Living Options Devon

What Living Options Devon does

Living Options Devon, now operating as Disability Together, is a registered charity (number 1102489) and Company Limited by Guarantee (4925281) founded in 1990 and headquartered in Exeter, United Kingdom. The organisation supports Disabled and d/Deaf people across Devon and beyond through a portfolio of direct services including a disability advice line, independent advocacy (delivered as part of the Devon Advocacy Consortium), counselling, peer support (Time to Talk), travel confidence coaching, sight and hearing loss services, victim services, and countryside mobility through all-terrain scooter hire at over 60 scenic sites. It serves two distinct segments: individual Disabled and d/Deaf service users, and businesses and public sector organisations seeking accessibility and disability training.

The business model is hybrid. Service-user-facing activities are funded primarily through grants and charitable donations, alongside Devon Advocacy Consortium funding and NHS Devon ICB routed services. A separate B2B revenue stream is generated from training and consultancy fees, including access audits, deaf and disability awareness training, walk and talk audits, DVSA accredited bus driver training, and the Oliver McGowan Mandatory Training in Learning Disability and Autism, for which Disability Together is the only NHS Devon ICB recommended provider in Devon. A secondary commercial stream comes from Countryside Mobility membership and pay-as-you-go hire fees. The organisation distributes through a telephone advice line, on-site business training delivery, physical mobility sites, and an NHS Devon ICB referral pathway. Go-to-market is community-led, relying on word-of-mouth, social media, newsletters, and partnership referrals rather than paid acquisition.

The operating geography is primarily Devon, with service reach stated as "Devon and beyond," particularly for countryside mobility. Recognised customer logos span NHS Devon ICB, National Trust, Crosscountry, GWR, Forestry England, Moors Valley Country Park, Kents Cavern, Durlston Country Park, Haldon Forest Park, Geevor Tin Mine, Royal Albert Memorial Museum, and Princesshay Exeter. The organisation holds Disability Confident Leader, Mindful Employer, Advocacy QPM, and Fundraising Regulator accreditations, and reports a 96% service-user recommendation rate for 2024-25. No technology platform, proprietary software, or artificial intelligence capability is disclosed; the operation is service-led, with 11-50 employees.

Name

Living Options Devon

Legal name

Disability Together

Website

https://livingoptions.org

Company type

Private

Founded year

1990

Operating status

Operating

Headcount range

11–50 employees

Short description

Disability Together (formerly Living Options Devon) is a Devon-based registered charity providing advocacy, counselling, accessibility training, and countryside mobility services to Disabled and d/Deaf people, and sole NHS Devon ICB approved provider of Oliver McGowan Mandatory Training in the region.

Ownership category

akta.pro rank

Product category

Disability Support and Advocacy Services

NAICS

Services for the Elderly and Persons with Disabilities (62412), Other Individual and Family Services (624190)

SIC

Services-Social Services (8300)

akta.pro primary industry

Disability Services & Independent Living Support (BPAGACAG)

akta.pro secondary industries

Disability Services & Independent Living Support (BPAGAEAG), Special Education, Disability Support & Inclusive Education Nonprofits (BPAGADAH)

Keywords

• Disability support services
• Independent advocacy
• Accessibility training
• Disability awareness
• Countryside mobility hire

Headquarters

HQ city

Exeter

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others

Revenue model

1. Charitable funding and grants: Receives funding from Devon Advocacy Consortium and NHS Devon ICB for delivery of mandated training and advocacy services.
2. Training and consultancy fees: Generates revenue from businesses and organizations for accessibility audits, disability awareness training, and Oliver McGowan Mandatory Training.
3. Donations and fundraising: Accepts donations from individuals and corporate partners to support charitable activities.
4. Countryside mobility membership/hire fees: Offers mobility scooter hire with membership or pay-as-you-go options at over 60 scenic sites.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels7 records

Core offering

Disability Together (formerly Living Options Devon) is a Devon-based charity delivering direct support services for Disabled and d/Deaf people, including advocacy, counselling, wellbeing support, travel assistance, countryside mobility scooter hire, sight and hearing loss services, and victim support. It also sells accessibility services to businesses and public sector organisations, including access audits, disability and deaf awareness training, walk and talk audits, DVSA-accredited bus driver training, and the Oliver McGowan Mandatory Training on Learning Disability and Autism, for which it is the sole NHS Devon ICB-recommended provider.

Product overview

Disability Together (formerly Living Options Devon) offers a comprehensive portfolio of services for Disabled and d/Deaf people in Devon and beyond. The core services include: advice and wellbeing support through a dedicated advice line; advocacy services as part of the Devon Advocacy Consortium; counselling; Time to Talk peer support; Travelling with Confidence transport assistance; Countryside Mobility (all-terrain mobility scooter hire at 60+ scenic sites); sight and hearing loss services; victim services; and health and wellbeing support. For businesses, the organization provides accessibility services including access audits, deaf awareness training, disability awareness training, walk and talk audits, DVSA accredited bus driver training, and Oliver McGowan Mandatory Training (the only NHS Devon ICB recommended provider for this). The organization also offers volunteering opportunities including the Disability Ambassador program. The portfolio operates as a unified charity service model rather than a software platform.

Differentiator

Problem solved

Functional benefit

Products and services

• Advice and Wellbeing Service Telephone and email advice line helping disabled and d/Deaf people access support and advice services.
• Advocacy Services Independent advocacy delivered as part of the Devon Advocacy Consortium, helping disabled and d/Deaf people have a voice in decisions affecting their lives.
• Counselling Services Counselling support for disabled people and those with long-term health conditions.
• Time to Talk Peer support service providing someone to talk to, offering emotional support and companionship.
• Travelling with Confidence Support for disabled people to travel on public transport with confidence.
• Countryside Mobility All-terrain mobility scooter hire at over 60 scenic sites across Devon and beyond, available through membership or pay-as-you-go hire options.
• Sight and Hearing Loss Service Specialised support services for people with sight and hearing impairments, including BSL users and those with hearing loss.
• Victim Services Support services for disabled people who have been victims of crime.
• Meet New People / Club Services Service helping disabled people meet new people and join clubs in their community.
• Access Audits Business accessibility assessments to help organisations improve physical and digital accessibility.
• Deaf Awareness Training Training to help businesses become more aware of deaf and hard of hearing customers and employees.
• Disability Awareness Training Training to help businesses understand and accommodate disabled people.
• Walk and Talk Audits Advisory walking tours to identify accessibility improvements for disabled visitors.
• DVSA Accredited Bus Driver Training DVSA accredited training for bus drivers to improve accessibility awareness and skills.
• Oliver McGowan Mandatory Training Mandatory training in Learning Disability and Autism, for which Disability Together is the sole NHS Devon ICB-recommended provider in Devon.
• Health and Wellbeing Services Support services to help disabled people look after their health and wellbeing.

Quantifiable outcome

• 96% of service users would recommend their services
• +1 more outcomes

Named customers12 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• NHS Devon ICBcoreStrategic or Co-development PartnerNHS Devon Integrated Care Board has approved Disability Together as the sole recommended provider for delivery of the Oliver McGowan Mandatory Training in Learning Disability and Autism in Devon. This is a strategic partnership requiring specific NHS accreditation.

Scale indicators7 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Scope: Scope is the leading UK disability charity providing advice, information, and support to disabled people. Directly comparable as a national disability-focused nonprofit offering advocacy, information services, and policy influence.
• RNID (Royal National Institute for Deaf People): RNID is a major UK charity supporting deaf people and those with hearing loss through advice, campaigning, and services. Directly comparable given Disability Together's substantial sight and hearing loss service offering and BSL user focus.
• RNIB (Royal National Institute of Blind People): RNIB is the UK's leading sight loss charity, providing advice, accessibility services, and advocacy for blind and partially sighted people. Directly comparable for the parallel sight loss support segment that Disability Together addresses.
• Mencap: Mencap is the leading UK charity for people with learning disabilities, delivering advocacy, support services, and training. Directly comparable given Disability Together's role delivering OMM training in Learning Disability and Autism for NHS Devon.
• Sense: Sense supports people with complex disabilities, including those who are deafblind, through services, advice, and campaigning. Directly comparable as a UK disability charity providing advocacy and complex disability support.
• Leonard Cheshire: Leonard Cheshire is a major UK disability charity providing supported living, advocacy, and employment services for disabled people. Comparable as a multi-service disability nonprofit serving individuals with diverse impairments.
• Disability Rights UK: Disability Rights UK is a UK charity and campaign organisation led by disabled people, providing advice, advocacy, and policy work. Directly comparable as an advocacy-led disability organization, though operating at a national rather than regional level.
• Centre for Accessible Environments: CAE is a UK charity that provides access consultancy, audits, and disability awareness training to organisations. Directly comparable to Disability Together's B2B access audits and disability awareness training offering.
• Action on Hearing Loss (now RNID): Historical peer duplicate of RNID noted - kept for completeness as RNID remains the closest national peer to Disability Together's Deaf awareness training and BSL user services.

Regional players

• Henshaws: Henshaws is a regional UK charity supporting people with sight loss and other disabilities across the North of England. Comparable as a multi-service disability charity providing advice, training, and community services.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/livingoptions
• YouTubeyoutube.com/@disabilitytogether
• Facebookfacebook.com/livingoptionsdevon
• LinkedInlinkedin.com/company/disability-together
• Instagraminstagram.com/disability.together

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Living Options Devon