Horizontech
Horizontech provides customized workflow automation, OCR-based document capture, healthcare claims processing and clerical outsourcing via its proprietary Xpertran platform, serving enterprise healthcare, government, financial and professional services clients in the United States.
- Company typePrivate
- Founded1998
- HeadquartersDanville, United States
- Headcount501–1,000
- GTM typeB2B
- OfferingSoftware
What Horizontech does
Horizontech is a US-based workflow automation and document processing services company founded in 1998 in Danville, Virginia, serving enterprise clients in healthcare, government, financial services, professional services and manufacturing. Its core offering is the proprietary Xpertran platform — a web-based, highly configurable software that automates complex, multi-system workflows and is delivered under a concierge service model with deployments typically completed in 60-90 days. The company builds on three decades of process expertise accumulated by founder and CEO Dave Zook, who founded the firm after running Corporate Services at National Processing Company.
The technology stack combines the Xpertran platform with proprietary OCR/ICR/OMR document capture, machine-learning-driven accuracy improvements, AI and Robotic Process Automation for workflow orchestration, and specialized sub-products (RMSLink for address management and FraudLink for HIPAA audit). SOC2 Type 2, HIPAA and HITECH certifications support regulated-industry sales. Documented engagements include 50 million-document digitization for CalPERS, California DMV processing, healthcare revenue cycle automation for University Medical Center Las Vegas, and a 20-year workflow partnership with Comdata in trucking-fleet payments.
Horizontech monetizes through a mix of subscription/managed services, professional services and clerical outsourcing under multi-year enterprise contracts, with pricing quoted per engagement. The company maintains 501-1000 employees across Virginia, Illinois, an at-home network and offshore locations, and runs direct enterprise sales targeting complex workflow buyers such as hospitals, payers, agencies and large banks.
Horizontech firmographics
Firmographics- Name
- Horizontech
- Legal name
- Horizontech, Inc.
- Website
- https://horizontech.com
- Company type
- Private
- Founded year
- 1998
- Operating status
- Operating
- Headcount range
- 501–1,000 employees
- Short description
- Horizontech provides customized workflow automation, OCR-based document capture, healthcare claims processing and clerical outsourcing via its proprietary Xpertran platform, serving enterprise healthcare, government, financial and professional services clients in the United States.
- Ownership category
- akta.pro rank
Horizontech industry classification
Industry- Product category
- Workflow Automation Software
- NAICS
- Computer Systems Design and Related Services (5415), Custom Computer Programming Services (541511), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373), Services-Computer Processing & Data Preparation (7374)
- akta.pro primary industry
- iBPMS (Intelligent BPM Suites) & Process Automation Suites (HDAEAHAG)
- akta.pro secondary industries
- Enterprise Work Management & Collaborative Workflow Platforms (HDAEAHAI), Workflow-Oriented Integration & Orchestration (HDAEAIAG), Workflow Automation for IT & Ops (Runbooks, Job Scheduling) (HDAEAHAH)
Keywords
Where Horizontech is headquartered
LocationHeadquarters
- HQ city
- Danville
- HQ country
- United States
- HQ region
- North America
Offices3 records
Markets served
Horizontech business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Infrastructure, Marketing or Sales
Revenue model
- Workflow Automation Solutions: Custom workflow automation solutions delivered through proprietary Xpertran platform, typically implemented as projects with ongoing support and maintenance components.
- Healthcare Claims Processing Services: Paper-to-electronic healthcare claims processing services including OCR data capture, validation, and EDI 837 output.
- Document Management and Digitization: Document imaging, scanning, indexing, and digitization services for paper documents and digital assets.
- Clerical Outsourcing: Outsourced clerical support services including data entry, document management, and back-office operations.
- Returned Mail Solutions: Returned mail processing, address research and update services for various industries including insurance and financial services.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Multi-year contract | Custom enterprise solutions with concierge service model |
Go-to-market motion2 records
Distribution channels1 record
Marketing channels5 records
Horizontech product offering
Product offeringCore offering
Horizontech delivers custom workflow automation, document management, data processing, and cloud-based solutions built on its proprietary Xpertran platform. The company combines OCR/ICR document capture, AI/RPA-driven workflow automation, and outsourced clerical services to automate paper-to-electronic processes, with deep specialization in healthcare claims processing, returned mail handling, and address standardization. Solutions are delivered to agencies and commercial markets through a 60-90 day rapid deployment model with concierge-level service.
Product overview
Horizontech offers a unified portfolio anchored by its proprietary Xpertran platform, a highly configurable web-based software that enables rapid deployment of customized workflow solutions. The platform integrates multiple service modules including a Capture Platform (for paper/electronic data conversion via OCR), Workflow Platform (AI and RPA-configured workflow management), Hosting Platform (document storage and access), and Reporting Platform (audit trails and analytics). These are complemented by core service offerings: Workflow Automation, Healthcare Claims Processing (P2E), Returned Mail Solutions, Customized Clerical Support, Document Imaging/Management, and Process Integration. Specialized sub-products include RMSLink (address management) and FraudLink (HIPAA audit technology). The architecture combines proprietary technology with outsourced clerical and at-home staffing to deliver end-to-end solutions across healthcare, government, finance, and manufacturing industries.
Differentiator
Problem solved
Functional benefit
Brands
- Xpertran: Proprietary web-based software platform that is highly configurable and customizable, allowing creation of solutions specific to client needs in short time frames. Offers workflow automation, OCR capabilities, and integration features.
- RMSLink
- FraudLink
Products and services
- Xpertran Proprietary web-based software platform that is highly configurable and customizable, enabling rapid deployment of tailored workflow solutions within 60-90 days for enterprise clients in healthcare, government, finance, and other industries.
- Workflow Automation
Quantifiable outcome
- 30x reduction in processing timeframes for financial services client
- +5 more outcomes
Companies that use Horizontech
Customer profileNamed customers8 records
Segments1 record
Ideal customer profiles4 records
Horizontech technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration2 records
AI capability7 records
Feature5 records
Horizontech partnerships and signals
Strategic signalScale indicators13 records
Recent moves6 records
Expansion highlights6 records
Horizontech competitors and assessment
Company assessmentDirect peers
- ABBYY: OCR, document AI, and process intelligence vendor with strong presence in claims processing, banking, and government. Comparable core technology to Horizontech's proprietary OCR engine and addresses similar paper-to-digital use cases.
- Parascript: Document capture and classification software with strong handwriting and forms recognition. Direct technology competitor to Horizontech's proprietary OCR/ICR/OMR engine, particularly for high-accuracy paper-to-electronic conversion.
- Tungsten Automation (formerly Kofax): Document capture, OCR/ICR, and intelligent automation platform widely used in financial services and healthcare. Overlaps directly with Xpertran's capture and workflow automation capabilities and serves a similar enterprise customer base.
- Hyland Software: Enterprise content services and document management platform (including OnBase and Alfresco). Comparable to Horizontech in document imaging, workflow, and process automation for regulated industries like healthcare and government.
- Datamatics: Global provider of intelligent automation, document processing, and BPM services with deep vertical expertise. Directly comparable to Horizontech's blend of OCR/data capture, workflow automation, and clerical outsourcing for regulated industries.
Broad incumbents
- Appian: Process automation and low-code platform with strong presence in regulated industries including government, healthcare, and banking. Provides an alternative to Xpertran for enterprises seeking packaged iBPMS-style solutions.
- Pegasystems: Low-code BPM and intelligent automation platform serving large enterprises in financial services, healthcare, and government. Competes with Horizontech in workflow automation and case management at a much broader enterprise scale.
- Iron Mountain: Physical and digital document management, storage, and workflow services company. Comparable to Horizontech in document imaging, secure storage, and records management for healthcare, government, and financial services.
- OpenText: Large enterprise content management and business process automation vendor with extensive regulated-industry footprint. Competes with Horizontech in document management, capture, and workflow, but at a much broader portfolio scale.
Emerging players
- Extract Systems: Specialized data extraction and document automation vendor focused on healthcare and government workflows. Comparable to Horizontech's claims processing and document digitization offerings, though with a narrower product footprint.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks5 records
Key highlights6 records
Customer concentration
Horizontech social profiles
Digital presenceHorizontech compliance and trust
Trust signalCompliance3 records
Horizontech financial estimates
Financial estimateRevenue estimate
Valuation estimate
Horizontech leadership team
Management profileNumber of profiles
Profiles4 records
Horizontech funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Horizontech M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Horizontech
What does Horizontech do?
Horizontech delivers custom workflow automation, document management, data processing, and cloud-based solutions built on its proprietary Xpertran platform. The company combines OCR/ICR document capture, AI/RPA-driven workflow automation, and outsourced clerical services to automate paper-to-electronic processes, with deep specialization in healthcare claims processing, returned mail handling, and address standardization. Solutions are delivered to agencies and commercial markets through a 60-90 day rapid deployment model with concierge-level service.
Is Horizontech a public or private company?
Horizontech is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Horizontech founded?
Horizontech was founded in 1998. It employs 501 to 1,000 people.
Where is Horizontech based?
Horizontech is headquartered in Danville, United States, in the North America region.
How does Horizontech make money?
Five revenue lines are on record. Workflow Automation Solutions are the primary driver. The others are healthcare Claims Processing Services, document Management and Digitization, clerical Outsourcing and returned Mail Solutions.
Who are Horizontech's main competitors?
Direct peers on record are ABBYY, Parascript, Tungsten Automation (formerly Kofax), Hyland Software and Datamatics. Broad incumbents are Appian, Pegasystems, Iron Mountain and OpenText. Extract Systems is listed as an emerging player.
Does Horizontech have an API?
No public API is recorded for Horizontech.
What industry is Horizontech in?
Horizontech's product category is Workflow Automation Software. Its primary akta.pro industry code is HDAEAHAG, iBPMS (Intelligent BPM Suites) & Process Automation Suites, with a secondary code of HDAEAHAI, Enterprise Work Management & Collaborative Workflow Platforms. Its NAICS code is 5415 and its SIC code is 7370.