Town of Tillsonburg

What Town of Tillsonburg does

The Town of Tillsonburg is a municipal corporation established under Ontario municipal law, located in Oxford County, Ontario, with a population of nearly 20,000 residents. It delivers the full scope of statutory local government services — property taxation, building and development permits, by-law enforcement, recreation programming, libraries, cemeteries, social services coordination, and infrastructure maintenance (roads, sidewalks, water/wastewater in partnership with Oxford County, and transit via the T:GO sub-brand). Fire and emergency response is delivered through Tillsonburg Fire Services (28 on-call volunteer firefighters plus professional communicators), whose Fire Communications division also dispatches 24/7 fire calls for 38 other fire stations across Ontario, generating inter-municipal service revenue.

The Town wholly owns two operating subsidiaries: Tillsonburg Hydro Inc., a regulated Ontario Energy Board electricity distributor serving approximately 8,600 customers across 24 square kilometres with five powerline technicians and nine fleet vehicles, and Tillsonburg Non-Profit Housing Corporation, which provides Rent-Geared-to-Income, Affordable Housing, and Market Rent units. The Town's economic development function actively markets the 140-acre Van Norman Innovation Park, leveraging the Highway 3 corridor location, no development charges for industrial tenants (per By-Law 2024-067), town-wide fiber, and proximity to the PowerCo Canada (Volkswagen-backed) battery plant in St. Thomas.

Revenue is generated through property taxation (primary source, administered by the Finance Department), user fees and service charges (building permits, business licenses, marriage/lottery/pet licenses, zoning), one-time development charges paid by developers under Ontario's Development Charges Act, recreation program fees, and transfer station tipping fees for the Oxford County facility at 50 Newell Road. Channels include the Town Hall Customer Service Centre at 10 Lisgar Avenue (Mon-Fri 8:00-5:00), department offices, online services and mobile app (iOS/Android), and Oxford County partnerships for specialized services. The Town is currently exploring a strategic collaboration with ERTH Power Corporation that would consolidate Tillsonburg Hydro under the ERTH brand to serve 33,000 customers across 16 communities, address an estimated $29M stand-alone investment requirement, and make the Town the second largest of 10 ERTH shareholders.

Name

Town of Tillsonburg

Legal name

Town of Tillsonburg

Website

https://tillsonburg.ca

Company type

Public

Founded year

1825

Operating status

Operating

Headcount range

101–250 employees

Short description

The Town of Tillsonburg is an Ontario municipal corporation serving nearly 20,000 residents with statutory local government services, a regulated electricity distribution subsidiary, fire dispatch services to 38 Ontario fire stations, and an active 140-acre industrial innovation park on the Highway 3 corridor.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Community Food and Housing, and Emergency and Other Relief Services (6242), Individual and Family Services (6241)

SIC

Services-Social Services (8300)

akta.pro primary industry

Housing & Neighborhood Services (Local Housing Programs) (BPAIACAJ)

akta.pro secondary industries

Community Development & Neighborhood Revitalization (CDBG, Place-Based Initiatives) (BPAIANAE), Community Centers & Neighborhood Support Services (BPAGAEAL)

Keywords

• Municipal government services
• Property tax administration
• Electricity distribution utility
• Recreation and culture programs
• Economic development services

Headquarters

HQ city

Tillsonburg

HQ country

Canada

HQ region

North America

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Property Taxes: Primary source of municipal revenue from residential and commercial property taxation, administered through the Finance Department.
2. User Fees and Service Charges: Fees for specific services including building permits, business licenses, marriage licenses, lottery licenses, pet licenses, zoning applications, and various permits and by-law enforcement.
3. Development Charges: One-time fees paid by developers to help finance municipal infrastructure and services needed to support new growth, as per Ontario's Development Charges Act.
4. Recreation Program Fees: Fees for recreation programs, facilities, and services including community centre, parks, Lake Lisgar Waterpark, and various recreational activities.
5. Transfer Station Tipping Fees: Fees for disposal of large items and construction/demolition materials at the Tillsonburg Transfer Station, operated for Oxford County residents.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels8 records

Core offering

The Town of Tillsonburg is a municipal government corporation in Oxford County, Ontario that delivers a wide range of civic services to its residents and businesses. Core offerings include property tax administration, fire and emergency response, building permits and inspections, recreation and culture programming, T:GO public transit, transfer station waste services, water/wastewater coordination, library services, and economic development support including the Van Norman Innovation Park industrial land offering. The town operates Tillsonburg Hydro Inc. as a wholly-owned subsidiary providing regulated electricity distribution to approximately 8,600 customers.

Product overview

The Town of Tillsonburg operates as a municipal government entity offering a unified web portal that provides access to a comprehensive suite of civic services and community resources. The website functions as a central hub connecting residents, businesses, and visitors with town departments including Fire Services, Public Works, Hydro Operations, Recreation and Culture, Economic Development, and various permitting and licensing services. Rather than a traditional product platform, the offering represents an integrated collection of municipal service delivery channels.

Differentiator

Problem solved

Functional benefit

Brands

• T:GO Transit: Local public transit service operated by the Town of Tillsonburg
• Tillsonburg Fire Services
• Tillsonburg Hydro

Products and services

• Tillsonburg Hydro Electricity Distribution Regulated electricity distribution service delivered by wholly-owned subsidiary Tillsonburg Hydro Inc. (THI) to approximately 8,600 customers across 22-24 square kilometres in the Town of Tillsonburg.
• Fire and Emergency Services Fire and rescue services delivered by 28 on-call volunteer firefighters led by a fire chief and two assistant chiefs, plus a Fire Communications division providing 24/7 fire dispatch to the Town and 38 other fire stations across Ontario.
• Building Permits and Inspections Building, demolition, sign, encroachment, and utility authorization permits plus zoning and minor variance applications administered through the Building Department at 519-688-3009 ext.4600.
• Recreation Programs and Facilities Recreation programming, facility access, and aquatic services at the Tillsonburg Community Centre, parks and trails, and Lake Lisgar Waterpark, available to residents and visitors.
• T:GO Transit Local public transit service operated by the Town under the T:GO Transit sub-brand for residents within Tillsonburg.
• Transfer Station Waste Services Yard waste, large item, and construction/demolition material drop-off facility at 50 Newell Road, operated by the Town for Oxford County residents on a tipping fee basis.
• Van Norman Innovation Park Industrial Land Master-planned industrial land offering targeting advanced manufacturing and food processing businesses, with fully serviced lots including water, sewer, hydro, natural gas, and ultra-high-speed fibre. Phase 1 sold out with Schep's Bakery and a 240,000 sqft plant underway.
• Property Tax Administration Annual property tax billing and collection for residential and commercial properties within the Town of Tillsonburg, administered through the Finance Department and supported by Development Charges By-Law No. 2024-067.
• Municipal Election and Internet/Telephone Voting

Named customers13 records

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Eleven partnerships are on record, tiered core and minor.

• ERTH Corporation / ERTH PowercoreStrategic or Co-development Partner · 1 September 2025Strategic collaboration being explored between Tillsonburg Hydro Inc. and ERTH Power Corporation to form a stronger 'Hometown Utility' serving 33,000 customers across 16 communities. The Town of Tillsonburg would become the second largest of 10 shareholders in ERTH Corporation. ERTH Power currently serves approximately 25,000 customers in communities including Aylmer, Port Stanley, Belmont, Ingersoll, Thamesford, and others. The collaboration aims to address capacity challenges requiring $29 million investment for Tillsonburg Hydro, address regulatory compliance, and stabilize utility rates.
• Paradigm Transportation Solutions LimitedcoreStrategic or Co-development PartnerRetained to develop the Town of Tillsonburg's first Transportation Master Plan (TMP). The Plan will consider town-wide needs for all modes of travel and guide future decisions on transportation improvements. Consultant Team Project Manager Kevin Jones leads the project.
• Intelivote Systems Inc.coreTechnology or IntegrationSelected to provide Internet and Telephone Voting system for the 2026 Municipal Election. Intelivote is a Canadian company specializing in election and voting technology that has provided secure voting solutions for Ontario municipalities for many years.
• KNY Architects Inc.minorImplementation/ SI/ Consulting PartnerRetained in January 2016 to develop a space needs assessment for the Town of Tillsonburg to evaluate current municipal facilities and land/interior space requirements for possible Town Hall construction.
• The Clarico Group IncminorImplementation/ SI/ Consulting PartnerPerformed the Recreation Culture and Parks Service Review (2020) - an independent, Ontario-based management consulting study conducted between October 2019 and April 2020.
• Archaeologix Inc.minorImplementation/ SI/ Consulting PartnerConducted salvage excavations at the Tillsonburg Indigenous Village archaeological site in late fall 2000 and spring 2001, documenting and excavating ten longhouse structures.
• Oxford County (Joint Municipal Plan)coreStrategic or Co-development PartnerOxford County municipalities (Blandford-Blenheim, East Zorra-Tavistock, Ingersoll, Norwich, South-west Oxford, Tillsonburg, Woodstock, and Zorra) developed a joint Community Safety and Wellbeing Plan as per the Police Services Act requirement for municipalities to develop plans by July 1, 2021.
• Long Point Region Conservation Authority (LPRCA)minorStrategic or Co-development PartnerCollaboration on stormwater management for Van Norman Innovation Park and environmental planning. Conservation Authority involved in stormwater quality control measures and tree replanting opportunities within the Innovation Park.
• AMO-LAS Canoe Procurement GroupminorChannel Partner/ Reseller/ DistributorParticipating agency in cooperative purchasing group for procurement of goods and services.
• Ontario Education Collaborative Marketplace (OECM)minorChannel Partner/ Reseller/ DistributorParticipating agency in OECM cooperative purchasing for procurement of goods and services.
• Elgin Middlesex Oxford Purchasing Co-operative (EMOP)minorChannel Partner/ Reseller/ DistributorParticipating member in EMOP cooperative purchasing alongside the Ontario Public Buyers Association (OPBA).

Scale indicators9 records

Recent moves7 records

Expansion highlights6 records

Regional players

• Town of Whitchurch-Stouffville: York Region town with a similar small-town character but rapid GTA-driven growth and industrial park development, making it a useful analogue for Tillsonburg's growth trajectory.
• Town of East Gwillimbury: High-growth York Region town experiencing rapid residential and industrial expansion, comparable to Tillsonburg as a small Ontario municipality managing above-average population growth and infrastructure scaling pressure.
• Town of New Tecumseth: Simcoe County town of similar population (~40,000) with Honda manufacturing anchor and active industrial land development, comparable to Tillsonburg's automotive-adjacent industrial base.
• Town of Lincoln: Niagara Region town of comparable population and industrial/agricultural profile that similarly pursues industrial attraction and growth planning within a larger regional framework.
• Town of Pelham: Niagara Region town of similar size to Tillsonburg (~18,000 residents) with comparable small-municipality service model and active economic development in the Niagara region.

Broad incumbents

• City of St. Thomas: Larger nearby municipality anchoring the Southwestern Ontario EV corridor through the PowerCo Canada battery plant. Comparable as a mid-sized Ontario city pursuing industrial growth, though with materially greater scale and resources than Tillsonburg.
• City of Stratford: Mid-sized Ontario city in Perth County with a diversified economic base and active economic development office. Comparable to Tillsonburg as a regional Southwestern Ontario municipality pursuing industrial and tourism investment.

Direct peers

• Town of Aylmer: Small Southwestern Ontario municipality that is a current shareholder community of ERTH Power Corporation, making it directly comparable to Tillsonburg in municipal-hydro utility structure and small-town service delivery model.
• Town of Ingersoll: Oxford County municipality of similar scale to Tillsonburg with a comparable industrial heritage (automotive parts manufacturing including CAMI/GM) and small-town municipal service delivery model.
• City of Woodstock: Largest municipality in Oxford County and direct neighbor to Tillsonburg. Comparable as a small Ontario city offering similar municipal services, industrial parks, and economic development programs targeting the same manufacturing base in Southwestern Ontario.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@TillsonburgON
• Xx.com/tillsonburgtown
• LinkedInlinkedin.com/company/townoftillsonburg

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Subsidiaries2 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Town of Tillsonburg