What INSERV does

INSERV, Inc. is a privately held environmental and industrial services company founded in 2003 and headquartered in Mishawaka, Indiana. The company delivers a diversified portfolio of services across seven primary lines: environmental and industrial cleaning (tank cleaning, plant decommissioning, asbestos remediation, PCB cleanup, confined space entry, combustible dust cleaning), 24/7 emergency spill response, hazardous and non-hazardous waste transportation and disposal, hydro excavation, construction services (excavation, grading, demolition, tank removal, heavy equipment cleaning), seasonal services (proprietary ICE BAN ice-melt and dust control products), and landscape supply. A wholly-owned subsidiary, TLC Rail Services, provides rail car cleaning focused on crude oil tank cars. The underlying technology is a modern fleet of wet/dry vacuum trucks, hydro excavation rigs, steam cleaning systems, and specialized waste transport vehicles operated by HAZWOPER-trained technicians. The business is operated from four physical locations (Mishawaka HQ, Mishawaka landscape supply, Fort Wayne, Gary) with licensed waste handling authority across four states (Indiana, Michigan, Illinois, Ohio).

The company operates a service-based revenue model with quote-based pricing across all service lines; landscape supplies and ICE BAN products have unit-based pricing by ton or bag. Go-to-market is direct enterprise field sales with deep regional focus on the Midwest, supplemented by a 24/7 emergency dispatch line (877.917.3239) and direct-to-customer engagement for residential and small commercial services (snow removal, dust control, landscape materials). Customer segmentation is horizontal across industrial/manufacturing (primary), construction (primary), waste management, commercial/residential properties, and government/municipal customers. Vendor access to enterprise clients is gated through third-party administrator certifications — ISNetworld (10 major companies with perfect 'A' ratings), Avetta, NCMS, and VERO — and supported by $10M in General Liability/Contractors Liability/Pollution Liability insurance coverage and an exceptional safety record (TRIR of 0, DART of 0, EMR averaging 0.71 over the first 12 years).

Name

INSERV

Legal name

INSERV, Inc.

Website

https://inserv24-7.com

Company type

Private

Founded year

2003

Operating status

Operating

Headcount range

51–100 employees

Short description

INSERV is a privately held, Midwest-based environmental and industrial services company delivering 24/7 emergency spill response, hydro excavation, hazardous waste handling, construction services, and seasonal dust/ice control to industrial, construction, government, and commercial customers across Indiana, Michigan, Illinois, and Ohio.

Ownership category

akta.pro rank

Product category

Environmental Services

NAICS

Industrial and Commercial Fan and Blower and Air Purification Equipment Manufacturing (333413)

SIC

Construction Machinery & Equip (3531), Misc Industrial & Commercial Machinery & Equipment (3590)

akta.pro primary industry

Dust Collection & Air Filtration Equipment (Industrial) (IMAHALAF)

akta.pro secondary industries

Emergency Storm Response & Restoration Clearing (EUADAOAH), Emission Control & Scrubbing Equipment (Scrubbers, Dust Collectors, Catalytic Systems) (IMAHAEAK)

Keywords

• Environmental services
• Industrial cleaning services
• Hazardous waste management
• Hydro excavation
• Emergency spill response

Headquarters

HQ city

Mishawaka

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others, Marketing or Sales

Revenue model

1. Environmental & Industrial Services: Core services including tank cleaning, plant decommissioning, asbestos remediation, confined space entry, combustible dust cleaning, PCB cleanup, and waste characterization/transportation/disposal. Revenue generated through service delivery with a modern fleet of cleaning and response equipment operated by trained technicians.
2. Emergency Response Services: 24/7 emergency environmental spill response including transformer oil spills, tanker spills, industrial spills, gas station spills, hazardous materials spills. Premium pricing for emergency availability and rapid response capability.
3. Hazardous & Non-Hazardous Waste Services: Waste transportation, disposal, oil recycling, commodity management, lab packing, universal waste disposal, pharmaceutical/medical waste disposal, hazardous material remediation. Services regulated by EPA, DOT, IDEM, and EGLE.
4. Seasonal Services: Summer dust control and winter snow/ice management including proprietary ICE BAN products sold by ton or bag, and dust control applications using calcium chloride or magnesium chloride.
5. Hydro Excavation Services: Non-destructive excavation using pressurized water and vacuum for underground utility work, drilling mud removal, catch basin cleanout, and specialty digging.
6. Construction Services: Asbestos removal/remediation, landfill and heavy equipment cleaning, excavation, grading, hauling, site demolition, de-watering, underground storage tank removal, roll offs and frac tanks.
7. Landscape Supply: Bulk landscaping materials including mulch, rock, soil, river rock, various limestone grades, pea gravel, sand, and topsoil sold in bulk with delivery or pickup options.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

INSERV, Inc. provides environmental and industrial services through a modern fleet of cleaning and response equipment operated by trained technicians. Core offerings include tank cleaning, hydro excavation, 24/7 emergency spill response, hazardous and non-hazardous waste management, construction services, and seasonal dust/ice control using the proprietary ICE BAN product line. Services are delivered directly to customer sites across the Midwest US.

Product overview

INSERV, Inc. is an environmental and industrial services company founded in 2003 offering a portfolio of specialized services organized into core service lines and sub-brands. The core services include Environmental & Industrial Services (featuring wet/dry vacuum trucks, tank cleaning, and waste handling), Hydro Excavation Services (using pressurized water and vacuum for safe digging), 24/7 Emergency Response Services (for spill response and commodity recovery), Hazardous & Non-Hazardous Waste Services (transportation, disposal, recycling, and landfill diversion), Construction Services (excavation, demolition, and equipment cleaning), and Decontamination Services (biological decontamination). A key sub-brand is Seasonal Services featuring the ICE BAN product line (ICE BAN 305 Liquid Anti Icer, ICE BAN CM27 Liquid Anti Icer, and ICE BAN Professional Blend Deicer) for ice and dust control. Additional offerings include Landscape Supply (bulk landscaping materials) and TLC Rail Services, a wholly-owned subsidiary for rail car cleaning. The services share a common focus on safety, environmental compliance, and a modern fleet of specialized equipment operated by trained technicians.

Differentiator

Problem solved

Functional benefit

Products and services

• Environmental & Industrial Services Core environmental and industrial cleaning and response services using a modern fleet of equipment operated by trained technicians. Includes wet/dry vacuum trucks, tank cleaning, decommissioning, asbestos remediation, PCB cleanup, and hazardous/non-hazardous waste handling. For industrial facilities, manufacturing plants, refineries, and processing facilities.
• Hydro Excavation Services Safe, non-destructive excavation using pressurized water and industrial vacuum to excavate and evacuate soil without damaging underground cables, lines, and pipes. Includes drilling mud removal, dry wells, catch basin cleanout, shoring placement, specialty digging, and utility locating. For construction companies, utility contractors, and industrial sites.
• 24/7 Emergency Response Services 24/7 emergency environmental spill response with HAZWOPER-trained technicians for transformer oil spills, tanker spills, industrial spills, gas station spills, hazardous materials spills, and environmental cleanup. Includes commodity recovery and loss minimization. For industrial, government, transportation, and utility clients.
• Hazardous & Non-Hazardous Waste Services Comprehensive waste management solutions including transportation and disposal, oil recycling, lab packing, universal waste and electronic disposal, pharmaceutical and medical waste disposal, landfill diversion, waste-to-energy, and hazardous material remediation. Services regulated by EPA, DOT, IDEM, and EGLE. For industrial and commercial facilities generating regulated waste streams.
• Construction Services Construction services including excavation, grading, hauling, heavy equipment cleaning, asbestos removal, landfill and equipment cleaning, site demolition, underground storage tank removal, roll offs and frac tanks, and power washing. For construction companies, contractors, and industrial clients.
• Decontamination Services Biological decontamination services for office spaces, break rooms, manufacturing facilities, education facilities, retail spaces, and laboratories with customized site decontamination plans. For commercial and institutional facility operators.
• Seasonal Services (ICE BAN product line) Seasonal services including ICE BAN ice control products (liquid anti-icers and pretreated salt) and dust control using calcium chloride or magnesium chloride, snow management, and de-icing for winter and summer needs. For commercial properties, farms, rail yards, landfills, municipalities, and residential customers.
• Landscape Supply Bulk landscaping supply including river rock, various limestone grades, pea gravel, decorative rock, sand, topsoil, fill soil, and mulch in multiple colors. Available for delivery or pickup at the Mishawaka warehouse location. For contractors, commercial properties, and residential customers.
• TLC Rail Services Wholly-owned subsidiary providing fixed-site, mobile, and consulting rail services specializing in cleaning of crude oil tank rail cars. For rail operators, shippers, and crude oil customers.

Quantifiable outcome

• TRIR maintained at 0 with only 4 recordable incidents since 2003
• +3 more outcomes

Named customers2 records

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Seven partnerships are on record, tiered minor and core.

• Bashor Children's HomeminorOthersINSERV has formed an ongoing partnership with Bashor Children's Home, providing volunteer services and funding. Employees volunteered over 160 hours in 2019. Annual gift drives raised over $10,000 from employees, customers, and vendors, with INSERV matching dollar-for-dollar (total over $20,000 in 2019). Golf outing participation on June 2nd at Maplecrest Country Club benefiting Bashor.
• LifePlan of NilesminorOthersINSERV employees participated in LifePlan of Niles Golf Outing on June 4th, 2021 to benefit the organization.
• ISNetworldcoreImplementation/ SI/ Consulting PartnerThird-party administrator that collects, reviews, and verifies information based on regulatory and hiring client requirements. INSERV is currently working with 10 major companies, all reporting a perfect 'A' rating through ISNetworld.
• AvettacoreImplementation/ SI/ Consulting PartnerGlobal supply chain risk management company specializing in verifying experience, workforce, and certifications of contractors.
• National Compliance Management Service (NCMS)coreImplementation/ SI/ Consulting PartnerWorks with oil and gas companies to ensure drug screening compliance.
• VEROcoreImplementation/ SI/ Consulting PartnerThird-party safety management group that works to ensure contractors are compliant with all major safety regulations.
• TLC Rail ServicesminorOthersWholly-owned subsidiary of INSERV specializing in cleaning of crude oil tank rail cars. Provides fixed-site, mobile, and consulting rail services.

Scale indicators8 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Heritage Environmental Services: Indianapolis-based environmental services firm offering hazardous waste management, emergency response, industrial cleaning, and remediation across the Midwest. Most direct competitor to INSERV given overlapping geography, scale, and service mix.
• Triumvirate Environmental: Mid-size environmental services firm providing industrial waste management, emergency response, and vacuum truck services across the US. Comparable service lines and customer base to INSERV in the industrial cleaning and hazardous waste segments.
• PSC Group (formerly PSC Environmental Services): Industrial services provider specializing in refinery and petrochemical cleaning, chemical cleaning, and waste services. Directly comparable to INSERV's industrial vacuum truck and tank cleaning operations, particularly in rail and refining.
• Miller Environmental Group: Provider of industrial cleaning, hydro excavation, and waste services to utilities, municipalities, and industrial customers across the eastern US and Canada. Directly comparable service model and customer segments to INSERV.
• SET Environmental: Midwest-based environmental services company offering emergency response, industrial cleaning, waste transportation, and remediation. Headquartered in Illinois, directly overlapping with INSERV's core Midwest territory and service portfolio.
• Apex Companies: Environmental consulting and field services firm delivering site remediation, industrial services, and compliance work for industrial customers. Comparable in serving mid-market industrial clients with a multi-disciplinary environmental services model.

Broad incumbents

• Clean Harbors: Largest North American provider of environmental and industrial services, including hazardous waste disposal, emergency spill response, and industrial cleaning. Competes with INSERV on enterprise accounts but operates at substantially larger scale with broader geographic reach.
• Stericycle: National regulated waste services company covering medical, hazardous, and pharmaceutical waste streams. Overlaps with INSERV's hazardous waste transportation and disposal offerings, though Stericycle operates at vastly greater scale with national coverage.
• Republic Services: One of the largest US waste management companies offering collection, transfer, recycling, and disposal services. Overlaps with INSERV's waste transportation and disposal segments at vastly larger scale and with broader geographic and disposal network reach.
• Veolia North America: Global environmental services leader providing hazardous waste management, industrial services, water treatment, and resource recovery in North America. Competes with INSERV on enterprise industrial and environmental services accounts.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/Inserv247
• LinkedInlinkedin.com/company/inserv-invironmental-industrial-services

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about INSERV