North Staffordshire Combined Healthcare NHS Trust
North Staffordshire Combined Healthcare NHS Trust is a publicly funded NHS provider delivering mental health, learning disability, substance misuse and primary care services to approximately 464,000 people in Stoke-on-Trent and North Staffordshire from around 30 sites, including Harplands Hospital and several GP practices.
- Company typePublic
- Founded2001
- HeadquartersTrentham, United Kingdom
- Headcount1,001–5,000
- GTM typeB2C
- OfferingServices
What North Staffordshire Combined Healthcare NHS Trust does
North Staffordshire Combined Healthcare NHS Trust is a publicly funded statutory NHS body that provides mental health, learning disability, substance misuse and primary care services across Stoke-on-Trent and North Staffordshire, serving a catchment of approximately 464,000 people from around 30 sites. Its main inpatient facility is Harplands Hospital (opened 2001) and it also operates GP surgeries, community teams, and a Single Point of Access supported by 24/7 crisis resolution via NHS 111. The trust received an overall 'Outstanding' rating from the Care Quality Commission in 2019, with primary care services at Moorcroft and Moss Green rated Outstanding for Well-led in November 2021.
Its technology stack centres on the PatientAide patient portal (provided by Dedalus and integrated with the NHS App), supporting appointment access, care plans, medications and questionnaire completion, plus integrations with Fitbit and Garmin wearables, the One Health and Care shared record system, and an AWS-hosted encrypted UK data environment. Supplementary digital assets include the All-Age Wellbeing Portal, the 'Combined Minds' AI-enabled risk management training platform, the Combined Virtual Reality (CVR) programme on Apple Vision Pro and Meta Quest Pro (including the FRED dementia/delirium learning film), and a Combinations podcast. Capital investment in Project Chrysalis (£15 million) is converting Harplands dormitory wards into single en-suite bedrooms.
The trust's commercial model is fundamentally a public-sector commissioning arrangement: services are free at the point of use and funded by NHS England, Integrated Care Boards and Clinical Commissioning Groups, with supplementary income from charitable donations through the Combined Charity (registered charity 1057104) and modest professional services revenue such as the National Neuropsychiatry Conference (£150 + VAT per attendee). Recent activity includes the August 2026 transfer of the Transforming Care Programme from Midlands and Lancashire Commissioning Support Unit and the PatientAide NHS App integration, signalling incremental service-line and digital channel expansion within the NHS commissioning envelope.
North Staffordshire Combined Healthcare NHS Trust firmographics
Firmographics- Name
- North Staffordshire Combined Healthcare NHS Trust
- Legal name
- North Staffordshire Combined Healthcare NHS Trust
- Website
- https://combined.nhs.uk
- Company type
- Public
- Founded year
- 2001
- Operating status
- Operating
- Headcount range
- 1,001–5,000 employees
- Short description
- North Staffordshire Combined Healthcare NHS Trust is a publicly funded NHS provider delivering mental health, learning disability, substance misuse and primary care services to approximately 464,000 people in Stoke-on-Trent and North Staffordshire from around 30 sites, including Harplands Hospital and several GP practices.
- Ownership category
- akta.pro rank
North Staffordshire Combined Healthcare NHS Trust industry classification
Industry- Product category
- Mental Health Services
- NAICS
- Offices of Physicians, Mental Health Specialists (621112), Psychiatric and Substance Abuse Hospitals (62221), Ambulatory Health Care Services (621), Offices of Mental Health Practitioners (except Physicians) (621330)
- SIC
- Services-Hospitals (8060), Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Health Services (8000)
- akta.pro primary industry
- Independent Primary Care Practices (HLAFAGAA)
Keywords
Where North Staffordshire Combined Healthcare NHS Trust is headquartered
LocationHeadquarters
- HQ city
- Trentham
- HQ country
- United Kingdom
- HQ region
- Europe
Offices2 records
Markets served
North Staffordshire Combined Healthcare NHS Trust business model
Business model- GTM type
- B2C
- Offering type
- Services
Revenue model
- NHS Commissioning: Publicly funded NHS services commissioned by NHS England, Integrated Care Boards (ICBs), and Clinical Commissioning Groups. Core funding from government NHS allocations.
- Charitable Donations: Combined Charity accepts donations to improve care and experience of service users. Funds used for equipment, training, research, and facility improvements beyond NHS provision.
- Conference Revenue: National Neuropsychiatry Conference generates revenue through attendee fees at £150 + VAT per person with group discounts.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | National Neuropsychiatry Conference |
Go-to-market motion1 record
Distribution channels6 records
Marketing channels11 records
North Staffordshire Combined Healthcare NHS Trust product offering
Product offeringCore offering
North Staffordshire Combined Healthcare NHS Trust is a publicly funded NHS Trust providing mental health, learning disability, substance misuse, and primary care services across North Staffordshire and Stoke-on-Trent, serving approximately 464,000 people from around 30 sites including the main Harplands Hospital. Services include inpatient and community mental health care, CAMHS, crisis resolution and home treatment, learning disability and autism support, substance misuse treatment, and GP surgeries, complemented by digital patient engagement platforms (PatientAide and the All-Age Wellbeing Portal) and immersive VR training tools.
Product overview
North Staffordshire Combined Healthcare NHS Trust operates a digital health platform primarily centred on PatientAide, a patient-facing portal enabling appointment booking, health record access, and care team communication. The platform integrates with NHS App, Fitbit, Garmin devices, and YouTube. Supporting modules include the All-Age Wellbeing Portal for community mental health self-management, Combined Minds for AI-powered risk management training, and Combined Virtual Reality for immersive VR-based staff training and patient wellbeing experiences. Additional initiatives include Project Chrysalis (£15M inpatient facility upgrade) and the Combinations Podcast for mental health education. The trust provides mental health services, learning disability services, substance misuse services, and primary care through GP practices across Staffordshire.
Differentiator
Problem solved
Functional benefit
Brands
- PatientAide: A secure mobile and web-based patient engagement platform enabling better communication between healthcare providers and patients
- Combined Charity
- Combined Virtual Reality (CVR)
- Project Chrysalis
- ELEVATE
- Wellbeing Portal
Products and services
- Adult Mental Health Services Inpatient and community mental health services for adults including treatment for depression, anxiety, psychosis, eating disorders, self-harm, and recovery-focused care across North Staffordshire.
- Children and Adolescent Mental Health Services (CAMHS) Specialist mental and emotional health support for children and young people up to 18 years and their families, covering depression, anxiety, eating disorders, and trauma.
- Learning Disability and Autism Services Specialist learning disability and autism support including the Transforming Care Programme focused on community-based care and reducing hospital admissions for individuals with learning disabilities and autistic people.
- Substance Misuse Services Treatment and recovery support services for substance misuse, including harm reduction interventions.
- Primary Care (GP) Services General practice services delivered through trust-operated GP surgeries, including Moorcroft and Moss Green, integrated with mental health and community services.
- Crisis Resolution and Home Treatment Service 24/7 mental health crisis support service providing urgent assessment and home-based treatment, accessible by calling NHS 111 and selecting the mental health option.
- Single Point of Access Service Central telephone contact point for treatment queries and referrals, available Monday to Friday 9am-5pm on 0800 0328 728.
- All-Age Wellbeing Portal A digital self-management platform for mental health and wellbeing, accessible to all ages, providing resources and tools for mental health self-management in the community, with support from Combined Healthcare and partner organisations.
- PatientAide Portal A secure web and mobile patient engagement portal built on Dedalus infrastructure enabling patients to view health records, book appointments, message their care team, complete questionnaires, and connect personal health devices (Fitbit, Garmin). Integrated with the NHS App.
- National Neuropsychiatry Conference Annual professional conference for consultants, GPs, nurses, and allied health professionals focused on neuropsychiatry, with attendee fee of £150 + VAT per person and group discounts.
- Combined Charity Registered charity (number 1057104) linked to the trust that accepts donations to fund equipment, training, research, and facility improvements beyond NHS provision.
Quantifiable outcome
- CQC Outstanding overall rating (2019)
- +3 more outcomes
Companies that use North Staffordshire Combined Healthcare NHS Trust
Customer profileNamed customers3 records
Segments6 records
Ideal customer profiles6 records
North Staffordshire Combined Healthcare NHS Trust technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration6 records
AI capability4 records
Feature6 records
North Staffordshire Combined Healthcare NHS Trust partnerships and signals
Strategic signalPartnerships
Twelve partnerships are on record, tiered core, strategic and minor.
- DedaluscoreDedalus provides the PatientAide portal integrated with NHS App. Director Mark Rearden stated commitment to supporting trust's digital ambitions and national NHS App strategy.
- NHS Shropshire, Telford and Wrekin Integrated Care Board (ICB)coreCommissioning decision led to Transforming Care Programme transfer from Midlands and Lancashire Commissioning Support Unit to Combined Healthcare. Service remains commissioned by this ICB.
- Staffordshire UniversitystrategicPartnership for Mental Health Reflections multimedia exhibition celebrating NHS 75th anniversary, featuring video testimonies and virtual reality experience.
- Midlands and Lancashire Commissioning Support Unit (MLCSU)minorPrevious host of Transforming Care Programme prior to national closure of commissioning support units. Working closely during transition period.
- Changes Health & WellbeingstrategicPartnership for ELEVATE youth council, involving young people aged 13-21 in service redesign, recruitment, and co-production.
- The Carers TruststrategicPartnership ensuring Triangle of Care principles are embedded within trust culture for carer support.
- North Staffs Carers AssociationcoreLocal charity providing support and advice to carers. Joint referral pathway and information sharing.
- University Hospitals of North Midlands NHS Trust (UHNM)corePartnership providing range of clinical and non-clinical services supporting UHNM.
- Staffordshire and Stoke-on-Trent Integrated Care SystemcoreTrust participates in partnership boards with health, social care, independent and voluntary sector organisations. Leadership role in local Integrated Care System.
- Amazon Web Services (AWS)coreCloud storage solution for clinical systems. All data remains in UK and is encrypted both in transit and at rest. AWS provides infrastructure without access to decryption keys.
- Hugh JamesminorEvent sponsor for 9th National Neuropsychiatry Conference alongside MEDICE and North Staffordshire Combined Healthcare NHS Trust.
- MEDICEminorEvent sponsor for 9th National Neuropsychiatry Conference alongside Hugh James and North Staffordshire Combined Healthcare NHS Trust.
Scale indicators8 records
Recent moves7 records
Expansion highlights6 records
North Staffordshire Combined Healthcare NHS Trust competitors and assessment
Company assessmentMarket position
Competitive moat7 records
Key highlights6 records
Customer concentration
North Staffordshire Combined Healthcare NHS Trust social profiles
Digital presenceNorth Staffordshire Combined Healthcare NHS Trust compliance and trust
Trust signalCompliance2 records
North Staffordshire Combined Healthcare NHS Trust financial estimates
Financial estimateRevenue estimate
Valuation estimate
North Staffordshire Combined Healthcare NHS Trust leadership team
Management profileNumber of profiles
North Staffordshire Combined Healthcare NHS Trust subsidiaries and ownership
Company hierarchySubsidiaries1 record
North Staffordshire Combined Healthcare NHS Trust funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
North Staffordshire Combined Healthcare NHS Trust M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about North Staffordshire Combined Healthcare NHS Trust
What does North Staffordshire Combined Healthcare NHS Trust do?
North Staffordshire Combined Healthcare NHS Trust is a publicly funded NHS Trust providing mental health, learning disability, substance misuse, and primary care services across North Staffordshire and Stoke-on-Trent, serving approximately 464,000 people from around 30 sites including the main Harplands Hospital. Services include inpatient and community mental health care, CAMHS, crisis resolution and home treatment, learning disability and autism support, substance misuse treatment, and GP surgeries, complemented by digital patient engagement platforms (PatientAide and the All-Age Wellbeing Portal) and immersive VR training tools.
Is North Staffordshire Combined Healthcare NHS Trust a public or private company?
North Staffordshire Combined Healthcare NHS Trust is a public company. It is classified as state government owned and is currently operating.
When was North Staffordshire Combined Healthcare NHS Trust founded?
North Staffordshire Combined Healthcare NHS Trust was founded in 2001. It employs 1,001 to 5,000 people.
Where is North Staffordshire Combined Healthcare NHS Trust based?
North Staffordshire Combined Healthcare NHS Trust is headquartered in Trentham, United Kingdom, in the Europe region.
How does North Staffordshire Combined Healthcare NHS Trust make money?
Three revenue lines are on record. NHS Commissioning is the primary driver. The others are charitable Donations and conference Revenue.
Does North Staffordshire Combined Healthcare NHS Trust have an API?
No public API is recorded for North Staffordshire Combined Healthcare NHS Trust.
What industry is North Staffordshire Combined Healthcare NHS Trust in?
North Staffordshire Combined Healthcare NHS Trust's product category is Mental Health Services. Its primary akta.pro industry code is HLAFAGAA, Independent Primary Care Practices. Its NAICS code is 621112 and its SIC code is 8060.