Support Product Services

What Support Product Services does

Support Product Services Inc. is a privately held regional distributor and certified service center headquartered in Murrieta, California, operating since 2003 with a staff of 1-10. The company is the exclusive regional channel in California, Nevada, and Arizona for three product families: ECOM portable emission analyzers, BACT-Aid catalytic converters, and Free-Flow Engine Coolers. Its customer base spans underground mining (diesel particulate monitoring), boiler and heating service (Boiler MACT and combustion tuning), stationary engine testing (RICE NESHAP), HVAC, gas turbines, and mobile fleet operators, all of which are subject to emissions regulations such as SCAQMD Rules 1110.2 and 1146.

The technology stack is largely third-party. ECOM analyzers are German-engineered portable combustion analyzers incorporating NDIR benches, dual-range CO sensors, heated sensor blocks, CO bypass systems, Peltier sample conditioning, and Bluetooth/WiFi/USB connectivity, paired with proprietary e-Comply software for SCAQMD periodic monitoring. BACT-Aid catalyst elements are manufactured to SPS specifications by Advanced Catalyst Systems LLC, leveraging ACS's portfolio of 30+ US patents and zero-slip sealing technology with CFD-designed diffusers. Free-Flow Engine Coolers are heat exchangers for engine-driven pumps with a double-wall design claimed to be the only configuration meeting Uniform Plumbing Code requirements for safe drinking water applications.

The business model combines one-time equipment sales, leasing through a Direct Capital partnership, recurring calibration gas supply via Mesa Specialty Gases, and a certified repair and calibration service operation. Go-to-market is sales-led via website, phone, and fax, supplemented by LinkedIn, Facebook, YouTube technical content, and a downloads portal. Pricing is quote-based and not publicly disclosed. The company carries no institutional capital, no disclosed headcount beyond owner-management, and no evidence of funding, M&A, or expansion beyond its three-state territory; its competitive position rests on distribution exclusivity, regulatory-aligned product fit, and certified service capability rather than proprietary technology development.

Name

Support Product Services

Legal name

Support Product Services Inc.

Website

https://supportproductservices.com

Company type

Private

Founded year

2003

Operating status

Operating

Headcount range

1–10 employees

Short description

Support Product Services Inc. is a privately held regional distributor and certified service center in Murrieta, California, selling ECOM emission analyzers, BACT-Aid catalysts, and Free-Flow Engine Coolers to industrial customers in California, Nevada, and Arizona.

Ownership category

akta.pro rank

Product category

Emissions Monitoring & Compliance Equipment Distribution

NAICS

Refrigeration Equipment and Supplies Merchant Wholesalers (423740)

SIC

Refrigeration & Service Industry Machinery (3580)

akta.pro primary industry

Inspection, Testing & Calibration Services (Pressure Testing, Regulator Calibration) (EUAJAMAJ)

akta.pro secondary industry

Automotive Coolant & Refrigerant Circuit Components (Pumps/Valves/Reservoirs/Expansion Devices) (IMACALAE)

Keywords

• Portable emission analyzers
• Catalytic converters
• Combustion analysis equipment
• Engine coolant heat exchangers
• Emissions compliance testing

Headquarters

HQ city

Murrieta

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Supply Chain, Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. ECOM Portable Emission Analyzers (Sales & Leasing): Sales and leasing of ECOM portable emission analyzers (J2KN Pro Industrial, J2KN Pro Easy, EN3-R, EN3-F, ECOM-D, ECOM-B models). Leasing offered through Direct Capital partnership with extended warranty options.
2. BACT-Aid Catalysts & Replacement Elements: Sale of BACT-Aid catalytic converters, housings (carbon or stainless steel), and replacement catalyst elements in various configurations (round, rectangular, oblong, octagonal) for NSCR, oxidation, and diesel oxidation applications. Replacement elements compatible with Miratech, Johnson Matthey, EmeraChem, DCL, Emit, and BASF units.
3. Free-Flow Engine Coolers: Exclusive distribution of Free-Flow Engine Coolers — heat exchangers for engine-driven pumps in natural gas and diesel applications, designed to meet Uniform Plumbing Code requirements for safe drinking water.
4. Calibration Gas & Supplies: Sale of calibration gas cylinders (116L disposable, 1400L reusable) and associated regulators and hose, provided in partnership with Mesa Specialty Gases & Equipment.
5. Analyzer Service & Maintenance: Certified ECOM service center providing repair, calibration, stability testing, linearity testing, and interference testing on ECOM analyzers. State-of-the-art diagnostic tools and quality parts for minimizing equipment downtime.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

Core offering

Support Product Services is a regional distributor and certified service center serving California, Nevada, and Arizona that sells, leases, and services ECOM portable emission analyzers for combustion analysis; distributes BACT-Aid zero-slip catalytic converter housings and replacement elements; and is the exclusive distributor for Free-Flow Engine Coolers heat exchangers for engine-driven pumps. The company also supplies calibration gases and provides authorized analyzer repair, calibration, and compliance testing aligned to SCAQMD, RICE NESHAP, Boiler MACT, and Uniform Plumbing Code requirements.

Product overview

Support Product Services offers a portfolio of three core product lines: (1) ECOM Portable Emission Analyzers — German-engineered portable analyzers including the J2KN PRO Industrial, J2KN PRO Easy, EN3-R, EN3-F, D, and B models — for combustion analysis and emissions monitoring in engines, boilers, HVAC, gas turbines, mining, and mobile applications; (2) BACT-Aid Catalysts including Zero Slip catalyst elements, housings (carbon or stainless steel, 3-way or oxidation), and replacement elements for various brands (Miratech, Johnson Matthey, EmeraChem, DCL, Emit, BASF); and (3) Free-Flow Engine Coolers — heat exchangers for engine-driven pumps. The company also provides supporting services including analyzer maintenance/repair, leasing (via Direct Capital), calibration gas and supplies, and e-Comply compliance testing/reporting software for SCAQMD rules 1110.2 and 1146.

Differentiator

Problem solved

Functional benefit

Brands

• ECOM Analyzers: German-engineered portable emission analyzers for combustion and emissions monitoring applications including engine testing, boiler testing, HVAC, gas turbines, mining, and mobile engines.
• BACT-Aid Catalysts
• Free-Flow Engine Coolers

Products and services

• ECOM J2KN PRO Industrial Portable Emission Analyzer German-engineered portable combustion analyzer for industrial and high-concentration emissions testing, supporting up to 9-gas measurement including CO up to 63,000ppm with NDIR bench, heated sensor block, dual range CO sensors, and Bluetooth/WiFi/USB connectivity. Targeted at industrial engine testing, gas turbine, and high-CO combustion applications.
• ECOM J2KN PRO Easy Portable Emission Analyzer Portable combustion analyzer with wireless remote control and zoom display, enabling complete operation from a distance with up to 2 GB plug-in memory. Designed for large combustion systems where direct analyzer access is difficult.
• ECOM EN3-R Portable Emission Analyzer Portable combustion analyzer from ECOM's product line distributed by Support Product Services for emissions testing applications.
• ECOM EN3-F Portable Emission Analyzer Portable combustion analyzer from ECOM's product line distributed by Support Product Services for emissions testing applications.
• ECOM-D Portable Emission Analyzer Portable combustion analyzer from ECOM's product line distributed by Support Product Services for emissions testing applications.
• ECOM-B Portable Emission Analyzer Portable combustion analyzer from ECOM's product line distributed by Support Product Services for emissions testing applications.
• BACT-Aid Zero Slip Catalyst Elements Catalyst elements with zero-slip sealing technology ensuring 100% of exhaust flow passes through the element (not around it), CFD-designed diffuser for even gas distribution, and no gaskets to blow out or replace. Built by Advanced Catalyst Systems LLC with over 30 US patents in catalyst inventions. Configurations for NSCR, oxidation, and diesel oxidation applications.
• BACT-Aid Catalyst Housings Catalyst housings compatible with BACT-Aid catalyst elements, available in carbon or stainless steel and in 3-way or oxidation configurations for natural gas and diesel engine emissions control.
• BACT-Aid Catalyst Replacement Elements Replacement catalyst elements compatible with housings from Miratech, Johnson Matthey, EmeraChem, DCL, Emit, and BASF, allowing retrofit of installed catalyst systems to BACT-Aid's zero-slip technology.
• Free-Flow Engine Coolers Double-wall heat exchangers designed for engine-driven pumps in natural gas and diesel applications. The double-wall design is the only heat exchanger on the market designed to accommodate the entire flow of an engine-driven pump in domestic water pumping plants while satisfying Uniform Plumbing Code requirements for safe drinking water. Thousands of units are in the field across domestic, agricultural, and flood control applications.
• Calibration Gas & Supplies Calibration gas cylinders (116L disposable providing 15–25 calibrations, 1400L reusable providing 120–130 calibrations on high flow analyzers) supplied in the blend ranges most commonly used by ECOM analyzer customers, together with associated regulators and hose. Provided through a partnership with Mesa Specialty Gases & Equipment.
• ECOM Analyzer Service, Repair & Calibration Certified ECOM service center providing repair, calibration, stability testing, linearity testing, and interference testing on ECOM analyzers using state-of-the-art diagnostic tools and quality parts, aimed at minimizing equipment downtime for customers in California, Nevada, and Arizona.
• ECOM Analyzer Leasing Equipment leasing of ECOM portable emission analyzers offered through a partnership with Direct Capital, enabling SMB and mid-sized business customers to acquire analyzers via financing with optional extended warranty coverage to smooth O&M budgets.
• ECOM e-Comply Compliance Software for SCAQMD 1110.2 / 1146 Compliance testing and reporting software designed for SCAQMD rules 1110.2 and 1146 Periodic Monitoring Protocol, supporting automated testing, user-configurable sampling times and frequencies, pre/post-test calibration, and built-in PDF and Excel report generation. For combustion source emissions compliance testing in SCAQMD-jurisdiction facilities.

Quantifiable outcome

• BACT-Aid catalysts ensure 100% of exhaust flow passes through the catalyst element (zero slip), not around it
• +2 more outcomes

Segments6 records

Ideal customer profiles7 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature8 records

Partnerships

Three partnerships are on record, tiered minor and core.

• Mesa Specialty Gases & EquipmentminorOthersSupport Product Services has teamed up with Mesa Specialty Gases & Equipment to provide calibration gas cylinders on short notice in the blend ranges most commonly used by customers. Mesa supplies 116L disposable and 1400L reusable cylinders with various gas blends.
• Free-Flow Engine CoolerscoreChannel Partner/ Reseller/ DistributorSupport Product Services is the exclusive distributor for Free-Flow Engine Coolers. Free-Flow Engine Coolers has been building heat exchangers for engine driven pumps since 1959, serving domestic, agricultural and flood control applications. Their double wall design is the only heat exchanger on the market designed to accommodate the entire flow of an engine driven pump in domestic water pumping plants meeting the Uniform Plumbing Code for safe drinking water.
• Advanced Catalyst Systems LLC (ACS)coreStrategic or Co-development PartnerBACT-Aid catalyst elements are built for Support Product Services by Advanced Catalyst Systems LLC (ACS) to Support Product Services' exacting standards. ACS was founded by catalyst experts instrumental in the development of multiple breakthrough catalyst inventions resulting in over 30 US patents, with a reputation for the highest quality products and customer services in the industry.

Scale indicators3 records

Recent moves5 records

Expansion highlights3 records

Direct peers

• Testo Inc. Leading manufacturer of portable combustion and emissions analyzers (Testo 340/350/300, etc.) used for boiler tuning, engine exhaust testing, and HVAC service. ECOM's primary head-to-head competitor in the same regulated compliance segments SPS serves (Boiler MACT, RICE NESHAP, SCAQMD).
• Bacharach: Manufacturer of portable combustion analyzers and gas-leak detectors serving boiler service, HVAC, and industrial compliance markets. Direct competitor to ECOM analyzers in SPS's healthcare, commercial, and industrial-customer base.
• Horiba: Major manufacturer of emissions analyzers (OBS-ONE, OBS-V, etc.) for automotive, engine, and industrial compliance applications. Direct ECOM competitor in stationary engine and industrial-boiler compliance testing where SPS sells J2KN Pro models.
• Nova Analytical Systems: Manufacturer of portable and continuous emissions analyzers for industrial, environmental, and engine testing. Comparable product portfolio to ECOM analyzers distributed by SPS, with overlap in mining, engine testing, and boiler compliance end markets.
• Casella Measurement: Manufacturer of environmental monitoring instruments including emissions and noise measurement equipment. Competes with ECOM analyzers in industrial compliance testing markets served by SPS.
• Drager Safety: Manufacturer of gas-detection and measurement instruments including portable gas analyzers for industrial, mining, and compliance applications. Comparable to ECOM analyzers in mobile-diesel, underground mining, and emissions-testing contexts that are SPS primary segments.
• Miratech Corp. Manufacturer of NSCR catalysts and emission control systems for natural gas engines. BACT-Aid replacement elements are explicitly compatible with Miratech units, making Miratech a direct catalyst-competitor in the same stationary engine compliance market.
• DCL International: Manufacturer of catalytic converters and oxidation catalysts for industrial engines, including the type used in stationary natural gas and diesel engine markets. BACT-Aid elements are DCL-compatible, placing DCL in direct competition with BACT-Aid catalysts in SPS's territory.
• AMETEK Land: Manufacturer of combustion and flame monitoring instruments for industrial processes, including emissions analyzers for boilers, furnaces, and turbines. Adjacent product overlap with ECOM analyzer portfolio for industrial furnace and process compliance applications.

Broad incumbents

• AMETEK Inc. Large diversified industrial manufacturer with process and emissions monitoring instrument divisions (including Land Instruments). Overlaps with SPS's analyzer portfolio in industrial compliance markets but operates as a much broader, multi-segment industrial conglomerate.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/suppportproducts
• LinkedInlinkedin.com/company/support-products

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Support Product Services