Travelance

What Travelance does

Travelance Inc., founded in 2013 and headquartered in Hamilton, Ontario, is a Canadian insurance distributor specializing in travel and emergency medical insurance products for visitors to Canada, travelling Canadians, international students, and families seeking student accident coverage. The company offers four core product lines — Visitors to Canada Emergency Medical Insurance (VTC) with Essential and Premier tiers, Travel Right Insurance Plans (TRIPs) including a Youth sub-plan and All-Inclusive Canada coverage, Student Accident Plan (SAP), and International Student Travel Insurance Policy (ISP) with Smart and Smart-Plus tiers — all underwritten by Old Republic Insurance Company of Canada. Pricing varies by age, coverage amount, deductible, duration, and health status, with monthly payment options available for long-duration VTC policies and fixed pricing on SAP ($49.99/year).

The company's technology platform consists of a quote generation portal (quote.travelance.ca), the MyTL broker portal for partner self-service, an electronic claims submission system (eClaims), and an online training platform with CE accreditation for brokers. All products are sold through a hybrid distribution model: a direct-to-consumer online quote-and-buy channel and an indirect channel comprising more than 10,000 licensed insurance brokers, travel agents, and agencies across Canada. The company supports partners and customers in 23+ languages and provides 24/7 worldwide multilingual travel assistance. Travelance holds BBB accreditation, is registered with the Autorité des marchés financiers (AMF) in Quebec (Client Number 601870), and operates exclusively within the Canadian market.

Travelance earns revenue through commissions on insurance products underwritten by Old Republic, generated via its broker network and direct online channel. Its customer segments span visitors requiring super-visa-eligible coverage, Canadians travelling domestically or abroad, international students, youth travellers, and families, with 100,000+ clients served since inception and an over-90% claims paid rate. The company is privately held, bootstrapped, and founder-operated, with no disclosed external funding, M&A activity, or leadership changes in the source data.

Name

Travelance

Legal name

Travelance Inc.

Website

https://travelance.ca

Company type

Private

Founded year

2013

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Product category

Travel Insurance

NAICS

Agencies, Brokerages, and Other Insurance Related Activities (5242), Insurance Agencies and Brokerages (52421)

SIC

Insurance Agents, Brokers & Service (6411), Accident & Health Insurance (6321)

akta.pro primary industry

Travel Medical Insurance (Individual) (FSAIAEAI)

akta.pro secondary industries

Student & Study-Abroad Travel/Accident Insurance (FSAJAJAJ), International Student Health & Travel Insurance (EDAIAMAA)

Keywords

• Travel insurance
• Visitor insurance
• Student insurance
• Emergency medical insurance
• Insurance distribution

Headquarters

HQ city

Hamilton

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Others

Revenue model

1. Insurance Distribution / Brokerage: Travelance operates as an insurance distributor earning commissions from Old Republic Insurance Company of Canada on insurance products sold through their broker network and direct channels. Products include Visitors to Canada Emergency Medical Insurance, Travel Right Insurance Plans, Student Accident Plan, and International Student Travel Insurance Policy.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels5 records

Core offering

Travelance is a Canadian insurance distributor that sells a portfolio of travel, visitor, and student insurance products underwritten by Old Republic Insurance Company of Canada. Its core offerings include Visitors to Canada Emergency Medical Insurance (VTC), Travel Right Insurance Plans (TRIPs), Student Accident Plan (SAP), and International Student Travel Insurance Policy (ISP), distributed through a direct online portal and a network of over 10,000 licensed insurance brokers across Canada.

Product overview

Travelance is an insurance distributor offering a portfolio of four core travel and emergency medical insurance products underwritten by Old Republic Insurance Company of Canada. The product suite includes: Visitors to Canada Emergency Medical Insurance (VTC) with Essential and Premier tiers for visitors and super visa applicants; Travel Right Insurance Plans (TRIPs) with Travel, Youth, and All-Inclusive Canada sub-categories for Canadians travelling domestically or internationally; Student Accident Plan (SAP) providing accident coverage for children and students; and International Student Travel Insurance Policy (ISP) with Smart and Smart-Plus tiers for international students studying in Canada. All products are accessible through an online quote and broker portal, with select plans offering monthly payment options. The company distributes through a network of over 10,000 licensed insurance brokers across Canada, supported by 24/7 multilingual travel assistance.

Differentiator

Problem solved

Functional benefit

Products and services

• Visitors to Canada Emergency Medical Insurance (VTC) Emergency medical insurance for non-Canadian residents visiting Canada and individuals not eligible for government health insurance plans (GHIP). Super visa eligible when purchased according to Canadian government requirements. Offers Essential and Premier tiers with coverage amounts from $25,000 to $150,000 and durations up to 558 days.
• Travel Right Insurance Plans (TRIPs) Travel insurance for Canadians travelling outside their home province/territory or outside Canada with valid GHIP/UHIP. Includes single trip and multi-trip (annual) options across Travel, Youth (for travelers under 30), and All-Inclusive Canada sub-categories, covering emergency medical, trip cancellation/interruption, baggage, and evacuation.
• Student Accident Plan (SAP) Accident insurance providing financial protection for families against costs arising from a child's or student's physical accident. Priced at $49.99 per year, covers eligible children and students over 6 months and under 26 years of age with over 20 benefits available. Not available in Quebec.
• International Student Travel Insurance Policy (ISP) Comprehensive travel insurance for international students studying at Canadian schools, covering eligible spouses and dependents. Offers Smart Plan (for healthy students with no pre-existing conditions) and Smart-Plus Plan (includes coverage for stable pre-existing conditions controlled for 90+ days). Maximum limit of $2,000,000 with coverage up to 365 days per policy.

Quantifiable outcome

• Over 90% claims paid rate
• +3 more outcomes

Named customers5 records

Segments5 records

Ideal customer profiles6 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Feature5 records

Partnerships

One partnership is on record.

• Old Republic Insurance Company of CanadacoreStrategic or Co-development PartnerOld Republic Insurance Company of Canada (part of Old Republic International, one of the 50 largest publicly held insurance operations in North America) underwrites all Travelance insurance products including Visitors to Canada Emergency Medical Insurance Plans, Travel Right Insurance Plans, and Student Accident Plan. Has been providing insurance solutions since 1887 and travel insurance since 1978. Located in Hamilton, Ontario.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• TuGo: TuGo is a Canadian travel insurance specialist selling visitor, student, and outbound Canadian travel insurance through both direct and broker channels, making it the closest direct comparable to Travelance in product mix, customer segments, and distribution model.
• Pacific Blue Cross Travel Insurance: Pacific Blue Cross offers travel medical insurance for visitors to Canada and outbound Canadian travellers through provincial Blue Cross plans, directly overlapping Travelance's VTC and TRIPs product lines and broker distribution in western Canada.
• GMS Insurance (Group Medical Services): GMS is a Canadian not-for-profit insurer offering visitor-to-Canada and travel medical insurance, with a strong Saskatchewan broker network — directly comparable to Travelance in core product offering and broker-led distribution.
• TIC Travel Insurance: TIC is a Canadian travel insurance specialist selling visitor, student, and outbound travel coverage through broker channels, closely matching Travelance's product portfolio and broker-driven GTM in the Canadian market.
• 21st Century Travel Insurance: 21st Century Travel Insurance is a Canadian travel insurance provider selling visitor and outbound traveller policies via broker and direct channels — a comparable niche travel insurance distributor operating in the same regulatory environment as Travelance.
• Destination Travel Insurance: Destination Canada is a Canadian travel insurance distributor selling visitor-to-Canada, student, and outbound travel policies through brokers — closely comparable to Travelance across product mix, broker distribution, and target segments.

Broad incumbents

• Manulife Travel Insurance: Manulife is one of Canada's largest insurance carriers, offering travel medical insurance for visitors and Canadians alongside life, health, and wealth products. It competes with Travelance in the same product categories but with much broader distribution and capital.
• Allianz Travel Insurance Canada: Allianz Travel is a global travel insurance provider operating in Canada, offering visitor and outbound travel medical coverage. As a global incumbent, it overlaps with Travelance's product set but operates at significantly greater scale and with broader geographic reach.
• Sun Life Travel Insurance: Sun Life Financial offers travel medical insurance products in Canada as part of its broader insurance and wealth management portfolio. It competes with Travelance on visitor and outbound travel insurance but has materially larger scale and brand recognition.
• iA Financial Group (Industrial Alliance) Travel Insurance: iA Financial Group is a major Canadian insurer offering travel medical and insurance-of-persons products, directly competing with Travelance's VTC and outbound traveller products while operating a much larger, diversified insurance business.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/travelance.inc
• LinkedInlinkedin.com/company/travelance-insurance
• Xx.com/travelance_inc

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Travelance