate, and an authorized-service-center moat in POS hardware. It is privately held by founder-directors Aritra Basu Roy Chowdhury and Debasish Adhikary, with no disclosed institutional investors or external funding rounds.

Name

Synergic Softek Solutions

Legal name

Synergic Softek Solutions Private Limited

Website

https://synergicsoftek.in

Company type

Private

Founded year

2001

Operating status

Operating

Headcount range

11–50 employees

Short description

Synergic Softek Solutions is a Kolkata-based IT firm founded in 2001 that builds and licenses core banking software, POS systems, and custom web/mobile applications, primarily serving cooperative banks, retail businesses, and government clients across India.

Ownership category

akta.pro rank

Product category

Banking and Retail Software Solutions

NAICS

Computer Systems Design and Related Services (5415), Advertising Agencies (541810)

SIC

Services-Computer Programming Services (7371)

akta.pro primary industry

POS Payment Software & Middleware (Terminal OS, Apps, Device Management) (FSAMADAC)

Keywords

• Core banking software
• Cooperative banking solutions
• POS billing systems
• Custom software development
• Web application development

Headquarters

HQ city

Kolkata

HQ country

India

HQ region

Asia

Offices4 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure, Others

Revenue model

1. Custom Software Development Services: Bespoke software development including web applications, mobile apps, and enterprise solutions. Pricing based on project scope with custom quotes.
2. Core Banking Software (SaaS): Monthly rental model for Core Banking Solution (CBS) and Total Branch Automation (TBA) hosted on secure cloud infrastructure. Also offers one-time purchase option with CAPEX model.
3. POS Hardware and Software: Sale of POS billing machines (Essae POS, Balaji POS Junior) along with integrated software. Also offers handheld POS solutions.
4. Digital Marketing Services: SEO, social media campaigns, and digital marketing services for client businesses.
5. Cloud Computing Consulting: AWS and Azure cloud consulting and implementation services.
6. Managed Services: Application maintenance, support, and cloud infrastructure management with SLA guarantees.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels5 records

Core offering

Synergic Softek Solutions provides proprietary banking software (Synergic Core Banking Solution with Total Branch Automation) and retail/POS products (Synergic POS, Balaji POS Junior, Essae POS hardware, Bill365, The Hotel Assistant) to cooperative banks, retailers, restaurants, and government departments. The company also delivers custom website, mobile app, web application, and e-commerce development services, alongside digital marketing, cloud consulting, and managed IT services.

Product overview

Synergic Softek Solutions offers a portfolio of technology products designed for banking, retail, and business operations. The core products include the Synergic Core Banking Solution (CBS & TBA) for cooperative banks and the Synergic POS ecosystem for retail operations. The POS lineup comprises Synergic POS (Android-based app), Balaji POS Junior (compact device), and Essae POS (touchscreen hardware). Supporting products include parking management apps, restaurant billing solutions (Bill365, The Hotel Assistant), microfinance management (SSVWS), mutual fund distribution platform (Nuedge), and ESG Risk Viewer. Services include web development, mobile app development, digital marketing, e-commerce solutions, and cloud computing consulting.

Differentiator

Problem solved

Functional benefit

Brands

• Synergic Banking: Core Banking Solution (CBS) and Total Branch Automation (TBA) for cooperative banks and financial institutions.
• Synergic POS
• Balaji POS Junior
• Essae POS
• Bill-365
• The Hotel Assistant
• Nuedge
• SSVWS

Products and services

• Synergic Core Banking Solution (CBS) & Total Branch Automation (TBA)

Quantifiable outcome

• 98.5% client retention rate
• +6 more outcomes

Named customers6 records

Segments8 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration9 records

Feature9 records

Partnerships

Six partnerships are on record, tiered core, flagship and minor.

• Amazon Web Services (AWS)coreTechnology or IntegrationSynergic Softek is a reseller of products on AWS platform. They leverage AWS cloud infrastructure to host their banking solutions and provide cloud computing services to clients. The partnership enables them to deliver flexible, secure, and cost-effective cloud infrastructure.
• MicrosoftcoreTechnology or IntegrationSynergic Softek is a reseller of Microsoft products and solutions. They utilize Microsoft platforms as part of their technology stack to deliver integrated solutions to clients.
• Webel Technology Limited (WTL)flagshipChannel Partner/ Reseller/ DistributorWebel Technology Limited is the official technology arm of the West Bengal Government. Synergic Softek collaborates with the Government of West Bengal's Co-op Department and Paschimanchal Unnayan Departments through WTL for government projects.
• PLC GroupcoreStrategic or Co-development PartnerSynergic provides intelligent tracking and operational support systems for PLC Group's infrastructure projects. They ensure enhanced safety and strict compliance in critical operations, helping infrastructure projects stay on track and under budget.
• EssaecoreTechnology or IntegrationSynergic offers the Essae POS System - a touchscreen monitor-based POS machine with modern design and stylish features. They are an authorized service center for Essae POS products, providing hardware support and maintenance.
• Balaji POSminorChannel Partner/ Reseller/ DistributorSynergic offers Balaji POS Junior - a compact, budget-friendly billing device for small businesses. They provide sales and service support for Balaji POS products as an authorized service center.

Scale indicators12 records

Recent moves6 records

Expansion highlights5 records

Market position

Competitive moat6 records

Key risks7 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/synergicsofteksolutions
• LinkedInin.linkedin.com/company/synergicsoftek
• Pinterestin.pinterest.com/synergicsoftek

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Synergic Softek Solutions