Alliance Ground International

What Alliance Ground International does

Alliance Ground International is a Miami-headquartered airport services company founded in 1987 that provides cargo handling, ground handling, passenger services, mail handling, and security services to commercial airlines and airport authorities at more than 60 airports across the United States and Canada. The company employs over 12,000 people and operates as a unified platform of five core service lines, with cargo handling ('AGI Cargo,' branded as 'The Cargo People') representing its flagship offering. AGI supplements its on-airport operations with a digital customer portal (AGIONE APP) for AWB tracking and MAWB payment services targeting shippers and freight forwarders. Technology deployment centers on operational safety, notably the implementation of Voxel's third-party Computer Vision AI platform at JFK Airport, which achieved a 91% reduction in recordable injuries over one year.

AGI generates revenue through contracted service agreements with airlines and airports across North America, operating as a direct service provider rather than a technology vendor. Pricing and contract terms are not publicly disclosed. Its go-to-market is direct enterprise sales to airline operators and airport authorities, complemented by industry positioning efforts such as board membership in the Miami Air Cargo Association and a cross-border cargo partnership with Atlantis Transportation Services/ACI Air Cargo. The company has pursued growth through M&A, acquiring Maestro International Cargo in October 2021 and Total Airport Services in May 2022.

The company is privately held and was acquired in January 2026 by Lone Star Funds (through an affiliate of Lone Star Fund XII), which acquired AGI from previous owners Greenbriar Equity Group and Audax Private Equity. Under new ownership, AGI has stated plans to scale operations and expand geographically into Europe, Canada, Mexico, and South America. Leadership includes CEO Jared Azcuy and CIO Edip Pektas.

Name

Alliance Ground International

Legal name

Alliance Ground International

Website

https://allianceground.com

Company type

Private

Founded year

1987

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

Alliance Ground International is a Miami-headquartered airport services company founded in 1987 that provides cargo handling, ground handling, passenger, mail, and security services to commercial airlines and airport authorities at more than 60 airports across North America with over 12,000 employees.

Ownership category

akta.pro rank

Product category

Airport Ground Services

NAICS

Support Activities for Air Transportation (4881), Airport Operations (48811), Other Support Activities for Air Transportation (488190)

SIC

Airports, Flying Fields & Airport Terminal Services (4581), Arrangement Of Transportation Of Freight & Cargo (4731)

akta.pro primary industry

Ground Handling (Ramp, Baggage, Turnaround) (THABAIAC)

Keywords

• Air cargo handling
• Ground handling services
• Airport passenger services
• Freight forwarding services
• Airport security services

Headquarters

HQ city

Miami

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Airport Services Revenue: AGI generates revenue through providing contracted airport services including cargo handling, ground handling, passenger services, mail handling, security, and hospitality services at airports. Revenue is derived from service contracts with airlines and airports across North America.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

Alliance Ground International provides contracted airport ground services to commercial airlines, airport authorities, and freight forwarders at more than 60 airports across the United States and Canada. Its service portfolio spans air cargo handling (branded AGI Cargo), aircraft ground handling and turnaround, passenger terminal services, airport security operations, and air mail handling, supported by a digital customer portal (AGIONE APP) for shipment tracking and documentation.

Product overview

Alliance Ground International operates as a unified platform of airport services with five core offerings: Cargo handling (branded as AGI Cargo, the company's flagship service known as 'The Cargo People'), Ground Handling, Passenger Services, Security Services, and Mail Handling. These services are delivered through a network spanning over 60 airports across the United States and Canada with more than 12,000 employees. The company also provides a digital customer portal (AGIONE APP) for AWB tracking and payment services. Services are primarily delivered to airlines, freight forwarders, and airports rather than as standalone software products.

Differentiator

Problem solved

Functional benefit

Products and services

• AGI Cargo AGI's primary cargo handling service providing ramp and warehouse cargo operations for airlines and freight forwarders at more than 60 airports across the United States and Canada.
• Ground Handling Ground handling services including aircraft turnaround support, baggage handling, and ramp operations at major North American airports for airline customers.
• Passenger Services Passenger service agents serve as airline representatives, providing customer check-in, boarding assistance, and terminal support with a focus on customer satisfaction at airports.
• Security Services Airport security services with globally recognized safety certifications, providing risk mitigation and compliance-focused security operations for airline customers at airports.
• Mail Handling Air mail processing and handling services for postal and airmail operations at North American airport facilities.
• AGIONE APP Digital customer portal for AWB tracking and MAWB payment services, enabling shippers and freight forwarders to track shipments and manage documentation online.

Quantifiable outcome

• 91% reduction in recordable injuries over one year at JFK Airport operation

Named customers1 record

Segments2 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability2 records

Partnerships

Two partnerships are on record, tiered core.

• Miami Air Cargo Association (MACA)coreStrategic or Co-development Partner · 2 February 2026MACA was established as a 501(c) non-profit organization in partnership with the Airforwarders Association. AGI serves as a board member alongside representatives from Sterling Transportation, Swissport, Cargo Solutions Network, and Miami-Dade Aviation Department. The association addresses truck congestion and improves operational efficiency at Miami International Airport, focusing on truck flow optimization, infrastructure management, and operational resilience.
• Atlantis Transportation Services/ACI Air CargocoreStrategic or Co-development Partner · 29 April 2025AGI partnered with Atlantis Transportation Services/ACI Air Cargo to provide unified end-to-end cargo solutions across Canada and the US. The collaboration combines AGI's ramp and warehouse expertise with ACI's freight handling and trucking capabilities, enabling efficient domestic and cross-border trucking options through major gateways including Miami, Chicago, New York, Newark, Montreal, and Toronto. This partnership follows AGI's recent cargo warehouse award at Toronto Pearson International Airport.

Scale indicators3 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Swissport International: Swissport is the world's largest airport ground services and cargo handling company, operating at ~300 airports globally with ~70,000 employees. It is AGI's most direct global competitor across cargo handling, ramp services, and passenger services, and represents the entrenched incumbent AGI would face in European expansion.
• Menzies Aviation: Menzies Aviation is one of the largest independent providers of ground handling, cargo, and fueling services, operating at 200+ airports globally. It competes head-to-head with AGI across the same customer base (commercial airlines) and service lines, including air cargo handling, ramp operations, and passenger services.
• Worldwide Flight Services (WFS): WFS is a leading global air cargo logistics and ground handling company operating at ~170 airports, with particular strength in cargo handling that mirrors AGI Cargo's positioning. WFS is owned by SATS and is one of AGI's principal competitors for cargo contracts at major international gateways.
• dnata: dnata is a Dubai-based global air services provider offering ground handling, cargo, and travel services at 130+ airports. As part of the Emirates Group, dnata competes with AGI in cargo handling and ramp operations and represents a key competitor in any Middle East/international expansion.
• PrimeFlight Aviation Services: PrimeFlight is a US-based aviation services company providing fueling, ground handling, and aircraft appearance services. It directly competes with AGI in North American ground handling and was referenced in connection with Alaska Airlines' London Heathrow cargo operations.
• Celebi Aviation Holding: Celebi is a Turkish-based global ground handling and cargo services company operating in Europe, India, and Africa. It is a comparable independent ground handler competing for the same airline customers and pursuing similar geographic expansion, making it a relevant peer for AGI's international growth ambitions.
• Air Serv Corporation: Air Serv is a US-based provider of aviation services including ground handling, passenger services, and security at airports. It is a smaller direct competitor in the North American market, making it relevant for assessing AGI's domestic competitive position.

Broad incumbents

• SATS Ltd: SATS is a Singapore-based market leader in gateway services and food solutions, owning WFS and operating ground handling across Asia-Pacific. It is a broader incumbent that competes in cargo handling and ground services globally, with deeper resources and Asia-Pacific reach than AGI.

Regional players

• Aviator Airport Alliance: Aviator Airport Alliance is a Nordic-based ground handling provider operating across Northern Europe. It is comparable to AGI as a mid-sized independent ground handler pursuing multi-airport service contracts, though its geographic focus on Northern Europe makes it more of a regional peer relevant to AGI's European expansion thesis.

Others

• FlightSafety International (part of Boeing): While primarily a pilot training organization, FlightSafety is adjacent in the broader aviation services ecosystem and shares some enterprise customers with AGI. Included as an adjacent ecosystem peer given shared airline customer relationships rather than direct service overlap.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/AllianceGroundInternational
• LinkedInlinkedin.com/company/alliance-ground-international

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds1 record

Investors2 records

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M&A2 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Alliance Ground International