Cambridge Integrated Services Group, Inc.
Cambridge Integrated Services Group provided outsourced property and casualty claims administration and managed care services to self-insured companies, insurance carriers, MGAs, and captives across the United States, supported by its proprietary Ovation Business Intelligence Suite.
- Company typePrivate
- Founded2000
- HeadquartersCranbury, United States
- Headcount51–100
- GTM typeB2B
- OfferingServices
What Cambridge Integrated Services Group, Inc. does
Cambridge Integrated Services Group, Inc. was a Cranbury, New Jersey-based provider of property and casualty claims administration and risk management services, operating across a nationwide branch network. The company delivered outsourced claims handling for workers' compensation, general and complex liability, property, auto, and specialty lines, alongside a managed care division (Cambridge Managed Care Services) that provided medical case management, utilization review, peer review, medical bill review, pharmacy benefit management (approximately 50,000 retail pharmacies), and proprietary medical delivery networks. Its flagship technology asset was the Cambridge Ovation Business Intelligence Suite, a web-based claims and risk exposure data platform featuring claim lookup, parameterized standard reports, on-demand query tools, and multi-dimensional data cube analysis with drill-through to underlying detail.
The company served self-insured corporations, insurance carriers, managing general agents, captives, municipalities, and public entities including school districts and universities, positioning itself as a single-source alternative to fragmented multi-vendor claims and managed care arrangements. Distribution was conducted through a direct enterprise sales motion anchored by a Sales & Marketing Division with dedicated Managing Director and SVP Marketing leadership. Founded circa 2000 within Cambridge Solutions Ltd., the company passed through the Scandent Group and majority ownership by UK-based Xchanging plc before being acquired in 2011 by Sedgwick Claims Management Services, which integrated its US operations into its larger national platform.
Cambridge Integrated Services Group, Inc. firmographics
Firmographics- Name
- Cambridge Integrated Services Group, Inc.
- Legal name
- Cambridge Integrated Services Group, Inc.
- Website
- https://cambridgeintegrated.com
- Company type
- Private
- Founded year
- 2000
- Operating status
- Acquired
- Headcount range
- 51–100 employees
- Short description
- Cambridge Integrated Services Group provided outsourced property and casualty claims administration and managed care services to self-insured companies, insurance carriers, MGAs, and captives across the United States, supported by its proprietary Ovation Business Intelligence Suite.
- Ownership category
- akta.pro rank
Cambridge Integrated Services Group, Inc. industry classification
Industry- Product category
- Claims Administration and Risk Management Services
- NAICS
- Claims Adjusting (524291), Agencies, Brokerages, and Other Insurance Related Activities (5242), Insurance and Employee Benefit Funds (5251)
- SIC
- Insurance Agents, Brokers & Service (6411), Hospital & Medical Service Plans (6324)
- akta.pro primary industry
- Managed Workers’ Compensation (Loss Control, Claims & Return-to-Work Programs) (FSAJAEAH)
- akta.pro secondary industries
- Claims Advocacy & Loss Recovery Services (FSAEADAH), Eligibility, Coverage Verification & Policy Administration Support (BPAAAFAC), Management Liability (D&O/EPL/Fiduciary) (FSAJAGAD)
Keywords
Where Cambridge Integrated Services Group, Inc. is headquartered
LocationHeadquarters
- HQ city
- Cranbury
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Cambridge Integrated Services Group, Inc. business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Claims Administration Services: Comprehensive claims handling services for workers' compensation, general and complex liability, property, auto, and specialty lines. Provided as an outsourced single-source solution to self-insured entities, insurance carriers, managing general agents, and captives.
- Managed Care Services: Medical cost management services including case management, utilization review, peer review, medical bill review, PPO networks, pharmacy benefit management, durable medical equipment network, and diagnostic radiology network services.
- Loss Cost Management and Consulting: Loss cost reduction through targeted intervention, benchmarking, and audit services. Includes outcomes management team conducting benchmark audits to assess performance against best practices and measure claim leakage.
- Information Services and Analytics: Web-based access to claims and risk exposure data through the Ovation Business Intelligence Suite, including reporting tools and decision-support capabilities.
Go-to-market motion1 record
Distribution channels1 record
Marketing channels2 records
Cambridge Integrated Services Group, Inc. product offering
Product offeringCore offering
Cambridge Integrated Services Group provided outsourced, single-source claims administration and loss cost management services for workers' compensation, general and complex liability, property, auto, and specialty lines. The company combined claims handling, managed care (medical case management, utilization review, medical bill review, pharmacy benefit management), and risk management consulting, supported by its proprietary Cambridge Ovation Business Intelligence Suite.
Product overview
Cambridge Integrated Services Group offered a single-source, integrated platform for claims administration and risk management services, combining its proprietary Ovation Business Intelligence Suite (a web-based portal with claim lookup, standard reports, on-demand reports, and ad hoc query capabilities) with comprehensive managed care services (CMCS) including medical case management, utilization review, pharmacy benefit management, and provider networks. The company delivered solutions through a nationwide branch network, serving self-insured clients, insurance carriers, managing general agents, and captives.
Differentiator
Problem solved
Functional benefit
Brands
- Cambridge Managed Care Services (CMCS): Managed care services division bringing more than 15 years of experience to managing the quality and costs of medical care for clients' ill or injured employees, including medical case management, utilization review, peer review, and medical bill review.
- Ovation Business Intelligence Suite
Products and services
- Cambridge Ovation Business Intelligence Suite
Quantifiable outcome
- Reduced prescription expenses by at least 20 percent through pharmacy benefit management program
- +3 more outcomes
Companies that use Cambridge Integrated Services Group, Inc.
Customer profileNamed customers1 record
Segments7 records
Ideal customer profiles5 records
Cambridge Integrated Services Group, Inc. technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
Feature5 records
Cambridge Integrated Services Group, Inc. partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered core and major.
- PPO NetworkscorePartnership with comprehensive Preferred Provider Organization (PPO) networks for medical cost containment. Networks included access to nearly 50,000 retail pharmacies for pharmacy benefit management, durable medical equipment network offering national coverage, and diagnostic radiology network for MRI, CT, and EMG services.
- Sedgwick Claims Management ServicesmajorIn 2011, Sedgwick Claims Management Services acquired Cambridge Integrated Services Group's US operations, integrating Cambridge's workforce and clientele under Sedgwick's national platform. This represented a major strategic acquisition that consolidated Cambridge's operations into a larger industry platform.
Scale indicators3 records
Recent moves5 records
Expansion highlights4 records
Cambridge Integrated Services Group, Inc. competitors and assessment
Company assessmentDirect peers
- Crawford & Company: Global third-party claims administrator with overlapping workers' compensation, liability, and property claims handling, integrated managed care, and proprietary analytics — directly comparable end-to-end offerings to Cambridge.
- MedRisk: Specialty managed care organization for workers' compensation physical medicine and diagnostic imaging, with national provider networks — directly comparable to Cambridge's diagnostic radiology and medical delivery networks.
- CorVel Corporation: Nationally focused provider of workers' compensation claims administration, medical case management, utilization review, and bill review services — a close functional peer to Cambridge's CMCS division and Ovation analytics layer.
- HealthSmart Holdings: Provider of claims management and managed care networks (PPO, PBM, medical bill review) for workers' compensation and group health — closely comparable in-network breadth and medical cost containment focus.
- Mitchell International: Provider of claims management technology, medical bill review, and pharmacy solutions for P&C and workers' comp carriers — overlaps with Cambridge's medical bill review, PBM, and diagnostic network offerings.
- Gallagher Bassett Services: National TPA owned by Arthur J. Gallagher, providing claims management, managed care, and loss control across workers' comp, liability, and property — directly comparable to Cambridge's full platform.
- Sedgwick Claims Management Services: National TPA acquired Cambridge Integrated Services Group in 2011; offers the same core claims administration and managed care services for workers' compensation, liability, and property exposures, plus a much larger national footprint.
- ESIS (a Marsh company): Third-party claims administrator under Marsh, focusing on workers' compensation, liability, and property claims with integrated managed care services for large self-insureds — directly comparable customer base and service mix.
- Helmsman Management Services: Liberty Mutual-owned TPA providing claims administration and managed care for workers' comp, auto, and liability — directly comparable single-source claims administration value proposition for self-insureds.
Broad incumbents
- Genpact: Global BPO serving insurance carriers with claims processing, underwriting support, and analytics at much greater scale; competes for the same insurance carrier TPA outsourcing budgets Cambridge pursues.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
Cambridge Integrated Services Group, Inc. social profiles
Digital presenceCambridge Integrated Services Group, Inc. financial estimates
Financial estimateRevenue estimate
Valuation estimate
Cambridge Integrated Services Group, Inc. leadership team
Management profileNumber of profiles
Profiles2 records
Cambridge Integrated Services Group, Inc. funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Cambridge Integrated Services Group, Inc. M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Cambridge Integrated Services Group, Inc.
What does Cambridge Integrated Services Group, Inc. do?
Cambridge Integrated Services Group provided outsourced, single-source claims administration and loss cost management services for workers' compensation, general and complex liability, property, auto, and specialty lines. The company combined claims handling, managed care (medical case management, utilization review, medical bill review, pharmacy benefit management), and risk management consulting, supported by its proprietary Cambridge Ovation Business Intelligence Suite.
Is Cambridge Integrated Services Group, Inc. a public or private company?
Cambridge Integrated Services Group, Inc. is a private company. It is classified as corporate owned and is currently acquired.
When was Cambridge Integrated Services Group, Inc. founded?
Cambridge Integrated Services Group, Inc. was founded in 2000. It employs 51 to 100 people.
Where is Cambridge Integrated Services Group, Inc. based?
Cambridge Integrated Services Group, Inc. is headquartered in Cranbury, United States, in the North America region.
How does Cambridge Integrated Services Group, Inc. make money?
Four revenue lines are on record. Claims Administration Services are the primary driver. The others are managed Care Services, loss Cost Management and Consulting and information Services and Analytics.
Who are Cambridge Integrated Services Group, Inc.'s main competitors?
Direct peers on record are Crawford & Company, MedRisk, CorVel Corporation, HealthSmart Holdings, Mitchell International, Gallagher Bassett Services, Sedgwick Claims Management Services, ESIS (a Marsh company) and Helmsman Management Services. Genpact is listed as a broad incumbent.
Does Cambridge Integrated Services Group, Inc. have an API?
No public API is recorded for Cambridge Integrated Services Group, Inc..
What industry is Cambridge Integrated Services Group, Inc. in?
Cambridge Integrated Services Group, Inc.'s product category is Claims Administration and Risk Management Services. Its primary akta.pro industry code is FSAJAEAH, Managed Workers’ Compensation (Loss Control, Claims & Return-to-Work Programs), with a secondary code of FSAEADAH, Claims Advocacy & Loss Recovery Services. Its NAICS code is 524291 and its SIC code is 6411.