Return Solutions
- Company typePrivate
- Founded1992
- HeadquartersKnoxville, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
Return Solutions firmographics
Firmographics- Name
- Return Solutions
- Website
- https://drugreturns.com
- Company type
- Private
- Founded year
- 1992
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Ownership category
- akta.pro rank
Return Solutions industry classification
Industry- Product category
- Pharmaceutical Waste Management Services
- NAICS
- All Other Business Support Services (561499)
- SIC
- Services-Health Services (8000)
- akta.pro primary industry
- Pharmacy Logistics, Returns, Reverse Distribution & Compliance Services (CRAOAHAJ)
- akta.pro secondary industries
- Pharmacy Benefit/Channel Services (PSAO, 340B Admin, Chargebacks/Rebates Ops) (CRAOAHAK), Medication Disposal, Returns & Safety (Sharps/Take-Back) (HSABALAN)
Keywords
Where Return Solutions is headquartered
LocationHeadquarters
- HQ city
- Knoxville
- HQ country
- United States
- HQ region
- North America
Markets served
Return Solutions business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Operations, Personnel, Supply Chain, Technology or R&D, Infrastructure, Marketing or Sales
Return Solutions product offering
Product offeringCore offering
Return Solutions provides pharmaceutical returns management and medication destruction services for pharmacies, hospitals, and wholesalers. Service offerings include drug returns processing, reimbursement recovery, endorsement handling, on-site destruction, mail-in returns, centralized destruction, and the MedCollect medication collection program. The RSI New Backend platform and online services portal support digital tracking and compliance documentation across the pharmaceutical supply chain.
Product overview
Return Solutions offers a pharmaceutical returns management platform with multiple service modules. Based on available navigation, the portfolio includes RSI New Backend (core platform), OneCheck Select, Reimbursements, Endorsements, Choices, MedCollect, and Online Services. The platform serves multiple pharmacy segments including Independent Pharmacy, Chain Pharmacy, Hospital, and Wholesaler channels. Processing options include On-Site, Mail-In, and Destruction services. Specific product descriptions and relationships between individual modules cannot be fully determined from the source data.
Differentiator
Problem solved
Functional benefit
Products and services
- Drug Returns Processing (On-Site)
Companies that use Return Solutions
Customer profileSegments4 records
Ideal customer profiles4 records
Return Solutions technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Return Solutions partnerships and signals
Strategic signalRecent moves4 records
Expansion highlights3 records
Return Solutions competitors and assessment
Company assessmentDirect peers
- Return Logistics International: Provides pharmaceutical and consumer product returns processing and destruction services, competing in the same reverse-distribution niche.
- Qualanex: Pharmaceutical returns processing, reverse distribution, and destruction provider for manufacturers, wholesalers, and pharmacies—directly comparable to Return Solutions.
- EXP Pharmaceutical Services: Specialized pharmaceutical reverse distributor handling returns, credit reconciliation, and destruction for pharmacies and hospitals, closely mirroring Return Solutions' offering.
- Guaranteed Returns: Dedicated pharmaceutical returns and reverse-distribution processor serving pharmacies, hospitals, and wholesalers—essentially the same service model as Return Solutions.
- Pharmaceutical Returns Service (PRS): Reverse distributor focused on managing expired and returned pharmaceuticals with reimbursement and compliant destruction, a direct functional analog.
Broad incumbents
- Stericycle: National medical and pharmaceutical waste management and destruction provider; overlaps on secure medication destruction and compliant disposal for pharmacies and hospitals.
- Capital Returns (Cardinal Health): Cardinal Health's pharmaceutical returns and reverse-distribution operation, offering the same returns/credit services as part of a much larger distribution portfolio.
- Inmar Intelligence: Large reverse-logistics and returns-management provider with a major pharmaceutical returns (formerly MedTurn) business; directly overlaps with Return Solutions' core service but at national scale across many verticals.
- Sharps Compliance (Sharps Medical Waste Services): Provides medication and sharps disposal, take-back, and pharmaceutical waste solutions, overlapping with Return Solutions' destruction and disposal services.
Others
- Genco Pharmaceutical Services (FedEx Supply Chain): Reverse-logistics operation historically handling pharmaceutical returns; adjacent large-scale player operating within a broader logistics enterprise.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat3 records
Key risks5 records
Key highlights5 records
Customer concentration
Return Solutions social profiles
Digital presenceReturn Solutions financial estimates
Financial estimateRevenue estimate
Valuation estimate
Return Solutions leadership team
Management profileNumber of profiles
Return Solutions funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Return Solutions M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Return Solutions
What does Return Solutions do?
Return Solutions provides pharmaceutical returns management and medication destruction services for pharmacies, hospitals, and wholesalers. Service offerings include drug returns processing, reimbursement recovery, endorsement handling, on-site destruction, mail-in returns, centralized destruction, and the MedCollect medication collection program. The RSI New Backend platform and online services portal support digital tracking and compliance documentation across the pharmaceutical supply chain.
When was Return Solutions founded?
Return Solutions was founded in 1992. It employs 11 to 50 people.
Where is Return Solutions based?
Return Solutions is headquartered in Knoxville, United States, in the North America region.
Who are Return Solutions's main competitors?
Direct peers on record are Return Logistics International, Qualanex, EXP Pharmaceutical Services, Guaranteed Returns and Pharmaceutical Returns Service (PRS). Broad incumbents are Stericycle, Capital Returns (Cardinal Health), Inmar Intelligence and Sharps Compliance (Sharps Medical Waste Services). Genco Pharmaceutical Services (FedEx Supply Chain) is listed as an others.
Does Return Solutions have an API?
No public API is recorded for Return Solutions.
What industry is Return Solutions in?
Return Solutions's product category is Pharmaceutical Waste Management Services. Its primary akta.pro industry code is CRAOAHAJ, Pharmacy Logistics, Returns, Reverse Distribution & Compliance Services, with a secondary code of CRAOAHAK, Pharmacy Benefit/Channel Services (PSAO, 340B Admin, Chargebacks/Rebates Ops). Its NAICS code is 561499 and its SIC code is 8000.