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Cicero

Full company profile

uuid000ipex

Namestring
Cicero
Websiteurl
ciceroinc.com
Company typeenum
Private
Founded yearint
1988
Descriptiontext

Cicero Inc. is a U.S.-based, publicly listed (otcpink:CICN) software vendor founded in 1988 and headquartered in Cary, North Carolina. The company provides analytics and automation software designed to help organizations isolate process issues and automate employee tasks, positioning it in the desktop analytics, process discovery, and workforce automation category historically associated with contact-center and back-office operations.

Its core products center on capturing and analyzing desktop activity data to surface process inefficiencies, then triggering automated actions to streamline repetitive employee work. The technology stack integrates with operational systems to deliver task-level automation, though specific architectural details, proprietary components, and integration partners are not disclosed in the available source material. The company has executed at least one acquisition in the space — SOAdesk in January 2010 — to extend its automation footprint.

Cicero operates as a small for-profit entity with 11-50 employees and a lean executive team combining CEO and CFO responsibilities in a single role (John Broderick), plus a CRO/Head of Product (Todd Sherin) and a Chairman (John Steffens). Revenue mechanics, pricing model, customer segments, and go-to-market motion are not disclosed in the input; the only capital event on record is a $1M round in July 2015, and the source financials provided appear inconsistent with the company's scale and listing venue, suggesting data quality issues that would need to be resolved in primary diligence.

Ownership categoryenum
Headcount rangeband
11–50
akta.pro rankint
HeadquartersCary, United States
HQ citystring
Cary
HQ countrystring
United States
HQ regionstring
North America
Markets served

Serves global market

Keyword5 values
process analytics software, task automation software, business process monitoring, employee workflow automation, operations analytics platform
Industry4 codes
1Robotic Process Automation (RPA) Platforms
CodeHDAEAHABPrimaryYes
2Digital Process Automation (DPA) & Orchestration Suites
CodeHDAEAHAFPrimaryNo
3iBPMS (Intelligent BPM Suites) & Process Automation Suites
CodeHDAEAHAGPrimaryNo
4iPaaS & Workflow Automation
CodeBPAMAOABPrimaryNo
SIC code2 codes
  • Services-Computer Programming Services7371
  • Services-Computer Integrated Systems Design7373
Product category
Business Process Analytics Software
Social media profiles3 records
Cost components4 values
Personnel, Technology or R&D, Marketing or Sales, Operations
GTM typeB2B
B2B
Offering typeSoftware
Software
Core offering1 text field

Cicero provides analytics and automation software designed to help organizations isolate process issues and automate employee tasks. The software is intended for business process improvement and operational analytics use cases, with the company operating as a public, for-profit software vendor based in Cary, United States.

Differentiator
Functional benefit
Problem solved
Product and service1 record
1Process Analytics and Automation Software
Recent move4 records

Each record includes

Date, Type, Title, Description, Source

Expansion highlight3 records

Each record includes

Type, Description

Market position
Competitive moat4 records

Each record includes

Type, Details

Key highlights5 records

Each record includes

Headline, Details, Source

Customer concentration

Classification, Details

Ideal customer profile1 record

Each record includes

Profile, Firmographic size, Sales motion, Sales cycle length, Buying structure, Purchase trigger, Buyer persona, Geography, Industry vertical, Primary use case, Description, Pain points, Evidence proof points, Target buyer

Technology focused
Yes
API detail
Has APIbool
No

Docs URL, Description

AI maturity
App detail

Has app

Core technology
Revenue estimate
Valuation estimate
Number of profiles
Profiles3 records

Each record includes

Name, Designation, Designation category, Overview, Profile commentary, Source

No data
No data
Funding overview

Funding stage, Last funding date, Total funding USD

Funding rounds1 record

Each record includes

Round, Amount USD, Date, Pre money valuation, Total investors, Investors, News

Investors

Each record includes

Name, Type, Date of entry, Rounds participated, Website

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Each record includes

Name, Acquisition type, Announced date, Completed date, Status, Website, News

Investment

Each record includes

Name, Round, Announced date, Lead investor, Website, News

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Cicero

Business Process Analytics Softwareciceroinc.com

What Cicero does

Cicero Inc. is a U.S.-based, publicly listed (otcpink:CICN) software vendor founded in 1988 and headquartered in Cary, North Carolina. The company provides analytics and automation software designed to help organizations isolate process issues and automate employee tasks, positioning it in the desktop analytics, process discovery, and workforce automation category historically associated with contact-center and back-office operations.

Its core products center on capturing and analyzing desktop activity data to surface process inefficiencies, then triggering automated actions to streamline repetitive employee work. The technology stack integrates with operational systems to deliver task-level automation, though specific architectural details, proprietary components, and integration partners are not disclosed in the available source material. The company has executed at least one acquisition in the space — SOAdesk in January 2010 — to extend its automation footprint.

Cicero operates as a small for-profit entity with 11-50 employees and a lean executive team combining CEO and CFO responsibilities in a single role (John Broderick), plus a CRO/Head of Product (Todd Sherin) and a Chairman (John Steffens). Revenue mechanics, pricing model, customer segments, and go-to-market motion are not disclosed in the input; the only capital event on record is a $1M round in July 2015, and the source financials provided appear inconsistent with the company's scale and listing venue, suggesting data quality issues that would need to be resolved in primary diligence.

Cicero firmographics

Firmographics
Name
Cicero
Website
https://ciceroinc.com
Company type
Private
Founded year
1988
Headcount range
11–50 employees
Ownership category
akta.pro rank

Cicero industry classification

Industry
Product category
Business Process Analytics Software
SIC
Services-Computer Programming Services (7371), Services-Computer Integrated Systems Design (7373)
akta.pro primary industry
Robotic Process Automation (RPA) Platforms (HDAEAHAB)
akta.pro secondary industries
Digital Process Automation (DPA) & Orchestration Suites (HDAEAHAF), iBPMS (Intelligent BPM Suites) & Process Automation Suites (HDAEAHAG), iPaaS & Workflow Automation (BPAMAOAB)

Keywords

  • Process analytics software
  • Task automation software
  • Business process monitoring
  • Employee workflow automation
  • Operations analytics platform

Where Cicero is headquartered

Location

Headquarters

HQ city
Cary
HQ country
United States
HQ region
North America

Markets served

Cicero business model

Business model
GTM type
B2B
Offering type
Software
Cost components
Personnel, Technology or R&D, Marketing or Sales, Operations

Cicero product offering

Product offering

Core offering

Cicero provides analytics and automation software designed to help organizations isolate process issues and automate employee tasks. The software is intended for business process improvement and operational analytics use cases, with the company operating as a public, for-profit software vendor based in Cary, United States.

Differentiator

Problem solved

Functional benefit

Products and services

  • Process Analytics and Automation Software

Companies that use Cicero

Customer profile

Ideal customer profiles1 record

Cicero technology and API

Technology

Technology focussed Yes

API detail

Has API
No
API docs
API detail

Core technology

AI maturity

App detail

Cicero partnerships and signals

Strategic signal

Recent moves4 records

Expansion highlights3 records

Cicero competitors and assessment

Company assessment

Market position

Competitive moat4 records

Key highlights5 records

Customer concentration

Cicero social profiles

Digital presence

Cicero financial estimates

Financial estimate

Revenue estimate

Valuation estimate

Cicero leadership team

Management profile

Number of profiles

Profiles3 records

Cicero funding detail

Funding detail

Funding overview

Funding rounds1 record

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

Cicero M&A and investment

M&A and investment

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Cicero

What does Cicero do?

Cicero provides analytics and automation software designed to help organizations isolate process issues and automate employee tasks. The software is intended for business process improvement and operational analytics use cases, with the company operating as a public, for-profit software vendor based in Cary, United States.

When was Cicero founded?

Cicero was founded in 1988. It employs 11 to 50 people.

Where is Cicero based?

Cicero is headquartered in Cary, United States, in the North America region.

Does Cicero have an API?

No public API is recorded for Cicero.

What industry is Cicero in?

Cicero's product category is Business Process Analytics Software. Its primary akta.pro industry code is HDAEAHAB, Robotic Process Automation (RPA) Platforms, with a secondary code of HDAEAHAF, Digital Process Automation (DPA) & Orchestration Suites. Its SIC code is 7371.

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Live signals
RuntimewireOthello parent Cicero discloses $6.85 million round from 35 investorsCicero, Inc. disclosed a $6.85 million equity round from 35 investors in a Form D filed on August 3rd. The financing backs Othello, an AI sales-coaching platform that intervenes during live customer calls, following a pivot from celebrity avatars. The round's terms and valuation were not disclosed.Academia.eduAgentic Artificial Intelligence: Harnessing AI Agents to Reinvent Business, Work, and LifeThe article discusses advancements in artificial intelligence (AI) agents and agentic workflows, highlighting research, technical architectures, and industry case studies from 2022-2025. It covers key principles such as autonomy, goal formulation, and safety, with examples like AutoGPT and CICERO, emphasizing the evolution towards autonomous, goal-directed systems.GlobeNewswireMelissa’s Cicero API Powers Civic Engagement with Post-Election Legislative DataMelissa integrated Cicero API into its Data Quality Suite to match addresses to legislative districts at federal, state, and local levels. The API improves accuracy by 3% across 150 million addresses, adding 4.5 million precise records. It supports post-election advocacy and legal challenges to electoral maps.GlobeNewswireStrategic Acquisition of Cicero Brings Comprehensive Legislative Data Toolset to MelissaMelissa acquired Cicero, a database of elected officials and legislative districts, to expand its legislative data toolset. Cicero provides address-to-district matching and legislator lookups for the U.S., Canada, and several other countries. The acquisition aims to help organizations advocate for their causes.GlobeNewswireCicero, Inc. Receives 2018 CUSTOMER Magazine Product of the Year AwardCicero Inc. announced that TMC named its Cicero Insight product a 2018 CUSTOMER Product of the Year Award winner. The award recognizes vendors advancing call center, CRM, and teleservices industries. The winners will be published in the 2018 first-quarter issue of CUSTOMER magazine.GlobeNewswireCicero, Inc. Receives 2017 TMC Labs Innovation Award from CUSTOMER MagazineCicero Inc. announced that TMC's CUSTOMER magazine named its Cicero Insight analytics software a 2017 TMC Labs Innovation Award winner. The award recognizes the product's innovation and unique features, with CEO Rich Tehrani praising the achievement.GlobeNewswireCicero Participates in Enterprise License Sale with Leading Global BankCicero Inc. announced it participated in an enterprise software license sale with its UK partner for a worldwide banking concern. The company focuses on activity intelligence and customer experience management, and the sale accentuates its indirect channel growth strategy.GlobeNewswireTriangle Business Journal Honors Cicero, Inc. in Triangle's Best Places to Work ListCicero Inc. was ranked the third best small company to work in the Triangle by the Triangle Business Journal's annual survey. The company attributes its ranking to an open, family-focused culture and plans a new professional development plan and streamlined communications.GlobeNewswireCicero Inc. Receives 2008 TMC Labs Innovation AwardCicero Inc. received a 2008 TMC Labs Innovation Award from Technology Marketing Corporation's Customer Interaction Solutions magazine. The award recognizes its desktop integration and automation technology, which integrates applications and streamlines business processes. The award highlights will be published in September and October 2008 issues.