Caliber Quality Solutions

What Caliber Quality Solutions does

Caliber Quality Solutions Inc. is a Canadian engineering consultant and third-party certification body focused exclusively on the spray polyurethane foam (SPF) insulation industry. Founded in 2016 (originating from the Morrison Hershfield Quality Assurance Program established in 2011), the company is headquartered in Richmond Hill, Ontario, and operates with 1–10 employees. Caliber delivers the Site Quality Assurance Program (SQAP), a proprietary framework that certifies and accredits installers and contractors across Canada in compliance with ISO 17024 (Personnel Certification Body) and ISO 17020 (Inspection Body) standards, the National Building Code of Canada, and CAN/ULC 705.2.

The company's product portfolio comprises Installer Certification and Recertification (5-year licenses), Contractor Accreditation (with audits every five years), Site Audit Reports, Complaint Resolution services, and the Caliber Insulation Quality Alliance (CiQA) membership program. These are supported by a proprietary Contractor Portal and a Daily Work Record (DWR) mobile application for compliance documentation. Caliber works with seven major SPF chemical manufacturers — BASF, Carlisle, Huntsman, JM, SWD, Shunda SPF, Soprema, and Victory Polymers — and reports a network of 700+ contractor members across Canada, positioning itself as the largest certification body and third-party QA provider for spray foam in the country.

Caliber generates revenue through three primary streams: one-time installer certification fees (approximately $600–$675 per installer, valid for 5 years with annual card renewals), recurring annual contractor membership subscriptions customized to business size, and recurring manufacturer SQAP program subscriptions. The firm sells directly to manufacturers and contractors (B2B), channels installers through manufacturer and contractor referrals, and leverages its proprietary portal as a self-service layer. Caliber also chairs the CAN/ULC Task Force and conducts industry seminars with building officials and inspectors, positioning itself as both a service provider and a regulatory influencer in the Canadian SPF ecosystem.

Name

Caliber Quality Solutions

Legal name

Caliber Quality Solutions Inc.

Website

https://caliberqa.com

Company type

Private

Founded year

2011

Operating status

Operating

Headcount range

1–10 employees

Short description

Caliber Quality Solutions is a Canadian third-party certification body that provides ISO 17024/17020-accredited installer certification, contractor accreditation, and Site Quality Assurance Programs for the spray polyurethane foam insulation industry. It serves SPF chemical manufacturers, insulation contractors, and individual installers across Canada.

Ownership category

akta.pro rank

Headquarters

HQ city

Toronto

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure, Others

Revenue model

1. Installer Certification Fees: One-time certification fees for spray foam installers. Certification starts at $675.00, valid for 5 years, with an annual card renewal fee. Also mentioned as starting at $600.00 in some sections. Includes written exam, practical evaluation, and immediate access to installer license upon passing.
2. Contractor Membership Fees: Annual membership fees for contractors that provide access to multiple manufacturer product lines, contractor portal, training resources, and support services. Membership fees can be structured and customized based on business size and needs.
3. Manufacturer SQAP Program Fees: Fees from spray foam chemical manufacturers for implementing Site Quality Assurance Program frameworks, providing ready-made compliance frameworks, installer training, certification scheme, and product audit procedures.
4. Contractor Accreditation Fees: Fees for the Contractor Accreditation Program, which ensures contractors operate at the highest level of compliance with industry standards and regulations through audits every five years.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels5 records

Core offering

Caliber Quality Solutions operates a Site Quality Assurance Program (SQAP) for the spray polyurethane foam industry, providing IAS-accredited (ISO 17024 / ISO 17020) certification of installers, contractor accreditation with recurring audits, site audit reports, and complaint resolution services. It supplements these services with an annual contractor membership (CiQA), the Contractor Portal platform, and a Daily Work Record (DWR) mobile app for compliance documentation, sold directly to SPF manufacturers, contractors, and individual installers across Canada (with bilingual English/French support).

Product overview

Caliber Quality Solutions offers a unified quality assurance and certification ecosystem for the spray foam insulation industry. The core offering is the Site Quality Assurance Program (SQAP), which encompasses Installer Certification and Recertification, Contractor Accreditation, Site Audit Reports, and Complaint Resolution services. These are supported by the Caliber Insulation Quality Alliance (CiQA) membership program, the Contractor Portal platform for member management, and the Daily Work Record (DWR) App for compliance documentation. Together, these products provide spray foam manufacturers, contractors, and installers with a comprehensive framework for compliance, training, certification, and quality assurance across Canada.

Differentiator

Problem solved

Functional benefit

Products and services

• Site Quality Assurance Program (SQAP) / Caliber QAP Certification Program A quality assurance framework for spray polyurethane foam manufacturers that bundles installer certification, training, audit procedures, and complaint resolution so manufacturers can verify their products are installed to code and manufacturer guidelines.
• Installer Certification and Recertification Certification process for spray foam installers involving online study, written exam, and practical evaluation, yielding a Caliber Installer License valid for 5 years; available in English and French with remote evaluation options.
• Contractor Accreditation Program that accredits spray foam contractors who have demonstrated compliance with the highest level of industry standards through an audit once every five years, providing a competitive differentiator in job bidding.
• Site Audit Reports Caliber-coordinated spray foam site audits that confirm installations satisfy Site Quality Assurance Program standards based on manufacturer guidelines and relevant standards.
• Complaint Resolution Service that facilitates assessments and mitigates the steps to getting deficient spray foam installations repaired when not installed in accordance with manufacturer guidelines and relevant standards.
• Caliber Insulation Quality Alliance (CiQA) Membership Annual membership alliance for manufacturers, distributors, contractors, and licensed installers; members gain access to the CiQA seal, communications pack, contractor portal, training resources, and bilingual support to differentiate themselves in the market.

Quantifiable outcome

• Zero deficiencies when SQAP is implemented and followed correctly
• +2 more outcomes

Named customers3 records

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Eleven partnerships are on record, tiered core and minor.

• BASFcoreChannel Partner/ Reseller/ DistributorMajor spray foam chemical manufacturer partner. Caliber offers certification training for BASF products including WALLTITE CM01 and WALLTITE XL01. BASF Canada provides testimonials supporting Caliber's certification program.
• CarlislecoreChannel Partner/ Reseller/ DistributorGlobal spray foam manufacturer partner offering products like SealTite ONE. Part of Caliber's manufacturer network providing employment opportunities for certified installers.
• Huntsman Building SolutionscoreChannel Partner/ Reseller/ DistributorMajor manufacturer partner (includes Demilec, Icynene-Lapolla brands). Provides training courses and product lines accessible to Caliber certified installers.
• Johns Manville (JM)coreChannel Partner/ Reseller/ DistributorManufacturer partner offering products like Corbond IV Canada. Caliber certified installers gain access to JM product lines through contractor membership.
• SWD UrethanecoreChannel Partner/ Reseller/ DistributorManufacturer partner providing products like Quik-Shield 148 CDN. Part of Caliber's largest selection of spray foam manufacturers in Canada.
• Shunda SPFcoreChannel Partner/ Reseller/ DistributorManufacturer partner offering Shunda SPF Comfort Lock HFO products. Located in Ontario with office at 905-754-0568.
• SopremacoreChannel Partner/ Reseller/ DistributorGlobal construction materials manufacturer partner offering SOPRA-SPF 200 products. Contact: 1-800-265-2842.
• Victory PolymersminorChannel Partner/ Reseller/ DistributorSpray foam manufacturer partner included in Caliber's manufacturer portfolio. Contact: 1-832-240-7222.
• Canadian Construction Materials Centre (CCMC)coreStrategic or Co-development PartnerCaliber serves as liaison between CCMC and spray foam manufacturers. CCMC has approved Caliber's certification program as meeting technical training requirements of the National Building Code and CAN/ULC 705.2.
• CAN/ULC CommitteescoreStrategic or Co-development PartnerCaliber participates in CAN/ULC task groups to support code development for spray foam standards. Caliber chairs the CAN/ULC Task Force and writes standards to help grow the SPF market.
• International Accreditation Services (IAS)coreStrategic or Co-development PartnerAccreditation body that granted Caliber ISO 17024 (Personnel Certification Body) and ISO 17020 (Inspection Body) accreditations.

Scale indicators7 records

Recent moves7 records

Expansion highlights5 records

Broad incumbents

• Intertek: Global TIC provider with extensive building products and construction certification programs including QA frameworks for manufacturers. Comparable as a broad incumbent offering installer/site quality services and accredited personnel certification bodies.
• UL Solutions (Underwriters Laboratories): Safety science and certification organization with broad construction and building product certification programs and ANSI-accredited personnel certification schemes. Comparable as a broad incumbent in building product certification; Caliber's spray foam QA program is explicitly aligned with CAN/ULC 705.2 standards.
• SGS: World-leading TIC company with building products, construction materials, and personnel certification practices (ISO 17024/17020 scope). Comparable as a broad incumbent offering certification and inspection across industries where Caliber focuses specifically on spray foam.
• IAPMO (International Association of Plumbing and Mechanical Officials): Code-development and product certification body issuing plumbing and mechanical certifications used by code officials. Comparable as a broad building product certification incumbent that interacts with manufacturers and building officials similarly to how Caliber engages AHJs and CCMC.
• Bureau Veritas: Global testing, inspection, and certification (TIC) major with operations across construction and building products. Comparable to Caliber as a large incumbent offering personnel certification and inspection services, though serving a much broader portfolio than Caliber's spray foam niche.

Regional players

• Construction Specifications Canada (CSC): Canadian association serving specifiers, building officials, and construction stakeholders with education and credentials in Canada. Comparable as a Canadian regional body addressing the same stakeholder ecosystem (architects, building officials, contractors) that Caliber's accreditation programs serve.

Emerging players

• QAI Laboratories: Testing, inspection, and certification firm focused on building products, electronics, and energy systems including personnel certification. Comparable as an emerging specialized TIC player in construction-adjacent certifications with overlapping accreditation scope to Caliber.

Direct peers

• ICC Evaluation Service (ICC-ES): Specialist building product evaluation and certification agency providing reports and listings used by code officials. Comparable as a direct peer in third-party building product certification used by manufacturers and authorities having jurisdiction, analogous to Caliber's SQAP and CCMC-aligned programs.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Caliber Quality Solutions