Hidraqua

What Hidraqua does

Hidraqua is a regulated water utility operator headquartered in Alicante, Spain, providing complete urban water cycle management services to 13 municipalities across the Alto Vinalopó, Bajo Vinalopó, L'Alcoià, and L'Alacantí comarcas of the Alicante province. Founded in 1971, the company is now a subsidiary of Veolia and has been rebranded under the Veolia identity (Hidraqua es ahora Veolia), with its operating domain at hidraqua.veolia.es. Its core product is the management of the eight stages of the urban water cycle — Captación (capture), Potabilización (potabilization), Transporte, Distribución, Alcantarillado (sewerage), Depuración (treatment), Reutilización (reuse), and Retorno (return/discharge) — delivered under municipal concession agreements. Customers include residential households, local commerce, small businesses, and industrial facilities within the concession territory, served through a monthly tariff-based billing model.

The company's product portfolio extends beyond physical water services into digital infrastructure and social programs. The AquaAlliance project ('Digitalización para la sostenibilidad') is a digitalization initiative covering 13 municipalities, while Hubgrade is a Veolia-group digital transformation platform focused on climate-change resilience and data-driven operational monitoring. Customer-facing digital tools include SVisual for service interaction, Factura Digital for electronic billing, online payment, an interactive Mapa de Obras y Afectaciones for network disruption visibility, and Comprobación de Fuga Interior for leak detection. Social programs include Programa CONTIGO and the Fondo Social/Bonificaciones scheme to subsidize water bills for vulnerable families. Certifications include Bequal Plus (disability inclusion, 2023) and WCAG-WAI AA web accessibility.

Hidraqua operates as a regulated monopoly under municipal concession frameworks, generating recurring revenue through volumetric water tariffs billed monthly to residential, commercial, and industrial customers. There are no reseller or distributor channels; service delivery occurs directly through a digital self-service portal, customer service centers, and prior-appointment channels within the licensed territory. As a Veolia subsidiary, Hidraqua benefits from group-level R&D, digital platforms, and procurement scale, but no independent financial disclosures, investor information, or headcount growth signals are available in the source data. The company was founded in 1971 and currently reports a headcount in the 1,001-5,000 range.

Name

Hidraqua

Legal name

Hidraqua

Website

https://hidraqua.es

Company type

Private

Founded year

1971

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Hidraqua is a regulated water utility subsidiary of Veolia, headquartered in Alicante, Spain, providing full urban water cycle management — capture, potabilization, distribution, sewerage, treatment, and reuse — under municipal concessions to 13 municipalities across the Alicante province.

Ownership category

akta.pro rank

Product category

Water Utility Services

NAICS

Water Supply and Irrigation Systems (221310), Sewage Treatment Facilities (22132), Water, Sewage and Other Systems (2213)

SIC

Water Supply (4941), Sanitary Services (4950), Electric, Gas & Sanitary Services (4900)

akta.pro primary industry

Water Sourcing & Abstraction (Surface Water, Groundwater, Intake Works) (EUANAAAA)

akta.pro secondary industries

Municipal Wastewater Collection (Sewer Networks) (BPALAMAA), Water Supply & Wastewater Utilities Administration (BPAIACAG)

Keywords

• Water utility services
• Wastewater treatment
• Municipal water management
• Water distribution services
• Urban water cycle

Headquarters

HQ city

Alicante

HQ country

Spain

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Operations, Personnel, Infrastructure, Technology or R&D, Others

Revenue model

1. Water cycle utility services (municipal concession): Hidraqua operates as a regulated water utility provider to municipalities, managing the complete urban water cycle (potable water supply and wastewater treatment) under municipal concession agreements. Revenue is generated through recurring water tariffs and service charges billed to residential, commercial, and industrial customers across its concession areas in the Alicante province.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

Hidraqua manages the complete urban water cycle across eight stages (capture, potabilization, transport, distribution, sewerage, treatment, reuse, and return) under municipal concession agreements for 13 municipalities in the Alicante province of Spain. The company delivers potable water supply, sewage collection, wastewater treatment, and water reuse services to residential, commercial, and industrial customers on a regulated utility basis. Operations are supported by digital platforms including AquaAlliance and Hubgrade, complemented by customer-facing tools such as SVisual for service management.

Product overview

Hidraqua (now operating as Veolia) is a municipal water utility company providing comprehensive water cycle management services. The company operates as a unified service platform managing the complete water lifecycle from capture through potabilization, transport, distribution, sewerage, treatment, reuse, and return. The product portfolio includes core water services, digital transformation initiatives (AquaAlliance and Hubgrade), customer-facing digital tools (SVisual, online payment, digital billing), and social support programs (Programa CONTIGO, Fondo Social). The company serves 13 municipalities in the Alicante region of Spain across the Alto Vinalopó, Bajo Vinalopó, L'Alcoià, and L'Alacantí districts.

Differentiator

Problem solved

Functional benefit

Brands

• AquaAlliance: Project 'AquaAlliance. Digitalización para la sostenibilidad' - aims to digitize water cycle management across 13 municipalities in the Alicante region's comarcas of Alto y Bajo Vinalopó, L'Alcoià and L'Alacantí.
• Hubgrade

Products and services

• Gestión del Ciclo Urbano del Agua (Urban Water Cycle Management) Comprehensive water cycle management service covering eight stages: water capture (Captación), potabilization (Potabilización), transport (Transporte), distribution (Distribución), sewerage (Alcantarillado), treatment/purification (Depuración), reuse (Reutilización), and return/discharge (Retorno). Delivered under municipal concession agreements for residential, commercial, and industrial customers in 13 municipalities of the Alicante province.
• AquaAlliance - Digitalización para la sostenibilidad A digital transformation project and offering that aims to digitize water cycle management across 13 municipalities in the Alicante province's comarcas of Alto and Bajo Vinalopó, L'Alcoià, and L'Alacantí. Integrates IoT-based digital monitoring and sustainability tools across the full urban water value chain.
• Hubgrade by Veolia Digital transformation platform developed by Veolia and deployed by Hidraqua for addressing climate change challenges through technological innovation, data-driven monitoring, and operational optimization across water infrastructure.
• SVisual Customer-facing visual service tool enabling service management, work order visibility, and operational interaction with the water network. Supports meter readings, account management, and visual communication regarding water services for clients.
• Programa CONTIGO Social assistance program providing support and special conditions for vulnerable families within the service territory to help them pay water bills and maintain access to essential water services.
• Fondo Social / Bonificaciones Social fund and bonus program providing discounts (bonificaciones) and financial assistance to help vulnerable families pay their water bills, integrated into the tariff structure of municipal concession services.

Quantifiable outcome

• Water reuse rate optimized through the full urban water cycle — reuse and return are integral stages of the managed water cycle, enabling circular water resource management.

Segments2 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

One partnership is on record.

• VeoliacoreOthersHidraqua has been rebranded and now operates under the Veolia brand (hidraqua.veolia.es). Veolia, a global environmental services group, acquired Hidraqua and integrated it into its global water management portfolio. The rebranding is reflected across all customer touchpoints, including the website, social media handles, and service branding.

Scale indicators1 record

Recent moves7 records

Expansion highlights5 records

Direct peers

• Canal de Isabel II (CYII): Madrid regional water utility managing the full urban water cycle (capture to reuse) under regulated concession model. Direct comparable in business model, regulated tariff structure, and end-to-end water service scope, though at significantly larger scale and in a different region.
• Agbar (Aguas de Barcelona) / Acciona Agua: Barcelona-based municipal water utility and part of the Acciona group, operating the full urban water cycle under concession in numerous Spanish municipalities. Closely comparable in concession-based regulated model, scope of services, and Spanish-market competitive dynamic.
• Sacyr Agua: Spanish water services division of Sacyr, operating municipal water concessions and end-to-end urban water cycle management across Spain and Latin America. Direct peer on concession model, service scope, and active bidding for Spanish municipal contracts.
• Global Omnium / Aguas de Valencia: Valencia-based municipal water utility serving multiple municipalities in the Valencia region under concession. Direct peer operating the same end-to-end water cycle model in the same broader Valencia/Costa Blanca corridor where Hidraqua competes and expands.
• Aigües de Barcelona (AGBAR): Catalan municipal water utility managing full urban water cycle under long-term concession in Barcelona metropolitan area. Direct comparable in regulated concession structure, end-to-end cycle management, and digital transformation initiatives.
• Suez Eau Espagne (Suez Spain): Spanish arm of Suez, one of the world's two largest water operators, actively bidding for and operating Spanish municipal water concessions. Direct peer in concession model and competitive bidding for the same Spanish municipal contract pool.
• FACSA (Fomento Agrícola Castellonense): Spanish water utility operating municipal concessions primarily in Castellón and Valencia regions, providing end-to-end water cycle services. Comparable in regional scale, concession-based model, and full-cycle service scope on Spain's eastern Mediterranean coast.
• Cadagua (OHL/Cobra/Vinci): Spanish water treatment and concessions operator under the VINCI group, building and operating municipal and industrial water infrastructure including end-to-end cycle management. Comparable in concession-based water utility operations and Spanish-market competitive dynamics.

Regional players

• EMASESA (Aguas de Sevilla): Municipal water utility serving the Seville metropolitan area under regulated concession. Comparable in regulated concession model and full water-cycle service scope, but operates in a different Spanish region with no direct territorial overlap.

Broad incumbents

• Veolia Eau (Veolia Water, parent): Global parent company and world's largest water and environmental services operator with thousands of municipal concessions worldwide. Comparable in offering portfolio (water, wastewater, reuse, digital), but operates broadly across many countries rather than specializing in the Alicante regional niche.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/infoHIDRAQUA
• YouTubeyoutube.com/@HidraquaesVeolia
• Instagraminstagram.com/hidraquaesveolia
• Facebookfacebook.com/profile.php

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hidraqua