Assist Absence
Assist Verzuim is a Netherlands-based certified occupational health service (arbodienst) that delivers end-to-end absenteeism management, prevention, and return-to-work support to Dutch employers through subscription packages, a proprietary AVS portal, and ~120 specialists across four regional offices.
- Company typePrivate
- Founded2001
- HeadquartersRijssen, Netherlands
- Headcount101–250
- GTM typeB2B
- OfferingServices
What Assist Absence does
Assist Verzuim (also known as Assist Absence) is a Netherlands-based certified occupational health service (gecertificeerde arbodienst) that helps Dutch employers manage employee absenteeism, comply with the Wet verbetering poortwachter (Dutch Improved Gatekeeper Act), and improve sustainable employability. Founded in 2001 and headquartered in Rijssen, the company operates from four regional offices (Rijssen, Groningen, Utrecht, Oosterhout) with a team of approximately 120 colleagues. Its service portfolio spans the full absenteeism lifecycle — from prevention (RI&E, PMO, workplace investigations, flu vaccinations) through active case management (occupational investigations, three-party conversations, VAR-2 psychosocial assessments) to re-integration and team resilience services (mediation, confidential advisors, addiction support).
The technical backbone is the Assist Verzuim Systeem (AVS), a proprietary web-based absence management portal (built on ChainWise extranet technology) that gives clients real-time insight into absence, automated alerts, regulatory compliance workflows, and integration with HR and payroll systems. A supplementary internal tool, the VAR-2 questionnaire, provides scientifically validated psychosocial risk mapping.
Commercial operations are sales-led, running on a three-tier subscription model — Assist Basis (transaction-based, client retains control), Assist Uitgebreid (partial case manager support), and Assist Compleet (full-service all-inclusive flat fee) — supplemented by training/workshops (e.g., Preventiemedewerker training at €370 per person), individual specialist interventions billed per action, and a referral channel through Dutch insurers and volmachten. Pricing is largely quote-based, with free introductory consultations to convert prospects. The company holds ISO 9001 (valid through November 2026), SBCA, and OVAL certifications, and serves a diversified customer base including construction, packaging/logistics, and retail sectors.
Assist Absence firmographics
Firmographics- Name
- Assist Absence
- Legal name
- Assist Verzuim
- Website
- https://assistverzuim.nl
- Company type
- Private
- Founded year
- 2001
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Assist Verzuim is a Netherlands-based certified occupational health service (arbodienst) that delivers end-to-end absenteeism management, prevention, and return-to-work support to Dutch employers through subscription packages, a proprietary AVS portal, and ~120 specialists across four regional offices.
- Ownership category
- akta.pro rank
Assist Absence industry classification
Industry- Product category
- Occupational Health Services
- NAICS
- Vocational Rehabilitation Services (624310), Offices of Physical, Occupational and Speech Therapists, and Audiologists (62134)
- SIC
- Services-Misc Health & Allied Services, Nec (8090), Services-Social Services (8300)
- akta.pro industry
- Disability & Leave Administration (STD/LTD/FMLA/Paid Leave)Healthcare & Life Sciences/Health Insurance & Managed Care/Third-Party Administration (TPA) & Administrative Services Only (ASO)Workers’ Compensation & Occupational Health TPAHealthcare & Life Sciences/Health Insurance & Managed Care/Third-Party Administration (TPA) & Administrative Services Only (ASO)Workforce Support Services & Case Management (Coaching, Wraparound)Occupational Medicine & Work Injury Urgent Care Clinics
Keywords
Where Assist Absence is headquartered
LocationHeadquarters
- HQ city
- Rijssen
- HQ country
- Netherlands
- HQ region
- Europe
Offices4 records
Markets served
Assist Absence business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Others
Revenue model
- Subscription-based Absence Management (Assist Basis, Uitgebreid, Compleet): Three-tier subscription model: Assist Basis (transaction-based pricing per action, client retains full control), Assist Uitgebreid (partial inclusion of case manager services and process steps), Assist Compleet (full-service all-inclusive flat fee). All tiers include access to the Assist Verzuim Systeem and a dedicated case manager.
- Training and Workshops: Revenue from training sessions, workshops, and certification courses (e.g., Preventiemedewerker training at €370 per person). Custom workshops are also offered at negotiated rates.
- Individual Interventions and Consultations: Separate billing for ad-hoc interventions such as arbeidsdeskundig onderzoek (occupational disability investigation), bedrijfsmaatschappelijk werk (occupational social work), mediation, and other specialist services. These can be added on top of subscription tiers.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Pay-as-you-go | Assist Basis: Entry-level, client retains full HR control with transaction-based billing |
| Subscription | Annual | Assist Uitgebreid: Mid-tier with significant case manager support included |
| Subscription | Annual | Assist Compleet: Full-service all-inclusive package |
| Unit Pricing | Pay-as-you-go | Preventiemedewerker Training: €370 per person, in-company available |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels5 records
Assist Absence product offering
Product offeringCore offering
Assist Verzuim provides certified occupational health and absenteeism management services to Dutch employers, covering the full lifecycle from prevention and sick notification through reintegration to sustainable return-to-work. Core services include case management, company doctor access, occupational expert investigations, workplace and risk assessments, mediation, and training, all delivered through the proprietary Assist Verzuim Systeem (AVS) web portal and supported by dedicated case managers from four regional offices.
Product overview
Assist Verzuim operates as a certified occupational health service (arbodienst) offering a platform-based service portfolio centered on absenteeism management, occupational health, and workplace well-being. The core offering consists of three subscription tiers (Assist Basis, Assist Uitgebreid, Assist Compleet) providing varying levels of case management, company doctor access, and administrative support through their proprietary Assist Verzuim Systeem (AVS) web portal. The service portfolio encompasses core absenteeism guidance services including occupational expert investigations, three-party conversations, company social work, and VAR-2 psychosocial assessments. Prevention services include RI&E (Risk Inventory & Evaluation), Preventive Medical Examinations (PMO), workplace investigations, and flu vaccinations. Team resilience offerings cover external confidential advisors, grief/trauma counseling, addiction support, and mediation. Training products include prevention officer training and absenteeism training workshops. The architecture follows a modular subscription model where clients select service levels and add specialized interventions as needed.
Differentiator
Problem solved
Functional benefit
Products and services
- Verzuimbegeleiding (Absence Guidance)
Quantifiable outcome
- 30% reduction in absenteeism achieved for Van Iersel Geveltechniek
- +2 more outcomes
Companies that use Assist Absence
Customer profileNamed customers3 records
Ideal customer profiles2 records
Assist Absence technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
Assist Absence partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered core and supporting.
- MfN-Registered Mediators (Mediatorsfederatie Nederland)coreAssist Verzuim works with a carefully selected network of mediators who are all registered with the Mediatorsfederatie Nederland (MfN). These mediators meet strict quality requirements, follow a code of conduct, and provide independent, impartial facilitation for workplace conflicts. Different mediators are matched based on the nature of the conflict and parties involved.
- ChainWisesupportingChainWise provides the extranet software powering the Assist Verzuim customer portal (Assist Verzuim Systeem). The ChainWise Extranet login page (pw.assistverzuim.nl) confirms this integration, with Assist Verzuim branding overlaid on the ChainWise platform.
- SBCA, ISO, OVAL (Certification Bodies)coreAssist Verzuim holds active certifications from SBCA, ISO 9001 (valid until 30-11-2026), and OVAL, confirming its status as a certified arbodienst compliant with Dutch occupational health regulations.
Scale indicators3 records
Recent moves7 records
Expansion highlights6 records
Assist Absence competitors and assessment
Company assessmentDirect peers
- ArboNed: One of the largest certified arbodiensten in the Netherlands, offering absence management, case management, and occupational health services to Dutch employers under the same regulatory framework as Assist Verzuim.
- HumanTotalCare: Major Dutch arbodienst and occupational health provider offering verzuimbegeleiding, bedrijfsarts services, and prevention solutions; directly comparable service mix and target customer (Dutch employers).
- 365 Arbodienst: Dutch certified arbodienst providing absence management, case management, and online verzuimportaal services to employers — competing head-to-head on subscription-based verzuim packages.
- Zorg van de Zaak: Large Dutch occupational health network offering arbodienstverlening, bedrijfsmaatschappelijk werk, and re-integratie services with national coverage — a scaled peer in the same regulatory category.
- Caparis Arbodienst: Dutch certified arbodienst providing verzuimbegeleiding, re-integratie, and occupational health services to regional employers — closely comparable regulatory position and customer profile.
Regional players
- Stigas: Sector-specific arbodienst for the Dutch agricultural and green sectors; comparable arbodienst model but focused on a narrower vertical rather than general employer market.
Emerging players
- Fit & Gezond Groep: Smaller Dutch occupational health provider offering absence guidance, PMO, and workplace wellness services — comparable in scale and service scope to Assist Verzuim's mid-market offering.
- Yes!coaching: Dutch provider of absence coaching and case management for employers; overlapping with Assist Verzuim's case-management-led verzuimbegeleiding offering but with a narrower coaching-centric approach.
Broad incumbents
- Menzis Werkgevers: Large Dutch health insurer that integrates absence management and arbodienst services within broader employer benefit packages — a broader incumbent with adjacent but overlapping capability.
- VGZ Werkgeverszorg: Major Dutch health insurer offering employer-facing absence and occupational health solutions as part of integrated insurance and care packages — adjacent incumbent with overlapping employer relationships.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks5 records
Key highlights7 records
Customer concentration
Assist Absence social profiles
Digital presenceAssist Absence compliance and trust
Trust signalCompliance2 records
Assist Absence financial estimates
Financial estimateRevenue estimate
Valuation estimate
Assist Absence leadership team
Management profileNumber of profiles
Profiles3 records
Assist Absence subsidiaries and ownership
Company hierarchySubsidiaries4 records
Assist Absence funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Assist Absence M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Assist Absence
What does Assist Absence do?
Assist Verzuim provides certified occupational health and absenteeism management services to Dutch employers, covering the full lifecycle from prevention and sick notification through reintegration to sustainable return-to-work. Core services include case management, company doctor access, occupational expert investigations, workplace and risk assessments, mediation, and training, all delivered through the proprietary Assist Verzuim Systeem (AVS) web portal and supported by dedicated case managers from four regional offices.
Is Assist Absence a public or private company?
Assist Absence is a private company. It is classified as unknown and is currently operating.
When was Assist Absence founded?
Assist Absence was founded in 2001. It employs 101 to 250 people.
Where is Assist Absence based?
Assist Absence is headquartered in Rijssen, Netherlands, in the Europe region.
How does Assist Absence make money?
Three revenue lines are on record. Subscription-based Absence Management (Assist Basis, Uitgebreid, Compleet) is the primary driver. The others are training and Workshops and individual Interventions and Consultations.
Who are Assist Absence's main competitors?
Direct peers on record are ArboNed, HumanTotalCare, 365 Arbodienst, Zorg van de Zaak and Caparis Arbodienst. Stigas is listed as a regional player. Emerging players are Fit & Gezond Groep and Yes!coaching. Broad incumbents are Menzis Werkgevers and VGZ Werkgeverszorg.
Does Assist Absence have an API?
No public API is recorded for Assist Absence.
What industry is Assist Absence in?
Assist Absence's product category is Occupational Health Services. Its primary akta.pro industry code is HLAEALAM, Disability & Leave Administration (STD/LTD/FMLA/Paid Leave), with a secondary code of HLAEALAL, Workers’ Compensation & Occupational Health TPA. Its NAICS code is 624310 and its SIC code is 8090.