Duons
Duons is an Australian ISO-certified specialist in component-level electronic repair and fault diagnostics for industrial and commercial equipment, serving enterprise and government clients across manufacturing, mining, energy, telecommunications, and related sectors in Australia and the Pacific.
- Company typePrivate
- Founded2001
- HeadquartersGeelong, Australia
- Headcount1–10
- GTM typeB2B
- OfferingServices
What Duons does
Duons is an Australian specialist in component-level electronic repair for industrial and commercial equipment, founded in 2001 and headquartered in Geebung (Brisbane), Queensland. The company's core capability is fault diagnostics and repair performed without schematics, applied to a defined set of industrial electronics — PLCs, HMIs, drives and power electronics, control modules, embedded systems, PCBs, and power supplies — including legacy, discontinued, unsupported, and out-of-warranty equipment that other providers decline to service. Operations run from an ISO 9001:2015 and ISO 45001:2018 certified Brisbane workshop, with a regional extension under DUONS Pacific in Noumea, New Caledonia.
The company serves enterprise and government customers across eight industrial verticals: manufacturing, mining, energy, utilities, telecommunications, transport, government, and food and beverage. Named customers include Telstra, Rio Tinto, Queensland Health, Macquarie Group, NEP Broadcast Solutions, G. James Glass & Aluminium, and TAFE Queensland. Revenue is generated primarily through one-time, quote-based repair engagements, supplemented by recurring preventive maintenance, equipment monitoring solutions, and professional telecommunications integration services. Distribution is direct via the website's repair assessment request flow.
In 2026, Duons founded NACIER Australia as a wholly-owned subsidiary, establishing the country's first national accreditation and representation body for the commercial and industrial electronic repair sector. The firm remains privately held, has 1–10 employees, has been operating for 25+ years, and has no external institutional funding identified.
Duons firmographics
Firmographics- Name
- Duons
- Legal name
- Duons Pty Ltd
- Website
- https://duons.com.au
- Company type
- Private
- Founded year
- 2001
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Duons is an Australian ISO-certified specialist in component-level electronic repair and fault diagnostics for industrial and commercial equipment, serving enterprise and government clients across manufacturing, mining, energy, telecommunications, and related sectors in Australia and the Pacific.
- Ownership category
- akta.pro rank
Where Duons is headquartered
LocationHeadquarters
- HQ city
- Geelong
- HQ country
- Australia
- HQ region
- Oceania
Offices2 records
Markets served
Duons business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Electronic Repair Services: One-time repair and refurbishment services for industrial electronic boards and modules including PLCs, HMIs, drives, power electronics, communication assemblies, and control modules. Also includes legacy, discontinued, unsupported, and out-of-warranty equipment.
- Preventive Maintenance: Ongoing maintenance support services to prevent equipment failures and extend operational life of industrial electronic systems.
- Monitoring Solutions: Operational monitoring and visibility solutions supporting infrastructure and industrial operations continuity.
- Telecommunications Integration: Telecommunications integration services supporting infrastructure and operational continuity.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Pay-as-you-go | Custom repair quotes based on specific equipment and fault requirements |
| Subscription | Annual | NACIER Accredited Membership for commercial and industrial electronic repair businesses |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels5 records
Duons product offering
Product offeringCore offering
Duons provides component-level testing, repair, refurbishment, and fault diagnostics for industrial and commercial electronic equipment, including PLCs, control systems, HMIs, drives, power electronics, PCBs, power supplies, and legacy/discontinued equipment. The company is based in Brisbane, Australia, with a Pacific regional office in Noumea, New Caledonia, and complements its core repair work with preventive maintenance, monitoring solutions, and telecommunications integration services for enterprise customers across manufacturing, mining, energy, telecommunications, transport, utilities, government, and food & beverage sectors.
Product overview
DUONS offers a portfolio of industrial and commercial electronic repair services centred on component-level diagnosis, repair, refurbishment, and testing of electronic equipment. The core offering is Electronic Repair Services, encompassing PLCs and control systems, HMIs and displays, drives and power electronics, control modules and embedded systems, PCBs, and power supplies. This is complemented by Supporting Services including preventive maintenance, monitoring solutions, and telecommunications integration. DUONS Pacific extends capabilities to remote Pacific locations covering telecommunications, energy and monitoring environments, and electronic repair. Additionally, DUONS founded NACIER — a national accreditation body representing the commercial and industrial electronic repair sector across Australia.
Differentiator
Problem solved
Functional benefit
Brands
- NACIER Australia: National Alliance for Commercial and Industrial Electronic Repair - Australia's first national body for commercial and industrial electronic repair, established by DUONS in 2026 to provide sector accreditation, representation, and collective standing.
Products and services
- Electronic Repair Services Component-level testing, repair, refurbishment, and testing of industrial and commercial electronic equipment, including legacy, discontinued, unsupported, and out-of-warranty systems such as PLCs, HMIs, drives, power electronics, control modules, PCBs, and power supplies. Designed for enterprise and government customers in manufacturing, mining, energy, telecommunications, utilities, transport, and food & beverage.
- Preventive Maintenance Services Scheduled maintenance services designed to prevent equipment failure and extend operational life of industrial electronic systems. Available as structured ongoing support for enterprise customers.
- Monitoring Solutions Equipment monitoring solutions providing operational visibility and fault detection for industrial and infrastructure environments, supporting continuity of operations.
- Telecommunications Integration Integration services for telecommunications systems that support infrastructure and operational continuity for industrial and remote customers.
- DUONS Pacific Telecommunications, operational infrastructure, electronic repair, and technical support services delivered to remote Pacific environments, operated from the Noumea, New Caledonia regional office.
- NACIER Accredited Membership Annual accredited membership for commercial and industrial electronic repair businesses, priced at AUD $750/yr (GST inclusive), providing industry accreditation, representation, and a unified national framework.
Quantifiable outcome
- Reduces equipment replacement costs by providing repair alternatives to full replacement
- +1 more outcomes
Companies that use Duons
Customer profileNamed customers7 records
Segments6 records
Ideal customer profiles5 records
Duons technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature1 record
Duons partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- NACIER (National Alliance for Commercial and Industrial Electronic Repair)coreDUONS founded NACIER in 2026 as Australia’s first national body for commercial and industrial electronic repair. NACIER provides accreditation, industry representation, and a unified national framework for the sector. This initiative establishes DUONS as a sector leader and thought leader in Australian industrial repair. The alliance brings together repair businesses under formal recognition standards.
Scale indicators2 records
Recent moves7 records
Expansion highlights6 records
Duons competitors and assessment
Company assessmentDirect peers
- Richardson Electronics: Richardson Electronics provides engineered solutions including power electronics repair, RF components, and display technology services for industrial customers. It is a directly comparable power-electronics and industrial electronics-focused specialist with repair and refurbishment offerings for similar enterprise and industrial customer segments.
- Electro Repairs: Electro Repairs is an Australian industrial electronics repair specialist, providing direct competition to Duons in the local market with similar capabilities across drives, PLCs, and power electronics for industrial customers.
- Industrial Repair Service: A category of independent Australian industrial repair providers operating similar component-level electronic repair services to Duons. Local independents form the fragmented competitive set Duons competes against for regional enterprise and mid-market industrial customers.
Broad incumbents
- Advanced Energy Industries: Advanced Energy is a larger incumbent in precision power conversion, power supplies, and related industrial electronics. While primarily a manufacturer, it overlaps with Duons in power electronics and industrial control environments and represents the OEM side of the value chain Duons serves.
- AMETEK: AMETEK is a diversified electronic instruments and electromechanical devices manufacturer with significant exposure to industrial measurement, monitoring, and power electronics — segments where Duons provides repair services. It represents the broader incumbent equipment ecosystem within which Duons operates.
- ATS Corporation: ATS provides automation solutions and aftermarket services for industrial customers, including lifecycle support and equipment maintenance. It is comparable to Duons at the level of industrial maintenance services, though it operates at much larger scale and broader scope.
- Wesco International: Wesco distributes electrical, communications, and utility products and provides related services to industrial and telecom customers. Its scale and breadth contrast with Duons' specialist repair focus, but its customer base in telecom, utilities, and industrial infrastructure overlaps with Duons' served verticals.
- Schneider Electric: Schneider Electric manufactures industrial automation, drives, and control equipment — the same product categories Duons services and repairs — and operates authorized service networks. It represents both a major customer/equipment ecosystem and a competitive threat to independent repair.
Regional players
- NovaTech: NovaTech provides industrial electronics repair, calibration, and refurbishment services with comparable scope to Duons. It is relevant as a North American-based comparable specialist in the industrial electronic repair category, even though it does not directly compete with Duons in Australia.
- Tegan International: Tegan International provides repair services for industrial and power electronics including drives and controls. It is comparable to Duons as a niche specialist in industrial electronic repair, though it primarily serves different geographies.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
Duons social profiles
Digital presenceDuons compliance and trust
Trust signalCompliance2 records
Duons financial estimates
Financial estimateRevenue estimate
Valuation estimate
Duons leadership team
Management profileNumber of profiles
Duons subsidiaries and ownership
Company hierarchySubsidiaries1 record
Duons funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Duons M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Duons
What does Duons do?
Duons provides component-level testing, repair, refurbishment, and fault diagnostics for industrial and commercial electronic equipment, including PLCs, control systems, HMIs, drives, power electronics, PCBs, power supplies, and legacy/discontinued equipment. The company is based in Brisbane, Australia, with a Pacific regional office in Noumea, New Caledonia, and complements its core repair work with preventive maintenance, monitoring solutions, and telecommunications integration services for enterprise customers across manufacturing, mining, energy, telecommunications, transport, utilities, government, and food & beverage sectors.
Is Duons a public or private company?
Duons is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Duons founded?
Duons was founded in 2001. It employs 1 to 10 people.
Where is Duons based?
Duons is headquartered in Geelong, Australia, in the Oceania region.
How does Duons make money?
Four revenue lines are on record. Electronic Repair Services are the primary driver. The others are preventive Maintenance, monitoring Solutions and telecommunications Integration.
Who are Duons's main competitors?
Direct peers on record are Richardson Electronics, Electro Repairs and Industrial Repair Service. Broad incumbents are Advanced Energy Industries, AMETEK, ATS Corporation, Wesco International and Schneider Electric. Regional players are NovaTech and Tegan International.
Does Duons have an API?
No public API is recorded for Duons.