Contra Costa County Employees’ Retirement Association

What Contra Costa County Employees’ Retirement Association does

Contra Costa County Employees' Retirement Association (CCCERA) is a public employee retirement system established in 1945 under California state law, headquartered at 1200 Concord Avenue, Suite 300, Concord, California. It administers retirement benefits for current and former public sector employees and their beneficiaries across 14 participating member agencies within Contra Costa County. The organization operates under a Board of Retirement governance structure with Christina Dunn serving as CEO, and a staff of 51-100 employees delivering member services through in-person counseling, benefit handbooks, newsletters, and digital channels.

CCCERA's operational backbone is Sagitec's Neospin pension administration system, a cloud-hosted platform built on Sagitec's Xelence enterprise technology and deployed on Microsoft Azure. The system provides automated workflow, imaging, and self-service functionality that supports benefit calculations, contribution tracking, retirement applications, and post-retirement benefit payments. The Neospin implementation project began in 2021 and successfully went live on May 6, 2026, marking the completion of a multi-year modernization initiative. Distribution is conducted through the Concord headquarters and a member-facing digital platform, with communications also delivered via email newsletter, Facebook, YouTube, and LinkedIn.

As a county-government retirement association, CCCERA does not generate commercial revenue. Its funding derives from member and employer contributions and investment returns, with specific contribution rates determined through actuarial reports published on its website. The entity serves a captive, statutorily defined customer base rather than competing in a commercial market, and its primary strategic priorities articulated by leadership are transparency, efficiency, and member service excellence.

Name

Contra Costa County Employees’ Retirement Association

Legal name

Contra Costa County Employees' Retirement Association

Website

https://cccera.org

Company type

Private

Founded year

1945

Operating status

Operating

Headcount range

51–100 employees

Short description

CCCERA is a public employee retirement system founded in 1945 that administers pension benefits for current and former public sector workers across 14 member agencies in Contra Costa County, California. It runs Sagitec's Neospin platform on Microsoft Azure to deliver automated benefit administration and member self-service.

Ownership category

akta.pro rank

Headquarters

HQ city

Concord

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Others

Distribution channels2 records

Marketing channels3 records

Core offering

CCCERA administers defined-benefit retirement programs for current and retired public sector employees and their beneficiaries across 14 participating member agencies in Contra Costa County, California. The organization collects member and employer contributions, manages invested assets under California state regulatory oversight, processes retirement applications, and delivers ongoing monthly benefit payments, disability, and survivor benefits. Core service capabilities include retirement counseling, benefit calculations, contribution tracking, and post-retirement benefit administration.

Product overview

CCCERA operates as a pension and retirement benefits administrator, utilizing Sagitec's Neospin pension administration system as its core technology platform. The system is a cloud-hosted solution built on Sagitec's Xelence enterprise technology and deployed on Microsoft Azure, providing automated workflow, document imaging, and member self-service functionality to serve 14 participating member agencies and deliver retirement benefits to members and their beneficiaries.

Differentiator

Problem solved

Functional benefit

Products and services

• Defined-Benefit Retirement Plan Administration Core retirement benefit administration for active and retired public sector employees across 14 Contra Costa County member agencies, encompassing enrollment, contributions, benefit calculations, and ongoing account management under California state law.
• Retirement Benefit Payments Ongoing monthly retirement benefit payments to retired members, including cost-of-living adjustments such as the 2026 COLA reflected in the May 1 benefit payment, with associated paystubs and tax documentation (Form 1099-R).
• Retirement Counseling In-person and scheduled retirement counseling appointments at the Concord headquarters to help members understand benefit calculations, eligibility, retirement options, and application requirements.
• Disability and Survivor Benefits Administration of disability retirement benefits and survivor/death benefits for members and their designated beneficiaries, including coordination with reciprocity and beneficiary records.
• Employer-Side Pension Administration for Member Agencies Pension administration services delivered to the 14 participating Contra Costa County public agencies, including employer contribution reporting, member record-keeping, tier structure management, and reciprocal system coordination.
• Pension Fund Investment Management Investment of member and employer contributions under a defined investment policy, asset allocation, and investment objective, with performance reported through investment reports and the Annual Comprehensive Financial Report (ACFR).

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Two partnerships are on record, tiered core.

• SagiteccoreTechnology or Integration · 6 May 2026Sagitec provided its Neospin pension administration system built on the Xelence enterprise technology platform. The implementation project began in 2021 and successfully launched into production in 2026. Sagitec is the technology partner responsible for the core pension administration platform serving CCCERA's 14 member agencies.
• Microsoft AzurecoreTechnology or Integration · 6 May 2026Microsoft Azure provides the cloud infrastructure hosting the Neospin pension administration system. Azure enables the cloud-hosted platform delivering automated workflow, imaging, and self-service functionality for CCCERA's pension operations.

Scale indicators1 record

Recent moves6 records

Expansion highlights3 records

Broad incumbents

• CalSTRS (California State Teachers' Retirement System): California's statewide pension system for educators. Shares CCCERA's regulatory environment and defined-benefit pension administration mission, but is organized around a single profession (teaching) rather than a county jurisdiction.
• CalPERS (California Public Employees' Retirement System): California's statewide public pension system. Operates the same basic defined-benefit pension mandate as CCCERA but at vastly larger scale and broader geographic scope; the dominant incumbent in the California public pension ecosystem.

Direct peers

• Santa Barbara County Employees' Retirement System (SBCERS): Mid-sized California county retirement system with a similar defined-benefit pension mandate and California 1937 Act county-association structure, providing a near-direct scale and operational comparison to CCCERA.
• Los Angeles County Employees Retirement Association (LACERA): California county employees' retirement association administering defined-benefit pensions for LA County public employees. Same legal structure, same California regulatory framework, and same pension-administration mission as CCCERA, but at significantly larger scale.
• Alameda County Employees' Retirement Association (ACERA): Neighboring Bay Area county retirement system providing pension benefits to Alameda County public employees. Closely comparable to CCCERA in governance, regulatory environment, member type, and county-level scale.
• San Diego County Employees Retirement Association (SDCERA): California county pension system serving San Diego County employees and retirees under the same state regulatory framework as CCCERA. Directly comparable in mandate, governance, and operational scope.
• Ventura County Employees' Retirement Association (VCERA): California county pension system serving Ventura County public employees. Comparable to CCCERA in mandate, scale band, governance, and California regulatory framework.
• Orange County Employees Retirement System (OCERS): California county retirement association administering pension benefits for Orange County public employees. Directly comparable to CCCERA in legal structure, regulatory setting, and operational scope.

Others

• Vitech Systems Group: Provider of pension administration software to public and multi-employer retirement systems. Comparable as a technology peer to Sagitec and as a relevant vendor in the pension-administration ecosystem CCCERA depends on.
• Sagitec Solutions: Vendor of CCCERA's Neospin pension administration platform. Comparable as the technology enablement layer that powers CCCERA's core operations, with other public and private pension funds among its client base.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/%40cccera1945
• Facebookfacebook.com/CCCEmployeesRetirementAssociation
• LinkedInlinkedin.com/company/cccera1945
• Xx.com/CCCERA

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Contra Costa County Employees’ Retirement Association