Epsom and St Helier University Hospitals

What Epsom and St Helier University Hospitals does

Epsom and St Helier University Hospitals NHS Trust is a publicly funded acute and community healthcare provider serving a catchment of more than 490,000 residents across south west London and north east Surrey, with nearly 900,000 patient visits per year delivered through two main hospitals (Epsom Hospital and St Helier Hospital with Queen Mary's Hospital for Children), The Malvern Centre at Sutton Hospital, and six community sites in Leatherhead, Dorking, Cobham, Wallington and South Wimbledon. The trust operates as a teaching hospital in partnership with St George's Medical School and is the lead partner in the Sutton Health and Care and Surrey Downs Health and Care integrated care partnerships, which deliver adult and children's community health services across multiple Primary Care Networks. Specialist tertiary assets include the South West Thames Renal and Transplantation Centre (supporting eight renal satellite units), the South West London Elective Orthopaedic Centre (SWLEOC), a regional lithotripsy unit, and a urology centre, alongside core acute services in cancer, pathology, surgery, gynaecology, maternity, cardiology, stroke, paediatrics and 24-hour A&E.

The trust's technology stack is anchored by the iClipPRO Electronic Patient Record (EPR) system, which consolidates medical history, investigation results and prescribed medications across the hospital group, and the MyCare St George's Epsom St Helier patient portal, which gives patients digital access to records and appointment management. Digital infrastructure is positioned to interoperate across the St George's, Epsom and St Helier Hospital Group formed in April 2025, of which the trust is a member alongside St George's Hospital and St George's Medical School. No public or partner-facing API, no AI/ML modalities and no SDK offerings are disclosed in the source material.

The business model is NHS block funding: the trust is a statutory public body under the National Health Service Act 2006, receiving the overwhelming majority of its income through NHS England allocations and Integrated Care Board contracts, with services free at point of use for UK residents. Marginal revenue streams include private patient services via The Northey Suite, visitor and staff parking tariffs (pay-as-you-go up to £20 daily, monthly staff permits), and charitable income via Epsom and St Helier Hospital Charity. Distribution is through GP referral pathways, self-referral for selected services, direct A&E access, and the two integrated care partnerships, with no traditional sales motion or go-to-market function.

Name

Epsom and St Helier University Hospitals

Legal name

Epsom and St Helier University Hospitals NHS Trust

Website

https://epsom-sthelier.nhs.uk

Company type

Public

Founded year

1999

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Epsom and St Helier University Hospitals NHS Trust is a publicly funded UK acute and community healthcare provider operating two main hospitals and six community sites, serving over 490,000 residents of south west London and north east Surrey with nearly 900,000 patient visits annually.

Ownership category

akta.pro rank

Headquarters

HQ city

Carshalton

HQ country

United Kingdom

HQ region

Europe

Offices8 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain

Revenue model

1. NHS Government Funding: Publicly funded healthcare service through NHS England and Department of Health allocation. Services are free at point of use for UK residents.
2. Charitable Donations and Fundraising: Epsom and St Helier Hospital Charity receives donations and fundraising contributions from the public to support improvements.
3. Private Patient Services: The Northey Suite provides private healthcare services for patients choosing private treatment.

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels9 records

Core offering

Epsom and St Helier University Hospitals NHS Trust operates a multi-site hospital network delivering acute and emergency care, specialist clinical services (cancer, surgery, gynaecology, maternity, renal, orthopaedic, cardiology, stroke, pathology, radiology, and paediatrics), and community health services across south west London and north east Surrey. The trust is a teaching hospital that partners with St George's Medical School for clinical education and research, and operates specialist centres including the South West Thames Renal and Transplantation Centre, the South West London Elective Orthopaedic Centre (SWLEOC), the Lithotripsy Unit, and the Centre of Pain Education (COPE).

Product overview

Epsom and St Helier University Hospitals NHS Trust operates a multi-site hospital network consisting of Epsom Hospital, St Helier Hospital with Queen Mary's Hospital for Children, and The Malvern Centre (Sutton Hospital). The trust provides an extensive range of clinical services including cancer, pathology, surgery, gynaecology, maternity, emergency departments (A&E), cardiology, stroke services, renal care, and orthopaedics through the South West London Elective Orthopaedic Centre (SWLEOC). The portfolio includes specialized centres such as the South West Thames Renal and Transplantation Centre, Lithotripsy Unit, Centre of Pain Education (COPE), and Urology Centre. Digital services include the MyCare Patient Portal for accessing health records. The trust also provides extensive support services including patient transport, language/interpreting services, PALS, patient information centres, chaplaincy, and disability support through DICE.

Differentiator

Problem solved

Functional benefit

Products and services

• Epsom Hospital
• St Helier Hospital and Queen Mary's Hospital for Children Largest hospital in the trust with 24-hour A&E, maternity unit, endoscopy unit, MRI and CT scanning, and diagnostic services. Home to the South West Thames Renal and Transplantation Centre and Queen Mary's Hospital for Children.
• The Malvern Centre (Sutton Hospital) Outpatient facility at Sutton Hospital housing the Centre of Pain Education (COPE), chronic fatigue syndrome clinics, and blood test (phlebotomy) services.
• Emergency Department (A&E) 24-hour accident and emergency departments at both Epsom and St Helier hospitals, available without prior referral for urgent and emergency care.
• Cancer Services Comprehensive cancer diagnosis and treatment services including chemotherapy, surgery, and cancer information and support centres, including the RAPID prostate diagnostic pathway.
• Maternity Services Obstetrics and maternity care including antenatal, birth centre, and neonatal services delivered across both Epsom and St Helier hospital sites.
• South West London Elective Orthopaedic Centre (SWLEOC) Specialist orthopaedic centre at Epsom Hospital providing elective orthopaedic services to patients from St George's, Croydon Health Services, Kingston, and Epsom and St Helier hospitals.
• South West Thames Renal and Transplantation Centre Specialist renal and kidney transplantation unit at St Helier Hospital, supporting eight renal satellite units across the south west London region.
• Pathology Services Comprehensive pathology diagnostic services including blood tests and laboratory analysis for inpatients, outpatients, and external requests.
• Radiology Services Diagnostic imaging including CT, MRI, ultrasound, and X-ray services delivered across the trust's hospital sites.
• Surgery Services General surgery and specialised surgical services including plastic surgery, oral and maxillofacial surgery, and ear, nose and throat surgery.
• Gynaecology Services Women's health gynaecology services including both NHS-funded care and private treatment options through The Northey Suite.
• Urology Centre Comprehensive urology services including RAPID prostate diagnostic care, stone unit with lithotripsy, laparoscopic surgery, female urology, and paediatric urology.
• Lithotripsy Unit Regional kidney stone treatment centre at Epsom Hospital providing lithotripsy, flexible ureterorenoscopy, laser lithotripsy, and percutaneous keyhole surgery (PCNL).
• Endoscopy Unit Digestive and respiratory system examination using fibre optic cameras at St Helier Hospital.
• Cardiology Services Heart diagnosis and treatment services including coronary care for inpatients and outpatients.
• Stroke and TIA Service Specialist stroke and transient ischaemic attack (TIA) diagnosis and treatment service.
• Centre of Pain Education (COPE) Chronic pain management education and treatment programme based at The Malvern Centre (Sutton Hospital).
• Paediatrics Children's health services including acute, community, and specialist paediatric care at Queen Mary's Hospital for Children.
• Critical Care and Intensive Care Unit Intensive care unit (ITU) and high dependency unit (HDU) for critically ill patients at trust sites.
• Palliative Care End-of-life care and support for patients with life-limiting conditions and their families.
• Sexual Health Services Sexual health testing, treatment, and advice including STI testing and contraception services, delivered as part of Sutton Health and Care.
• MyCare Patient Portal Digital patient portal allowing patients to access health records, view medical history, test results, prescribed medications, and manage appointments across St George's, Epsom and St Helier hospitals.
• Patient Advice and Liaison Service (PALS) Confidential on-the-spot help, advice, and problem resolution service for patients, families, and carers, providing information about trust services.
• The Northey Suite (Private Patient Services) Private patient services offering private healthcare treatment to patients choosing to pay for private care at the trust.
• Patient Transport Service Transport service for patients with genuine medical need who are unable to travel to hospital independently, including booking for outpatient appointments and services for patients registered with GP practices in Surrey Heartlands CCG.

Quantifiable outcome

• Nearly 900,000 patient visits annually
• +2 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Eight partnerships are on record, tiered core and minor.

• Sutton Health and CarecoreStrategic or Co-development Partner · 1 April 2019Pioneering partnership between GP federation in Sutton, London Borough of Sutton, South West London and St George's Mental Health Trust, and Epsom and St Helier hospitals. Provides community services in Sutton including adult care in homes, children's community health services, and sexual health services. Adult community services staff employed by Epsom and St Helier as part of the partnership.
• Surrey Downs Health and CarecoreStrategic or Co-development Partner · 1 April 2019Innovative partnership between three GP federations (GP Health Partners, Dorking Healthcare, Surrey Medical Network), CSH Surrey, Epsom and St Helier University Hospitals NHS Trust, and Surrey County Council (associate member). Provides adult community health services in Surrey Downs (Epsom, Dorking, East Elmbridge areas) through six Primary Care Networks.
• St George's Hospital and St George's Medical SchoolcoreStrategic or Co-development PartnerTeaching hospital partnership for education and training of tomorrow's doctors, nurses and health professionals. Epsom and St Helier support more medical students than any other teaching hospital in south London outside St George's Hospital.
• South West London Elective Orthopaedic Centre (SWLEOC)coreStrategic or Co-development PartnerBased at Epsom Hospital, SWLEOC provides orthopaedic services to patients from St George's, Croydon Health Services, Kingston hospitals in addition to Epsom and St Helier patients.
• Surrey and Borders Partnership NHS Foundation TrustminorStrategic or Co-development PartnerProvides acute inpatient psychiatric services from Epsom Hospital site.
• Epsom and St Helier Hospital CharitycoreOthersHospital charity receiving donations and fundraising to support improvements to patient experience and hospital facilities. Partners with trust for fundraising events, corporate partnerships, and legacy giving programs.
• Citizens Advice Bureau (Local)minorOthersPartnership with local Citizens Advice bureaux (Sutton, Morden, Croydon, Epsom and Ewell, etc.) to provide health information and support resources through hospital information centres.
• John's CampaignminorStrategic or Co-development PartnerTrust supports John's Campaign which recognizes the important role carers have in the lives of people living with dementia, welcoming carers to stay with and support loved ones during hospital admission.

Scale indicators5 records

Recent moves8 records

Expansion highlights6 records

Direct peers

• St George's University Hospitals NHS Foundation Trust: Major London teaching hospital trust that joined with Epsom and St Helier in April 2025 to form the St George's, Epsom and St Helier Hospital Group; operates comparable acute, emergency, and teaching services in the same region.
• Kingston Hospital NHS Foundation Trust: Nearby south London NHS acute hospital that refers patients to SWLEOC at Epsom Hospital; offers a comparable mix of A&E, maternity, and elective services to a similar suburban population.
• Croydon Health Services NHS Trust: South London NHS trust that also refers orthopaedic patients to SWLEOC; operates a multi-site general hospital with similar A&E, maternity, and community service portfolio.
• Royal Surrey NHS Foundation Trust: Surrey-based NHS teaching hospital trust providing comparable acute, cancer, and specialist services to a similar regional catchment overlapping with Epsom and St Helier's north east Surrey footprint.
• Chelsea and Westminster Hospital NHS Foundation Trust: London teaching NHS trust of comparable size and multi-site operating model; previously transferred sexual health services to Epsom and St Helier, evidencing direct service-area overlap and historical partnership.
• Frimley Health NHS Foundation Trust: Large multi-site NHS trust serving Surrey, Berkshire, and Hampshire with comparable acute hospital, community services, and integrated care partnership structure.
• Surrey and Sussex Healthcare NHS Trust: Surrey/Sussex NHS trust offering comparable acute general hospital and emergency services; provides acute inpatient psychiatric services from the Epsom Hospital site via partnership.

Broad incumbents

• Guy's and St Thomas' NHS Foundation Trust: Major central London academic NHS foundation trust with a broader portfolio of specialist and tertiary services; overlapping catchment in south London and a benchmark teaching-hospital peer.
• Imperial College Healthcare NHS Trust: Large London teaching hospital trust affiliated with a major medical school, providing comparable academic-NHS integration model and broad acute/specialty portfolio at greater scale.

Others

• Spire Healthcare: UK private hospital group; comparable to The Northey Suite private patient service at Epsom Hospital, representing the adjacent private-pay market the trust competes with for elective work.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/epsom_sthelier
• YouTubeyoutube.com/user/EpsomStHelierNHS
• Facebookfacebook.com/epsomsthelier
• LinkedInuk.linkedin.com/company/epsom-&-st-helier-university-nhs-trust

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Subsidiaries8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Epsom and St Helier University Hospitals