Tso data
Tso-data is a business IT system, realizing complex IT projects since 1991 and optimizing business processes.
- Company typePrivate
- Founded1991
- HeadquartersOsnabrück, Germany
- Headcount51–100
- GTM typeB2B
- OfferingSoftware
What Tso data does
TSO-DATA is a German IT system house and Microsoft partner headquartered in Osnabrück, operating across five German locations (Osnabrück, Nürnberg, Bremen, Berlin, Hamburg) with a wholly-owned subsidiary, TSO-DATA Nürnberg GmbH. Founded in the early 1990s and active for approximately 30 years, the company employs more than 200 staff and serves over 500 customers in the DACH region.
The company's core offering is implementation, customization, and ongoing support for Microsoft Dynamics 365 ERP and CRM, complemented by document management (M-Files, SharePoint), business intelligence (Power BI, TARGIT, and the proprietary TSO Power Dashboards), IT infrastructure and managed services, and proprietary AI products including TSO AI Voice Agents and TSO AI Chat Agents (built on Azure OpenAI and Microsoft Copilot Studio, distributed via Microsoft Marketplace). TSO-DATA also sells industry-specific solutions: KatarGo for mail order and wholesale, LS Central for retail, and STAFF UNITE for recruiting/staffing.
Revenue is generated through a mix of professional services (ERP/CRM implementation, consulting, training), recurring subscriptions (cloud licenses, managed services, proprietary add-ons such as TSO Power Dashboards, and AI agents priced from €59/month), and one-time add-ons. Visible pricing tiers — AI Voice Agents €59–€720+/month plus €0.32–€0.45/min overage, Microsoft Copilot €28.10/user/month, Copilot training €149/person — indicate a tiered, mid-market SaaS and services pricing model. The company remains private and founder/management-controlled, with no public funding rounds or M&A disclosed.
Tso data firmographics
Firmographics- Name
- Tso data
- Legal name
- TSO-DATA GmbH
- Website
- https://www.tso.de/
- Company type
- Private
- Founded year
- 1991
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Tso-data is a business IT system, realizing complex IT projects since 1991 and optimizing business processes.
- Ownership category
- akta.pro rank
Tso data industry classification
Industry- Product category
- Enterprise ERP and CRM Software Implementation
- NAICS
- Computer Systems Design and Related Services (54151), Custom Computer Programming Services (541511), Computer Systems Design Services (541512), Computer Facilities Management Services (541513)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Programming Services (7371), Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Service Catalog, Request Fulfillment & Self-Service Portals (BPAEAJAI)
- akta.pro secondary industries
- iBPMS (Intelligent BPM Suites) & Process Automation Suites (HDAEAHAG), Enterprise Case Management & Request Fulfillment Platforms (HDAEALAJ)
Keywords
Where Tso data is headquartered
LocationHeadquarters
- HQ city
- Osnabrück
- HQ country
- Germany
- HQ region
- Europe
Offices5 records
Markets served
Tso data business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- ERP & CRM Implementation & Licensing: TSO-DATA implements and sells Microsoft Dynamics 365 Business Central (both online cloud and on-premises) and Microsoft Dynamics 365 Customer Engagement (CRM). Revenue comes from software licensing (per seat/subscription for cloud, perpetual for on-prem), implementation projects, configuration, and customization services. They offer 'PowerStart' introductory packages for quick onboarding to Business Central Online.
- Managed Services & IT Infrastructure: Ongoing managed services including cloud solutions (Modern Workplace, Microsoft 365), IT security, IT support, and IT infrastructure management. Revenue is recurring in nature through service contracts.
- Add-on Products & Extensions: Proprietary and third-party add-ons for Business Central, CRM, LS Central, and document management (M-Files/SharePoint). Add-ons include GDPR ToolBox, Document Capture, WebConnector for webshop/marketplace integration, Expense Management (Continia), time & staffing, logistics, EDI data exchange, communication, and manufacturing modules. Sold as one-time licenses or subscription add-ons.
- Professional Services (Consulting, Training, Process Modelling): Business consulting, process modelling, and software training sessions. These services support customers across all project phases and are typically sold as professional services engagements.
- AI Voice Agents (SaaS/Pricing): AI Voice Agents are sold as monthly subscription packages (Trial, Starter, Professional, Enterprise) with bundled monthly call minutes and per-minute overage charges. This is a usage-hybrid SaaS model.
- Business Intelligence Solutions: BI solutions including Microsoft Power BI, TARGIT Decision Suite, and proprietary TSO Power Dashboards. Revenue from software licensing and implementation services.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | AI Voice Agents - Trial: Entry-level package for testing |
| Subscription | Monthly | AI Voice Agents - Starter: For small-scale deployments |
| Subscription | Monthly | AI Voice Agents - Professional: For medium-scale deployments |
| Subscription | Monthly | AI Voice Agents - Enterprise: For large-scale deployments |
| Subscription | Annual | Microsoft 365 Copilot - Per user/month |
| Unit Pricing | Multi-year contract | Copilot Training (entry-level) - Per person |
| Subscription | Annual | Business Central Online - PowerStart introductory package |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels7 records
Tso data product offering
Product offeringCore offering
TSO-DATA is a German Microsoft partner that implements, resells, and extends Microsoft Dynamics 365 Business Central (ERP), Dynamics 365 Customer Engagement (CRM), M-Files and SharePoint document management, Power BI and TARGIT business intelligence, and Microsoft 365/Cloud infrastructure. The company sells its own proprietary software products including KatarGo (industry ERP for mail order and wholesale), STAFF UNITE (recruiting CRM module), TSO Power Dashboards (BI), AI Voice Agents, and AI Chat Agents, all built on the Microsoft stack. Services span consulting, implementation, training, and ongoing managed IT support.
Product overview
TSO-DATA is a German IT system house and Microsoft partner offering a comprehensive portfolio of enterprise software solutions. The core offerings include Microsoft Dynamics 365 Business Central (cloud and on-premises ERP), Microsoft Dynamics 365 Customer Engagement (CRM with Sales, Customer Insights modules), and document management solutions using M-Files and SharePoint. The company provides industry-specific solutions including KatarGo for mail order/e-commerce/wholesale and LS Central for retail, all built on the Business Central platform. AI-powered products include AI Voice Agents for automated phone customer service, AI Chat Agents leveraging Azure OpenAI for conversational support, and Microsoft Copilot integrations across Business Central, CRM, Microsoft 365, and Power BI. The product portfolio includes numerous add-on modules for document processing (Continia Document Capture, DMS Connectors), expense management, e-commerce integration (WebConnector), and compliance tools (DSGVO ToolBox). Business intelligence is delivered through TSO Power Dashboards, Microsoft Power BI, and TARGIT Decision Suite. TSO-DATA also provides managed services, IT infrastructure solutions, and professional services including training and consulting.
Differentiator
Problem solved
Functional benefit
Brands
- KatarGo: ERP industry solution for mailorder, e-commerce, and wholesale businesses built on Microsoft Dynamics 365 Business Central
- STAFF UNITE
- TSO Power Dashboards
- AI Voice Agents
- AI Chat Agents
- PowerStart
Products and services
- Microsoft Dynamics 365 Business Central Cloud-based and on-premises ERP system providing integrated financial management, supply chain, sales, and service capabilities for small and medium enterprises. Sold as Microsoft subscription (cloud) or perpetual (on-premises) licenses, with TSO-DATA implementation and customization services.
- Microsoft Dynamics 365 Customer Engagement (CRM) CRM solution including Sales, Customer Insights, and Customer Service modules for managing customer relationships and sales processes. Sold as Microsoft subscription licenses with TSO-DATA implementation services.
- M-Files Document Management Intelligent Document Management System (ECM) enabling metadata-driven document organization, automated workflows, and seamless ERP integration. TSO-DATA implements M-Files for customers and offers proprietary DMS Connectors linking it to Business Central.
- KatarGo Industry-specific ERP solution for mail order (Versandhandel), e-commerce, and wholesale businesses built on Microsoft Dynamics 365 Business Central. Supports core operational processes including inventory management, order processing, multi-channel sales, and logistics.
- LS Central Retail Solution Retail industry solution built on Microsoft Dynamics 365 Business Central for point-of-sale, inventory, and store management in the retail sector. TSO-DATA provides implementation plus proprietary add-ons (LS Connector, LS Monitor, TSO WebPOS Pay).
- AI Voice Agents AI-powered voice agents for automated phone conversations with customers, supporting customer service, field service documentation, and appointment scheduling integrated with Microsoft Dynamics 365. Features 24/7 availability, up to 20 parallel calls, intent detection, multilingual dialogs, and CRM/ERP data access. Sold as monthly subscription packages (Trial €59, Starter €245, Professional €720, Enterprise on request).
- AI Chat Agents AI-powered chat agents using Azure OpenAI and Copilot Studio for natural language conversations, integrated with Microsoft Dynamics 365 and Business Central for automated customer service, document comprehension, and process initiation (tickets, leads, appointments, orders).
- TSO Power Dashboards Proprietary Power BI dashboards providing business intelligence and real-time reporting for Microsoft Dynamics 365 Business Central data. Features self-service customization, filters by salesperson/sales channel/time period, structured navigation, and integrated KPI glossary.
- STAFF UNITE Recruiting Module Recruiting and staffing module integrated with Microsoft Dynamics 365 CRM for optimized personnel placement, candidate management, and client relationship management in staffing agencies.
- PowerStart Business Central Online Quick-start introductory implementation package for Microsoft Dynamics 365 Business Central Online enabling fast deployment with pre-configured processes for rapid onboarding.
- Managed Services Managed IT services providing ongoing support, monitoring, and maintenance of IT infrastructure and Microsoft solutions on a recurring service contract basis.
- Microsoft 365 Security Foundation Security framework and implementation service for Microsoft 365 environments ensuring comprehensive protection, IT security, and compliance posture.
- DSGVO ToolBox (GDPR Compliance) GDPR compliance toolbox for Microsoft Dynamics 365 Business Central, CRM, and M-Files enabling data subject access requests, privacy management, and German data protection compliance.
- Continia Document Capture Automated document processing and invoice capture solution for Business Central enabling fully automatic document workflows, invoice capture, and approval processing.
- WebConnector Webshop and marketplace connection add-on for Business Central enabling e-commerce integration with multiple online storefronts and marketplaces.
- M-Files Aino Generative AI assistant for M-Files enabling natural language interaction with company documents, automated classification, intelligent information retrieval, and AI-generated metadata transparency.
- Microsoft Power BI Microsoft business intelligence tool for data visualization, interactive reports, and analytics integrated with Business Central, offered with implementation and licensing services.
- TARGIT Decision Suite Business intelligence and analytics solution providing decision support, reporting, and analytics capabilities integrated with Microsoft Dynamics 365.
- CommunicationCenter Communication add-on for Business Central enabling document output, multi-channel communication management, and EDI data exchange.
- Microsoft 365 Copilot (Reselling and Training) AI assistant integrated across Microsoft 365 applications (Word, PowerPoint, Outlook, Teams, SharePoint) for productivity enhancement. TSO-DATA resells licenses with exclusive discounts (€28.10 per user/month annual) and provides training (€149 per person introductory training).
- Microsoft SharePoint Document management and collaboration platform integrated with Business Central and CRM for enterprise content management, offered with implementation and customization services.
Quantifiable outcome
- AI Voice Agents can reduce customer service costs by approximately 50% compared to comparable human agents, with costs only applying to actual phone minutes.
- +1 more outcomes
Companies that use Tso data
Customer profileNamed customers8 records
Segments4 records
Ideal customer profiles4 records
Tso data technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration17 records
AI capability12 records
Feature8 records
Tso data partnerships and signals
Strategic signalPartnerships
Twelve partnerships are on record, tiered core and minor.
- M-Files (for M-Files 26.6 Release)coreM-Files released version 26.6 in June 2026, with TSO-DATA providing German-language news coverage and expertise on the release. The release included AI-generated metadata transparency (Aino), improved Microsoft 365 integration, Coauthoring, and UI updates. TSO-DATA is an authorized M-Files partner providing implementation and support services.
- Fördergesellschaft Hochschule Osnabrück e.V. (Support Association of the University of Applied Sciences Osnabrück)minorTSO-DATA GmbH has been a member since January 2020. The association supports teaching and research at Osnabrück University of Applied Sciences. TSO-DATA cooperates with the university on joint projects, guest lectures, student thesis supervision, working student activities, and internships.
- Bund der Freunde der Technischen Hochschule Nürnberg e.V. (Friends of TH Nuremberg)minorTSO-DATA Nürnberg GmbH has been a member since August 2016. The non-profit association supports students at Nuremberg University of Technology through scholarships, financial grants, hardware, and teaching materials.
- VfL OsnabrückminorTSO-DATA has been an official IT partner of VfL Osnabrück since the 2015/2016 season. The partnership includes stadium branding (brand name on a gang at Bremer Brücke), hospitality packages, and IT infrastructure modernization (hybrid cloud/on-premises solution). TSO-DATA is also present at the stadium.
- MicrosoftcoreTSO-DATA is a certified Microsoft Partner specializing in Microsoft Dynamics 365 (Business Central, Customer Engagement/CRM), Microsoft 365, Azure, SharePoint, and Power BI. As a Microsoft Solutions Partner (Data & AI), they resell, implement, and extend Microsoft solutions. They also offer Microsoft 365 Copilot training, licensing, and AI integration services. The partnership includes access to Microsoft's partner ecosystem, co-marketing, and technical enablement.
- M-Files (Symfact)coreM-Files is an intelligent information management / ECM platform. TSO-DATA is an M-Files partner offering implementation, the proprietary DMS Connector for Business Central, and AI integration (Aino AI for M-Files, M-Files Connector for Copilot). They provide GDPR ToolBox for M-Files and support both cloud and self-hosted M-Files deployments.
- LS Central (part of Microsoft / LS Retail)coreLS Central is the retail industry solution for Microsoft Dynamics 365. TSO-DATA implements LS Central for retail customers and has developed proprietary add-ons for it (LS Connector, LS Monitor, TSO WebPOS Pay).
- KatarGo (by TSO-DATA / Internal Brand)coreKatarGo is TSO-DATA's proprietary industry ERP solution for mail order, e-commerce, and wholesale, built on Microsoft Dynamics 365 Business Central. It is presented as a distinct product brand at katargo.de and is a key differentiator for TSO-DATA in the Versandhandel and Großhandel verticals.
- Zoo OsnabrückminorTSO-DATA is an official sponsor and IT partner of Zoo Osnabrück since mid-2015. They have also sponsored animal Siggi (a warthog). The Zoo additionally uses Microsoft Dynamics 365 CRM implemented by TSO-DATA, representing a customer and sponsorship relationship.
- Ambulanter Kinderhospizdienst OsnabrückminorTSO-DATA supports the outpatient children's hospice service that accompanies children and adolescents with life-shortening illnesses. This is a charitable sponsorship relationship.
- Haus am Schlehenbusch (Diakonie Osnabrück)minorTSO-DATA supports the curative education and therapeutic youth welfare institution for young people aged 15-21 in Osnabrück. A multi-year charitable support relationship.
- Caritas Kinder- und Jugendhaus Stapf, NürnbergminorTSO-DATA Nürnberg supports this Caritas institution offering childcare, youth services, and family support in Nürnberg. A regional charitable sponsorship relationship.
Scale indicators5 records
Recent moves6 records
Expansion highlights6 records
Tso data competitors and assessment
Company assessmentDirect peers
- KUMAVISION AG: German Microsoft Dynamics partner headquartered in Isny/Allgäu, specializing in ERP and CRM for mid-market enterprises with a comparable vertical focus (manufacturing, wholesale, services). Directly competes with TSO-DATA for German Business Central and CRM implementations.
- proMX AG: German Microsoft Dynamics 365 partner specializing in Project Operations, field service, and CRM/ERP implementations. Comparable in size and target market (German mid-market), with overlapping practice areas in Dynamics CE and project-based services.
- BE-terna GmbH: European Microsoft Dynamics and cloud partner with German operations, focused on mid-market ERP, CRM, and IoT implementations. Competes head-to-head with TSO-DATA in German-speaking regions for Dynamics 365 projects.
- ORBIS AG: German Microsoft partner specializing in Dynamics 365 ERP and CRM implementations for mid-market industrial and retail customers. Similar size profile and vertical mix, directly overlapping with TSO-DATA's German mid-market Dynamics practice.
- Cideon Software & Service GmbH: German Microsoft partner and part of the Friedhelm Loh Group, providing Dynamics 365 ERP/CRM implementations and engineering-focused add-ons. Comparable in size and ERP/CRM focus, with strong presence in industrial verticals also served by TSO-DATA.
Broad incumbents
- Allgeier SE: Large publicly listed German IT services group offering Microsoft Dynamics, ERP, and managed services across multiple business units. Significantly larger than TSO-DATA, competes for similar mid-market and enterprise German Dynamics customers as part of a broader portfolio.
- SVA System Vertrieb Alexander GmbH: Large German IT system house with broad Microsoft, datacenter, and managed services portfolio. Overlaps with TSO-DATA in Microsoft 365, Dynamics, and managed services for German enterprise customers, but at materially greater scale.
- Avanade Inc. Joint venture between Accenture and Microsoft, the largest global Microsoft-focused SI. Operates in Germany and competes for Dynamics 365, Azure, and Copilot implementation deals across mid-market and enterprise segments where TSO-DATA also competes.
- Arvato Systems (Bertelsmann): IT subsidiary of Bertelsmann providing Microsoft cloud, Dynamics, and managed services to enterprise customers in Germany. Competes for larger German Dynamics and cloud deals; broader portfolio than TSO-DATA.
Emerging players
- LS Retail (LS Central): Icelandic software vendor whose LS Central product is the retail ISV partner for Microsoft Dynamics 365 and is implemented by TSO-DATA. Adjacent rather than directly competing, but a key ecosystem player whose product roadmap and partner program directly shape TSO-DATA's retail practice.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
Tso data social profiles
Digital presenceTso data compliance and trust
Trust signalCompliance1 record
Tso data financial estimates
Financial estimateRevenue estimate
Valuation estimate
Tso data leadership team
Management profileNumber of profiles
Profiles2 records
Tso data subsidiaries and ownership
Company hierarchySubsidiaries1 record
Tso data funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Tso data M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Tso data
What does Tso data do?
TSO-DATA is a German Microsoft partner that implements, resells, and extends Microsoft Dynamics 365 Business Central (ERP), Dynamics 365 Customer Engagement (CRM), M-Files and SharePoint document management, Power BI and TARGIT business intelligence, and Microsoft 365/Cloud infrastructure. The company sells its own proprietary software products including KatarGo (industry ERP for mail order and wholesale), STAFF UNITE (recruiting CRM module), TSO Power Dashboards (BI), AI Voice Agents, and AI Chat Agents, all built on the Microsoft stack. Services span consulting, implementation, training, and ongoing managed IT support.
Is Tso data a public or private company?
Tso data is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Tso data founded?
Tso data was founded in 1991. It employs 51 to 100 people.
Where is Tso data based?
Tso data is headquartered in Osnabrück, Germany, in the Europe region.
How does Tso data make money?
Six revenue lines are on record. ERP & CRM Implementation & Licensing is the primary driver. The others are managed Services & IT Infrastructure, add-on Products & Extensions, professional Services (Consulting, Training, Process Modelling), AI Voice Agents (SaaS/Pricing) and business Intelligence Solutions.
Who are Tso data's main competitors?
Direct peers on record are KUMAVISION AG, proMX AG, BE-terna GmbH, ORBIS AG and Cideon Software & Service GmbH. Broad incumbents are Allgeier SE, SVA System Vertrieb Alexander GmbH, Avanade Inc. and Arvato Systems (Bertelsmann). LS Retail (LS Central) is listed as an emerging player.
Does Tso data have an API?
No public API is recorded for Tso data.
What industry is Tso data in?
Tso data's product category is Enterprise ERP and CRM Software Implementation. Its primary akta.pro industry code is BPAEAJAI, Service Catalog, Request Fulfillment & Self-Service Portals, with a secondary code of HDAEAHAG, iBPMS (Intelligent BPM Suites) & Process Automation Suites. Its NAICS code is 54151 and its SIC code is 7370.