Maasstad Ziekenhuis

What Maasstad Ziekenhuis does

Maasstad Ziekenhuis is a Dutch top clinical teaching hospital (topklinisch opleidingsziekenhuis) based in Rotterdam-Zuid, formed from the merger of the former Zuiderziekenhuis and Clara Ziekenhuis. It operates as a private non-profit healthcare institution and is one of seven hospitals in the Santeon collaborative group. The hospital provides comprehensive general hospital care — emergency services, surgery, maternity, neonatology, pediatrics, gynecology and obesity care — to residents of Rotterdam and South Holland, and serves as a national referral center through its Burn Wound Center (Brandwondencentrum), which treats roughly 790 patients annually, equivalent to 43% of all (severe) burn patients in the Netherlands. It is also an ESMO-designated center of integrated oncology and palliative care.

The hospital has built a substantial digital-health ecosystem anchored by the patient portal "Mijn Maasstad Ziekenhuis" (24/7 access to records, appointments, prescriptions and secure messaging), the BeterDichtbij communication and video-consultation app, and Thuismonitoring remote patient monitoring via the Luscii platform, coordinated through a central Monitoringscentrum staffed by four monitoring nurses covering conditions such as COPD, heart failure, hypertension, IBD, cancer and pregnancy-related conditions. Additional tools include BabyCam NICU live video streaming, a condition-specific app portfolio (Brandwondenportaal, NaZorg, NeoZorg, Virtual Fracture Care, ZwApp+, KinderWens, Loss, Kijksluiter), and PGO/MedMij integration for cross-provider health records. The digital surface interoperates with diabetes device platforms including Libreview, Carelink, Glooko, Dexcom Clarity, YourLoops and EasyView Medtrum.

Revenue is generated through the regulated Dutch healthcare financing system rather than direct commercial pricing: care is bundled and billed via the Diagnose Behandeling Combinatie (DBC) system, reimbursed by health insurers under basic (basisverzekering) and supplementary insurance, with patients bearing mandatory own-risk payments (eigen risico, €385–€885 in 2026) plus fees for uninsured or non-contracted treatments. The hospital holds direct-billing contracts with all major Dutch insurers for 2026 (Achmea/Zilveren Kruis, CZ, VGZ, DSW, Menzis, ASR, EUCare, ONVZ and others), and delivers care via its main Rotterdam site, satellite outpatient clinics in Spijkenisse and at Willemsplein, and a national burn-care referral network.

Name

Maasstad Ziekenhuis

Legal name

Maasstad Ziekenhuis

Website

https://maasstadziekenhuis.nl

Company type

Private

Founded year

2000

Operating status

Operating

Headcount range

251–500 employees

Short description

Maasstad Ziekenhuis is a Rotterdam-based Dutch top clinical teaching hospital and Santeon member, providing general and specialized care — including the national Burn Wound Center treating 43% of Dutch burn patients — plus a broad digital-health ecosystem for patients across South Holland.

Ownership category

akta.pro rank

Headquarters

HQ city

Rotterdam

HQ country

Netherlands

HQ region

Europe

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Supply Chain, Marketing or Sales

Revenue model

1. Diagnose Behandeling Combinatie (DBC) Billing: Dutch healthcare billing system where all activities related to a treatment are bundled into a single DBC package with a standardized price. The hospital declares one or multiple DBCs to health insurers based on treatment duration.
2. Health Insurance Reimbursement: Most hospital care is reimbursed through the Dutch basic health insurance (basisverzekering). Insurers pay hospitals directly. Additional insurance (aanvullende verzekering) may cover treatments not fully covered by basic insurance.
3. Patient Co-payments: Patients pay mandatory own risk (eigen risico) - minimum €385 to €885 in 2026. Additional payments required for uninsured treatments or when insurance doesn't cover full costs.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels6 records

Core offering

Maasstad Ziekenhuis is a non-profit top clinical teaching hospital in Rotterdam-Zuid providing a comprehensive range of general and specialized inpatient and outpatient services, including emergency care, surgery, maternity, neonatology, pediatrics, and the nationally designated Burn Wound Center. Care delivery is supported by an integrated digital health ecosystem (patient portal, secure messaging, video consultations, remote monitoring, PGO integration) that extends clinical services into patients' homes and enables family-integrated care across the full patient pathway.

Product overview

Maasstad Ziekenhuis is a top clinical teaching hospital in Rotterdam, Netherlands, and part of the Santeon hospital group. The hospital offers a comprehensive digital health ecosystem centered around its patient portal Mijn Maasstad Ziekenhuis, which integrates with communication app BeterDichtbij and remote monitoring service Thuismonitoring via Luscii. The hospital provides specialized digital care tools including BabyCam for NICU live video streaming, multiple condition-specific apps (Brandwondenportaal, NaZorg, NeoZorg, Virtual Fracture Care, ZwApp+), and PGO integration for personal health records. Key clinical services include the Burn Wound Center (43% of Netherlands burn patients), Neonatology (part of Neonataal Centrum Rotterdam), and Obstetrics with Geboortehuis Maas family suites. The digital ecosystem connects with diabetes management platforms (Libreview, Carelink, Glooko, Dexcom Clarity, YourLoops, EasyView) and supports MedMij-labeled PGO apps for cross-provider health data access.

Differentiator

Problem solved

Functional benefit

Brands

• BabyCam: Live video streaming service for parents to view their baby in the neonatal unit via secure connection.
• Brandwondencentrum
• Geboortehuis Maas
• Neonataal Centrum Rotterdam
• Ouder en Kind eenheid

Products and services

• Brandwondencentrum (Burn Wound Center) Nationally designated specialized burn treatment center treating adults and children with severe burns, including acute care, ICU, skin transplants, pediatric burn care, reconstruction, rehabilitation, mental-wellness support, and international crisis response. Provides outpatient follow-up and operates as a national referral center receiving patients from across the Netherlands.
• Neonatologie (Neonatology Department) Specialized neonatal care department providing post-intensive-care treatment for newborns including premature infants, low-birth-weight babies, and those with difficult births. Delivered through 14 family suites that enable family-integrated care and on-site parental stays, with seamless transfer from Erasmus MC's ICU.
• Verloskunde / Geboortehuis Maas (Obstetrics and Birthing Center) Obstetrics department providing prenatal care, delivery, postpartum care, water-birth options, and pain management in a safe hospital environment with on-site medical backup. The Geboortehuis Maas birth center offers 4 family suites, private rooms, and a 4-person room with rooming-in options, integrated with the Mother and Child unit.
• Mijn Maasstad Ziekenhuis (Patient Portal) Online patient portal giving patients 24/7 access to their medical records, appointment management, repeat prescriptions, and secure communication with healthcare providers. Also supports digital pre-appointment preparation and QR-based check-in at department kiosks.
• Thuismonitoring / Thuismeten (Remote Home Monitoring) Home remote-monitoring service built on the Luscii platform that allows patients to submit health data (vital signs, symptoms) from home for conditions including asthma, COPD, heart failure, hypertension, IBD, immunotherapy, cancer, joint replacement, TIA, gestational diabetes, and pregnancy hypertension. Data is reviewed by specialized nurses at the in-hospital Monitoringscentrum with follow-up within two business days for abnormal values.
• BabyCam Secure live video streaming service that lets parents remotely view their baby in the neonatal unit's incubator or crib from any device. Accessed via a dedicated login portal with username, password, SMS verification, and optional sub-accounts for extended family members to support family-integrated neonatal care.
• BeterDichtbij (Secure Messaging and Video Consultation) Secure communication app deployed across Maasstad Ziekenhuis that enables patients to message their care team, receive appointment reminders, and conduct video consultations, with a guaranteed response within three business days. Reduces the need for in-person visits for routine follow-up.

Quantifiable outcome

• 43% of all Dutch burn patients treated at Maasstad Ziekenhuis Burn Center
• +3 more outcomes

Named customers3 records

Segments6 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration19 records

Feature6 records

Partnerships

Six partnerships are on record, tiered core and minor.

• SanteoncoreStrategic or Co-development PartnerMaasstad Ziekenhuis is one of 7 Santeon hospitals in the Netherlands. Santeon is a collaborative hospital group focused on improving healthcare quality through data-driven innovation, shared learning, and best practice development. Hospitals within Santeon work together on research, quality improvement, and developing new care approaches including remote monitoring programs.
• Neonataal Centrum RotterdamcoreStrategic or Co-development PartnerCollaboration between Erasmus MC, Franciscus Gasthuis & Vlietland, and Maasstad Ziekenhuis to provide optimal care for prematurely born children in the Rotterdam region. The partnership enables knowledge sharing, coordinated care transitions, and specialized neonatal services across institutions.
• Defensie (Dutch Ministry of Defense)minorStrategic or Co-development PartnerCollaboration with Dutch Defense to strengthen emergency preparedness capabilities. The burn center plays an important role in regional and national emergency response, working with defense to enhance readiness for large-scale casualties.
• Erasmus MCcoreStrategic or Co-development PartnerCollaboration within Neonataal Centrum Rotterdam for neonatal care. Erasmus MC provides intensive care services while Maasstad offers post-ICU care. Partnership enables smooth patient transfers and coordinated care for premature infants in the region.
• Franciscus Gasthuis & VlietlandcoreStrategic or Co-development PartnerCollaboration within Neonataal Centrum Rotterdam for neonatal care services. Partnership enables coordinated care for premature infants across the Rotterdam region.
• Dutch Health InsurerscoreChannel Partner/ Reseller/ DistributorContracts with major Dutch health insurers for 2026 including Achmea (including Zilveren Kruis, FBTO, Interpolis), CZ, VGZ (including IZA, Univé), DSW, Menzis, ASR, EUCare (including Aevitae), ONVZ, Zorg en Zekerheid, and Salland Zorgverzekeraar. Contracts ensure direct billing and coverage for insured patients.

Scale indicators6 records

Recent moves6 records

Expansion highlights4 records

Broad incumbents

• Erasmus MC: Erasmus MC is the largest academic medical center in Rotterdam and a partner within Neonataal Centrum Rotterdam. While academic-focused and broader in scope, it competes for complex specialty referrals in the same geographic market and represents Maasstad's primary regional competitor for tertiary care.
• Amsterdam UMC: Amsterdam UMC is a large academic medical center formed from the merger of AMC and VUmc. As a broader incumbent, it competes indirectly through specialist referrals and represents the upper bound of Dutch hospital scale and research capability.

Direct peers

• Franciscus Gasthuis & Vlietland: Franciscus is another topklinisch ziekenhuis serving the greater Rotterdam region and a fellow partner in Neonataal Centrum Rotterdam. It is a direct peer offering general hospital services, maternity, and neonatal care in overlapping catchment areas.
• Ikazia Ziekenhuis: Ikazia is a general hospital located in Rotterdam directly competing with Maasstad for general patient care in the Rotterdam-South region. It offers similar services including maternity and outpatient specialties with overlapping patient populations.
• OLVG: OLVG is a fellow Santeon member hospital and one of the largest topklinische ziekenhuizen in the Netherlands. It is directly comparable in scale, teaching hospital status, and digital health investment, serving Amsterdam rather than Rotterdam.
• Catharina Ziekenhuis: Catharina Ziekenhuis in Eindhoven is another Santeon member and topklinisch teaching hospital of comparable scale. It is a direct peer in terms of services offered, teaching mission, and Santeon-driven innovation programs.
• St. Antonius Ziekenhuis: St. Antonius is a Santeon-affiliated topklinisch hospital with comparable scale, teaching profile, and digital health investments. It serves the Utrecht/Nieuwegein region, making it a same-tier peer within the same hospital group.
• Martini Ziekenhuis: Martini Ziekenhuis in Groningen is a Santeon member and notably also operates one of only three Dutch burn centers (Brandwondencentrum Martini). It is the most direct peer for Maasstad's burn center national referral role.
• Rode Kruis Ziekenhuis: Rode Kruis Ziekenhuis in Beverwijk operates the third Dutch burn center and is the closest competitor to Maasstad's Brandwondencentrum. It competes for national burn referrals and pediatric burn care, making it the most direct niche peer.
• Canisius Wilhelmina Ziekenhuis: CWZ is the seventh Santeon member hospital and a topklinisch teaching hospital in Nijmegen. It is comparable in scale, mission, and innovation focus, providing a Santeon-network peer for benchmarking digital health and quality programs.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/MaasstadZknhuis

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Maasstad Ziekenhuis