Children's Service Center

What Children's Service Center does

Children's Service Center of Wyoming Valley, Inc. is a 501(c)(3) nonprofit behavioral health and primary care organization founded in 1862 and headquartered in Wilkes-Barre, Pennsylvania. The organization delivers integrated mental health, substance use disorder, and primary care services across 41 counties in Northeastern and North Central Pennsylvania, serving approximately 15,000 individuals annually through more than 25 distinct programs. Operating through three branded entities — Children's Service Center (child and adolescent mental health), Robinson Counseling Center (adult mental health and substance use disorder), and Conyngham Primary Health Care Center (family medicine) — the organization delivers care in office, school, home, and community settings, with embedded presence in 15 regional school districts since 1968. Specialized programs include autism evaluation and treatment, fetal alcohol spectrum disorder services, first-episode psychosis (HOPE), intensive behavioral health services (IBHS), applied behavior analysis (ABA), medication-assisted treatment (MAT), adoption services, and 24/7 crisis intervention.

The organization generated revenue through insurance billing (commercial, Medicare, Medicaid), a sliding fee discount program for uninsured and underinsured patients, charitable donations, and event sponsorship. Its 2025 designations as a Federally Qualified Health Center Look-Alike (FQHC-LAL) by HRSA and as an Opioid Use Disorder Center of Excellence by the Pennsylvania Department of Human Services materially enhanced its reimbursement economics and federal funding eligibility. The technology stack is limited to an electronic health record and secure patient portal; there is no proprietary AI or digital platform. CSC employed between 251 and 500 staff, held Great Place to Work certification, and was led by President and CEO Christopher C. Boyle (appointed July 2025) with new clinical and operational C-suite leadership installed in 2026 to support continued expansion.

Name

Children's Service Center

Legal name

Children's Service Center of Wyoming Valley, Inc.

Website

https://cscwv.org

Company type

Private

Founded year

1862

Operating status

Operating

Headcount range

251–500 employees

Short description

Children's Service Center is a Pennsylvania-based nonprofit (founded 1862) delivering integrated mental health, substance use disorder, and primary care services to ~15,000 individuals annually across 41 counties, operating 25+ programs through embedded school, office, home, and community delivery channels.

Ownership category

akta.pro rank

Product category

Behavioral Health and Primary Care Services

NAICS

Outpatient Mental Health and Substance Abuse Centers (621420), Child and Youth Services (62411), Residential Mental Health and Substance Abuse Facilities (62322)

SIC

Services-Health Services (8000), Services-Social Services (8300)

akta.pro primary industry

Community Mental Health Centers (CMHCs) & Public Behavioral Health Providers (HLAFACAI)

akta.pro secondary industries

Youth Mental Health, Counseling & Wellbeing (Education-Linked) Nonprofits (BPAGADAK), Pediatric Rehabilitation & Developmental Therapy Centers (PT/OT/SLP) (HLAFAJAL)

Keywords

• Behavioral health services
• Mental health treatment
• Substance use disorder
• Primary care services
• School-based counseling

Headquarters

HQ city

Wilkes Barre

HQ country

United States

HQ region

North America

Offices8 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Insurance billing (commercial, Medicare, Medicaid): The organization accepts most insurance plans including Medicare and Medicaid, billing third-party payers for mental health, substance use disorder, and primary care services rendered.
2. Sliding Fee Discount Program: Uninsured or underinsured patients may qualify for discounted services based on household size and income. This is a reduced-fee arrangement for eligible patients rather than a full-fare charge.
3. Donations and charitable contributions: The organization accepts one-time and recurring donations, event sponsorship, and restricted gifts. Key funds include the John Thalenfeld Fund for Social Determinants of Health providing episodic client assistance for housing, food, utilities, transportation, and healthcare. Also participates in Pennsylvania's Educational Improvement Tax Credit Program for its Music Intervention Therapy program.
4. FQHC-LAL designation benefits (no direct revenue): As a Federally Qualified Health Center Look-Alike (FQHC-LAL) designated by HRSA in 2025, the organization gains eligibility for enhanced Medicare/Medicaid reimbursement rates, a sliding fee discount program, and a pharmacy discount enrollment program — supporting revenue sustainability without direct federal grant funding.

Pricing tiers

Go-to-market motion3 records

Distribution channels6 records

Marketing channels8 records

Core offering

Children's Service Center of Wyoming Valley, Inc. operates a nonprofit integrated behavioral health and primary care network that delivers mental health, substance use disorder, and primary care services to children, teens, and adults across Northeastern and North Central Pennsylvania. Services are delivered in clinical offices, partner school districts, patient homes, and community settings through 25 distinct programs including child and adult outpatient therapy, residential and outpatient SUD treatment with MAT, autism evaluation and ABA, adoption services, crisis intervention, psychiatric rehabilitation, and family medicine. The organization holds HRSA FQHC-LAL and Pennsylvania OUD Center of Excellence designations and operates through affiliate centers Robinson Counseling Center and Conyngham Primary Health Care Center.

Product overview

Children's Service Center is a behavioral health and primary care services network offering integrated mental and physical health services. The organization operates through three care centers: Children's Service Center (child/adolescent mental health), Robinson Counseling Center (adult mental health and substance use disorder), and Conyngham Primary Health Care Center (family medicine/primary care). The portfolio includes over 20 distinct programs and services spanning mental health care (child, teen, and adult), substance use disorder treatment (including MAT), primary care, school-based behavioral health, autism services, adoption services, crisis intervention, psychiatric rehabilitation, occupational therapy, and various specialized programs including HOPE (first-episode psychosis), FASD, IBHS/ABA, and family-based services. Services are delivered in office, school, home, and community settings across northeastern and north central Pennsylvania.

Differentiator

Problem solved

Functional benefit

Products and services

• Child / Teen Mental Health Services Mental health assessment, treatment, and support for children and adolescents, delivered in office, home, school, and community settings across Northeastern Pennsylvania.
• Adult Mental Health Services Outpatient therapy, psychiatric evaluation, medication management, psychiatric rehabilitation, crisis intervention, and autism testing/treatment for adults, delivered at multiple locations.
• Substance Use Disorder Program Comprehensive drug and alcohol treatment including assessment, outpatient therapy, intensive outpatient, MAT, certified recovery specialists, prevention education, FASD services, and the Community Warm Transfer Program.
• Conyngham Primary Health Care Center Family medicine services for all ages including physicals, immunizations, sick care, preventive care, chronic disease management, onsite lab and pharmacy, MAT, and free health screenings; walk-ins welcome.
• School and Student Behavioral Health Programs (CSBBH) Mental health services embedded in 15 regional school districts including individual therapy, group therapy, family therapy, case management, and crisis support during school day and in home/community settings.
• Adoption Program Comprehensive adoption services including education, home study assessments, child recruitment, placement services, and post-permanency support. SWAN affiliate and Wendy's Wonderful Kids grantee.
• Autism Services Comprehensive autism evaluation, diagnosis, and treatment including psychological testing (ADOS-2), applied behavior analysis (ABA), and occupational therapy across the lifespan.
• Blended Case Management Personalized support helping individuals and families connect with psychiatric, medical, social, educational, vocational, and community resources.
• Crisis Intervention Services 24/7 crisis response services including telephone crisis line, mobile crisis response, evaluation, rapid treatment connection, psychiatric consultations, and community crisis outreach.
• Family-Based Services Intensive family-oriented treatment program for children and teenagers experiencing serious emotional health challenges, designed to prevent out-of-home placement.
• Fetal Alcohol Spectrum Disorder (FASD) Program Comprehensive assessment and treatment services for individuals affected by prenatal alcohol exposure, addressing physical, cognitive, and emotional challenges.
• HOPE (First-Episode Psychosis) Program Coordinated specialty care for individuals aged 15-30 experiencing early signs of psychosis, focusing on recovery goals and preventing further occurrences.
• Intensive Behavioral Health Services (IBHS) and Applied Behavior Analysis (ABA) Evidence-based interventions and support for children and teenagers with mental, emotional, and behavioral health needs, provided in home, school, or community settings.
• Medication Management Psychiatric medication management involving prescribing, monitoring, and adjusting medications to effectively manage symptoms for patients of all ages.
• Occupational Therapy Pediatric occupational therapy services helping children and adolescents up to age 18 improve daily functioning, independence, and quality of life with neurologic, developmental, and cognitive conditions.
• Outpatient Therapy / Counseling Mental health counseling including psychiatric and psychological evaluations, medication monitoring, and individual, group, or family therapy, available via telehealth.
• Parent-Child Interaction Therapy (PCIT) Evidence-based therapy addressing behavioral challenges in children aged 1-7, providing parents with strategies to improve family relationships.
• Psychiatric Rehabilitation Program (Liberty House) Therapeutic weekday program helping adults with chronic mental health challenges develop skills to increase community participation and independence.
• Medication Assisted Treatment (MAT) Medications combined with counseling and behavioral therapies to treat alcohol use disorder and opioid use disorder, provided as part of the comprehensive Substance Use Disorders Program.
• Milford E. Barnes School (Partial Hospitalization Program) Licensed private special education school (Pre-K and K-12) providing Partial Hospitalization Program with intensive mental health treatment and academic instruction in collaboration with each child's home school district.

Quantifiable outcome

• PCIT (Parent-Child Interaction Therapy) demonstrates clinical improvement in pre-school-aged children's behavior within 12-20 weekly sessions, with children typically reaching normal range behaviors and parents reporting high satisfaction.
• +5 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Nine partnerships are on record, tiered core, major and minor.

• Health Resources and Services Administration (HRSA)coreStrategic or Co-development Partner · 1 January 2025HRSA designated CSC as a Federally Qualified Health Center Look-Alike (FQHC-LAL) in 2025. This regulatory partnership enables CSC to expand Conyngham Primary Health Care Center, improves reimbursement rates, supports a sliding fee discount program, and provides access to a pharmacy discount enrollment program — all aimed at improving care access for high-need, underserved populations in northeastern Pennsylvania.
• Pennsylvania Department of Human Services (PA-DHS)coreStrategic or Co-development Partner · 1 January 2025PA-DHS registered the Conyngham Primary Health Care Center as an Opioid Use Disorder (OUD) Center of Excellence, recognizing CSC as a specialized provider of integrated MAT and behavioral health services for individuals with substance use disorders. CSC collaborates with the Program Evaluation and Research Unit at the University of Pittsburgh to report data on quality of care and program compliance across the full continuum of SUD care.
• University of Pittsburgh — Program Evaluation and Research UnitmajorStrategic or Co-development Partner · 1 January 2025The OUD Center of Excellence designation requires CSC to collaborate with the Program Evaluation and Research Unit at the University of Pittsburgh, reporting quality and compliance data across the continuum of substance use disorder care.
• Pennsylvania Statewide Adoption and Permanency Network (SWAN)coreChannel Partner/ Reseller/ DistributorCSC is an affiliate of SWAN, a statewide initiative dedicated to achieving timely permanency for children and adolescents across Pennsylvania's county and state systems. This partnership positions CSC as an approved adoption service provider within the statewide SWAN network.
• Dave Thomas Foundation for Adoption — Wendy's Wonderful KidscoreChannel Partner/ Reseller/ DistributorCSC is a grantee of the Dave Thomas Foundation for Adoption's signature program, Wendy's Wonderful Kids, which is dedicated to finding safe, loving, permanent families for every child waiting in foster care. The program operates on core beliefs that every child is adoptable and no child should remain in foster care without a path to permanency.
• Luzerne & Wyoming Counties Drug & Alcohol ProgrammajorChannel Partner/ Reseller/ DistributorCSC partners with the Luzerne & Wyoming Counties Drug & Alcohol Program for the Community Warm Transfer Program, which connects individuals experiencing substance-induced medical emergencies to CSC's Certified Recovery Specialists during weekdays 8 AM–4:30 PM at 570-826-3035.
• 15 Regional School Districts (Central Columbia, Crestwood, Elk Lake, Minersville Area, Mount Carmel Area, North Schuylkill, Pine Grove Area, Pittston Area, Pottsville, Schuylkill Haven Area, Shamokin Area, Shikellamy, Wayne Highlands, Wilkes-Barre Area, Wyoming Valley West)coreStrategic or Co-development PartnerCSC has served students in educational settings since 1968. The Community & School-Based Behavioral Health (CSBBH) program partners with 15 regional school districts to provide mental health services for children with severe emotional and/or behavioral problems during the school day, as well as in home and community settings. Individualized treatment teams include mobile therapists and behavioral health technicians working within each school community.
• SAMHSA (Substance Abuse and Mental Health Services Administration)minorOthersCSC references SAMHSA as a resource for substance abuse and mental health services information, maintaining awareness alignment with federal behavioral health guidelines and standards.
• The Milford E. Barnes School / Home School DistrictsmajorStrategic or Co-development PartnerThe Milford E. Barnes School, a licensed private special education school (Pre-K through K-12) operated by CSC on its main campus, integrates psychiatric, psychosocial, and educational services in collaboration with each child's home school district. Discharge planning is coordinated with the school to ensure successful return to the regular classroom.

Scale indicators10 records

Recent moves16 records

Expansion highlights6 records

Direct peers

• Pyramid Healthcare: Pyramid Healthcare is a Pennsylvania-based integrated behavioral health and addiction services provider offering inpatient, outpatient, MAT, and school/community-based programs across the state. It directly competes with CSC and Robinson Counseling Center in adult BH/SUD treatment, MAT, and adolescent services within the same PA catchment.
• KidsPeace: KidsPeace is a Pennsylvania-anchored nonprofit that operates residential and community-based behavioral health, partial hospitalization, and special education programs for children and adolescents. It overlaps with CSC's child/adolescent services, school-based BH, and the Milford E. Barnes PHP/special-ed school model.
• Gaudenzia: Gaudenzia is one of the largest nonprofit addiction and behavioral health treatment organizations in Pennsylvania, providing residential, outpatient, MAT, and recovery-support services. It directly competes with the SUD program at Robinson Counseling Center and with CSC's community warm-transfer and MAT offerings.
• Merakey: Merakey (formerly NHS Human Services / Northwestern Human Services) is a large Pennsylvania-based nonprofit delivering behavioral health, intellectual/developmental disability, and autism services across multiple states. It overlaps with CSC's IBHS/ABA, autism, case management, and adult psychiatric rehabilitation portfolio at materially greater scale.
• Rural Health Corporation of Northeastern Pennsylvania: Rural Health Corporation is a Federally Qualified Health Center network serving Luzerne, Wyoming, and surrounding counties with primary care, behavioral health, and dental services. It directly competes with Conyngham Primary Health Care Center for FQHC-eligible patients across overlapping service areas.
• Volunteers of America Pennsylvania: Volunteers of America's Pennsylvania affiliates deliver behavioral health, addiction, housing, and community-based services statewide and nationally. CSC leadership (Summer Krochta) previously served as an Administrative Director there, and VOA is a structural peer in nonprofit community-based BH and SUD service delivery.

Broad incumbents

• Geisinger: Geisinger is the dominant integrated health system in Northeastern and Central Pennsylvania and operates behavioral health, primary care, and addiction medicine services across the same counties CSC serves. As a broad incumbent it competes with CSC for referrals, payer contracts, and clinical staff across the Wilkes-Barre / Scranton / Danville corridor.
• Commonwealth Health System: Commonwealth Health operates Wilkes-Barre General Hospital and other Northeastern PA hospitals providing inpatient psychiatric and outpatient behavioral health services. It is a broad incumbent in the same regional catchment where CSC places its crisis intervention, psychiatric rehabilitation, and adult MH services.
• Carelon Behavioral Health (formerly Beacon Health Options): Carelon Behavioral Health is one of the largest managed behavioral health care organizations in the United States and a major Pennsylvania Medicaid managed behavioral health payer/vendor. It is a broad incumbent that shapes the contracting environment in which CSC operates and competes for Medicaid lives.

Regional players

• Allied Services Integrated Health System: Allied Services is a Northeastern Pennsylvania nonprofit health system providing rehabilitation, behavioral health, and pediatric therapies. Its pediatric OT/PT/SLP and rehabilitation scope directly overlaps with CSC's 2025 pediatric occupational therapy launch and Conyngham Primary Health Care Center's therapy offerings in the same regional catchment.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/CSCWV
• LinkedInlinkedin.com/company/cscwv

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Children's Service Center