Diverse Concepts

What Diverse Concepts does

Diverse Concepts, Inc. (DCi) is a Maryland-based IT services and consulting firm founded in June 2002, operating as a wholly-owned subsidiary of Independent Software, Inc. since January 2020. The company delivers systems engineering, network engineering, information assurance, information security, secure wireless, computer forensics, and program management services across three customer segments: home users, small/medium businesses, and enterprise/federal government customers including DoD and intelligence community clients such as Fort Meade and DISA. Its proprietary differentiator is a Commercial-Off-The-Shelf (CoTS) Secure Wireless Solution that is CSfC-compliant, uses Suite B cryptography, and claims up to 10x the speed of Type 1 encryption while eliminating the need for HAIPE devices; quantum-safe encryption development is underway.

The product portfolio spans consumer-facing offerings (computer repair, data recovery at $39.99-$264.99, managed antivirus, patch management from $24.99/year), SMB managed services (DCi OnSite fixed-monthly managed IT plans with Gold/Silver SLAs, hosted Exchange O365 cloud, VMware-powered cloud servers with 99.999% uptime, ShareSync cloud file sync, monitoring, disaster recovery, help desk, and systems support), and enterprise/cyber security services (computer forensics, security engineering, intrusion detection, firewall and VPN engineering). The technical stack is anchored on partnerships with HPE/Aruba, Microsoft, Malwarebytes, Fortinet, Barracuda, Dell, Verizon, and Phalanx, and runs on SSAE16 SOC 1 Type II compliant datacenter infrastructure.

Revenue is generated through a mix of subscription/recurring managed IT fees, professional services and staff augmentation for federal and enterprise clients, one-time consumer service fees, and cloud subscription revenue. Distribution is direct via a toll-free sales line, on-site delivery, and partner referrals, with a regional concentration in Maryland and the southeastern US.

Name

Diverse Concepts

Legal name

Diverse Concepts, Inc.

Website

https://dciits.com

Company type

Private

Founded year

2002

Operating status

Operating

Headcount range

11–50 employees

Short description

Diverse Concepts, Inc. is a Maryland-based IT services and cybersecurity firm offering managed IT, secure wireless, and staff augmentation to home users, small businesses, and federal/government customers including DoD and intelligence community clients, operating as a wholly-owned subsidiary of Independent Software, Inc.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Systems Design and Related Services (54151), Computer Systems Design and Related Services (5415), Computer Facilities Management Services (541513), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Programming Services (7371)

akta.pro primary industry

IT Knowledge Management & Service Desk Platforms (HDAEALAH)

akta.pro secondary industries

Backup & DR Software Implementation & Managed Platforms (BPAEALAI), Continuity for SaaS & Cloud Apps (M365/Salesforce Backup) (HDABAIAK), Data Security & Privacy for Cloud (DLP, DSPM, Tokenization) (HDABAHAK)

Keywords

• Managed IT services
• IT consulting services
• Cybersecurity solutions
• Computer repair services
• Cloud hosting services

Headquarters

HQ city

Millersville

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Infrastructure, Marketing or Sales

Revenue model

1. Managed IT Services: Monthly recurring managed IT services including monitoring, maintenance, security, and support. DCi OnSite program provides comprehensive IT department outsourcing for fixed monthly price with unlimited support.
2. Professional Services and Staff Augmentation: On-site technical staff augmentation supporting Help Desk Services, Information Assurance, Network/Systems Engineering, Secure Wireless, Systems Support, and Disaster Recovery for enterprise and government clients.
3. Home User IT Services: A la carte services including computer repair, data recovery, managed antivirus, and patch management for individual consumers. Prices range from $39.99 evaluation fee to $264.99 for data recovery.
4. Cloud Services (Hosted Exchange, Cloud Servers): Monthly per-user fees for hosted Microsoft Exchange O365 Cloud and cloud server infrastructure with 99.999% uptime guarantee. Capital expense replaced with operating budget predictable costs.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels7 records

Core offering

Diverse Concepts (DCi) provides managed IT services, cybersecurity, and consulting to three customer segments: home users (computer repair, data recovery, antivirus, patch management), small businesses (managed IT plans, cloud servers, hosted Exchange, monitoring, ShareSync file sync, disaster recovery, help desk, cyber security), and enterprise/government customers (staff augmentation, systems/network engineering, secure wireless, information assurance, computer forensics). Services are delivered through direct sales, on-site support, and 24/7 monitoring with 99.999% uptime SLAs on cloud offerings.

Product overview

Diverse Concepts (DCi) offers a comprehensive portfolio of IT services organized into three main categories: Home User Services (computer repair, data recovery, managed antivirus, patch management), Small Business Managed Services (DCi Onsite managed IT plans, cloud servers, hosted exchange, monitoring, ShareSync, disaster recovery, systems support), and Small Business Cyber Security (computer forensics, security engineering). The company also provides specialized Solutions including Secure Wireless (proprietary CSfC-compliant secure wireless), Telecommute Solution, and Facebook Check-In powered by Aruba. Services range from consumer-facing individual offerings to enterprise-grade managed IT with 99.999% uptime guarantees, all supported by a cloud infrastructure with SSAE16 SOC 1 Type II compliant datacenters.

Differentiator

Problem solved

Functional benefit

Products and services

• Home User Services IT services for individual consumers including computer repair, data recovery, managed antivirus, and patch management. Services are offered at competitive prices with a price-beat guarantee.
• Small Business Managed Services Portfolio of IT services tailored for small businesses including managed IT plans, cloud solutions, monitoring, and support with a focus on bottom-line affordability, proactive maintenance, and security.
• DCi OnSite Managed IT Service Plan providing outsourced IT department functionality with 24x7 monitoring, preventative maintenance, security management, backup management, and unlimited remote/onsite support for a fixed monthly price.
• Cloud Servers Cloud server hosting for SMBs with high-capacity VMs (up to 16 CPU cores, 15 TB storage, 128 GB RAM), 99.999% SLA, and SSAE16 SOC 1 Type II compliant datacenter powered by VMware with Dell, EMC, and Cisco infrastructure.
• Hosted Exchange O365 Cloud Enterprise-grade hosted Microsoft Exchange email with 99.999% uptime guarantee, including Outlook Web App, shared calendars, Teams integration, mobile support, and 24/7 support with expert migration and onboarding.
• ShareSync Business-grade cloud file sync and share service that syncs files across desktop, mobile, and web with 10 GB included storage, unlimited max file size, granular permissions, and 99.999% uptime SLA with Active Directory and Microsoft Office/Outlook integration.
• Small Business Cyber Security Cybersecurity services for small and medium-sized businesses including computer forensics and security engineering with 24/7/365 infrastructure monitoring and vulnerability assessments.
• Security Engineering Systems and network engineering services compliant with DoD methodology, including security audits, intrusion detection, firewall engineering, LAN/WAN engineering, VPN engineering, and disaster recovery planning.
• Computer Forensics Digital forensics services for litigation and investigations including eDiscovery, electronic evidence preservation and collection, advanced analysis, courtroom presentation, and expert witness testimony.
• Secure Wireless Proprietary Commercial-Off-The-Shelf (CoTS) Secure Wireless Solution approved for sensitive networks. Adheres to US Government CSfC program with Suite B cryptography, providing speeds up to 10x current Type 1 encryption rates without HAIPE devices.
• Telecommute Solution Telecommuting solution powered by Aruba technology enabling secure remote work capabilities.
• Facebook Check-In Aruba-powered WiFi solution allowing customers to check-in to business Facebook pages in exchange for free internet access, increasing brand awareness and customer engagement with marketing insights.
• Computer Repair Professional computer repair services for desktop and laptop computers supporting all operating systems, brands, and models, including virus removal, tune-ups, hardware repair, and software installations.
• Data Recovery Forensic data recovery services for deleted files or crashed hard drives, handling logical and mechanical failures across all media types and interfaces.
• Managed Antivirus Managed antivirus solution based on Malwarebytes Enterprise Security providing real-time threat protection against viruses, spyware, and malware. Includes free malware removal service with centralized management.
• Patch Management Automated patch management service covering Windows, Microsoft products, Apple, Adobe, Java, Firefox, and other vendors. Scans computers automatically or on demand.

Quantifiable outcome

• 10x faster encryption rates than Type 1 secure wireless solutions
• +2 more outcomes

Named customers6 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

Feature4 records

Partnerships

Five partnerships are on record, tiered core.

• Hewlett Packard Enterprise (HPE Aruba)coreTechnology or IntegrationTechnology partnership for Aruba wireless solutions. DCI offers Secure Wireless and Telecommute solutions powered by Aruba technology. Facebook WiFi Check-In solution also uses Aruba RAP devices.
• MicrosoftcoreTechnology or IntegrationTechnology partner for Microsoft solutions including Hosted Exchange O365 Cloud, cloud servers, and SharePoint integration. DCI operates as a Microsoft-centric MSP.
• MalwarebytescoreTechnology or IntegrationMalwarebytes Enterprise Security powers DCI's Managed Antivirus solution offering ultra-secure malware protection with free malware removal service.
• FortinetcoreTechnology or IntegrationFortinet provides security solutions including firewall and security engineering services within DCI's cybersecurity offerings.
• Barracuda Security SolutionscoreTechnology or IntegrationBarracuda provides security solutions including anti-spam monitoring and management within DCI's managed security services.

Scale indicators6 records

Recent moves8 records

Expansion highlights6 records

Market position

Strengths7 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/diverseconcepts
• Facebookfacebook.com/dciits
• LinkedInlinkedin.com/company/diverse-concepts-inc.

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Diverse Concepts