East End Hospice

What East End Hospice does

East End Hospice, Inc. is a 501(c)(3) nonprofit hospice provider founded in 1991, certified by the New York State Department of Health and accredited by The Joint Commission since 1997. The organization delivers hospice care to terminally ill patients with a life expectancy of six months or less, serving the six easternmost Suffolk County townships on Long Island (Brookhaven, East Hampton, Riverhead, Shelter Island, Southampton, and Fishers Island) plus Fishers Island. Since inception it has served over 20,000 patients and families, with a reported caregiver satisfaction rating above 98.5%. It is the region's only independent, nonprofit hospice and was recognized as a New York State Top Ten Hospice Provider in 2021.

The service portfolio centers on three lines: (1) clinical hospice delivered at home and at the Kanas Center for Hospice Care, an eight-suite inpatient facility opened in March 2016 in Westhampton Beach; (2) bereavement services including the Zinberg Family Bereavement Center, individual and group counseling, and Camp Good Grief, a day camp for grieving children ages 4-17 marking its 30th anniversary in 2026; and (3) a diversified fundraising engine comprising the EEH Thrift Shop, Memorial Rock Garden dedications, the annual Box Art Auction and Gala, the Dining on the East End coupon program, and a planned giving program. The clinical technology stack is conventional (skilled nursing, hospice aides, social work, pastoral care, nutritional counseling) with no proprietary software or AI-driven care tools disclosed.

The economic model blends regulated fee-for-service with philanthropy. Medicare, Medicaid, and private insurance cover approximately 80% of patient care costs; no patient is billed for copays, deductibles, or charity care. The remaining ~20% clinical gap plus all bereavement and community programs are funded through charitable donations, planned giving, special events, and thrift shop proceeds. Distribution is referral-driven: any individual can refer a patient, and EEH maintains coordination partnerships with Southampton Hospital, Eastern Long Island Hospital, Peconic Bay Medical Center, Stony Brook Hospital, and several skilled nursing and assisted living facilities. The organization is led by President & CEO Mary Crosby (RN, MPH, CHPN) with a lean leadership team of approximately 11-50 staff, supplemented by trained volunteers.

Name

East End Hospice

Legal name

East End Hospice, Inc.

Website

https://eeh.org

Company type

Private

Founded year

1991

Operating status

Operating

Headcount range

11–50 employees

Short description

East End Hospice is a 501(c)(3) nonprofit founded in 1991 providing hospice care, inpatient services at the Kanas Center, and bereavement support including Camp Good Grief to terminally ill patients and families across eastern Long Island's six easternmost Suffolk County townships.

Ownership category

akta.pro rank

Product category

Hospice Care Services

NAICS

Nursing and Residential Care Facilities (623)

SIC

Services-Home Health Care Services (8082), Services-Nursing & Personal Care Facilities (8050)

akta.pro primary industry

Home Hospice Agencies (HLAFAEAC)

akta.pro secondary industries

Home Hospice (Routine Home Care) (HLADAHAA), Inpatient Hospice (General Inpatient Care) (HLADAHAB), Hospice Care in Assisted Living / Residential Care Facilities (HLADAHAE), Hospice Care in Nursing Facilities (SNF/NH Hospice) (HLADAHAD), End-of-Life 24/7 In-Home Care (Hospice Support) (HSABAHAG), End-of-Life Planning & Hospice/Palliative Care Coordination (HLADALAL)

Keywords

• Hospice care services
• Bereavement counseling
• Inpatient hospice care
• Pediatric grief support
• End-of-life care

Headquarters

HQ city

Westhampton Beach

HQ country

United States

HQ region

North America

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Others

Revenue model

1. Government Healthcare Reimbursement: Insurance covers approximately 80% of the cost of caring for patients through Medicare, Medicaid, and most private insurance plans. EEH accepts all patients regardless of insurance status and no patient or family ever receives a bill for care.
2. Charitable Donations: As a 501(c)(3) nonprofit, EEH relies heavily on charitable donations to sustain programs not covered by insurance including the Charity Care Program, Zinberg Family Bereavement Center, and Camp Good Grief.
3. Thrift Shop Proceeds: The East End Hospice Thrift Shop at 52 Old Riverhead Road generates revenue to support hospice programs. 100% of proceeds benefit East End Hospice's children's bereavement services. Store opened January 1997.
4. Special Events: Annual fundraising events including Box Art Auction ($100 benefit ticket price), Gala events, coupon booklets (Dining on the East End at $100/booklet), and Memorial Rock Garden donations ($250 per engraved stone).
5. Memorial/Rock Garden Dedication: Donors can dedicate personalized engraved stones for $250 to honor loved ones in the Memorial Rock Garden. Donations support hospice facility upgrades and program support.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels9 records

Core offering

East End Hospice is a 501(c)(3) nonprofit organization that provides hospice care to terminally ill patients on the East End of Long Island, both at home and at the Kanas Center for Hospice Care, the only inpatient hospice facility on the East End. The organization also delivers comprehensive bereavement support services through the Zinberg Family Bereavement Center, including adult counseling and Camp Good Grief for children, at no cost to the community.

Product overview

East End Hospice is a New York State certified nonprofit hospice provider offering a portfolio of interconnected end-of-life and bereavement services. The core offering comprises hospice care delivered both at home and at the Kanas Center for Hospice Care, an inpatient facility opened in 2016. Complementing clinical hospice services, the organization provides comprehensive bereavement support through counseling, the Zinberg Family Bereavement Center, and Camp Good Grief for children and teens. Revenue generation programs include a Thrift Shop, Memorial Rock Garden, Box Art Auction, Dining on The East End coupon program, and Planned Giving options. The organization serves Eastern Long Island and operates as the region's only independent, nonprofit hospice provider.

Differentiator

Problem solved

Functional benefit

Brands

• Kanas Center for Hospice Care: An inpatient hospice facility opened in 2016, providing care for patients whose symptoms cannot be managed at home.
• Zinberg Family Bereavement Center
• Camp Good Grief
• EEH Thrift Shop

Products and services

• Hospice Care (Home-Based) Home-based hospice care provided to terminally ill patients on the East End of Long Island by an interdisciplinary team, regardless of ability to pay.
• Kanas Center for Hospice Care Inpatient hospice facility providing 24/7 acute hospice care to terminally ill patients on the East End of Long Island; the only such inpatient hospice facility in the region.
• Adult Bereavement Counseling Free bereavement counseling services for adults who have lost loved ones, offered at the Zinberg Family Bereavement Center.
• Camp Good Grief A bereavement camp for children ages 6-17 who have experienced the death of a loved one, providing peer support and grief activities.
• East End Hospice Thrift Shop A thrift shop that raises funds to support East End Hospice's mission while offering donated merchandise to the community.
• Planned Giving Program Estate and planned giving program that allows donors to support East End Hospice through bequests, charitable gift annuities, and other planned gifts.
• Memorial Rock Garden A memorial garden where families can honor loved ones with engraved memorial rocks, supporting the hospice's fundraising efforts.
• Dining on The East End An annual fundraising dining event in which local restaurants partner with East End Hospice to raise funds for hospice care.
• Box Art Auction An annual art auction fundraiser featuring decorated boxes created by local artists to raise funds for East End Hospice.

Quantifiable outcome

• 98.5%+ caregiver satisfaction rating
• +2 more outcomes

Named customers2 records

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Twelve partnerships are on record, tiered core and minor.

• East End Fund for ChildrencoreStrategic or Co-development Partner · 25 June 2026Camp Good Grief joined the East End Fund for Children in 2026. The fund's Summer Round-Up campaign at Citarella markets encourages shoppers to round up donations, with proceeds shared equally among participating nonprofits. Over $500,000 raised since 2021.
• NHPCO (National Hospice and Palliative Care Organization)coreStrategic or Co-development PartnerEast End Hospice is an active member of NHPCO, the largest nonprofit membership organization representing hospice and palliative care programs and professionals in the United States. Membership provides access to resources, advocacy, and best practices in end-of-life care.
• The Joint CommissioncoreStrategic or Co-development PartnerEEH maintains Joint Commission Gold Seal accreditation since 1997, demonstrating compliance with rigorous healthcare quality and safety standards.
• We Honor Veterans ProgramcoreStrategic or Co-development PartnerEast End Hospice is a Level 2 partner in the We Honor Veterans program, a collaboration between the VA and NHPCO that empowers hospice professionals to meet the unique needs of dying veterans.
• Southampton HospitalminorChannel Partner/ Reseller/ DistributorPartner hospital for patient referrals and care coordination. EEH provides hospice services to residents who meet medical guidelines.
• Eastern Long Island HospitalminorChannel Partner/ Reseller/ DistributorPartner hospital for patient referrals and care coordination.
• Peconic Bay Medical CenterminorChannel Partner/ Reseller/ DistributorPartner hospital for patient referrals and care coordination. Includes Skilled Nursing Facility partnership.
• Stony Brook HospitalminorChannel Partner/ Reseller/ DistributorPartner hospital for patient referrals and care coordination.
• The Hampton Center for Nursing and RehabilitationminorChannel Partner/ Reseller/ DistributorLong-term care facility partner where EEH provides enhanced hospice services to residents.
• The Shores at Peconic LandingminorChannel Partner/ Reseller/ DistributorAssisted living facility partner for hospice care coordination.
• Riverhead Care CenterminorChannel Partner/ Reseller/ DistributorSkilled nursing facility partner for hospice care coordination.
• CitarellaminorGTM or Marketing PartnerCitarella Westhampton Beach partnered with East End Fund for Children for Summer Round-Up campaign benefiting Camp Good Grief and other local nonprofits.

Scale indicators8 records

Recent moves7 records

Expansion highlights5 records

Broad incumbents

• Amedisys Hospice: Amedisys is a publicly traded national hospice and home health provider with significant NY presence. Comparable to EEH as a Medicare-reimbursed hospice operator offering home hospice and palliative care, but at vastly larger scale and with for-profit incentives.
• Compassionate Care Hospice (Aveanna): Compassionate Care Hospice, now part of Aveanna Healthcare, is a national hospice operator with NY/NJ presence. Comparable to EEH on core hospice service line, referral model, and Medicare-driven revenue mechanics.
• VITAS Healthcare (Chemed Corp.): VITAS is the largest hospice provider in the US and operates across NY State. Comparable to EEH on hospice core service, clinical staffing model, and Medicare reimbursement mechanics, but as a national incumbent rather than community nonprofit.
• Gentiva Hospice: Gentiva is a national hospice provider with operations in NY. Comparable to EEH on hospice clinical delivery and reimbursement model, but as a for-profit incumbent rather than independent nonprofit.

Others

• National Hospice and Palliative Care Organization (NHPCO): NHPCO is the national trade and membership organization for hospice providers; EEH is an active NHPCO member. Not a direct competitor, but the relevant industry body whose standards, advocacy, and quality rankings (Hospice Honors) directly shape EEH's competitive positioning.

Direct peers

• Visiting Nurse Service of New York (VNSNY) Hospice: VNSNY is one of the largest not-for-profit home health and hospice providers in the NY metro area. Directly comparable to EEH as a nonprofit hospice offering home hospice, bereavement, and inpatient care across a defined service territory, with similar Medicare/Medicaid reimbursement mix and community-driven fundraising.
• Stony Brook Hospice: Stony Brook Hospice is the hospice arm of Stony Brook Medicine, an academic health system on Long Island. Comparable as an institutional hospice partner of EEH (referral source) and as a competing provider in overlapping Suffolk County territory.
• Good Shepherd Hospice: Good Shepherd Hospice is a nonprofit hospice on Long Island offering home hospice and bereavement services. Directly comparable to EEH as a community-rooted Long Island hospice with similar patient demographics, referral-driven GTM, and donor-supported programming.

Emerging players

• Moments Hospice: Moments Hospice is a regional hospice provider with footprint in parts of NY. Comparable to EEH as a community hospice operator with bereavement programming, though smaller and younger; useful as an emerging competitor or acquisitive peer.

Regional players

• Peconic Bay Home Health Services: Peconic Bay Medical Center's home health/hospice line (now part of Northwell) operates in the same Eastern Suffolk territory as EEH. Comparable as a competing hospice/home health provider anchored to a hospital system in the East End catchment.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/eastendhospice
• Facebookfacebook.com/eastendhospice

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about East End Hospice