Arrowleaf
Arrowleaf is a Southern Illinois nonprofit human services organization, founded in 1974, that delivers more than 25 behavioral health, developmental, and community collaboration programs to regional residents through direct service delivery, sliding-fee pricing, and government grant funding.
- Company typePrivate
- Founded1974
- HeadquartersVienna, United States
- Headcount101–250
- GTM typeB2C
- OfferingServices
What Arrowleaf does
Arrowleaf is a nonprofit human services organization headquartered in Vienna, Illinois, serving residents across Southern Illinois since 1974. The organization operates more than 25 programs organized around three focus areas: Behavioral Health (mental health and substance use counseling, treatment, and 24/7 crisis intervention), Developmental Services (support for individuals with developmental disabilities to navigate daily life and maintain independence), and Community Collaboration (programs that connect residents with regional resources and support community well-being). Arrowleaf explicitly positions itself as a vital connector between individuals in Southern Illinois and the services they need, offering resource guides such as the Youth Referral Guide and the Southern Illinois Community Resource Guide, an anonymous complaint portal, accessibility services, and SMS-based client communication.
The organization's business model is that of a 501(c)(3) nonprofit rather than a commercial product company. Revenue is generated through a mix of government grants (including SAMHSA funding administered via the Illinois Department of Human Services' Division of Substance Use Prevention and Recovery), billable client services, sliding-fee payments scaled to household size and income (with additional fee reductions available), donations, and likely Medicaid reimbursements. There is no proprietary technology platform disclosed; the technology stack consists of commodity third-party integrations such as Stripe for credit card invoicing and Venmo for payments, along with standard client-facing communication and reporting tools. CARF accreditation from the Commission on Accreditation of Rehabilitation Facilities underpins service quality standards.
Distribution is direct and regionally concentrated: services are delivered in person across Southern Illinois, supplemented by a 24/7 crisis line. Marketing and community outreach rely on organic social channels (Facebook, Instagram, LinkedIn) and the organization's website, while workforce recruitment is handled through an ADP-hosted careers portal. Headcount sits in the 101-250 range, and leadership is provided by CEO Sherrie L. Crabb alongside a Board of Directors; there is no parent company, venture, or private equity ownership indicated.
Arrowleaf firmographics
Firmographics- Name
- Arrowleaf
- Legal name
- Arrowleaf
- Website
- https://myarrowleaf.org
- Company type
- Private
- Founded year
- 1974
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Arrowleaf is a Southern Illinois nonprofit human services organization, founded in 1974, that delivers more than 25 behavioral health, developmental, and community collaboration programs to regional residents through direct service delivery, sliding-fee pricing, and government grant funding.
- Ownership category
- akta.pro rank
Arrowleaf industry classification
Industry- Product category
- Behavioral Health & Human Services
- NAICS
- Social Assistance (624), Vocational Rehabilitation Services (62431), Civic and Social Organizations (8134)
- SIC
- Services-Social Services (8300)
- akta.pro primary industry
- Disability Services & Assistive Solutions (Accessibility, Assistive Tech) (BPAGALAM)
Keywords
Where Arrowleaf is headquartered
LocationHeadquarters
- HQ city
- Vienna
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Arrowleaf business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Marketing or Sales, Others
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Pay-as-you-go | Sliding fee scale based on household size and income |
Distribution channels1 record
Marketing channels3 records
Arrowleaf product offering
Product offeringCore offering
Arrowleaf is a nonprofit human services organization that delivers direct behavioral health, developmental disability, and community collaboration services to Southern Illinois residents through more than 25 programs. Services include mental health counseling, substance use prevention and treatment, developmental disability support, crisis intervention, and resource navigation, with fees assessed on a sliding scale based on household income and family size.
Product overview
Arrowleaf is a nonprofit human services organization offering a unified portfolio of community support services centered on three core areas: Behavioral Health Services, Developmental Services, and Community Collaboration. Through more than 25 programs, the organization provides direct client services including mental health counseling, substance use treatment, developmental disability support, crisis intervention, and community resource coordination. The portfolio includes resource guides (Youth Referral Guide, Southern Illinois Community Resource Guide), accessibility services, anonymous complaint reporting, and SMS-based client communication. A sliding fee scale and financial assistance are available, with services designed to support Southern Illinoisans throughout their lives.
Differentiator
Problem solved
Functional benefit
Products and services
- Behavioral Health Services Mental health and substance use support services including counseling, treatment, and crisis intervention for Southern Illinoisans facing depression, anxiety, substance use, and related challenges.
- Developmental Services Programs supporting individuals with developmental disabilities to navigate daily life challenges, build independence, and access community resources throughout Southern Illinois.
- Community Collaboration Programs connecting community members with resources and supporting regional collaborative initiatives to enhance community well-being in Southern Illinois.
- Accessibility Services Services addressing accessibility needs across architecture, environment, attitudes, finances, employment, communication, technology, and transportation to enhance quality of life for persons served.
Companies that use Arrowleaf
Customer profileSegments1 record
Ideal customer profiles1 record
Arrowleaf technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration2 records
Arrowleaf partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Illinois Department of Human Services (IDHS)coreArrowleaf receives funding through the Illinois Department of Human Services, Division of Substance Use Prevention and Recovery. Funding supported by Grant Number 1H79SM088078-01 from SAMHSA (09/30/2023 – 09/29/2026). IDHS is a government funding partner providing financial support for substance use prevention and recovery services in Southern Illinois.
Scale indicators2 records
Recent moves6 records
Expansion highlights5 records
Arrowleaf competitors and assessment
Company assessmentDirect peers
- Chestnut Health Systems: Illinois-based nonprofit providing behavioral health, substance use treatment, and prevention services across central and southern Illinois. Directly comparable mission, CARF accreditation, and Illinois DHS/SAMHSA funding model.
- TASC (Treatment Alternatives for Safe Communities): Illinois-based nonprofit providing substance use treatment, behavioral health, and justice-involved program services with state and SAMHSA funding. Direct overlap in substance use prevention/recovery service line.
- Trilogy Behavioral Healthcare: Chicago-area nonprofit providing behavioral health and developmental disability services with CARF accreditation. Comparable service mix and Illinois-based funding relationships, though geographically distinct.
- Bridgeway Behavioral Health: Nonprofit behavioral health organization serving a multi-county Illinois footprint with mental health, substance use, and developmental disability services. Closely matches Arrowleaf's regional nonprofit, CARF-accredited, Illinois DHS-funded profile.
Emerging players
- PPI Illinois (Preventive and Positive Interventions): Smaller Illinois behavioral health nonprofit serving developmental and mental health needs. Comparable nonprofit human services focus with partial geographic and service-line overlap.
Broad incumbents
- Centerstone: One of the largest U.S. nonprofit behavioral health providers, operating CARF-accredited mental health, substance use, and developmental services across multiple states. Comparable service taxonomy and accreditation profile at significantly larger scale.
- Lutheran Social Services of Illinois: Faith-affiliated statewide human services nonprofit operating behavioral health, child welfare, developmental disability, and senior programs across Illinois. Overlapping service lines and comparable CARF/IDHS contracting posture at much larger scale.
Regional players
- Catholic Charities of Southern Illinois: Diocesan nonprofit delivering counseling, behavioral health, and community services across the same Southern Illinois counties Arrowleaf serves. Direct geographic overlap and overlapping IDHS-funded service categories.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Arrowleaf social profiles
Digital presenceArrowleaf compliance and trust
Trust signalCompliance1 record
Arrowleaf financial estimates
Financial estimateRevenue estimate
Valuation estimate
Arrowleaf leadership team
Management profileNumber of profiles
Profiles1 record
Arrowleaf funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Arrowleaf M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Arrowleaf
What does Arrowleaf do?
Arrowleaf is a nonprofit human services organization that delivers direct behavioral health, developmental disability, and community collaboration services to Southern Illinois residents through more than 25 programs. Services include mental health counseling, substance use prevention and treatment, developmental disability support, crisis intervention, and resource navigation, with fees assessed on a sliding scale based on household income and family size.
Is Arrowleaf a public or private company?
Arrowleaf is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Arrowleaf founded?
Arrowleaf was founded in 1974. It employs 101 to 250 people.
Where is Arrowleaf based?
Arrowleaf is headquartered in Vienna, United States, in the North America region.
Who are Arrowleaf's main competitors?
Direct peers on record are Chestnut Health Systems, TASC (Treatment Alternatives for Safe Communities), Trilogy Behavioral Healthcare and Bridgeway Behavioral Health. PPI Illinois (Preventive and Positive Interventions) is listed as an emerging player. Broad incumbents are Centerstone and Lutheran Social Services of Illinois. Catholic Charities of Southern Illinois is listed as a regional player.
Does Arrowleaf have an API?
No public API is recorded for Arrowleaf.
What industry is Arrowleaf in?
Arrowleaf's product category is Behavioral Health & Human Services. Its primary akta.pro industry code is BPAGALAM, Disability Services & Assistive Solutions (Accessibility, Assistive Tech). Its NAICS code is 624 and its SIC code is 8300.