South Central Louisiana Human Services Authority
South Central Louisiana Human Services Authority is a Louisiana-legislated regional government entity delivering behavioral health and developmental disability services across seven South Central parishes, operating as the single point of entry for DD waiver services and a full continuum of mental health, substance use, crisis, and prevention programs.
- Company typePrivate
- Founded2006
- HeadquartersHouma, United States
- Headcount11–50
- GTM typeB2C
- OfferingServices
What South Central Louisiana Human Services Authority does
South Central Louisiana Human Services Authority (SCLHSA) is a regional government state entity, created by the Louisiana Legislature in 2006, that delivers behavioral health and developmental disability services to residents of seven South Central Louisiana parishes (Assumption, Lafourche, St. Charles, St. James, St. John the Baptist, St. Mary, and Terrebonne). The authority is governed by a nine-member local board and operates under the oversight of the Louisiana Office of Behavioral Health. SCLHSA serves as the legislatively designated single point of entry for developmental disability waiver services and runs a full continuum of care spanning mental health, substance use, developmental disabilities, gambling, tobacco cessation, prevention, pregnancy resources, and court-supervised Assisted Outpatient Treatment. A 24/7 CALL Line staffed by Master Level Counselors provides crisis intervention, and CARF International awarded SCLHSA a full 3-year accreditation in 2024.
SCLHSA's service portfolio is anchored by five behavioral health centers (Raceland, Morgan City, two in Laplace, and Houma) and a Developmental Disabilities Regional Office, supplemented by telehealth (healow Televisits) and an online Patient Portal built on the eClinicalWorks (eCW) electronic health record platform. The technology stack is primarily third-party healthcare IT — no proprietary AI/ML or platform differentiation is present. Marketing and outreach rely on the sclhsa.org website, Facebook and Twitter accounts, a Community Resource Guide, school-based prevention programs in districts across all seven parishes, and a physician electronic referral system. A consumer- and family-led C'est Bon Survey program drives quality feedback.
SCLHSA's revenue model is a hybrid of state government appropriations, Medicaid and Medicare reimbursement, private insurance payments, and a sliding-scale self-pay schedule, with services provided regardless of ability to pay. Per publicly stated utilization metrics, 47,170 unique individuals are served annually, 195,727 services are delivered, and 1,929 individuals receive crisis support, with 96% patient satisfaction reported in both behavioral health and developmental disability surveys. Because the organization is a public authority, revenue is not disclosed and there are no funding rounds, subsidiaries, or parent company control beyond oversight by the State of Louisiana.
South Central Louisiana Human Services Authority firmographics
Firmographics- Name
- South Central Louisiana Human Services Authority
- Legal name
- South Central Louisiana Human Services Authority
- Website
- https://sclhsa.org
- Company type
- Private
- Founded year
- 2006
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- South Central Louisiana Human Services Authority is a Louisiana-legislated regional government entity delivering behavioral health and developmental disability services across seven South Central parishes, operating as the single point of entry for DD waiver services and a full continuum of mental health, substance use, crisis, and prevention programs.
- Ownership category
- akta.pro rank
South Central Louisiana Human Services Authority industry classification
Industry- Product category
- Behavioral Health Services
- NAICS
- Child and Youth Services (62411), Residential Intellectual and Developmental Disability Facilities (623210), Residential Mental Health and Substance Abuse Facilities (62322)
- SIC
- Services-Social Services (8300), Services-Health Services (8000)
- akta.pro primary industry
- Local Public Health & Human Services Administration (BPAIACAK)
Keywords
Where South Central Louisiana Human Services Authority is headquartered
LocationHeadquarters
- HQ city
- Houma
- HQ country
- United States
- HQ region
- North America
Offices7 records
Markets served
South Central Louisiana Human Services Authority business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales
Revenue model
- Medicaid Reimbursement: Government health insurance program for low-income individuals covering behavioral health and developmental disability services
- Medicare Reimbursement: Federal health insurance program for individuals 65+ and those with disabilities covering eligible medical services
- Private Insurance Payments: Third-party payments from private health insurance carriers for covered behavioral health services
- Self-Pay and Sliding Scale Fees: Out-of-pocket payments from uninsured or underinsured clients, with discounted/sliding fee schedule based on family size and income. No one denied access due to inability to pay.
- State/Government Funding: Louisiana state funding for developmental disability services, waiver programs, and public behavioral health services. Developmental Disabilities Supports do not require insurance coverage.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Hybrid | Monthly | Income-based sliding scale for uninsured/underinsured clients |
| Subscription | Multi-year contract | Waiver services at no cost for eligible individuals |
Go-to-market motion3 records
Distribution channels6 records
Marketing channels6 records
South Central Louisiana Human Services Authority product offering
Product offeringCore offering
South Central Louisiana Human Services Authority provides behavioral health and developmental disability services to individuals in seven South Central Louisiana parishes through behavioral health centers, a 24/7 crisis hotline, and a developmental disabilities office. Core service lines include mental health services, substance use treatment, developmental disability waiver programs, tobacco cessation, gambling services, school-based prevention programs, court-supervised Assisted Outpatient Treatment, and pregnancy support resources, supplemented by telehealth and a patient portal.
Product overview
South Central Louisiana Human Services Authority is a government behavioral health and developmental disability services organization offering a unified portfolio of nine core service lines. Mental Health Services and CALL Line (crisis hotline) form the primary behavioral health access points, supplemented by Substance Use Services, Tobacco Cessation, Gambling Services, and Prevention Programs. Developmental Disabilities Services provides the single point of entry for waiver programs including Early Steps, Multiple Medicaid Waivers, and ICF/DD facilities. Assisted Outpatient Treatment offers court-supervised care while Pregnancy Resources provides specialized prenatal support. Televisits via healow and a Patient Portal serve as technology-enabled access modules layered on top of these core clinical services. All services are provided regardless of ability to pay with a sliding fee scale, serving seven parishes in South Central Louisiana.
Differentiator
Problem solved
Functional benefit
Products and services
- Mental Health Services Comprehensive behavioral health services for adults, adolescents, children, and families including behavioral health assessments, psychiatric evaluations, medication management, individual and group therapy, crisis intervention, psychological testing, and specialized programs for trauma and anger management.
- CALL Line (Crisis Assist Link Line) 24/7 crisis hotline providing immediate assistance to individuals experiencing behavioral health crises, with master-level counselors available for brief counseling, crisis resolution, resource determination, and direct referrals.
- Developmental Disabilities Services Single point of entry for developmental disability waiver services including Early Steps early intervention, Flexible Family Funds, Individual and Family Support, ICF/DD facilities, and multiple Medicaid waiver programs (New Opportunities, Residential Options, Supports, Children's Choice, Act 421).
- Substance Use Services Outpatient substance use treatment including behavioral health assessments, group and individual therapy using evidence-based practices, Medications for Opioid Use Disorder (MOUD) and Medications for Alcohol Use Disorder (MAUD), intensive outpatient program, crisis intervention, certified peer support, and DWI programs.
- Tobacco Cessation Free tobacco cessation program providing nicotine replacement products (gum, lozenges, patches), medications, education, and counseling services to help clients quit tobacco products.
- Gambling Services Free outpatient gambling addiction services including assessments, individual and group therapy, referrals to support groups and inpatient facilities, and community education and outreach programs.
- Prevention Programs Evidence-based prevention services delivered in schools across seven parishes, including Lifeskills, Project Alert, Synar checks, Sticker Shock, Kids Don't Gamble Wanna Bet?, TNT (Project Towards No Tobacco Use), Catch My Breath, and Tobacco 21 programs.
- Assisted Outpatient Treatment (AOT) Court-supervised mental health treatment program led by the 32nd Judicial District Court, providing comprehensive care plans with case management, therapy, medications, peer support, and transportation to help individuals with serious mental illness stay engaged in treatment.
- Pregnancy Resources Specialized support services for pregnant women including priority admission for substance use treatment, clinical screening and assessment, substance use treatment, mental health counseling, MOUD referrals, care coordination, and postpartum support.
- Televisits (healow) Telehealth video visit service using healow platform enabling secure remote consultations with doctors via smartphone or computer with audio and video capabilities.
- Patient Portal Online patient portal for accessing medical records, scheduling appointments, communicating with providers, and managing healthcare needs.
Companies that use South Central Louisiana Human Services Authority
Customer profileNamed customers4 records
Segments7 records
Ideal customer profiles4 records
South Central Louisiana Human Services Authority technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
South Central Louisiana Human Services Authority partnerships and signals
Strategic signalScale indicators6 records
Recent moves6 records
Expansion highlights5 records
South Central Louisiana Human Services Authority competitors and assessment
Company assessmentBroad incumbents
- Magellan Health: National managed behavioral health care organization that administers behavioral health benefits, manages public-sector contracts, and operates behavioral health service programs comparable in scope to SCLHSA's Medicaid-funded portfolio, but at national scale and across many lines of business.
- Beacon Health Options (now Carelon Behavioral Health): Large managed behavioral health organization administering public-sector behavioral health contracts in multiple states. Comparable as a downstream contractor/peer in the publicly funded behavioral health ecosystem SCLHSA serves.
- Centene Corporation (Louisiana Healthcare Connections): Managed care company with a large Louisiana Medicaid plan (Louisiana Healthcare Connections) that contracts for behavioral health and DD services. Comparable in that it is a major payor/contractor partner in the same Louisiana Medicaid behavioral health ecosystem SCLHSA operates in.
- Volunteers of America (Behavioral Health & DD Programs): National nonprofit with extensive behavioral health and developmental disability service programs, some operating in Louisiana. Comparable to SCLHSA in delivering community-based BH/DD services across multiple states with government and Medicaid funding.
Direct peers
- Imperial Calcasieu Human Services Authority: Louisiana LHA serving the Imperial Calcasieu region (Lake Charles/SW Louisiana). Comparable statutory mandate, DD single point of entry, and behavioral health crisis/substance use service mix. Highly comparable structurally to SCLHSA.
- Capital Area Human Services District: Louisiana local governing entity providing behavioral health and developmental disability services in the Baton Rouge region. Has identical statutory authority, funding mix, and service lines (mental health, substance use, DD waivers, crisis services) as SCLHSA.
- Central Louisiana Human Services District: Louisiana LHA serving eight parishes in central Louisiana with behavioral health and developmental disabilities services. Direct structural peer sharing the same regulatory, funding, and clinical service framework.
- Northeast Delta Human Services Authority: One of Louisiana's nine LHAs serving a multi-parish territory in northeast Louisiana. Provides the same continuum of behavioral health, substance use, and DD waiver services under the same legislative authority as SCLHSA.
- Acadiana Area Human Services Authority: Another Louisiana Local Human Services Authority created by the legislature to administer behavioral health and developmental disability services in a multi-parish service area. Operates the same single-point-of-entry DD waiver model and Medicaid-funded clinical portfolio as SCLHSA.
Regional players
- Florida Managing Entities (e.g., Central Florida Cares Health System): Regional behavioral health managing entities that contract and oversee publicly funded mental health and substance abuse services in Florida. Functionally analogous to Louisiana LHAs in administering public behavioral health funds and care coordination across a defined geography.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
South Central Louisiana Human Services Authority social profiles
Digital presenceSouth Central Louisiana Human Services Authority compliance and trust
Trust signalCompliance1 record
South Central Louisiana Human Services Authority financial estimates
Financial estimateRevenue estimate
Valuation estimate
South Central Louisiana Human Services Authority leadership team
Management profileNumber of profiles
Profiles18 records
South Central Louisiana Human Services Authority funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
South Central Louisiana Human Services Authority M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about South Central Louisiana Human Services Authority
What does South Central Louisiana Human Services Authority do?
South Central Louisiana Human Services Authority provides behavioral health and developmental disability services to individuals in seven South Central Louisiana parishes through behavioral health centers, a 24/7 crisis hotline, and a developmental disabilities office. Core service lines include mental health services, substance use treatment, developmental disability waiver programs, tobacco cessation, gambling services, school-based prevention programs, court-supervised Assisted Outpatient Treatment, and pregnancy support resources, supplemented by telehealth and a patient portal.
Is South Central Louisiana Human Services Authority a public or private company?
South Central Louisiana Human Services Authority is a private company. It is classified as state government owned and is currently operating.
When was South Central Louisiana Human Services Authority founded?
South Central Louisiana Human Services Authority was founded in 2006. It employs 11 to 50 people.
Where is South Central Louisiana Human Services Authority based?
South Central Louisiana Human Services Authority is headquartered in Houma, United States, in the North America region.
How does South Central Louisiana Human Services Authority make money?
Five revenue lines are on record. Medicaid Reimbursement is the primary driver. The others are medicare Reimbursement, private Insurance Payments, self-Pay and Sliding Scale Fees and state/Government Funding.
Who are South Central Louisiana Human Services Authority's main competitors?
Broad incumbents on record are Magellan Health, Beacon Health Options (now Carelon Behavioral Health), Centene Corporation (Louisiana Healthcare Connections) and Volunteers of America (Behavioral Health & DD Programs). Direct peers are Imperial Calcasieu Human Services Authority, Capital Area Human Services District, Central Louisiana Human Services District, Northeast Delta Human Services Authority and Acadiana Area Human Services Authority. Florida Managing Entities (e.g., Central Florida Cares Health System) is listed as a regional player.
Does South Central Louisiana Human Services Authority have an API?
No public API is recorded for South Central Louisiana Human Services Authority.
What industry is South Central Louisiana Human Services Authority in?
South Central Louisiana Human Services Authority's product category is Behavioral Health Services. Its primary akta.pro industry code is BPAIACAK, Local Public Health & Human Services Administration. Its NAICS code is 62411 and its SIC code is 8300.