What Matrix Sistemas does

Matrix Sistemas e Serviços Ltda, trading as Matrix Saúde, is a Brazil-based, privately held software company founded in 1983 and headquartered in São Paulo. The company develops and supports a specialized suite of laboratory information management and middleware software for the Brazilian clinical diagnostics market, serving outpatient, hospital-integrated, and reference/support laboratories across both private and public (SUS) healthcare networks. Matrix's systems process over 40 million examinations monthly for hundreds of laboratories and major hospital networks, making it one of the most operationally scaled diagnostic-IT vendors in Brazil.

The product architecture centers on Matrix Diagnosis, a modular Laboratory Information System (LIS) that manages the full exam lifecycle from appointment scheduling and patient registration through sample collection, processing, quality control, reporting, and insurance billing. It is complemented by an integrated middleware platform — Matrix Connect (over 1,000 equipment drivers and more than 150 software integration drivers, communicating via the proprietary Matrix Protocol / RCB-ENV file-exchange standard), Matrix QC (web-based internal and external quality control with Westgard Rules, Levey-Jennings analytics, and integrations to Bio-Rad Unity and Controllab), and Matrix Workflow (sample lifecycle and sorotheca management) — together with Matrix BI for indicator analysis and Matrix Portal/Matrix Net for patient and physician web access. The suite supports integration with hospital information systems (AGHU, SIGA), electronic medical records, and health-insurance platforms, and is maintained in alignment with Brazilian regulatory requirements (ANVISA RDC 786/2023, RDC 302/2005, LGPD) and PALC/ONA/ISO 15189 accreditation frameworks.

Matrix operates a direct, sales-led enterprise go-to-market with no disclosed resellers or channel partners: it engages laboratories consultatively through account managers and solutions staff (e.g., a Gerente de Relacionamento e Soluções), coordinates implementation and training with its own multidisciplinary teams, and provides tiered post-go-live support with optional 24x7 coverage. Revenue is generated through recurring software licensing/subscription contracts for the LIS and middleware modules, supplemented by professional services for implementation, configuration, and training. Pricing is quote-based and not publicly disclosed; the customer reference set is anchored by flagship relationships such as DB Diagnósticos do Brasil, a support-laboratory network operating 40+ regional units. No external funding rounds, M&A activity, or leadership transitions are disclosed.

Name

Matrix Sistemas

Legal name

MATRIX SISTEMAS E SERVIÇOS LTDA

Website

https://matrixsaude.com

Company type

Private

Founded year

1983

Operating status

Operating

Headcount range

51–100 employees

Short description

Matrix Sistemas (Matrix Saúde) is a Brazil-based, privately held software company founded in 1983 that develops a modular LIS and middleware suite — Matrix Diagnosis, Connect, QC, Workflow, BI, and Portal — for clinical analysis, hospital, and reference laboratories across Brazil's private and public healthcare sectors.

Ownership category

akta.pro rank

Product category

Laboratory Information Systems (LIS) Software

NAICS

Software Publishers (51321)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Clinical Laboratory LIS (Core Lab/Hospital Lab) (HLACAMAA)

akta.pro secondary industries

Quality, Compliance & Validation Software for Labs (GxP/CSV, eQMS for QC Labs) (HLAGAJAI), Quality Management & Regulatory Compliance (CLIA/CAP/ISO) for Labs (HLACAMAH)

Keywords

• Laboratory information systems
• Diagnostic medicine software
• Clinical laboratory automation
• LIS middleware integration
• Medical laboratory management

Headquarters

HQ city

São Paulo

HQ country

Brazil

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales

Revenue model

1. Software Licensing and Subscription: Matrix offers its suite of laboratory management software products (LIS, Connect, QC, Workflow, BI, Portal) to clinical analysis laboratories. Given the context of specialized enterprise software with implementation, support, and ongoing updates, the revenue model is subscription/licensing-based with annual or multi-year contracts. Clients receive unlimited support within business hours with optional 24x7 coverage.
2. Professional Services (Implementation & Training): Implementation services including installation, configuration, and user training are provided as part of the deployment process. Training is provided by Matrix's multidisciplinary teams to ensure effective system adoption.

Go-to-market motion2 records

Distribution channels2 records

Marketing channels6 records

Core offering

Matrix Sistemas develops and licenses the Matrix Saúde software suite for clinical analysis laboratories, centered on the Matrix Diagnosis Laboratory Information System (LIS) that manages the entire workflow from patient scheduling and sample collection through processing, quality control, reporting, and health insurance billing. The suite is complemented by Matrix Connect (instrument interfacing middleware), Matrix QC (quality control with Westgard Rules), Matrix Workflow (sample lifecycle), Matrix BI (dashboards), and Matrix Portal/Net (web portals for physicians, patients, and partner laboratories), all deployed directly with implementation, training, and ongoing support.

Product overview

Matrix Sistemas offers a complete portfolio of laboratory management software under the Matrix Saúde brand, centered around the Matrix Diagnosis LIS platform with integrated middleware suite (Matrix Connect, Matrix QC, Matrix Workflow) and analytics tools (Matrix BI). The product architecture consists of a core laboratory information system complemented by specialized modules for equipment interfacing, quality control management, sample workflow, business intelligence, and web portals. The company has over 40 years of experience developing solutions for diagnostic medicine, with products processing over 40 million exams monthly across hundreds of laboratories and hospital networks in Brazil.

Differentiator

Problem solved

Functional benefit

Brands

• Matrix Diagnosis: LIS (Laboratory Information System) software for managing laboratory processes from scheduling to report delivery.
• Matrix QC
• Matrix Connect
• Matrix Workflow
• Matrix BI
• Matrix Middleware

Products and services

• Matrix Diagnosis (LIS) Laboratory Information System (LIS) that automates all daily processes of clinical analysis laboratories, managing data from appointment scheduling through report emission. Covers patient scheduling and registration, sample collection, processing, quality control, reporting, insurance and SUS billing, online health plan authorization, barcode label printing, queue management, TAT tracking, and internet report delivery. Suitable for clinical analysis labs, diagnostic imaging centers, hospital labs, and support/reference labs (public or private).
• Matrix Connect Software that manages communication between the Matrix Diagnosis LIS and analytical instruments, functioning as the laboratory middleware/broker. Includes more than 1,000 equipment drivers and more than 150 software integration drivers using the proprietary Matrix RCB/ENV file-exchange protocol, with delta-check alerts, result standardization dictionaries, formula conversion, automatic release based on flags and patient data, and support laboratory integration.
• Matrix QC Web platform for centralized management and analysis of internal quality control results applied to laboratory equipment. Integrates control results directly from devices, performs automatic analysis, and generates reliable results. Features include unit-productivity analysis, user permission levels, control lot traceability, mean and standard deviation calculation, Youden and Levey-Jennings charts, technical and managerial review indicators, coefficient of variation analysis, and automated Westgard Rules monitoring. Integrates with Bio-Rad Unity and Controllab for external quality control.
• Matrix Workflow Workflow and sample lifecycle management module that ensures all examinations on a sample are performed by the end of the laboratory flow. Manages the sorotheca (sample repository) so that samples can be located as needed across the workflow.
• Matrix BI Business Intelligence solution that extracts data from the Matrix Diagnosis LIS and organizes it into analytics cubes for laboratory-focused indicator analysis. Provides BI dashboards and KPI extraction to support strategic and operational decision-making across laboratory units.
• Matrix Portal Web portal hosted on the laboratory's infrastructure allowing partner/support laboratories to consult sample flow, results, and quality control information through system-to-system communication with the Matrix platform.
• Matrix Net Real-time web portal for patients and physicians to access test results with two-factor authentication upon result release. Provides physician-focused result panels and microbiology panels, result comparison with previous data, and improved transparency and communication between laboratory, healthcare professionals, and patients.

Quantifiable outcome

• Over 40 million examinations processed monthly through Matrix systems across hundreds of laboratories and major hospital networks.
• +5 more outcomes

Named customers2 records

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration10 records

AI capability4 records

Feature8 records

Partnerships

Six partnerships are on record, tiered flagship and core.

• DB Diagnósticos do BrasilflagshipStrategic or Co-development PartnerDB Diagnósticos do Brasil is a flagship reference customer and strategic partner of Matrix, operating as one of the largest support/reference laboratory networks in Brazil with over 40 regional units. DB uses the full Matrix suite including Diagnosis, Matrix Connect, Matrix QC, and Matrix Portal. The partnership serves as a primary market reference for Matrix's capabilities in the support laboratory segment, with DB sharing expertise through joint content and case study publications.
• Bio-Rad (Unity Software)coreTechnology or IntegrationMatrix QC integrates with Bio-Rad's Unity software for quality control data management. This integration allows control results from Bio-Rad (and other manufacturers) to be transferred to Unity for interlaboratory analysis and global mean comparisons. The integration is a core differentiator for Matrix QC's external quality control capabilities.
• ControllabcoreTechnology or IntegrationMatrix QC has integration with Controllab's external quality control program. The internal control integration with Controllab is live, and a driver for proficiency control results export is on the product roadmap. Controllab is a leading provider of proficiency testing and quality control solutions for Brazilian clinical laboratories.
• ISQua/EEA (International Society for Quality in Health Care External Evaluation Association)coreOthersISQua/EEA is the international body that accredits laboratory accreditation programs. Both PALC (SBPC) and ONA accreditation programs hold ISQua recognition. Matrix software supports laboratories in meeting the documentation, traceability, and process control requirements of these accredited programs.
• PALC (Programa de Acreditação de Laboratórios Clínicos - SBPC)coreOthersPALC is the clinical laboratory accreditation program of the Brazilian Society of Clinical Pathology / Laboratory Medicine (SBPC). It holds ISQua/EEA recognition. Matrix software supports laboratories seeking PALC accreditation by providing the documentation, traceability, and quality control tools required.
• ONA (Organização Nacional de Acreditação)coreOthersONA is Brazil's National Accreditation Organization, offering accreditation for healthcare organizations including laboratories. ONA accreditation holds ISQua/EEA recognition. Matrix software supports ONA compliance through process standardization, audit trails, and quality management tools.

Scale indicators6 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Orchard Software: Specialized LIS vendor focused on clinical and hospital laboratories in the US market. Directly comparable to Matrix in target customer (clinical labs, hospitals) and core LIS + QC + middleware product positioning.
• SCC Soft Computer: Specialized LIS vendor serving hospital and reference laboratories with end-to-end workflow, middleware, QC, and portal modules. Directly comparable to Matrix Diagnosis/Connect/QC/Portal in product scope and target customer (clinical and hospital labs).
• Data Innovations: Laboratory middleware vendor with equipment interfacing and middleware capabilities (comparable to Matrix Connect). Closely comparable to Matrix in the middleware layer, with strong position in instrument driver management and QC data automation.

Broad incumbents

• LabWare: Global LIMS vendor with broad enterprise footprint across laboratory types. Comparable to Matrix as a LIMS/LIS software publisher serving regulated lab environments, though LabWare operates at much larger international scale and across multiple industries beyond clinical diagnostics.
• Sunquest Information Systems: Established LIS and diagnostic informatics vendor serving hospitals, reference labs, and molecular diagnostics worldwide. Comparable to Matrix as a comprehensive clinical LIS suite with middleware and analytics, though with broader global reach.

Regional players

• Pixeon: Brazilian healthcare IT vendor offering LIS, RIS/PACS, and hospital information systems. Comparable to Matrix as a domestic Brazilian healthcare software publisher with overlapping customer base in hospitals and diagnostic providers.
• MV Sistemas (MV Saúde): Brazilian healthcare management systems provider serving hospitals and clinical laboratories. Comparable to Matrix in the Brazilian healthcare IT market with overlapping customer segments, though broader in scope (HIS, EHR, LIS).
• Clinipam / WBC Software: Brazilian LIS software vendor targeting clinical analysis laboratories with workflow and reporting capabilities. Comparable to Matrix as a domestic LIS competitor serving Brazilian ambulatory and hospital labs.

Others

• Bio-Rad Laboratories (Unity QC): Clinical diagnostics and QC software provider whose Unity Real Time platform is integrated with Matrix QC. Comparable as a partner in Matrix's QC ecosystem, and an adjacent player in laboratory quality management and proficiency testing.

Emerging players

• CrelioHealth (formerly CrelioHealth/Lab Lite): Cloud-native LIS and diagnostic practice management platform targeting labs globally. Comparable to Matrix as a clinical LIS, but differentiated by modern cloud/SaaS delivery, mobile-first UX, and lower-cost subscription pricing attractive to mid-market labs.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Customer concentration

• LinkedInlinkedin.com/company/matrixsistemas
• Instagraminstagram.com/matrixsaude

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Matrix Sistemas