Hays Healthcare

What Hays Healthcare does

Hays is a global specialist recruitment and workforce solutions firm operating across 30 countries with approximately 9,520 employees and 65 UK offices. The company was founded in the UK in 1969 and is publicly listed on the London Stock Exchange as Hays PLC (ticker HAYS). Hays places candidates across 21 professional specialisms — including accountancy & finance, technology, construction, engineering, education, life sciences, healthcare, and executive appointments — serving both individual job seekers and organizational clients ranging from small businesses to large enterprises.

The company's underlying technology stack spans a public job-search platform (hays.co.uk), a candidate management portal (My Hays), iOS and Android mobile applications, an employer timesheet approval portal (Hays Connect), a worker timesheet and payroll portal (Hays Online Portal), a free online learning portal (My Learning), and the 2026-launched Tech Talent Explorer — an AI-powered data product providing verified salary information, AI impact scores, and skills demand insights across 20 roles in 34 countries. These platforms are integrated with LinkedIn apply-through, Google Drive and Dropbox CV upload, and app store distribution. AI is used at the feature layer for job matching, candidate recommendations, and labor-market analytics rather than as a foundational capability.

Hays earns revenue through multiple streams: transactional placement fees on permanent hires (typically a percentage of annual salary), margin on temporary and contract worker payroll (managed services with BACS payment processing), outsourced recruitment under multi-year RPO contracts, managed service programmes (MSP) for contingent workforce optimization, Total Workforce Solutions combining permanent and contingent hiring, and retained executive search. Distribution is hybrid: enterprise clients are served through dedicated field sales and account management, while SMB employers and individual candidates access self-service via the website and mobile app. Notable enterprise clients include Computacenter, Bertelsmann, Morgan Sindall, Kier Group, Barratt Homes, and Vistry; public sector clients include Royal Cornwall Hospitals NHS Trust, the Department for Business and Trade, and the Office for Nuclear Regulation.

Name

Hays Healthcare

Legal name

Hays PLC

Website

https://hays.co.uk

Company type

Public

Founded year

1969

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

Hays is a global specialist recruitment firm operating across 30 countries with approximately 9,520 employees, placing candidates across 21 professional specialisms — including healthcare, technology, construction, and finance — for both employers and individual job seekers.

Ownership category

akta.pro rank

Product category

Recruitment and Staffing Services

NAICS

Temporary Help Services (561320), Human Resources Consulting Services (541612)

SIC

Services-Employment Agencies (7361)

akta.pro primary industry

Healthcare Clinical & Allied Health Staffing (BPACADAJ)

akta.pro secondary industries

Healthcare Clinical Direct Hire (Nursing/Allied/Physicians) (BPACAFAH), Agent of Record (AOR) / Contractor Engagement Services (BPACAGAB), Recruiting Administration Outsourcing (Recruitment Support, Scheduling, Onboarding Ops) (BPACAKAG)

Keywords

• Healthcare recruitment services
• Permanent staffing solutions
• Temporary contract staffing
• Recruitment process outsourcing
• Executive search services

Headquarters

HQ city

London

HQ country

United Kingdom

HQ region

Europe

Offices8 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Permanent Recruitment: Fees earned when successfully placing candidates in permanent positions with client organizations
2. Contract and Temporary Recruitment: Ongoing revenue from placing temporary and contract workers, including payroll processing services for temporary workers
3. Recruitment Process Outsourcing (RPO): Outsourced recruitment services where Hays manages all or part of client's recruitment process
4. Managed Service Programme (MSP): Managed service for controlling and optimizing client's contingent workforce including multiple staffing suppliers
5. Executive Search: Retained search services for placing senior executives and board-level positions
6. Total Workforce Solutions: Comprehensive workforce strategy combining permanent, temporary, and contracted talent solutions

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels8 records

Core offering

Hays Healthcare is a specialist recruitment and workforce solutions provider placing permanent, temporary, and contract candidates into healthcare organizations alongside other sectors. The company operates dedicated specialist consultant networks, enterprise workforce solutions including RPO and MSP, and proprietary technology platforms for candidate matching, timesheet management, and salary benchmarking across 30 countries.

Product overview

Hays operates as a global workforce solutions platform offering a comprehensive recruitment ecosystem. The core platform spans a public-facing job search portal (hays.co.uk), candidate management system (My Hays), mobile application (Hays App), and specialized talent intelligence tools (Tech Talent Explorer). Supporting infrastructure includes timesheet management portals for both workers (Hays Online Portal) and employers (Hays Connect), alongside an educational platform (My Learning). For organizational clients, the company provides outsourced workforce solutions including RPO, MSP, and Total Workforce Solutions. The platform connects talent across 21 specialisms and 30 countries, with dedicated services for industries including technology, construction, engineering, finance, and education.

Differentiator

Problem solved

Functional benefit

Brands

• Hays Recruitment: Specialist recruitment services for permanent, contract, and temporary placements across various industries and professions.
• Hays Workforce Solutions
• My Learning
• Hays App

Products and services

• Recruitment Process Outsourcing (RPO) Outsourced recruitment service where Hays manages all or part of the client's recruitment process on behalf of large organizations seeking comprehensive hiring support.
• Managed Service Programme (MSP) Managed service for controlling and optimizing a client's contingent workforce, including coordination of multiple staffing suppliers and vendor management.
• Total Workforce Solutions Comprehensive workforce strategy combining permanent, temporary, and contracted talent solutions to address an organization's full hiring needs.
• Permanent Recruitment Services Specialist recruitment service placing candidates in permanent positions with client organizations, with fees typically negotiated as a percentage of annual salary.
• Temporary and Contract Recruitment Services Ongoing placement of temporary and contract workers, with payroll processing services for temporary workers including timesheet management.
• Executive Search Retained search services for placing senior executives and board-level positions within client organizations.
• Tech Talent Explorer AI-powered talent intelligence tool providing verified pay data across 20 roles in 34 countries, AI impact scores showing how roles are changing, and insights into in-demand skills.
• My Learning Free online learning portal offering courses in project management, communication skills, AI, leadership, and various professional development topics.

Quantifiable outcome

• Over 1,500 new accountancy and finance jobs registered every four weeks
• +3 more outcomes

Named customers9 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

AI capability3 records

Feature4 records

Partnerships

Three partnerships are on record, tiered core and strategic.

• JobsAwarecoreStrategic or Co-development PartnerHays has partnered with JobsAware and is committed to fairness and transparency in the labour market. The partnership provides free help and advice to job seekers regarding worker rights and protection against employment scams.
• EveryYouthstrategicStrategic or Co-development PartnerCollaboration on Project Flourish, helping young people facing homelessness overcome barriers to work by building skills and capacity through collaboration with charitable organizations and employers.
• Tech Talent Explorer PartnerscoreGTM or Marketing PartnerTech Talent Explorer powered by insights from 10,000+ professionals, providing verified pay data, AI impact scores, and in-demand skills insights across 20 roles in 34 countries.

Scale indicators13 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Adecco Group: Global staffing leader offering permanent, temporary, and RPO/MSP across multiple sectors including healthcare. Comparable because it competes with Hays on enterprise workforce solutions and cross-border placement.
• Randstad: Largest global staffing firm with strong healthcare and professional staffing lines. Comparable because of overlapping enterprise RPO/MSP offerings and geographic reach across EMEA.
• ManpowerGroup: Global workforce solutions provider with permanent, temp, and RPO services. Comparable as a direct competitor in multi-country enterprise workforce solutions and specialist professional staffing.
• LinkedIn (Talent Solutions): Largest professional network and talent platform. Comparable as a substitute for agency sourcing and an emerging competitor in employer branding and candidate engagement.

Direct peers

• Robert Half International: Specialist professional staffing firm focused on finance, technology, and office support. Comparable because of similar vertical-specialist model and permanent/contract placement mix serving enterprise buyers.
• Michael Page (PageGroup): Specialist professional recruiter operating across multiple verticals including healthcare and life sciences. Comparable due to similar vertical-specialist positioning and global footprint with UK heritage.
• Reed Specialist Recruitment: UK-headquartered specialist recruitment firm with healthcare and professional staffing lines. Comparable as a direct UK competitor with overlapping permanent and contract placement services.
• AMN Healthcare: US-listed healthcare staffing specialist serving hospitals and healthcare systems. Comparable as a pure-play healthcare staffing peer that benchmarks the specialized vertical Hays is positioned in.

Emerging players

• Indeed: Global job search engine increasingly moving into matching, programmatic job advertising, and employer solutions. Comparable as a low-fee alternative that pressures agency pricing power.

Regional players

• Cpl Resources: Irish-based recruitment firm with healthcare, IT, and professional staffing lines. Comparable as a specialist recruiter competing for similar enterprise and public-sector clients in EMEA.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat6 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/HaysNews
• Facebookfacebook.com/HaysUK
• LinkedInlinkedin.com/company/hays

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hays Healthcare