Ecodocx
Ecodocx is a Boston-based, woman-owned OpenText and SAP professional services firm delivering implementation, managed support, cloud migration, and advisory services for OpenText ECM and CCM products across utilities, insurance, healthcare, and manufacturing enterprises.
- Company typePrivate
- Founded2009
- HeadquartersBoston, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Ecodocx does
Ecodocx LLC is a privately held, woman-owned professional services firm founded in 2009 and headquartered in Boston, Massachusetts. The company operates as an authorized OpenText services partner and an SAP PartnerEdge member, delivering implementation, managed support, upgrades, cloud migration, advisory, training, and team augmentation services built around OpenText's Enterprise Content Management (ECM) and Customer Communications Management (CCM) product lines, with deep specialization in OpenText-SAP integrations including Extended ECM for SAP, Archiving and Document Access for SAP, Vendor Invoice Management, Document Presentment for SAP, and Extended ECM for SAP SuccessFactors.
The firm does not resell OpenText software licenses, deriving revenue exclusively from professional services priced through fixed monthly retainers, time-and-materials, and project-based engagements. Its service catalog spans OpenText Content Suite Platform, Content Server, Archive Center, Exstream, Intelligent Capture, AppWorks, Output Manager, Digital Asset Management, and engineering-specific modules (Brava!, Blazon, CAD Manager with AutoCAD/Revit/MicroStation/SOLIDWORKS support). Delivery is global via on-site and remote models, with the company claiming 600+ projects delivered and 500,000+ end users benefiting from team-implemented solutions, concentrated in the utilities, insurance, telecom, healthcare, finance and banking, and manufacturing and engineering verticals.
Ecodocx's go-to-market is enterprise field sales with a heavy content-marketing overlay (blog, webinars, case studies, OpenText user-group participation) and a bottom-of-funnel free advisory session offering. Customer evidence includes named engagements with Sysco, Cleco, SDG&E, Washington Gas, OG&E, PSEG, Teknor Apex, McKesson, New York Life, and Thales, and a 2025 'Utility of the Year' award tied to OG&E's SAP and OpenText transformation.
Ecodocx firmographics
Firmographics- Name
- Ecodocx
- Legal name
- Ecodocx LLC
- Website
- https://ecodocx.com
- Company type
- Private
- Founded year
- 2009
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Ecodocx is a Boston-based, woman-owned OpenText and SAP professional services firm delivering implementation, managed support, cloud migration, and advisory services for OpenText ECM and CCM products across utilities, insurance, healthcare, and manufacturing enterprises.
- Ownership category
- akta.pro rank
Ecodocx industry classification
Industry- Product category
- Enterprise Content Management Services
- NAICS
- Custom Computer Programming Services (541511), Computer Systems Design and Related Services (54151), Computer Systems Design Services (541512), Other Scientific and Technical Consulting Services (54169)
- SIC
- Services-Computer Programming Services (7371), Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Enterprise Content Management (ECM) Suites (HDAEAGAB)
- akta.pro secondary industries
- Document Capture, Scanning, OCR/ICR & Intelligent Document Processing (IDP) (HDAEAGAD), Content Governance, Compliance, Retention & eDiscovery (HDAEAGAJ), Document Workflow, Routing & Approvals (Content-Centric Workflow) (HDAEAGAG)
Keywords
Where Ecodocx is headquartered
LocationHeadquarters
- HQ city
- Boston
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Ecodocx business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D
Revenue model
- Professional Services - Implementation: End-to-end implementation services for OpenText products including business analysis, architecture design, installation, configuration, integration, testing, custom programming, staff training, and go-live support. Revenue is generated through project-based engagements.
- Managed Support Services: Ongoing support and maintenance services for existing OpenText solutions including ticket resolution per SLA, system monitoring, health checks, and advisory. Offered as monthly retainer or scalable service plans starting from 10 hours/month.
- Advisory and Consulting Services: Advisory sessions provided as yearly subscription service or one-time engagements to advise on existing or planned OpenText solutions.
- Training Services: Custom training sessions for all OpenText product versions, including crash courses for business and technical users and administrators. Training available on-site, at Boston location, or remote via WebEx.
- Upgrade and Migration Services: Software version upgrades and migration services to help customers move to latest supported OpenText releases, including cloud migration assistance.
- Team Augmentation: Extending in-house team manpower during short- or long-term engagements by providing OpenText expertise, skills, and co-development teams.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Managed Support - Entry Level |
| Subscription | Monthly | Managed Support - Fixed Price |
| Subscription | Annual | Advisory Services - Subscription |
| Other | Pay-as-you-go | Advisory Services - One-time |
| Other | Pay-as-you-go | Project-based Services |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels8 records
Ecodocx product offering
Product offeringCore offering
Ecodocx is an authorized OpenText services partner that delivers professional services around the OpenText enterprise content management (ECM) and customer communications management (CCM) product portfolio. Services span end-to-end implementation, managed support, version upgrades, cloud migration, advisory/consulting, and training, with a particular emphasis on SAP-integrated solutions such as Extended ECM for SAP, Archiving and Document Access for SAP, Exstream, and Document Presentment. The company does not resell OpenText software licenses, instead offering objective implementation and support expertise to enterprise and SMB customers.
Product overview
Ecodocx is an OpenText Services Provider offering professional services based on OpenText's portfolio of enterprise content management (ECM) and customer communications management (CCM) products. The company's offerings center on OpenText Exstream (formerly StreamServe/CCE) for customer communications, OpenText Content Suite Platform and Content Server for enterprise content management, and various Extended ECM add-ons for SAP and SuccessFactors integration. Ecodocx also provides services for OpenText Intelligent Capture (formerly Captiva) for document capture, OpenText Archiving and Document Access for SAP Solutions, and supporting modules like Brava! for CAD viewing and Blazon Enterprise for document transformation. The company offers a full range of professional services including advisory, implementation, training, managed support, and upgrade services across industries including utilities, insurance, telecom, healthcare, and manufacturing.
Differentiator
Problem solved
Functional benefit
Products and services
- OpenText Implementation Services
- OpenText Managed Support Services
- OpenText Upgrade Services
- OpenText Cloud Migration Services
- OpenText Advisory and Consulting Services
- OpenText Training Services
- Team Augmentation Services
- OpenText Health Check Service
Quantifiable outcome
- Reduced 65% of document processing time across several business divisions locations
- +3 more outcomes
Companies that use Ecodocx
Customer profileNamed customers24 records
Segments10 records
Ideal customer profiles3 records
Ecodocx technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration23 records
AI capability2 records
Feature10 records
Ecodocx partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered core.
- OpenTextcoreEcodocx is an authorized OpenText services partner providing professional services based on OpenText products for over 20 years. The partnership involves close cooperation with OpenText product engineering, product management, and customer support teams. Ecodocx helps OpenText support existing and new customers, and cooperates with OpenText to make products better with each version.
- SAPcoreEcodocx operates as an SAP partner with deep expertise in OpenText-SAP integrations including Extended ECM for SAP, Archiving and Document Access for SAP, Vendor Invoice Management, Document Presentment for SAP, and Extended ECM for SAP SuccessFactors. Works with SAP product teams for seamless integration implementations.
Scale indicators5 records
Recent moves5 records
Expansion highlights5 records
Ecodocx competitors and assessment
Company assessmentDirect peers
- Allgeier: Allgeier is a German-headquartered IT services group with strong OpenText and SAP practices delivering ECM, CCM, and document management implementations across Europe. It competes directly with Ecodocx for OpenText-led enterprise content management and SAP integration engagements, particularly with utility and insurance clients.
- msg group: msg is a German software and consulting firm with deep SAP and OpenText capabilities, including industry-specific ECM/CCM solutions for insurance, banking, and utilities. It is a comparable OpenText services partner with overlapping customer base and delivery model.
- Reply (Syskoplan Reply): Reply operates a dedicated SAP and OpenText consulting practice (historically Syskoplan Reply) delivering enterprise content management and customer communications implementations. It is a direct competitor for OpenText/SAP integration projects in mid-market and large enterprise segments.
- SVA System Vertrieb Alexander: SVA is a Germany-based IT solutions provider with significant OpenText and SAP expertise, offering ECM, archiving, and document management services to enterprise customers. It is a comparable mid-sized OpenText services partner in the DACH region.
- PRODYNA: PRODYNA is a European IT consultancy specializing in enterprise content, SAP, and OpenText implementations. It competes with Ecodocx in delivering Extended ECM for SAP and related professional services to mid-market and enterprise customers.
Broad incumbents
- NTT DATA Business Solutions (itelligence): NTT DATA Business Solutions (formerly itelligence) is a global SAP-focused SI with OpenText Extended ECM and document management capabilities. It is a broader incumbent serving the same SAP-anchored enterprise content management buyer as Ecodocx.
- Deloitte (OpenText practice): Deloitte operates a large global SAP and OpenText alliance practice serving Fortune 500 enterprises with ECM, CCM, and content migration programs. It is a broader incumbent that overlaps with Ecodocx on large-scale SAP/OpenText transformation deals.
- Accenture (OpenText alliance): Accenture is a global SI with a strategic OpenText alliance delivering enterprise content management, customer communications, and SAP integration services. It represents a broader incumbent alternative for large enterprises evaluating OpenText implementation partners.
- Atos (Eviden): Atos/Eviden is a global digital services firm with SAP and enterprise content management capabilities, including OpenText-related services for regulated industries. It is a broad incumbent competitor for large ECM transformation engagements.
Emerging players
- metaphacts: metaphacts is a smaller, specialized partner in the OpenText ecosystem with capabilities adjacent to Extended ECM and knowledge graph-driven content management. It is an emerging niche player with partial overlap in the OpenText services landscape where Ecodocx operates.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Ecodocx social profiles
Digital presenceEcodocx financial estimates
Financial estimateRevenue estimate
Valuation estimate
Ecodocx leadership team
Management profileNumber of profiles
Profiles1 record
Ecodocx funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Ecodocx M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Ecodocx
What does Ecodocx do?
Ecodocx is an authorized OpenText services partner that delivers professional services around the OpenText enterprise content management (ECM) and customer communications management (CCM) product portfolio. Services span end-to-end implementation, managed support, version upgrades, cloud migration, advisory/consulting, and training, with a particular emphasis on SAP-integrated solutions such as Extended ECM for SAP, Archiving and Document Access for SAP, Exstream, and Document Presentment. The company does not resell OpenText software licenses, instead offering objective implementation and support expertise to enterprise and SMB customers.
Is Ecodocx a public or private company?
Ecodocx is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Ecodocx founded?
Ecodocx was founded in 2009. It employs 11 to 50 people.
Where is Ecodocx based?
Ecodocx is headquartered in Boston, United States, in the North America region.
How does Ecodocx make money?
Six revenue lines are on record. Professional Services - Implementation is the primary driver. The others are managed Support Services, advisory and Consulting Services, training Services, upgrade and Migration Services and team Augmentation.
Who are Ecodocx's main competitors?
Direct peers on record are Allgeier, msg group, Reply (Syskoplan Reply), SVA System Vertrieb Alexander and PRODYNA. Broad incumbents are NTT DATA Business Solutions (itelligence), Deloitte (OpenText practice), Accenture (OpenText alliance) and Atos (Eviden). metaphacts is listed as an emerging player.
Does Ecodocx have an API?
No public API is recorded for Ecodocx.
What industry is Ecodocx in?
Ecodocx's product category is Enterprise Content Management Services. Its primary akta.pro industry code is HDAEAGAB, Enterprise Content Management (ECM) Suites, with a secondary code of HDAEAGAD, Document Capture, Scanning, OCR/ICR & Intelligent Document Processing (IDP). Its NAICS code is 541511 and its SIC code is 7371.