Claim Assist
Claim Assist is a privately held U.S. workflow platform serving insurance carriers, adjusters, and field inspectors with real-time claim inspection assignment creation, scheduling, mapping, and completion, delivered via web and mobile apps.
- Company typePrivate
- Founded-
- HeadquartersSan Antonio, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Claim Assist does
Claim Assist is a privately held Texas LLC headquartered in San Antonio that operates a workflow platform for insurance claim inspections in the United States. The company serves three primary customer segments — insurance carriers, insurance adjusters, and field inspectors — by providing real-time assignment creation, acceptance, scheduling, mapping, and completion for property and casualty claims. Its core product, Claim Inspection Services, is delivered via a web platform and dedicated iOS and Android mobile applications, with an additional 'Ladder Assist' add-on product accessible through the cart. The platform integrates Stripe for payment processing and Google Maps APIs for location and routing, and uses consent-based SMS messaging for appointment reminders and follow-ups with inspectors and policyholders.
The company's go-to-market is sales-led and relationship-driven, relying on direct outreach to insurance industry professionals supported by multiple toll-free phone lines and a general support inbox. Its revenue model is described as professional services, with pricing not publicly disclosed and no subscription tiers, rate cards, or contract values available in the source data. Operationally, Claim Assist maintains its headquarters at 814 Arion Pkwy, Suite 101 in San Antonio and an additional office at 500 E. St. Elmo Rd in Austin, and it is governed under the laws of the State of Texas. There is no disclosed funding history, no parent company, no M&A activity, and no named enterprise customers in the available material.
Claim Assist firmographics
Firmographics- Name
- Claim Assist
- Legal name
- Claim Assist LLC
- Website
- https://claimassist.com
- Company type
- Private
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Claim Assist is a privately held U.S. workflow platform serving insurance carriers, adjusters, and field inspectors with real-time claim inspection assignment creation, scheduling, mapping, and completion, delivered via web and mobile apps.
- Ownership category
- akta.pro rank
Claim Assist industry classification
Industry- Product category
- Insurance Claim Inspection Services
- NAICS
- Claims Adjusting (524291)
- SIC
- Insurance Agents, Brokers & Service (6411), Services-Miscellaneous Business Services (7380)
- akta.pro primary industry
- Catastrophe Claims & Loss Adjustment Services (FSAOACAO)
Keywords
Where Claim Assist is headquartered
LocationHeadquarters
- HQ city
- San Antonio
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
Claim Assist business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Claim Inspection Services: Professional claim inspection services provided to insurance carriers, adjusters, and inspectors. Services include assignment creation, acceptance, scheduling, mapping, and completion.
Go-to-market motion1 record
Distribution channels4 records
Marketing channels4 records
Claim Assist product offering
Product offeringCore offering
Claim Assist operates a cloud-based claim inspection platform combined with in-house professional inspection services for insurance carriers, adjusters, and inspectors. The offering covers the full assignment lifecycle—creation, acceptance, scheduling, mapping, and completion—with real-time access delivered via web and iOS/Android mobile apps. A complementary Ladder Assist add-on extends the core service with supplementary inspection-related functionality.
Product overview
Claim Assist is a single unified platform providing Claim Inspection Services for insurance carriers, adjusters, and inspectors. The core product, Claim Inspection Services, offers real-time assignment creation, acceptance, scheduling, mapping, and completion. The platform is complemented by Ladder Assist, an add-on accessible via the cart, which extends the core offering with supplementary inspection functionality. Together these products aim to increase accuracy and efficiency in handling insurance claim assignments.
Differentiator
Problem solved
Functional benefit
Products and services
- Claim Inspection Services Real-time assignment creation, acceptance, scheduling, mapping, and completion platform supported by in-house professional inspection teams, providing insurance carriers, adjusters, and inspectors with a single system to handle all aspects of a claim assignment with increased accuracy and efficiency.
- Ladder Assist Cart-listed add-on offering related to Claim Assist's core inspection services, accessible via the website's add-to-cart flow and intended to supplement the core assignment-handling offering for insurance claim inspections.
Companies that use Claim Assist
Customer profileSegments3 records
Ideal customer profiles3 records
Claim Assist technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration2 records
Feature4 records
Claim Assist partnerships and signals
Strategic signalRecent moves1 record
Expansion highlights4 records
Claim Assist competitors and assessment
Company assessmentDirect peers
- EagleView: EagleView provides aerial imagery and property inspection data widely used by insurance carriers for claims; comparable to Claim Assist as a technology-enabled claims-inspection workflow provider serving P&C insurance.
- Snapsheet: Snapsheet provides software-enabled auto and property claims management, including appraisal and inspection workflows; comparable as a tech-first claims-management platform targeting similar insurance-carrier buyers.
- Pilot Catastrophe Services: Pilot Catastrophe Services provides independent field-adjusting and catastrophe claims services for insurers; comparable to Claim Assist's inspection-coordination business from the insurance-carrier buyer perspective.
Broad incumbents
- Sedgwick (formerly CMS): Sedgwick is one of the largest third-party claims administrators globally handling property, liability, and auto claims; comparable to Claim Assist at the buyer level since both are procured by insurance carriers for claim inspection/handling workflows.
- Crawford & Company: Crawford operates a global independent claims-management platform serving major P&C insurers; directly comparable as a claims-administration incumbent whose workflow Claim Assist's platform is positioned to support or complement.
- Verisk (ClaimSearch/Property Estimating Solutions): Verisk supplies property-estimating and claims analytics used by major P&C carriers during claims handling; comparable as an incumbent claims-data-and-workflow vendor whose ecosystem intersects with Claim Assist's inspection assignment use case.
- Guidewire Software: Guidewire is a leading core-systems platform for P&C insurers, including claims handling; comparable as an incumbent whose claims module competes for the same workflow-orchestration budget that Claim Assist targets.
- CoreLogic (Property Inspection & Claims Solutions): CoreLogic provides property-data and inspection-scope solutions used heavily in P&C claims; comparable as an incumbent vendor whose workflows overlap with Claim Assist's property inspection assignment use case.
- Mitchell International: Mitchell provides claims-handling software and casualty-estimating solutions for P&C insurers; comparable as a workflow-software incumbent whose carrier procurement decisions affect Claim Assist's competitive positioning.
Emerging players
- Claim Foundry: Claim Foundry (and similar independent adjuster-management platforms) targets property claims dispatch and adjuster coordination; comparable as an emerging platform peer in the assignment-management space Claim Assist addresses.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat3 records
Key risks6 records
Key highlights6 records
Customer concentration
Claim Assist social profiles
Digital presenceClaim Assist financial estimates
Financial estimateRevenue estimate
Valuation estimate
Claim Assist leadership team
Management profileNumber of profiles
Claim Assist funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Claim Assist M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Claim Assist
What does Claim Assist do?
Claim Assist operates a cloud-based claim inspection platform combined with in-house professional inspection services for insurance carriers, adjusters, and inspectors. The offering covers the full assignment lifecycle—creation, acceptance, scheduling, mapping, and completion—with real-time access delivered via web and iOS/Android mobile apps. A complementary Ladder Assist add-on extends the core service with supplementary inspection-related functionality.
Is Claim Assist a public or private company?
Claim Assist is a private company. It is classified as unknown and is currently operating.
When was Claim Assist founded?
Claim Assist was founded in -1. It employs 11 to 50 people.
Where is Claim Assist based?
Claim Assist is headquartered in San Antonio, United States, in the North America region.
How does Claim Assist make money?
One revenue line is on record: claim Inspection Services.
Who are Claim Assist's main competitors?
Direct peers on record are EagleView, Snapsheet and Pilot Catastrophe Services. Broad incumbents are Sedgwick (formerly CMS), Crawford & Company, Verisk (ClaimSearch/Property Estimating Solutions), Guidewire Software, CoreLogic (Property Inspection & Claims Solutions) and Mitchell International. Claim Foundry is listed as an emerging player.
Does Claim Assist have an API?
No public API is recorded for Claim Assist.
What industry is Claim Assist in?
Claim Assist's product category is Insurance Claim Inspection Services. Its primary akta.pro industry code is FSAOACAO, Catastrophe Claims & Loss Adjustment Services. Its NAICS code is 524291 and its SIC code is 6411.