What Intrepid Credit Union does

Intrepid Credit Union is a member-owned, federally insured financial cooperative founded in 1936 and headquartered in Helena, Montana. It provides consumer and small-business banking products — including checking, savings, money market, share certificates, IRAs, mortgages, home equity lines, vehicle loans (auto, RV, boat, motorcycle, ATV), personal loans, business loans, and Mastercard credit cards — to members across 20+ Montana counties. Its deposit franchise features Kasasa-branded reward checking products (up to 3.00% APY and 4% cash back), a Wealthcare premium checking tier, and a youth savings program, with revenue generated primarily through net interest income on lending plus transaction fees such as $28 overdraft charges and monthly account maintenance fees.

The credit union operates a hybrid physical-digital distribution model: four Helena-area branches (Main Office, Kessler, Prospect, Sanders) equipped with Personal Teller Machines (PTMs) that enable live video teller interactions during business hours and standard ATM functionality 24/7, complemented by a mobile and web banking platform with Face ID/Touch ID biometric login, mobile deposit, bill pay, and e-statements launched in 2025. Member service is further extended through Glia-powered remote support (chat, video, audio, phone with co-browsing) launched in 2026, and 24/7 automated telephone banking with a natural-language virtual assistant. Surcharge-free ATM access is provided through the CO-OP Financial Services network spanning 30,000+ locations nationwide, including 9,000+ deposit-enabled machines.

Go-to-market is direct-to-consumer via Montana residency and select employer/affinity partnerships (Montana National Guard, healthcare workers via the Montana Dental Association), supplemented by community sponsorships, a member referral rewards program (Intrepid Rewards), and organic social media on Facebook and Instagram. The credit union carries NCUA federal deposit insurance and is BBB-accredited, with compliance certifications including WCAG 2.2 Level AA web accessibility, the Equal Opportunity Credit Act, and Fair Housing Law. Notably, no revenue, asset size, or member count figures are publicly disclosed.

Name

Intrepid Credit Union

Legal name

Intrepid Credit Union

Website

https://intrepidcu.org

Company type

Private

Founded year

1936

Operating status

Operating

Headcount range

101–250 employees

Short description

Intrepid Credit Union is a member-owned, NCUA-insured financial cooperative headquartered in Helena, Montana, serving Montana residents, military, healthcare workers, and small businesses across 20+ counties with checking, savings, lending, and digital banking products.

Ownership category

akta.pro rank

Product category

Retail Banking

NAICS

Credit Unions (52213)

SIC

Savings Institution, Federally Chartered (6035)

akta.pro primary industry

Community Credit Unions (Retail/Consumer Focus) (FSABAEAA)

akta.pro secondary industry

Cooperative Banks (Member-Owned Commercial/Retail) (FSABAEAF)

Keywords

• Consumer banking services
• Credit union lending
• Personal savings accounts
• Mortgage and auto loans
• Member financial services

Headquarters

HQ city

Helena

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Interest Income: The primary revenue source is interest income from loans including mortgages, auto loans, personal loans, business loans, and credit cards. Interest rates vary based on creditworthiness and product type.
2. Fee Income: Various account and service fees including monthly maintenance fees on certain accounts, overdraft fees ($28 per transaction), wire transfer fees, and other service charges.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels5 records

Core offering

Intrepid Credit Union is a member-owned, not-for-profit financial cooperative founded in 1936 and headquartered in Helena, Montana. It delivers retail banking services including checking, savings, share certificates, IRAs, consumer and mortgage loans, vehicle loans, Mastercard credit cards, and small-business banking to qualifying members across Montana. Service is delivered through physical branches, Personal Teller Machines, telephone banking, a mobile and web banking platform, and the CO-OP surcharge-free ATM network.

Product overview

Intrepid Credit Union is a Montana-based credit union offering a comprehensive financial services platform across checking, savings, lending, and digital banking. The product portfolio centers on Kasasa-branded reward checking accounts (Kasasa Cash with up to 3.00% APY and Kasasa Cash Back with 4% cash back) linked to Kasasa Saver savings, supplemented by Wealthcare Checking with identity theft protection. Savings products include Regular Share Savings, FIN Youth Savings with reward incentives, Money Market Accounts, Share Certificates (3-60 month terms), IRAs (Traditional, Roth, SEP, Coverdell ESA), and Montana Medical Savings Accounts. Lending products span home loans (mortgages, construction, land, manufactured homes, HELOCs), vehicle loans (auto, RV, boat, motorcycle, ATV with up to 100% financing), personal loans/lines of credit, business loans (commercial real estate, equipment, lines of credit), and Mastercard credit cards. Service enhancements include Overdraft Protection, TruStage Insurance, Intrepid Rewards loyalty program, Digital Banking (web/mobile with biometric login, mobile deposit, bill pay), Glia Remote Support with live virtual tellers, Personal Teller Machines (PTMs) at branches, and Telephone Banking with AI virtual assistant.

Differentiator

Problem solved

Functional benefit

Products and services

• Kasasa Cash Checking
• Kasasa Cash Back Checking
• Kasasa Saver
• Wealthcare Checking
• Regular Share Savings
• FIN Youth Savings Account
• Money Market Account
• Share Certificates
• Individual Retirement Accounts (IRAs)
• Montana Medical Savings Account (MSA)
• Business Share Draft Checking
• Business Money Market Account
• Home Mortgage Loans
• Land Loans
• Construction Loans
• Manufactured/Mobile Home Loans
• Home Equity Lines of Credit (HELOC)
• Auto Loans
• Recreational Vehicle (RV) Loans
• Boat Loans
• Motorcycle Loans
• ATV Loans
• Personal Term Loans
• Personal Line of Credit
• Mastercard Credit Cards
• Business Loans

Named customers3 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

Feature3 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• CO-OP Financial ServicescoreTechnology or IntegrationCO-OP provides the surcharge-free ATM network offering over 30,000 ATMs nationwide including 9,000+ deposit-enabled machines. Members can locate ATMs via online search, text messaging, phone call, or GPS integration.
• KasasacoreTechnology or IntegrationKasasa provides the branded reward checking accounts (Kasasa Cash, Kasasa Cash Back, Kasasa Saver) with high-yield dividends and cash back rewards. The partnership includes the Fin mascot character for youth accounts.
• TruStage InsurancecoreGTM or Marketing PartnerTruStage offers insurance products designed for credit union members including auto, home, and accidental death & dismemberment coverage. Intrepid provides $1,000 of TruStage AD&D insurance free to all members.
• MastercardcoreTechnology or IntegrationMastercard provides debit and credit card processing with 24/7 fraud monitoring. Cards are issued through Intrepid for everyday spending with fraud prevention alerts.
• GliacoreTechnology or IntegrationGlia provides remote support technology enabling live chat, video, audio, and phone support with local tellers. Includes co-browsing capability for account assistance and application guidance.
• Route 66 WarrantyminorGTM or Marketing PartnerExtended warranty provider offering vehicle protection plans with rental car allowance and 24/7 emergency roadside service for auto, motorcycle, and RV loans.
• Montana Dental AssociationminorGTM or Marketing PartnerPartnership allowing members of the Montana Dental Association and healthcare workers to qualify for credit union membership.

Scale indicators2 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• Connexus Credit Union: Member-owned credit union with a strong digital banking platform, Kasasa-style rewards, and a comprehensive lending suite; a like-for-like peer for Intrepid's digital transformation strategy and product mix.
• Whitefish Credit Union: Montana-based community credit union with a similar member-owned model, multi-branch presence, and comparable consumer deposit and loan product suite, making it the closest geographic and scale peer to Intrepid.
• Alliant Credit Union: Digital-first, member-owned credit union offering high-yield deposit products and a full loan suite nationwide; comparable to Intrepid in product breadth and member-owned structure but with a much larger, geographically unrestricted field of membership.
• Mountain West Credit Union: Community credit union headquartered in Helena, MT operating with a similar field-of-membership approach and product breadth, directly overlapping Intrepid's primary service area and member segments.

Broad incumbents

• First Interstate BancSystem: Montana-rooted regional bank with extensive in-state branch coverage and a full suite of consumer and business banking products; competes with Intrepid on deposit pricing, mortgages, and small-business lending across the same Montana counties.
• PenFed Credit Union: Large, digitally mature credit union offering nationwide consumer deposits, mortgages, auto loans, and credit cards; comparable in product architecture (rewards checking, full lending, digital-first) and a benchmark for where Intrepid's digital investments could take it.
• Navy Federal Credit Union: Affinity-based credit union serving military members and their families - directly comparable to Intrepid's military-affinity membership track (Montana National Guard) - and a useful benchmark for affinity-driven credit union growth at scale.
• BECU (Boeing Employees Credit Union): One of the largest U.S. community credit unions with a full banking, lending, and digital product suite; comparable member-owned cooperative model and product breadth, but materially larger scale than Intrepid.
• Glacier Bancorp: Large Montana-headquartered bank holding company with a statewide branch network and full consumer/commercial product set; the dominant incumbent competing with Intrepid across deposits, mortgages, and consumer lending in Montana.

Regional players

• Stockman Bank of Montana: Montana-headquartered community bank with statewide branches and a full consumer/business banking suite; competes with Intrepid in the same Montana footprint and offers a comparable community-bank value proposition, although structured as a stock-owned bank rather than a cooperative.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/IntrepidCreditUnion
• Instagraminstagram.com/intrepidcreditunion

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Intrepid Credit Union